Host Baby review

This review cover a general impression of hostbaby.com product features like reliability, support, data center, price & more. Brand #1078, listed since .

Most Recent Customer Reviews

grjstudio (grjstudio@c...)
Time Hosted: under 1 month.
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Can't even set up web site
Tried to sign up and set up a band website, but the sign up process doesn't work. The second page of the sign up process asks for your registered domain, I enter it, but I constantly get an error message saying that domain is taken. Duh, I own it. No help from customer support. So, save your money and time and go to another web hosting service that actually lets you sign up and create a website. Very disappointed!!!
shara (gardner@m...)
Time Hosted: under 1 month.
Global rating
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Terrible customer service
Your tech support staff (3 different men) were impatient, rude, and condescending as I explained what I was attempting to do. Instead of offering a simple bit of information, they suggested I 1) use a newer web authoring program - I use CS5 DW for Mac
2) turn over the job to a developer - a layperson should be able to upload a site without such difficulty

My customer chose you. I wouldn't ever recommend you to any musicians I design for.
Hi Shara, I'm sorry you had a frustrating experience. Our developer websites are just that, made for developers familiar with code, FTP, apache servers, and other development tools.

That's why we offer the Site Builder so anyone can build a stunning website in just minutes and you don't need a developer.

I've looked through all the correspondences from our customer service team, and frankly they all look quite helpful and polite. I see that we gave you FTP access and tested it multiple times to make sure it worked. I also understand you had trouble accessing our services via FTP. This can be caused by a multitude of issues on your computer, FTP program, or network.

Sometimes we do our best and it just doesn't work out. We're real sorry that you had a bad experience. We're also glad that your client Claire, is continuing to host with us. If you or Claire have any questions or concerns, we'd be happy to chat further. Happy customers and developers are important to us!

Marketing representative (hostbaby@hostbaby.com, ).
joe (joecea@g...)
Time Hosted: under 1 month.
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host baby is awful
The fees are expensive, so I expected good customer support which is abysmal. Site builder is limited and difficult to use.
Hi Joe, we feel that our prices are competitive and our customer support fantastic, but we're not perfect. I'm sorry you had a bad experience. We'd be more than happy to make it up to you if you'd like to give us another shot.

HostBaby offers phone support 7 days a week. Not many hosts can offer that. Feel free to give us a ring anytime if you're stuck on something. HostBaby offers specialized tools for authors, artists, and musicians. You can definitely find cheaper hosting, but you wont get the custom tools and hands on support we have to offer.

Feel free to contact me if you'd like to discuss your issues further :)

Chris B
cbolton@hostbaby.com

Marketing representative (hostbaby@hostbaby.com, ).
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Overview

About Host Baby

Websites for musicians and authors

HostBaby offers you all the features, tools, and support you need to easily build and manage a professional website. Regardless of your skill level, you'll be able to launch a fully designed website in just minutes.

Build a professional website without knowing a lick of HTML!

HostBaby's website builder is a powerful and easy-to-use website manager that puts you in complete control. Choose one of our many designer website themes and customize it as much as you like.

Unique artist features enable you to keep your fans engaged with new photos, videos, news and events. Social media tools make sharing your content on networks like Facebook and Twitter a snap.

Unlimited Pages

Create as many pages and sub-pages as you wish. Add a separate bio page for each member of your group, a music page for each of your albums, or create a separate blog page for each of your creative projects. The possibilities are endless.

With our built-in drop down menus, you can arrange pages and sub-pages so your navigation bar remains intuitive and clutter free.

Complete Design Control

HostBaby's site builder allows you to create a website that is totally unique at a fraction of the cost of hiring a professional designer. Choose one of our many professionally designed web themes and make it come alive with your own artistic vision.

OnSite Theme Editor

The OnSite Theme Editor is a revolutionary web editing tool that allows you to determine the look and feel of your website down to the smallest detail. OnSite editing allows you to make instant changes and observe how those changes affect your site in real time.

While every website theme is designed and ready to go, you can choose to reinvent any of our themes to reflect your own personality.

