Host Rocket review

10 user reviews, 0 support responses, 1 testimonial, 17 products, 0 promotions, 2 social accounts, 5519 hosted, Alexa #727566, listed 2005 (#1007)

Most Recent Customer Reviews

Bea (bea@w...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Very slow customer service
MYSQL database gets blocked from outside every other day. Customer service is very slow, and most of time unhelpful. Would not recommend this hoster again.

Performance when running is ok though.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
It used to be great place few years back, but not anymore... for the past 2 years lots of time down and problems with our websites! We got infected with a virus and password protection was hacked..
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
From website: "24/7 Support" & "Get fast, reliable U.S. based Support!"

At times, this is correct; but there are all too many recent occasions when "24/7 Support" is nowhere to be found. There are other occasions when "Get fast, reliable U.S. based Support!" just isn't "fast, reliable" at all.

This is the one area HostRocket needs to improve.
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Listed and verified since 2005
hostrocket.com logo!

Overview

About Host Rocket

HostRocket is an exceptionally fruitful web facilitating firm headquartered in Clifton Park, NY. Since its establishment in 1999, HostRocket has dependably had the objective of underscoring support, accessibility, innovation and esteem.

HostRocket is reshaping and affecting the web facilitating industry once a day by giving world-class benefits that can't be discovered anyplace else. Therefore, we take pride in keeping our clients and the media educated about vital occasions and changes encompassing our organization.

DotBlock was established as a sister organization and auxiliary by the proprietors of HostRocket.com in 1999 to give autonomously sourced Virtual Private Servers. Virtual Private Server Hosting, or VPS Hosting for short, alludes to the facilitating of your server in a virtualized situation on a powerful endeavor class equipment foundation. Cloud virtual private server facilitating enables clients to pay for the assets they require at a given time, dissimilar to committed facilitating.

Source: http://www.hostrocket.com/company.html
Unfortunately Uptime Guarantee is just 99.5% on shared hosting!
HostRocket is having their own datacenter in 21 Corporate Drive, Clifton Park, NY
They are offering colocation via new DotBlock (dotblock.com) company.

Special pages


hostrocket.com Cover
Website research for Host Rocket on August 12, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Shared Web HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Unlimited Email Accounts
24/7 Tech Support

Add On Services
You can add these services to your existing accounts. Please contact support to add a service.
Dedicated IP Addresses $2/mo
256bit SSL Certificates Sale! Save 50% $99/2yrs
[...]
Plan URL : http://www.hostrocket.com/webhosting.html
$5.99/mo.unlimitedunmetered 0 / unlimited
SSD PremiumfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

SSD RAID Storage

Add On Services
You can add these services to your existing accounts. Please contact support to add a service.
Dedicated IP Addresses $2/mo
256bit SSL Certificates Sale! Save 50% $99/2yrs
Domain Registrations [...]
Plan URL : http://www.hostrocket.com/ssdwebhosting.html
$9.98/mo.5 GB SSD200 GB 1 / unlimited
SSD ProfessionalfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

SSD RAID Storage

Add On Services
You can add these services to your existing accounts. Please contact support to add a service.
Dedicated IP Addresses $2/mo
256bit SSL Certificates Sale! Save 50% $99/2yrs
Domain Registrations [...]
Plan URL : http://www.hostrocket.com/ssdwebhosting.html
$13.98/mo.20 GB SSD300 GB 1 / unlimited
SSD ExecutivefeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

SSD RAID Storage

Add On Services
You can add these services to your existing accounts. Please contact support to add a service.
Dedicated IP Addresses $2/mo
256bit SSL Certificates Sale! Save 50% $99/2yrs
Domain Registrations [...]
Plan URL : http://www.hostrocket.com/ssdwebhosting.html
$18.98/mo.40 GB SSD400 GB 1 / unlimited
Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
16 GB Intel E5-2620featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 16000 MB
CPU : Intel E5-2620 @12 Visible Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x500 GB HDD or 2x120 GB SSD
100 Mbit Uplink
Free RAID 1

Choose A Server Lifetime 50% OFF! While Supplies Last.
99.5% Network Uptime SLA

We promise a 99.5% uptime guarantee or your money back.
CentOS or Ubuntu Linux

Choose the linux operating [...]
Plan URL : http://www.hostrocket.com/dedicatedserverhosting.html
$119.00/mo.240 GB SSD15 TB 16 GB / 1
32 GB Intel E5-2620featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 32000 MB
CPU : Intel E5-2620 @12 Visible Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x500 GB HDD or 2x120 GB SSD
100 Mbit Uplink
Free RAID 1

