Host Nexus review2 user reviews, 0 support responses, 0 testimonials, 8 products, 0 promotions, 4 social accounts, Alexa #1590191, listed 2005 (#1043)
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About Host NexusThe HostNexus Difference
What makes HostNexus different from other hosts? Why should I choose HostNexus above all the companies that I am researching? These are common questions asked in pre-sales communications and also some of the most pertinent any potential client can ask of a web host. The ability to stand-out from the crowd due to positive points found in a service is a rare and important quality in an online company trading in a somewhat saturated market.
The fact is that there are a lot of hosts and new hosts are springing up every day. Excellent uptime, good customer service and a fantastic array of features are simply par for the course in this modern age of web hosting. In this age of instant communication, if a host doesn't provide such things they rarely last long and online social networks can spread the word literally at the speed of light. HostNexus is in its 8th year of business with over 3,000 happy clients and over 100 servers so great uptime, service and range of features is a given. So what is the HostNexus difference?
Commonalities extend throughout the hosting industry and a common paragraph I see in other host's "About Us" pages goes something like "WhateverHost" was started because the CEO became increasingly dissatisfied with the level of service offered by the various hosts he was using. This was never the case with me. In fact I always enjoyed excellent service in terms of support and uptime but obviously something was lacking and these points are the driving points behind HostNexus - Honesty, Integrity and Communication.
HostNexus is an open book to our clients. Nothing is hidden! You don't have to bury down 4 pages into our order process to find the real price of our plans and you don't have to search for overage pricing. Your personal information is 100% safe and we don't store credit card info on our servers. In fact your card numbers are completely unknown to us! You are in complete control of your billing at any time and can directly cancel billing cycles yourself at any time - without HostNexus intervention. Server and uptime statistics are on public display and you also have full access to our client base via our community forum.
Honesty, Integrity and Communication
We don't employ any marketing gimmicks at HostNexus. What you see is really what you get. We say we use Dual Quad Core servers and we do. We say we use RAID arrays and we do. We say we have remote backups of your data and we do. We say we have all these guarantees and we do. We say we provide real 24/7 support and we do!
Communication is the key! Not only do we encourage client to client and client to staff interaction via our community we employ various methods to keep our clients appraised of issues and developments at HostNexus. Every server has a mailing list so if your server is experiencing an issue or needs schedule maintenance for hardware replacements and upgrades you will receive notice before, during and after the maintenance window. The same announcements are posted on our forum. If there is a network wide announcement all clients are notified on our main list. We also publish a monthly newsletter which oftens sums up the last month and announces new features or services and general news, tips and information. We have our own contribution to the blogosphere penned by yours truly which I use to go into hosting related issues in more detail and receive feedback from our client base. I sincerely feel that open communication through a multitude of avenues is the only way a host can thrive on today's internet which is why we provide some many options.
There are probably 100 reasons why HostNexus is a good fit for hosting your websites but we've condensed all the points into an easily digestible Top 10 list.
1.A Name You Can Trust!
HostNexus has been serving our clients since 2001. That makes us older than 95% of all web hosts out there. And HN has never changed hands. Still under management of our original founders and owners. We are here to stay!
A Name You Can Trust!
2.24x7x365 Technical Support & Assistance
We are dedicated to satisfying our customers - in fact we are fanatical about it. Our technicians are on standby to assist you with whatever you may need 24 hours a day, 7 days a week, 365 days a year. Our average response time to support e-mails is 15 minutes, and sometimes even as fast as 1 minute!
24x7x365 Technical Support & Assistance
3.30 Day Money Back Guarantee
At HostNexus, we are not satisfied until you are. That is why we offer you a 30-Day Money Back guarantee. If we cannot provide you the level of service & customer support that you deserve then we will offer you your money back! Read more about our policy here
30 Day Money Back Guarantee
4.World Class Data Center
We were one of the first clients of the FortressITX Data Center in New Jersey and we remain one of their largest. Our size gives us priority support and they look after us very well! This is one of the benefits that we can pass on to our clients.
World Class Data Center
5. Incredibly Fast Servers
We like to stay on top of the latest and greatest here at HN. Our current reseller/shared servers (as of February 2009) are Dual Quad Core Harpertowns with 4 x 500GB SATA II HDDs in RAID 10 with 4 to 16GB Memory!
Incredibly Fast Servers
6.Diverse Range of Hosting Solutions
No matter what your hosting needs we can accommodate you. From standard Linux Hosting to Windows Reseller Hosting to more complex ColdFusion and Ruby on Rails - we can pretty much do it all. And when you outgrow shared hosting you can upgrade to a VPS or your very own server or multiple load balanced servers.
Diverse Range of Hosting Solutions
7. Large Online Community
We've always had an open community here at HostNexus and we feel it's one of the things that makes us special. Our clients are great and are always on hand to help each other out. They've contributed over 10,000 threads and 100,000 posts since 2002! We encourage all our clients to get involved and it's great fun too.
Large Online Community
8. Serious Security
Nothing is more important than YOUR data and we take every precaution to secure it. Regular service updates and patching to constant auditing to firewalls and so much more mean that we have never suffered serious security problems. We also backup your data across a private network to separate storage servers!
9. No Overloaded Servers
We simply have no need to overload our servers. Our pricing model while cheap does not rely on ridiculous overselling so we can keep a very low client to server ratio. If a server starts to feel overloaded we identify the problems sites and work with clients to fix issues or move them to a more appropriate hosting solution.
No Overloaded Prices
10. Competitive Pricing and Generous Space and Transfer
HostNexus is one of the cheapest hosts on the internet and we do it all without the need to oversell and lie to our clients about "unlimited" space and transfer! Our plans offer clients more than enough resources to host their sites on a reliable platform. At HN we are realists and the space and transfer you can use is very real.
Please note that our corporate office operates from Australia only. HostNexus is an international company - registered in the US, UK and Australia.Our servers are located in the FortressITX Data Center in Clifton, New Jersey and we have support teams working around the clock from the US and Europe.
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Head Honcho of HostNexus - server geek, company blogger , SEO wiseguy, hosting rockstar
Account started from January, 2009, having already 179 tweets with 1077 followers and 7 friends. See recent tweets:
About: HostNexus has been providing cheap web hosting solutions since 2001. We have built up years of experience and we are very good at what we do. Our primary focus is customer satisfaction, solid uptime, keeping our servers running fast and without issue
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No website and no e-mail service for customers with commerce critical websites.
Nothing but excuses and delays.... AND then when you post a message to their blog on their website .... well then you can expect that to be censored - not answered.
Don't post anything negative anywhere - because despite the fact Laurence is SOOOO busy trying to get your server(s) back up and running - he actually has more time monitor and delete any negative posts or blogs as relating to HostNexus' service.
Oh yes, and I have the proof that this is the case.
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