Simply choose the area of your site you want to edit (whether it's your header, footer, body or title area) and then select the fonts, sizes, backgrounds and colors you prefer.

Banner Image

Create your own banner image. Upload a photo or logo and then size it to fit perfectly into your website design. You can also choose from our growing library of shared images.

Set Your Own Background

Upload your own background image and you can truly transform the look and feel of your site. Choose anything from a majestic landscape, a gritty brick wall, or a paisley wallpaper to frame your site. The choice if yours.

Email @ Your Domain

Your HostBaby account comes with UNLIMITED email address @yourdomain. Set up as many as you like, and check them from your computer, laptop, or smartphone.

Webmail: Check Your Email From Any Computer

Our webmail interface allows you to safely check your email from any internet connection, anywhere.
Email On Your Smart Phone

Get Your HostBaby email on your Blackberry, iPhone, Droid and many other smart phones. It's easy to set up!
Email on Your Computer

Use Outlook Express, Eudora, Thunderbird, Mac Mail or any other POP3 application you choose to check email on your local computer. Pull it down to your computer with POP3, or leave it on the server and check/send through IMAP. Your choice.

ListBaby - HTML Email Newsletter Tool

ListBaby is a powerful mailing list tool that allows you to send HTML or plain-text emails to your subscribers. And the best part is, we never limit the number of folks you can email or the number of times you can email them. We know how important keeping up with your fan base is and we want to help you make that happen!

ListBaby Sign Up Widget

Add a sign up widget to your site so visitors can join your mailing list right from your website.
Easy Import of Existing Lists

Easily upload your current email contacts into ListBaby. There's no limit on the number of folks you can have on your list, or the number of times you can email them. A great way to keep in touch with your fan base.
Send HTML Emails

Once you've got your subscribers, send them email with our HTML Newsletter tool. Whether you are an advanced HTML coder or don't know any at all, you can use ListBaby to make your email stand out against the rest! Drop in images, links or build yourself a beautiful email template!
Easy Grouping of Members

Rather than having fully separate lists with multiple folks in multiple lists (which gets hard to manage!) we give you one master list and all the flexibility you need to divide them into groups by several default searchable categories (city, state, zip, country, etc.)

Sell Music/Merch Online!

Sell your music and merchandise however you like. Use CD Baby, PayPal, iTunes or whichever service you think your customers will be most likely to use. Sell whatever you wish and keep 100% of your profits.

Stream Your Tunes!

The Wizard offers both a music page and a streaming flash player. You deside if you want the songs to be streamed as protected clips, played in their entirety, or available for download.

Flash Player
The flash player can sit at the top or bottom of your site. You can customize the look and color of your flash player. Set it to play continously or stop at the end of your playlist. You can also set the player to begin playing automatically when a fan lands on your site.

On your music page you can post an unlimited number of songs. Include your lyrics, composer info, and notes about each song.

Social Media Features

The web is social and it's important that your website reflects that. HostBaby offers three key features for integrating social media with your website.

1. Widgets
With our easy drag-and-drop widgets feature, you can easily embed Facebook Like buttons, Twitter Feeds, YouTube videos, Widgetbox apps and much more.

2. Share Buttons
Give your website visitors an easy tool to share your art with their friends on Facebook, Twitter, MySpace, and more. When you enable the share button on your website, anyone can share your blog post, news item, or photo page with just a few clicks. Let your website visitors do you promotion for you with share buttons.

3. Twitter and Facebook Integration

When you enable Facebook and Twitter integration, your blog will be synched seamlessly with your favorite social networks. So next time you publish a new blog post it will be auto-magically posted to your Twitter and Facebook feeds with a link back to your new article. Not only does this save time, but it also insures that you'll never forget to announce your latest release, concert date, or artist news to your adoring fans.

