Host Hero review
This review cover a general impression of hosthero.com product features like reliability, support, data center, price & more. Brand #17032, listed since .
Most Recent Customer Reviews
I first came across hosthero.com a few months ago after deciding to leave my old web host due to me not being satisfied with the service I was being provided with.
The friendly staff at Hosthero helped me setup and move my entire account over to my new VPS within just a few hours!
Their service is top notch and my site's are loading faster than ever!
The staff at hosthero are friendly and quick to respond with any sort of issue that may come about. I always enjoy contacting their staff on live chat who are always their to help no matter the time of day!
I highly recommend hosthero to anyone who is looking for great service at a good price!
They are my heros!
About Host HeroHostHero Inc.: Our Story
HostHero is a privately owned web hosting provider located in Toronto, Canada. Since day one our goal has been to provide secure, reliable and user-friendly web hosting. There are thousands of hosting providers on the Internet and we found a few common issues such as out-sourced support, oversold servers and low performance hosting. We wanted to step up to the plate and address these issues with a proactive solution: No-outsourcing; Pooling resources in a cloud architecture; Using cPanel as a user-friendly interface for clients; phone, chat and ticket support systems and lastly a simple way to get your website online without headaches. Our clients range from entrepreneurs to business clients who need reliable hosting with real support 24/7. Our cloud hosting separates us from the rest of the pack. It's faster, more secure and enables you to host your web site on the latest hardware and technology without breaking your bank roll. At HostHero we are always thinking of new and innovative ways to improve our services. Web hosting is our passion and we truly hope you will consider us as your web hosting provider.
We've got a team of employees ranging from Level1 to Level3 techs, sales agents, billing staff and server admins with over a decade of experience. We've assembled a team of professionals who really have a passion for what they do. Working at HostHero requires dedication, great communication skills and experience in the industry. We have staff available via our free toll free number to answer any questions you may have and we also have a live chat system available to make things easier. Our entire staff from sales, support and billing are located in Toronto, Canada as we do not believe in out-sourcing any departments. We feel that having someone to speak with who works directly for HostHero allows our clients to feel at home. We are very proud to have all ! staff in -house as we are a tight knit family and will do everything in our power to make sure your hosting experience is friendly and hospitable.
HostHero utilizes 5 data centers in North America. We have servers in Dallas (central), Seattle (west) and Washington (east) in the United States. We have two data centers in Canada, one located in downtown Toronto and the other in Markham. We take security very seriously. Our datacenters are locked off and guarded, and can only be accessed by authorized HostHero staff. Monitored closed circuit televisions and 24x7x365 onsite security teams protect our datacenters, while military-grade pass card access and biometric finger scan units are in place to provide optimal security. The datacenter infrastructure includes environmental control (constant temperature and humidity maintenance, particulates filtration), fire suppression systems, redundant power sources and UPS backup, large capacity of multi-homed quality band width, round the clock physical security (card entry, video monitoring of the facilities), and utilizes the fastest backbone carriers world-wide. When hosting with HostHero you can ensure that we use only the best brand name hardware and parts. Quality service is key in our industry and you can be confident when hosting with HostHero.
- HostHero Reviews - I signed up on their starter plan, got a free domain and am working on building my site with the free site builder provided. So far they have been friendly as I'm ...
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Cloud Web Hosting, Shared and CloudVPS plans. Use coupon code 'cloudhero' to get 15% off your initial order!
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I am not sure what's going on with Host Hero and their affiliate Host Upon but I tried to gather information on services through the HostHero site and could not get through on the telephone number last night. I was basically put on hold and then told to leave a message. I tried a few hours later and the same thing. So I tried their chat option, then much to my surprise received a response from HostUpon who could not clarify my request for affilate relations by providing me a link from either of their websites - but instead was prompted to make a sales decision. I tried calling again today and noticed that their 1-888-973-4376 number asks me to call 101457887, must be over 18 and pay 3.99 p/minute. I picked up their web info from another review site and was seriously considering obtaining service. Not so much now!
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