Host Nexus review

This review cover a general impression of hostnexus.com product features like reliability, support, data center, price & more. Brand #1043, listed since .

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JohnnyT (JohnnyTrang@g...)
Time Hosted: over 3 years
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Their uptime stats are a lie. Every time they do a backup the process hogs cpu cycles to the point the websites hosted on the box go down for hours. They record that as "uptime" because power was never cycled on the server. It's due to technical ineptitude. It can take 8 hours for them to respond to a ticket like when they turn FTP off on a reseller account inexplicably. Their price is pegged to HostGator which is a far better value for the support. After 7 years I just got tired of their attitude that the problems were all the users fault. Lost confidence in their management. They refused to give me a refund on a yearly package after knocking down 15 of my sites for 3 hours one day doing a backup. Said that was part of their service agreement although their lies about uptime of 99.9% uptime guarantee are on every page of the site. Newbies and experienced hosting users - my recommendation is - don't go there. You could get ripped off badly the way I did and you could damage your [read more...]
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Overview

About Host Nexus

The HostNexus Difference

What makes HostNexus different from other hosts? Why should I choose HostNexus above all the companies that I am researching? These are common questions asked in pre-sales communications and also some of the most pertinent any potential client can ask of a web host. The ability to stand-out from the crowd due to positive points found in a service is a rare and important quality in an online company trading in a somewhat saturated market.

The fact is that there are a lot of hosts and new hosts are springing up every day. Excellent uptime, good customer service and a fantastic array of features are simply par for the course in this modern age of web hosting. In this age of instant communication, if a host doesn't provide such things they rarely last long and online social networks can spread the word literally at the speed of light. HostNexus is in its 8th year of business with over 3,000 happy clients and over 100 servers so great uptime, service and range of features is a given. So what is the HostNexus difference?


The Philosophy

Commonalities extend throughout the hosting industry and a common paragraph I see in other host's "About Us" pages goes something like "WhateverHost" was started because the CEO became increasingly dissatisfied with the level of service offered by the various hosts he was using. This was never the case with me. In fact I always enjoyed excellent service in terms of support and uptime but obviously something was lacking and these points are the driving points behind HostNexus - Honesty, Integrity and Communication.

HostNexus is an open book to our clients. Nothing is hidden! You don't have to bury down 4 pages into our order process to find the real price of our plans and you don't have to search for overage pricing. Your personal information is 100% safe and we don't store credit card info on our servers. In fact your card numbers are completely unknown to us! You are in complete control of your billing at any time and can directly cancel billing cycles yourself at any time - without HostNexus intervention. Server and uptime statistics are on public display and you also have full access to our client base via our community forum.


Honesty, Integrity and Communication

We don't employ any marketing gimmicks at HostNexus. What you see is really what you get. We say we use Dual Quad Core servers and we do. We say we use RAID arrays and we do. We say we have remote backups of your data and we do. We say we have all these guarantees and we do. We say we provide real 24/7 support and we do!

Communication is the key! Not only do we encourage client to client and client to staff interaction via our community we employ various methods to keep our clients appraised of issues and developments at HostNexus. Every server has a mailing list so if your server is experiencing an issue or needs schedule maintenance for hardware replacements and upgrades you will receive notice before, during and after the maintenance window. The same announcements are posted on our forum. If there is a network wide announcement all clients are notified on our main list. We also publish a monthly newsletter which oftens sums up the last month and announces new features or services and general news, tips and information. We have our own contribution to the blogosphere penned by yours truly which I use to go into hosting related issues in more detail and receive feedback from our client base. I sincerely feel that open communication through a multitude of avenues is the only way a host can thrive on today's internet which is why we provide some many options.

Why HostNexus?

There are probably 100 reasons why HostNexus is a good fit for hosting your websites but we've condensed all the points into an easily digestible Top 10 list.

1.A Name You Can Trust!

