HostSG review

13 user reviews, 0 support responses, 0 testimonials, 20 products, 0 promotions, 2 social accounts, 2969 domains, 3488 hosted, Alexa #651564, listed 2008 (#6479)

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I agree with the guy that said the CTO is a complete arrogant prick. Don't bother asking for help from him, he'll just tell you it's not in your contract...

Also, their technical skills are very limited, so even if they are willing to help you (fat chance) then chances are they won;t know how to do it. I had to Google up some bash commands for the supposed Chief Technology Officer...
Hugo Johnson (-hidden-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Good loading speed
I hosted my Ecommerce web site for coming close to 2 years. Encountered problem with other host due to resource and bandwidth issue. HostSG have been able to keep up with my high traffic usage. My customers from China experienced very fast loading speed compared when i was on my previous host. Their tech guy know their stuff well, so highly recommend them for someone who require good strong ASEAN network presence.
Shila (happywardrobe@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have hosted 6 sites with hostsg. Their customer service is superb, thanks to justin and gibson who went out of the extra miles just to ensure all my queries is resolved. Please continue these high standard of service, as Singapore need more providers with good services!

I am using their cloud sites Titanium plan.
MORE REVIEWS
Listed and verified since 2008

Overview

About HostSG

Quick Facts

We're a self-funded, profitable company comprised of people who really love this stuff (even if you don't) and that's why we're good at it.
Founded in 1997; first to commercially support server clustering for shared hosting in 2006.
We own and operate our own servers and equipments via Singtel in Singapore. HostSG own its IP address and is a member of APNIC.
Over 25,000 clients rely on HostSG: Fortune 500, Multi-National Corporate, SMEs, Web 2.0 startups, Media & Entertainment, Advertising Networks, etc.
Our core competency is providing a 100% network uptime, remarkable customer support, and fast international bandwidth from Singapore.
Voted Best Web Hosting Company in Asia and 100 Most Dynamics Web Hosting Company in 2008 and 2009.
HostSG has won multi awards for the speed and effectiveness of its customer support otherwise known as Pro-Active Support.


Since opening our doors in 1997, HostSG has been committed to bringing the power of the Internet to our customers across the globe with innovative and easy-to-use products that are supported by unmatched customer service. Headquartered in Singapore, HostSG is a recognized leader in the Singapore managed hosting market and delivers enterprise-level managed services to businesses around the world. Serving more than 25,000 customers in Singapore and worldwide, HostSG integrates the industry's best technologies for each customer's specific need and delivers it as a service via the company's reputable top-notch customer support. HostSG's number one asset is the growing base of loyal customers we serve every day. Customers small and large rely on HostSG to provide secure, reliable and value-rich hosting services for their Web operations. HostSG has grown more than 50 percent every year. HostSG is one of the few provider that own its IP addresses and is also a member of APNIC (under SG.GS).

Latest Technology

HostSG is the first web site hosting provider in Singapore to provide full clustered server technology that replaces yesterday’s obsolete shared server technology. We've eliminated single points of failure by using many servers working in tandem for your site, applications, and email. Our network uptime guarantee is 100%, thus you can count on our reliable web hosting services for your organisation needs.

Superior Asia and International Network - 100% Network Uptime Guarantee

Unlike most hosting providers in Singapore who depend only on a single network connection and peer through its sole Internet Service Provider third or forth tier network, HostSG has direct peering network connection via Singtel, NTT Communication, PCCW and is also a member of SOX and SGIX Network. Through this premium network infrastructure, we are able to achieve superior network connection in Asia.

SingTel has a well-established and extensive communications network and infrastructure in Singapore and Australia. The Group’s advanced mobile networks cover 100% and 94% of the Singapore and Australian populations respectively. In addition, the Group has interests in about 50 submarine cables with landing points in more than 50 locations in Asia, and has access to one of the most extensive satellite networks in the region which, together, provide direct links to all the major business centers in the region.

Total 24/7 Dedication via Pro-Active Support

HostSG is committed to customer service and support, demonstrated by its outstanding customer service record, 24/7 support and backed by various web hosting awards in recognition of our continuous effort to better service our valuable customers. You can feel confident that you will receive rock-solid hosting with the customer service you expect and deserve. HostSG also received many industrial awards in recognition of its outstanding services, with recently Spirit of Enterprise Awards 2010.