Choose A Server Lifetime 50% OFF! While Supplies Last.
99.5% Network Uptime SLA

We promise a 99.5% uptime guarantee or your money back.
CentOS or Ubuntu Linux

Choose the linux operating [...]
Plan URL : http://www.hostrocket.com/dedicatedserverhosting.html
$129.00/mo.240 GB SSD15 TB 32 GB / 1
16 GB Dual Intel E5-2620featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 16000 MB
CPU : Dual Intel E5-2620 @24 Visible Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x500 GB HDD or 2x120 GB SSD
100 Mbit Uplink
Free RAID 1

Choose A Server Lifetime 50% OFF! While Supplies Last.
99.5% Network Uptime SLA

We promise a 99.5% uptime guarantee or your money back.
CentOS or Ubuntu Linux

Choose the linux operating [...]
Plan URL : http://www.hostrocket.com/dedicatedserverhosting.html
$159.00/mo.240 GB SSD15 TB 16 GB / 1
32 GB Dual Intel E5-2620featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
RAM : 32000 MB
CPU : Dual Intel E5-2620 @24 Visible Cores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

2x500 GB HDD or 2x120 GB SSD
100 Mbit Uplink
Free RAID 1

Choose A Server Lifetime 50% OFF! While Supplies Last.
99.5% Network Uptime SLA

We promise a 99.5% uptime guarantee or your money back.
CentOS or Ubuntu Linux

Choose the linux operating [...]
Plan URL : http://www.hostrocket.com/dedicatedserverhosting.html
$169.00/mo.240 GB SSD15 TB 32 GB / 1
Cloud - Reseller Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
2 BlockfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

RAM 2 GB
SSD RAID Storage
cPanel License: $14.95/mo

cPanel Control Panel

cPanel, a website control panel interface, is designed for website owners. It simplifies tasks such as:

Uploading and managing web pages
Creating email accounts
[...]
Plan URL : http://www.hostrocket.com/resellerwebhosting.html
$19.95/mo.30 GB SSD1 TB 0 / unlimited
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1/4 RACK (10U ) in Clifton Park, NYfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 0

10U Secure Cabinet
Up to 1GBPS Fiber
DDOS Protection
24/7/365 Support
Biometric Security
On-Site Remote Backups

DotBlock offers inexpensive upstate New York colocation services in our private datacenter located in Clifton Park, [...]
Plan URL : http://www.hostrocket.com/upstate-ny-albany-colocation.html
$299.95/mo. unmetered
1/2 RACK (20U ) in Clifton Park, NYfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 0

21U Secure Cabinet
Up to 1GBPS Fiber
DDOS Protection
24/7/365 Support
Biometric Security
On-Site Remote Backups

Bandwidth
10 Mbit x 10 Mbit $99/mo
100 Mbit x 100 Mbit $499/mo
1000 Mbit x 1000 Mbit [...]
Plan URL : http://www.hostrocket.com/upstate-ny-albany-colocation.html
$499.95/mo. unmetered
FULL RACK (42U ) in Clifton Park, NYfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Dedicated IP's : 0

42U Secure Cabinet
Up to 1GBPS Fiber
DDOS Protection
24/7/365 Support
Biometric Security
On-Site Remote Backups

Bandwidth
10 Mbit x 10 Mbit $99/mo
100 Mbit x 100 Mbit $499/mo
1000 Mbit x 1000 Mbit [...]
Plan URL : http://www.hostrocket.com/upstate-ny-albany-colocation.html
$899.95/mo. unmetered
Web Design Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Starter DesignfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Custom designed to your needs
1 professionally designed page
One on one design consultation
Additional Pages $150 per page


Give your business a fresh new look

Whether you're starting from scratch with a new design or redesigning an [...]
Plan URL : http://www.hostrocket.com/webdesign.html
$699.00
eCommerce StarterfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Custom designed to your needs
Choose your eCommerce Platform
1 professionally designed page
Additional Pages $225 per page

Give your business a fresh new look

Whether you're starting from scratch with a new design or redesigning an [...]
Plan URL : http://www.hostrocket.com/webdesign.html
$999.00
Custom DesignfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Custom designed to your needs
10 professionally designed pages
One on one design consultation
Additional Pages $150 per page


Give your business a fresh new look

Whether you're starting from scratch with a new design or redesigning an [...]
Plan URL : http://www.hostrocket.com/webdesign.html
$1,999.00
eCommerce CustomfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Custom designed to your needs
Choose your eCommerce Platform
10 professionally designed pages
Additional Pages $225 per page

Give your business a fresh new look

Whether you're starting from scratch with a new design or redesigning an [...]
Plan URL : http://www.hostrocket.com/webdesign.html
$2,999.00
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

DNS Management (FREE!)
ID Protection ($8.00 USD)
Plan URL : http://support.hostrocket.com/domainchecker.php
$20.00/yr.