HostNexus has been serving our clients since 2001. That makes us older than 95% of all web hosts out there. And HN has never changed hands. Still under management of our original founders and owners. We are here to stay!
A Name You Can Trust!
2.24x7x365 Technical Support & Assistance

We are dedicated to satisfying our customers - in fact we are fanatical about it. Our technicians are on standby to assist you with whatever you may need 24 hours a day, 7 days a week, 365 days a year. Our average response time to support e-mails is 15 minutes, and sometimes even as fast as 1 minute!


24x7x365 Technical Support & Assistance
3.30 Day Money Back Guarantee

At HostNexus, we are not satisfied until you are. That is why we offer you a 30-Day Money Back guarantee. If we cannot provide you the level of service & customer support that you deserve then we will offer you your money back! Read more about our policy here
30 Day Money Back Guarantee
4.World Class Data Center

We were one of the first clients of the FortressITX Data Center in New Jersey and we remain one of their largest. Our size gives us priority support and they look after us very well! This is one of the benefits that we can pass on to our clients.
World Class Data Center
5. Incredibly Fast Servers

We like to stay on top of the latest and greatest here at HN. Our current reseller/shared servers (as of February 2009) are Dual Quad Core Harpertowns with 4 x 500GB SATA II HDDs in RAID 10 with 4 to 16GB Memory!
Incredibly Fast Servers
6.Diverse Range of Hosting Solutions

No matter what your hosting needs we can accommodate you. From standard Linux Hosting to Windows Reseller Hosting to more complex ColdFusion and Ruby on Rails - we can pretty much do it all. And when you outgrow shared hosting you can upgrade to a VPS or your very own server or multiple load balanced servers.
Diverse Range of Hosting Solutions
7. Large Online Community

We've always had an open community here at HostNexus and we feel it's one of the things that makes us special. Our clients are great and are always on hand to help each other out. They've contributed over 10,000 threads and 100,000 posts since 2002! We encourage all our clients to get involved and it's great fun too.
Large Online Community
8. Serious Security

Nothing is more important than YOUR data and we take every precaution to secure it. Regular service updates and patching to constant auditing to firewalls and so much more mean that we have never suffered serious security problems. We also backup your data across a private network to separate storage servers!
Serious Security
9. No Overloaded Servers

We simply have no need to overload our servers. Our pricing model while cheap does not rely on ridiculous overselling so we can keep a very low client to server ratio. If a server starts to feel overloaded we identify the problems sites and work with clients to fix issues or move them to a more appropriate hosting solution.
No Overloaded Prices
10. Competitive Pricing and Generous Space and Transfer

HostNexus is one of the cheapest hosts on the internet and we do it all without the need to oversell and lie to our clients about "unlimited" space and transfer! Our plans offer clients more than enough resources to host their sites on a reliable platform. At HN we are realists and the space and transfer you can use is very real.

Please note that our corporate office operates from Australia only. HostNexus is an international company - registered in the US, UK and Australia.Our servers are located in the FortressITX Data Center in Clifton, New Jersey and we have support teams working around the clock from the US and Europe.

Related links

  • Web Hosting Services from HostNexus - Shopping for a Web Host is hard work, right? So many hosts out there and everyone proclaiming to be the best? At HostNexus there is no hype. We've been ...
  • The Technology Behind The Host - HostNexus - Reliable and Affordable Hosting since 2001 from the leading Web Hosting Company - HostNexus. Satisfaction and Uptime guaranteed. Contact us today!!
  • Support | Servers - Host Nexus - Name, Address, HTTP, FTP, MySql, POP, IMAP, SMTP, PLESK. NEUTRON, 65.98.68.50, Offline. GRAVITON, 198.23.204.235, Online. POSITRON, 65.98.68.250 ...

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Website research for Host Nexus on June 1, 2005 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HostNexus NexPersonal Plan featuresThe HostNexus NexPersonal Plan is designed for those who need basic web hosting of up to 250 MB of space and 5000 MB of bandwidth, plus some high-powered extras included in the basic price.