Network Infrastructure

We know how important network uptime is and whenever it is down, you're losing revenue, business opportunities and confidence of your customers and site visitors. Therefore, we designed and built our network with the highest uptime capability, for customers especially in Asia that focus on 100% network uptime with Service Level Agreement (SLAs). HostSG has established direct network peering in Singapore with tier 1 network provider - Singtel, NTT Communication and PCCW so we are one of the fastest and best connected hosting company for our customers primarily targeted in Asia and globally.

Datacentre in Singtel Comcentre and Global Switch (Singapore)
All of our space solutions provide resilient and diverse power and cooling systems, state of the art security and fire protection, and N+1 provisioning on critical services.

The HostSG Managed Hosting SLA

100% Network Uptime Guarantee
HostSG Guarantees: Network will be available 100% of the time in a given month, excluding scheduled maintenance.
Customer Advantages: A credit of 5% of the monthly fee for each 30 minutes of downtime.

Singtel

HostSG network infrastructure are fully hosted in Singtel datacentre. SingTel's highly developed international network provides direct connections from Singapore to more than 100 countries. It is a major investor in many of the world's most sophisticated submarine cable systems, such as SEA-ME-WE 3, SEA-ME-WE 4, APCN, APCN 2, China-US, Japan-US, C2C, i2i and Southern Cross.

SingTel has a well-established and extensive communications network and infrastructure in Singapore and Australia. The Group’s advanced mobile networks cover 100% and 94% of the Singapore and Australian populations respectively. In addition, the Group has interests in about 50 submarine cables with landing points in more than 50 locations in Asia, and has access to one of the most extensive satellite networks in the region which, together, provide direct links to all the major business centres in the region.

Source: http://www.hostsg.com/aboutus/about-HostSG.php

Special pages


hostsg.com Cover
Website research for HostSG on January 24, 2017 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Starter5featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Bandwidth Burstable up to 100 mbps
Server Location Singapore, Epsilon Global Hub
Email Account (POP3/IMAP)
Email Recipients Per Hour 300
Email Forwarding
Email Autoresponders
Spam and Virus Blocker
Web-based Email

PHP 5.6
MySQL Server [...]
Plan URL : http://www.hostsg.com/hosting/starter-hosting.php
SGD 8.56/mo. VAT 7% inc.5 GBunmetered 0 / 1
Starter20featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Bandwidth Burstable up to 100 mbps
Server Location Singapore, Epsilon Global Hub
Email Account (POP3/IMAP)
Email Recipients Per Hour 300
Email Forwarding
Email Autoresponders
Spam and Virus Blocker
Web-based Email

PHP 5.6
MySQL Server [...]
Plan URL : http://www.hostsg.com/hosting/starter-hosting.php
SGD 17.12/mo. VAT 7% inc.20 GBunmetered 0 / 1
Starter40featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Bandwidth Burstable up to 100 mbps
Server Location Singapore, Epsilon Global Hub
Email Account (POP3/IMAP)
Email Recipients Per Hour 600
Email Forwarding
Email Autoresponders
Spam and Virus Blocker
Web-based Email

PHP 5.6
MySQL Server [...]
Plan URL : http://www.hostsg.com/hosting/starter-hosting.php
SGD 34.32/mo. VAT 7% inc.40 GBunmetered 0 / 1
Starter60featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : 1
Free domains : 0
Dedicated IP's : 0

Bandwidth Burstable up to 100 mbps
Server Location Singapore, Epsilon Global Hub
Email Account (POP3/IMAP)
Email Recipients Per Hour 1100
Email Forwarding
Email Autoresponders
Spam and Virus Blocker
Web-based Email