Contact information is managed by hostrocket.com representatives brandi@h..., sales@h..., webmaster@h..., admin@h..., support@h..., contact@h..., info@h..., brader.brendan@h..., manager@h... [login] Claim this businessCreate a free account to manage hostrocket.com listing!

Web stats

Targeting: United States

TestimonialsCustomer testimonials

As for everyone running professional business on the Internet, resilience is of great importance for me. In the past I have had certain problems with server network availability caused by lack of redundancy. It is difficult to assess the actual character of redundancy promised by hosting providers. But with Host Rocket I hit the nail on the head! I'm not strong in technical specs, and the words "redundant CSS switches" convey little meaning to me. Still I'm greatly satisfied with the performance of my site - and it's enough to entrust Host Rocket with my further Internet projects.

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News

HostRocket, ViaTalk CEO Recognized - Web hosting provider HostRocket (hostrocket.com) announced on Thursday that Brendan Brader, CEO of HostRocket and VoIP provider ViaTalk (viatalk.com) has been named to the "40 Under Forty" list of emerging business leaders by The Business Review.
Along with his longtime friend John Reyes, Brader co-founded HostRocket in 1999 at the age of 19. The Web host has grown into a debt-free multi-million dollar company, and currently hosts over 100,000 Web sites. HostRocket's servers are located on-site at its corporate offices. In 2005, the HostRocket team launched sister company ViaTalk. It quickly became a top national Internet phone service provider with customers in 2,200 markets in all 50 states. The two companies are headquartered in different buildings at the same corporate office park. Brader says he divides his time between the two companies, spending the morning at ViaTalk and the afternoon and late evenings at HostRocket. "I am proud that HostRocket.com has become the industry ... [search all hostrocket.com news]

Social Networks

https://www.linkedin.com/company/hostrocket-com-inc-
HostRocket.Com, Inc. (est. 1999) is a Privately Held entity having 45 followers on LinkedIn and 11-50 employees, industry Internet.
No official account on Google+ yet!
No official Blog yet!

Domains trend

ReviewsCustomer Ratings

The quick stats of Host Rocket profile shows a note average of 4 out of 10, counting 10 opinions. (few listed on the top of the page)
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Duke Johnson (duke@a...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Hostrocket was simply the worst web hosting company I have ever had the displeasure of using. Constant problems with little to no help from their customer service team. Long waits on hold only to be disconnected once I reached the front of the line. Weekly problems with servers crashing ... my web page and email accounts crashed constantly. I would strongly recommend you look for another hosting company unless you would like high blood pressure!
Chris (whitebricks@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
worst service ever hold times are almost 1 hour long if not longer and my site has been hacked 2x it's a simple site with no features or code.

DO NOT USE
Yousuf Ahmed (info@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
If you want to resell hosting,I think hostrocket is best.If you think about rate,its really wonderful. But,if you look hostgator,they take $25 for 24 GB Hosting.You never oversale hostgator hosting.But,you can oversale rockethost hosting.They give you 1000GB WHM reseller hosting!I think it is best in the world.No any company can offer like this.What you think?
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Customer Relation
Contacted over the phone and after waiting 10 minutes i got redirected by the operator to some employee extension which could not be reached. I have a ticket open from over 2 mo. and there is no response .. total sleep or no respect!
When using live chat, operator take's forever to pick up the chat ..
LHRace (l@i...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I saw the review commenting on customer service, and I'd just like to say that the email system of customer support works incredibly well and the guys there - Don is particularly brilliant! - are so good at sorting stuff out, including anticipating where problems might arise and warning me. The phone system isn't perfect but I've never had too much need of it, given the promptness with which the support tickets are dealt with.
Israel Isassi (israel@r...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Since my previous comment about e-mail instability, HostRocket has been excellent. Apparently whatever issues they were experiencing have been resolved and I am back to recommending them to my clients.
Israel Isassi (israel@r...)
Time Hosted: 1 to 2 years
Global rating
HostRocket had been an excellent webhost for quite some time.. Now all of a sudden they can't seem to get a handle on something as simple as e-mail services, although everything else seems fine.

I'm not sure they have a grasp on the fact that some of their clients run their businesses on HostRocket web and e-mail servers. It's becoming all too frequent for their e-mail servers to be down or experiencing "delays".

Having 20 years experience in the IT industry, I can understand the complexities of running a data center. I also understand that if you can't keep the systems running you will lose customers. I'm not sure HostRocket understands that simple fact.

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