Fully loaded with features from unlimited email to MySQL [...]
$6.95/mo. 250 MB5 GB
HostNexus NexBusiness Plan featuresThe most popular plan is the HostNexus NexBusiness Plan. With 400 megs of space and 10 gigs of transfer, it's perfect for medium sized sites and small businesses, giving plenty of room for growth as your project will!

Fully loaded with features [...]
$9.95/mo. 400 MB10 GB
HostNexus NexEnterprise Plan featuresThe HostNexus NexEnterprise Plan is the second most popular plan, designed for larger sites with higher space and traffic requirements. With this plan you are allotted 700 MB of disk space and 15000 MB of bandwidth, enough for literally thousands [...]$14.95/mo. 700 MB15 GB
HostNexus NexCorporate Plan featuresGive your website the edge with the HostNexus NexCorporate Plan. Designed for the major players in the business world and on the net, HostNexus NexCorporate Plan has very little restrictions. With 1000 MB of server disk space and 25 GB of transfer, [...]$19.95/mo. 1 GB25 GB
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
HostNexus Windows Bronze featuresThe HostNexus Windows Bronze is the most inexpensive feature rich Windows hosting plan. Get ASP and ASP.Net scripting capabilities with an SQL Server server backend to power the most complex of windows hosting applications. With one domain, plus [...]$8.95/mo. 500 MB10 GB
HostNexus Windows Silver featuresExpand your hosting horizons with cheap windows hosting for three domains and 15 subdomains. The HostNexus Windows Silver is priced for economy but packed with the best windows hosting features; supports ASP and ASP.NET with a MS SQL backend for [...]$12.95/mo. 750 MB20 GB
HostNexus Windows Gold featuresAffordable Windows Hosting for five domains, and up to 50 subdomains gives you plenty of room to expand. The HostNexus Windows Gold gives a generous 1000MB disk space and 30gb of data transfer.
Server Specs Provided:Pentium 4Operating [...]
$16.95/mo. 1 GB30 GB
HostNexus Windows Platinum featuresAffordable multiple domain windows hosting from HostNexus, the HostNexus Windows Platinum includes up to 10 domains and 100 subdomains. Experience the power of an affordable multiple domain Windows hosting environment, backed by an industry leader [...]$22.95/mo. 1500 MB50 GB

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Social Networks

https://www.linkedin.com/company/hostnexus
About: HostNexus is a web hosting provider.
HostNexus is a Self Owned entity having 8 followers on LinkedIn and 11-50 employees, industry Internet.
No official account on Google+ yet!
Host Nexus Blog  Using Wordpress version 4.6.1. Blog added on Feb, 2012, with total 11 articles, language en-US. See recent blogs summary posts:
- Major Changes: AtomicVPS > HostNexus - In the early hours of Wednesday morning (November 23rd 2016) we will be rolling out a new website for HostNexus and mothballing AtomicVPS while we work on developing a new cloud-based product line. ...
- All Servers And Services Up And Running - Please be aware that only persistent server issues are posted here and normally 30 minutes after an incident occurs as techs first need to check the issue before posting an update.
- Data Center Migration – Sunday 4th May 0:00 AM - Our data center provider has built a new facility and they are moving all servers to this new data center. They have moved all other clients and the HostNexus/AtomicVPS servers are the only ones that ...

ReviewsCustomer Ratings

The quick stats of Host Nexus profile shows a note average of 1 out of 10, counting 2 opinions. (few listed on the top of the page)
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E R (mail@e...)
Time Hosted: 1 to 2 years
Global rating
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This has got to be the one of the worst examples of Cold Fusion hosting I have ever experienced. Semi-Dedicated service - server is out of commission for over a week and complete ineptitde on Mr Flynn's part.
No website and no e-mail service for customers with commerce critical websites.
Nothing but excuses and delays.... AND then when you post a message to their blog on their website .... well then you can expect that to be censored - not answered.
Don't post anything negative anywhere - because despite the fact Laurence is SOOOO busy trying to get your server(s) back up and running - he actually has more time monitor and delete any negative posts or blogs as relating to HostNexus' service.

Oh yes, and I have the proof that this is the case.

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