PHP 5.6
MySQL Server [...]
Plan URL : http://www.hostsg.com/hosting/starter-hosting.php
SGD 51.36/mo. VAT 7% inc.60 GBunmetered 0 / 1
Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Linux512featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 512 MB
CPU : Intel Dual Processor Quad/Hex Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Bandwidth * Burstable up to 100 mbps
Operating System CentOS 6
Intel Dual Processor Quad/Hex Core Xeon
12x Seagate SAS 15,000rpm HDD with RAID 10
Backup Weekly with 1 copy retention only
Root Access (Server Admin Privileges)
100% Network [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/vps-hosting.php
SGD 32.10/mo. VAT 7% inc.20 GB500 GB 512 MB / 1
Linux1024featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 1000 MB
CPU : Intel Dual Processor Quad/Hex Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Bandwidth * Burstable up to 100 mbps
Operating System CentOS 6
Intel Dual Processor Quad/Hex Core Xeon
12x Seagate SAS 15,000rpm HDD with RAID 10
Backup Weekly with 1 copy retention only
Root Access (Server Admin Privileges)
100% Network [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/vps-hosting.php
SGD 48.15/mo. VAT 7% inc.40 GB1 TB 1 GB / 1
Linux2048featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 2000 MB
CPU : Intel Dual Processor Quad/Hex Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Bandwidth * Burstable up to 100 mbps
Operating System CentOS 6
Intel Dual Processor Quad/Hex Core Xeon
12x Seagate SAS 15,000rpm HDD with RAID 10
Backup Weekly with 1 copy retention only
Root Access (Server Admin Privileges)
100% Network [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/vps-hosting.php
SGD 74.90/mo. VAT 7% inc.60 GB2 TB 2 GB / 1
Linux4096featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 4000 MB
CPU : Intel Dual Processor Quad/Hex Core Xeon
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Bandwidth * Burstable up to 100 mbps
Operating System CentOS 6
Intel Dual Processor Quad/Hex Core Xeon
12x Seagate SAS 15,000rpm HDD with RAID 10
Backup Weekly with 1 copy retention only
Root Access (Server Admin Privileges)
100% Network [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/vps-hosting.php
SGD 128.40/mo. VAT 7% inc.80 GB4 TB 4 GB / 1
Linux/Windows - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
GoldfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Total Space (w/ email) 3 GB
Bandwidth Burstable up to 100 mbps
Hosting Platform Unix / Windows
Server Technology Cluster Servers
Hosted Location Singapore
Email Account (1GB Each) 2
Email Archival Addon
Mobile Platform Supported
Email [...]
Plan URL : http://www.hostsg.com/cloud-hosting/cloudsites-price.php
SGD 9.09/mo. VAT 7% inc.1 GBunmetered
PlatinumfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Total Space (w/ email) 7 GB
Bandwidth Burstable up to 100 mbps
Hosting Platform Unix / Windows
Server Technology Cluster Servers
Hosted Location Singapore
Email Account (1GB Each) 5
Email Archival Addon
Mobile Platform Supported
Email [...]
Plan URL : http://www.hostsg.com/cloud-hosting/cloudsites-price.php
SGD 17.12/mo. VAT 7% inc.2 GBunmetered
DiamondfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Total Space (w/ email) 14 GB
Bandwidth Burstable up to 100 mbps
Hosting Platform Unix / Windows
Server Technology Cluster Servers
Hosted Location Singapore
Email Account (1GB Each) 10
Email Archival Addon
Mobile Platform Supported
Email [...]
Plan URL : http://www.hostsg.com/cloud-hosting/cloudsites-price.php
SGD 26.75/mo. VAT 7% inc.4 GBunmetered
TitaniumfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Total Space (w/ email) 23 GB
Bandwidth Burstable up to 100 mbps
Hosting Platform Unix / Windows
Server Technology Cluster Servers
Hosted Location Singapore
Email Account (1GB Each) 15
Email Archival Addon
Mobile Platform Supported
Email [...]
Plan URL : http://www.hostsg.com/cloud-hosting/cloudsites-price.php
SGD 47.08/mo. VAT 7% inc.8 GBunmetered
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Entry LevelfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 8000 MB
CPU : Intel E3-1230 v2 CPU, 3.3/3.5Ghz, 4 Cores, 8 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 3

DDR3 ECC RAM [Max 32GB RAM]
Dedicated Server Solution A / Entry Level
2x 1TB SATA HDD w/ SoftRAID 1 Mirror [Fixed Configuration]
10mbps Dedicated Bandwidth Burstable up to 100mbps*
3x IPv4 Addresses, IPv6 available upon request
Supermicro [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/dedicated-server.php
SGD 267.50/mo. SGD 107 Setup Fee VAT 7% inc.2000 GBunmetered 8 GB / 3
High Performance BfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 16000 MB
CPU : Dual Intel E5-2630L CPU, 2.0/2.5Ghz, 12 Cores, 24 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 3