Web Developer Accounts

HostBaby also supports traditional web hosting accounts with FTP access. If you're a web developer, or have hired one, simply choose "Developer Account" when you sign up. We also support most content management systems such as Wordpress, Joomla, iWeb, Drupal, Dreamweaver and more.
Powerful Platform

HostBaby offers advanced developers powerful tools for website and database administration. We are proud to support PHP, MySQL and offer PHPMyAdmin on our powerful, UNIX-based servers.
SSH, SFTP or FTP

However you wish to access your server is fine with us. Whether you're rocking the command line or a drag n' dropper, it's all good.
Dynamic Tools, Easy Installation

All advanced accounts come with our standalone Guestbook, News/Blog, Gig Calendar, Contact Form and ListBaby tools -- as well as an easy administration menu to update their content. Use them as-is, or do a little CSS magic to drop them into your existing site's look and feel. However you use them, these tools can make keeping your site's content fresh and relevant easier and faster.
Powerful Servers

* POWERful Unix based server farm
* Multiple mail/web/database servers
* Redundant power/connectivity and disk arrays to protect data and keep serving your site even with power grid failure
* Monitored 24x7
* Daily data backups

Powerful Servers

* Powerful Apache web server
* PHP 5
* Mysql 5
* Perl
* Python
* CGI
* Webstats
* Webmail

Storage and Bandwidth
10GB Storage Space

We give you plenty of room to start out big and grow as much as you like! 10GB of storage space is plenty of room for all your images, audio and video files. And if you need more, just ask!

UNLIMITED* Bandwidth

It's our job to give you a steady platform from which to grow your online presence. For that reason, we don't throttle your bandwidth. Get radio play? A big online mention? TV? No worries. We'll keep your site up and ready for your thronging fans.

UNLIMITED Mailing List Members

Stay in touch with your fan-base, no matter what size it is. No limit on the number of members in your mailing list, or how often you email them. Many services charge hundreds of dollars per month, just for this service alone.

* For sites that steadily use tons of bandwidth, we'll work with you to find the best solution for your site.


Plans & Pricing

Create a website your fans will love!
$20/month brings you all of the features below.
Pay 199.00 for the year and save (only 16.58/month).
Register your own domain name (www.YourArtistName.com) for only 11.99 a year.


All Accounts Include:

* 10GB Storage Space
* UNLIMITED Bandwidth
* UNLIMITED Email Addresses
* UNLIMITED Mailing List Members
* LIVE Support by/for Musicians

Easy Site Builder:

* EASY - No experience necessary!
* Designer WEBSITE THEMES
* Update Site Yourself!
* Music Player
* News/Blog Tool

Cool Advanced Features:

* FTP/SFTP/SSH Access
* PHP/MYSQL Database
* Dynamic Tool Integration
* HTML Mailing List
* We'll Move Your Site!

Related links


hostbaby.com Facebook Cover
Website research for Host Baby on August 29, 2011 by WebHostingTop

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TestimonialsCustomer testimonials

"OK. I jumped the gun and wrote a bad review that I feel horrible about. Maybe it was the holiday stress, but anywat Hostbaby has definitely come through for me now. My site is Funkymixx.com. I worked with hostbaby to modify the CSS for one of
the Wizard templates. The site looks good and has all the features I want. I have called several times and always receive a live person and the support is good and will stay on the phone to get the job complete. Thanks Hostbaby and I apologize about the bad review previously"
Larry Joiner ( funkymixx@f... ) / funkymixx.com
Great Host. Super friendly service. Great for musicians. One of the last hosts with a phone number you can always call. Their Wizard is so easy a 'baby' could use it.
They have lots of cool templates and they'll help you tweak and customize them to your heart's content. They also support Wordpress, Joomla and other software. Their Listbaby service is awesome for sending out mass emails--way less expensive than Constant Contact. Go HostBaby!.

