hostmatters.com review3 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 1 social account, 37 domains, Alexa #2660587, listed 2005 (#992)
Most Recent Customer Reviews
A good percentage of the time, Annette, the owner responds to requests/support items personally. Otherwise the staff is knowledgeable and responsive -- one hour is a long wait for a response.
Up-time has been very good and they have been very helpful in support requests where my technical knowledge was lacking -- they'd take it over. The few downtimes there were, were quickly resolved and explained.
After being with several [read more...]
About hostmatters.comHosting Matters offers the most comprehensive web hosting solution for personal or business sites. Shared hosting, reseller plans, and dedicated solutions are available. True 24/7 support, network redundancy, customer forums, Fantastico, and more - why settle for less? Hosting Matters: Superior service. Sensible price.
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|Web Site Title:||Hosting Matters Superior Service. Sensible Price.|
|Website Description:||Hosting Matters offering web hosting, reseller hosting, dedicated web hosting and domain registration. Affordable quality webhosting.|
|Site in business since:|
|Links to the site:||88|
|Details for http://hostmatters.com/|
|Website DNS:||hostmatters.com - 22.214.171.124 ( Jacksonville )|
MX::plato.mx25.net - 126.96.36.199 ( Dallas )
MX::aristotle.mx25.net - 188.8.131.52 ( Dallas )
MX::zeno.mx25.net - 184.108.40.206 ( Dallas )
MX::socrates.mx25.net - 220.127.116.11 ( Dallas )
ns5.hmdnsgroup.com - 18.104.22.168 ( Jacksonville )
ns6.hmdnsgroup.com - 22.214.171.124 ( Jacksonville )
|IP Location Country/State/City:||United states / Florida / Jacksonville - see top providers in United States, Florida|
|ISP Name / ISP URL:||DNS Services / hmdnsgroup.com|
|Facebook Shared Count:||6|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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According to Netcraft, many of the most popular blogs are hosted by Hosting Matters (hostmatters.com). The Jacksonville, Florida-based company was flooded by up to 150 megabytes of data per second on October 16, leaving most clients offline for much of the day. The provider was attacked again on October 20 and October 21.
The site targeted for attack, according to Netcraft?s report, was Internet-Haganah.org, a site that identifies Web sites with terrorist links and then lobbies hosting providers to shut those sites down. Weisburd said his site was targeted by Al Queda sympathizers while Hosting Matters did not comment on the identity of either the target or attacker. Internet-haganah.org was down for a total of 15 hours during the course of the three attacks.
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Superior service. Sensible price.
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1. Their technical support is INCREDIBLE. I often get replies to my support tickets within 15 minutes of submission.
2. They are open. Their community forums are open to anyone to view (without creating an account) or post to (free registration required).
3. Server status is available to the public (Nagios status)
4. Server status/maintenance/outage is communicated via the public forums (see #2).
5. Their customer-base loves them (just look through the forums)
6. Their are not rigid in what they will support. I have often asked for out-of-the ordinary Perl modules or SSH account access on lowest-level accounts and have had my requests fulfilled in short order.
Sure, like every other service, there have been downtimes (server upgrades, various DDoS's on some sites they host, etc...), but HM is extremely responsive and quick to implement routing changes, [read more...]
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