Dedicated Server Solution B High Performance
DDR3 ECC RAM [Max 128GB RAM]
2x 1TB SATA HDD w/ SoftRAID 1 Mirror [Max 8 Drives]
10mbps Dedicated Bandwidth Burstable up to 100mbps*
3x IPv4 Addresses, IPv6 available upon request
Supermicro Servers [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/dedicated-server.php
SGD 535.00/mo. SGD 214 Setup Fee VAT 7% inc.2000 GBunmetered 16 GB / 3
High Performance B2featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 16000 MB
CPU : Intel E5-2630v3 (2.4/3.2Ghz, 8 Core, 16 Thread) CPU
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 3

Dedicated Server Solution B High Performance
DDR3 ECC RAM [Max 128GB RAM]
2x 1TB SATA HDD w/ SoftRAID 1 Mirror [Max 8 Drives]
10mbps Dedicated Bandwidth Burstable up to 100mbps*
3x IPv4 Addresses, IPv6 available upon request
Supermicro Servers [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/dedicated-server.php
SGD 535.00/mo. SGD 214 Setup Fee VAT 7% inc.2000 GBunmetered 16 GB / 3
Ultra High PerformancefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : KVM
Support Options : Email, Help Desk, Phone / Toll-Free
RAM : 32000 MB
CPU : Dual Intel E5-2630v3 CPU, 2.4/3.2Ghz, 16 Core, 32 Threads
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 3

Dedicated Server Solution C Ultra High Performance
DDR4 ECC RAM [Max 128GB RAM]
2x 1TB SATA HDD w/ SoftRAID 1 Mirror [Max 8 Drives]
10mbps Dedicated Bandwidth Burstable up to 100mbps*
3x IPv4 Addresses, IPv6 available upon request
Supermicro [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/dedicated-server.php
SGD 749.00/mo. SGD 321 Setup Fee VAT 7% inc.2000 GBunmetered 32 GB / 3
Cloud - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Cloud EmailfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free

Cloud Email
5 Email User (1GB Per User) Total 5GB Space
Blocks of 1GB Allocation POP3, IMAP, SMTP Supported
3 Webmail to choose from Unlimited Email Forwarders
Anti Virus Protection Anti Spam Protection
Email Control Panel for [...]
Plan URL : http://www.hostsg.com/solutions/ssl-certificate.php
SGD 10.70/mo. VAT 7% inc.5 GBunmetered
Domains Keep mouse
over features!
Price Updated
.com .net .org .info .biz .namefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free

.asia 26.75 / year 25.00 (w/o GST) Registrant must be in Asia
.sg .com.sg .org.sg 53.50 / year 50.00 (w/o GST) Must have SingPass ID to verify SGnic
Organizations only ( .com.sg .org.sg )

DNS Hosting / Web Site URL Forwarding / Email [...]
Plan URL : http://www.hostsg.com/hosting/domain-name.php
SGD 19.26/mo. VAT 7% inc.
SSL Certificates Keep mouse
over features!
Price Updated
AlphaSSL CertificatefeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free

AlphaSSL® Certificates help you keep your customers' transactions secure with strong encryption, and you'll speed through enrollment with automated domain control validation. We keep our costs down and pass the savings on to you.
Fast issuance and [...]
Plan URL : http://www.hostsg.com/solutions/ssl-certificate.php
SGD 53.50/yr. VAT 7% inc.
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
Per server / Full rack - Lorong ChuanfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer, Check Payments
Support Options : Email, Help Desk, Phone / Toll-Free
Dedicated IP's : 0

Types of Colocation We Provide
1. Per server colocation / Full rack colocation
2. HostSG uses 2 datacentres
Primary – Epsilon Global Hub Singapore, New Tech Park (Lorong Chuan)
Secondary – Singtel Comcentre III, Exeter [...]
Plan URL : http://www.hostsg.com/enterprise-hosting/colocation.php
on request unmetered

Contact information is managed by hostsg.com representatives kevin@k..., support@h..., domain@h..., sales@h... [login] | Last company update:

It seems the hostsg.com website has Javascript error on main page, detected Jan 24, 2017

Web stats

Targeting: Singapore

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

Social Networks

No official account on Linkedin yet!
No official account on Google+ yet!
No official Blog yet!