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Social Networks

No official account on Linkedin yet!
https://plus.google.com/115706775868973291633
HostBaby account is having 4 followers and 436 plus one count..
Host Baby Blog  Using Wordpress version 4.4.1. See recent blogs summary posts:
- HostBaby’s webmail just got an upgrade - HostBaby's webmail function just got big upgrade, and you can check it out now in your account. We've given everything a facelift, providing a modern look and feel, but never at the expense of functi
- Your 5 most important calls-to-action: every musician website should have at least 3 of ‘em - Even if you have the best designed, most streamlined website in the world, you still need to TELL your fans what you want them to do when they're there. That's where a good “call-to-action” comes in.
- It’s October Madness at HostBaby – get FREE unlimited CD Baby distribution! - Embrace the Madness! It's that time of year again: HostBaby's stirring the cauldron, cackling maniacally, and in the mood for October Madness! This is your chance to get a year of hosting for way be

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ReviewsCustomer Ratings

The quick stats of Host Baby profile shows a note average of 6 out of 10, counting 9 opinions. (few listed on the top of the page)
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Les Julian (les@l...)
Time Hosted: under 1 month.
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I'm very pleased with the features offered and especially pleased with tech support. Support is a phone call away and they have been very responsive and helpful. Great templates, easy to use, and fun. Price is reasonable for the service. I enjoy using my new site at www.lesjulian.com
Kirsten Hazler (haze@h...)
Time Hosted: over 3 years
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I have hosted a website with Hostbaby since around 2004 or 2005. I haven't hosted with anyone else so I can't really compare -- but I have always been very happy with Hostbaby and had no need to find any other service.

The interface is ridiculously easy to use even if you don't know a lick of HTML or CSS -but you can add customized programming if you like. The features have gotten better and better over the years. Just when I am starting to think "I really wish they would add this feature" it seems they do it.

Although they offer a number of pre-fab templates and designs (which I used for quite awhile) it is also completely customizable for advanced users. I use the "Wizard" with one of the most basic templates, but have been able to tweak it so that our site does not look "canned".

I have seen lower prices for hosting, but I don't know if they include the same powerful email list management that is included with Hostbaby. I have looked into email management systems [read more...]
John Dissed (johndissed@h...)
Time Hosted: 1 to 2 years
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I needed a site and was going to pay someone to build one from scratch. I figured I'd try HostBaby since there was a free trial period, and their templates are easy, their ListBaby program works like a charm for maintaining an email list, and their support is always timely and helpful.
Randall McKinnon (randall@r...)
Time Hosted: under 1 month.
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I had initially contacted a local web designer for my site, but found the cost was just too great to get the features I wanted. Disappointed, I thought I'd look into Host Baby as a fall back, stop-gap option. What I found was a flexible site Wizard that I was able to use to get up and running within a day of my decision--A site that looks good, that I control, and has the features I wanted initially.

I have also recieved outstanding customer support from the Host Baby staff. I run as far as I can with the Wizard and when I get stymied, I email support staff and find the issue resolved very quickly (same day!).

I am confident that I made the right call with my internet pressence--I have control, support, and professional look at a fraction of the cost I had anticipated.
Ben (ben@b...)
Time Hosted: 3 to 6 months
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Wow! Hostbaby offers more for the money than anyone could ever hope for. The wizard is easy to use and gives you an amazing amount of control over site. More advanced site changes can be made by simply e-mailing the customer service department and, viola! It's done....no extra charge!

Outstanding customer service is hard to find these days in brick and mortar companies but especially so in e-commerce. Hostbaby delivers more than you could hope for; responding within 24 hours and taking the time to learn who you are and exactly what you are trying to do. By far the best experience i've had with a webhost. Cheers.
Larry Joiner (funkymixx@t...)
Time Hosted: 1 to 2 years
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Horrible support. My website looks terrible. They claimed to be able to modify their proprietary CSS code and took them forever to complete and it still looks like garbage
This issue has been resolved. Larry was unable to remove the bad review so he posted a positive one instead. HostBaby's Support is open 7 days a week by phone and email and we always respond within 24hours.

CSS requests and design tweeks can take up to 2 weeks to complete, as this sort of work is above and beyond our normal responsibilities.

Chris@hostbaby.com

Marketing representative (hostbaby@hostbaby.com, ).
These Host Baby testimonial(s) and rating(s) are the subjective opinion of our visitors and not of whtop.com staff.
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