Domains trend

ReviewsCustomer Ratings

The quick stats of HostSG profile shows a note average of 7 out of 10, counting 13 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. hostsg.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with HostSG" or bad things and complaints like: "this company sucks", or "is horrible", "hostsg.com generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 2+2 ? Respond with 4
 
Rachel (racheltan05@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Best support i ever get from any web hosting company! They replied my problem in less than 30 minutes. This is very impressive for a big company who is serving many customers. Good job!
Kevin (kevin@g...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
I like their support very much because they are fast and furious. When I email them I get response within 1 hour and i am very happy with them service. they work very quickly in the day and i am very impressed.
Mathew Lim (beautexworld@g...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I would like to express my thanks to Hostsg for their fantastic support. I host a fairly large forum and migration is quite a pain for me, but Hostsg assisted me throughout the whole process, and i must said they have made my choice a very happy one, as 2 other web hosts that i approached in Singapore quoted me S$500 for the migration fees. To and fro takes almost a full day of non-stop communication through their ticket support system. I am glad at least i need not wait for 2-3 days for them to attend to my problem (like most web hosting company in Singapore does) . Kudos to Hostsg, please continue to keep up the customer spirit!
Kumar (kumaranil055@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
HostSG is decent service provider, as compare to other providers in the market. Downtime is less. Control is the usual like every other provider, using CPANEL 11. I get pretty good response with their tech support .
Roger (sales@h...)
Time Hosted: under 1 month.
Global rating
With regards to Mr Ray Lee testimonial, the customer web site have exceeded the hosting plan bandwidth on more than 2 occassions and i think we have been understanding enough to allow them temporary upgrading to the next plan while waiting for a finalised decision. However, we do not receive a prompt reply as to the customer is intended to upgrade or not, while giving the customer free bandwidth increase during the waiting period for his reply.

The customer was also caught spamming large amount of email on more 2 incident which resulted the shared server IP to be blacklisted by several list and we receive major complaint from other ISP as well. HostSG policy strictly forbid sending of spam, and a single violation will resulted in the account being terminated, but we only give the customer an email warning despite the second violation without termination. It is unfortunately that the customer do not appreciate our effort to retain him as a customer and surprise us with unpleasant [read more...]
John (escapeevents@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Their budget hosting uses cPanel, i am more familiar with Helm, though no other major issue. Uptime is 100% for me so far, their technical staffs know their stuff. I'm on the $6 plan, working well for me so no major complaints. It would be good if they got other control panel for me to choose from though.
Kelly Rachel (beautrach@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I am on their Business Diamond plan, no issues with the email uptime, in fact i have not experience any down time at all for the past 1 year. I guess this is because of their clustered server technology. Responsive support.. and helpful staffs.
Ronnie Tan (rytanevents@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I received more than 600,000 visitors to my blog a week, my ex hosting company (don't want to mention their name, it start with (Host*****) terminate my account saying my site continuously exceeded their bandwidth.

I shifted my blog to Hostsg last year on the Business Hosting Plan (unmetered bandwidth), they assisted me with the migration. Best of all, i no longer have issues with bandwidth, nor did they send me any emails for overage bandwidth issues.

I highly recommend hostsg for their support level, because i have some problems with my database, and their CTO , Mr Tan help me personally with troubleshooting.
Kenny (kennylow27@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Support wise is very good, fast reply even at night. Their price is not the cheapest, but service and reliability is my main importance with any hosting company. I found a $1.99 US hosting plan couple of years back, but my site went up and down like nobody business.

Regarding the testimonial from Ray Lee, i assume he does not know bandwidth in Singapore is 10 times more expensive than US, thus most Singapore hosting company fees deem more expensive than US hosting. I have my previous account with Bluehost, and they suspend my account immediately because i hit my plan bandwidth limit. I assume most companies does this, so i am not surprised that most hosting company will suspend the account immediately once you have hit your bandwidth limit, so i think you should be thankful hostsg willing to do extension for free.
Ray Lee (yar.eel@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Their customer service, particularly headed by supposedly the CEO or CTO is really atrocious. They treat you like a dim wit when dealing with you without any sort of graciousness (and believe me, I am *NOT* a dim wit as I graduated magna cum). This I tell from their support emails dripping with sarcasm.

Compared to the American counterparts, their servers have relatively older software, less software and they overcharge for bandwidth limits. ONe good thing, however, is at least they allow a temporary bandwidth increase for you to make a decision if it is worth upgrading, but for money that has to be well thought of in terms of tying yourself down for the next 12 months, they try to rush that decision out of you in just 2-3 days.

I definitely don't recommend this hosting site and advise others to do a google search first for "top 10 hosting sites" to get much much better deals.
These HostSG customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.