Host1 Plus review
This review cover a general impression of host1plus.com product features like reliability, support, data center, price & more. Brand #11496, listed since .
London w1b 3hh
Tel: +44 870 8200222
Most Recent Customer Reviews
There 2nd and 3rd line support is blunt and extremely un-supportive. All you can get is a "not our fault" or "you need to buy/install this".
Been working with ISP's for ten years (worldwide) and sorry to say but they are by far the most unprofessional company I ever worked with (ISP level)
Our company purchased a hosting plan there and the plan should be valid till December 2014. However, near the end of October 2014, we received an email notification from the Host1Plus saying that our account was suspended due to reason of "spam". We never do this. We complained to the company and the cpanel login was accessible then. However, we found that one of our website (with database) was damaged. Files on server are modified. Paypal information file are zipped. We suspected that the company has damaged our site and stolen our files and data. We requested the company to restore our site as they have backup. Next day, we received another notification email saying that our account was suspended due to reason of Phishing. They damaged our site and stolen the files and data. Refused to restore our site, compensate the cost for building the site (our company hired a programmer to build the site) and refund the hosting fee.
This is really a company full of liers and thieves. [read more...]
Good service. As a customer I totally appreciate their effort. Problems are quickly solved. The 24/7 chat system is a great idea.
About Host1 PlusHost1Plus is an international hosting provider, offering a range of services from web, Cloud, VPS and reseller hosting to domain name registration and SSL certificates. Founded in 2008, the company was carefully built to create high-value hosting services and true long-term relationships with their clients and supporters. The values Host1Plus owns today – reliability, tolerance, partnership - were rooted by their customers over the years of successful collaboration.
Host1Plus currently has 8 server locations in Brazil, Germany, Lithuania, South Africa, the Netherlands, the United Kingdom and the United States. Their team strives to ensure immaculate network stability, solid server reliability and excellent customer care.
- Hosting Software for Online Management - Host1Plus - Enjoy the most popular hosting software for easier online project management! Stay safe, ease your work and get things done faster!
- Host1Plus Tutorials - Make use of Host1Plus tutorials, created for your convenience! Working with admin panel, CMS or managing your VPS hosting – all explained in detail.
- Host1Plus Sitemap - Quickly find special Host1Plus hosting packages and other links that might be useful to you.
- High Return Hosting Affiliate Program - Host1Plus - Choose our hosting affiliate program and get high rewards for every client you attract. This program is provided by Host1Plus.
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Best Regards, Adam Josh
After testing and working with host1plus and after testing other hosting from paid and free hosting i found the you are the best company that i worked with, your support are perfect i contacted the technical for many times and i get the answer fastly, its hard to find a good and stable services theres days. this is very good for a new webhosting, hope 4 u the better and hope that u will be the number 1 in webhosting.
Thanks And Regards.
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Besides contribution to open source projects, the company is also willing to sponsor arts and culture, sports, environment, health and wellness, social communities, education, non-profit and charity, science and research initiatives.
“A healthy business cannot develop without contributing to projects and ideas in global communities. We truly believe in people with bright ideas. With the right resources and support, anyone can make a change for the better, therefore we are ready to help,“ says Andrius Kazlauskas, the co-founder and CEO of Host1Plus.
Host1Plus already supports a ... [search all host1plus.com news]
The official Twitter account of Host1Plus. Shared, Cloud Servers and VPS hosting. Created with #passion.
Account started from February, 2009, having already 2256 tweets with 1061 followers and 173 friends. See recent tweets:
About: Host1Plus provides affordable and flexible hosting solutions for bloggers, developers, web designers and business owners.Trusted by more than 50,000 customers worldwide, we currently have 8 data centers and local support teams situated across Africa, Europe and the Americas. Our VPS hosting plans start from $2,00/mo and allow full customization to meet your specific requirements.
Host1Plus account is having 379 followers and 666 plus one count.. See recent Google+ Posts:
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Host1plus you rocks! I am a totally satisfied customer. Your service is excellent and frequently developing in quality! Keep up the good work friends. We will always be with you.
Host1plus has a great consulting service. From the first day they have helped me to choose correct plan and services according to needs and budget. They also helped me to develop my domain to a successful, trouble free one. Every time I use this service they came up with the best solution I possibly have.
I am extremely satisfied with the service I am getting from Host1plus. It is fast, accurate and easy to understand and control. Beside I can ask for help and receive it when ever I desire. It is pretty important too. So overall I am satisfied and happy. I will definitely recommend Host1plus.
For the whole three years of my Host1plus time I have collected nothing but plus points about their service. They truly provide a worthy service for every penny I pay for them. I am satisfied totally and happy to recommend them with highest regards.
Host1plus is a highly reputed Hosting service provider in the globe. Even though they have a massive customer base they always welcome new customers with respect. I joined last week and got a very friendly assistance in every step of the setting up process.I also like their control panel. I have used many but none is as user friendly as this one. It is still a early to say but I am so confident about the stability and consistency of the Host1plus service. I already feel the different.
I highly recommend Host1plus team. Particularly because of their speed, efficiency, friendliness and affordable web hosting plans. But there are more. As for an example their highly informative tutorial section and real time updating top notch blog. (check host1plus.com and see for yourself. No need to be a Host1plus member to do this. ).
I am also thankful to my friend Mr.Si who done a great job by introducing me to the great service of Host1plus.
My site is a smooth sailing ship ever since I switch to Host1plus. No more hassles; unexpected site downs or unannounced price ups and hidden fees. I am extremely happy with Host1plus. I have no intention of changing my web host ever again.
There is nothing wrong in choosing Host1plus as your web hosting service provider. They are reliable, trustworthy and most importantly more user friendly than any one or any company I have ever worked with. This is my third year with them and I am still a totally satisfied customer. No regrets, none at all about choosing them.
Host1plus, You are definitely better than I have expected.
I mean the initial reason for me to select Host1plus was their cheap plans. In fact I was able to afford only host1plus. But I didn't expected to have a high class service for such a low charge. I was totally wrong. The Host1plus's service is Brillouin from all aspects. I have no complains about it.
So Host1plus just keep it up! We are your happy customers!
We have switched to different web hosting companies. There were actually no differences until we switched to HOST1PLUS. Unlike the previous web hosting service provider, HOST1PLUS manages to give us clear and correct directions. We are glad that we have signed this professional web hosting company.
Will certainly recommend HOST1PLUS. A first class service is totally guaranteed!
I was totally left in the lurch by my last web host. The site I was building with passion was lost and totally doomed. Luckily I found HOST1PLUS and their technical support devision helped me to get my web site up and running in no time at all. Well I am forever grateful for what they have done for me. They showed me the different between a lousy web host and a top-notch, high quality web host. Digging their customer's pocket is not their intention. Yes! They charge; but not for nothing. For the exquisite service they provide, I will gladly pay double.
I am a kind of person who admires quality. After checking with three hosting service providers I found out that HOST1PLUS is the only hosting service provider with the level of quality I demand. All my requests were instantly complied. I was able to set up my website in no time at all. Ever since I receive a high quality, constant and consistent service and support. Besides their down time is almost. Overall their level of quality even greater than what I had in my mind.
HOST1PLUS has the best matching plan for my tight budget. I only pay $0.83 per month and it is even lower than I have expected. For such a little charge they provide more than enough bandwidth and disk space to run a successful website for a small scale business owner like me. Even though I only pay them less than a dollar a month I am totally allowed to use their magnificent tech support when ever necessary. Their answers are 100% accurate and fast. Thanks to these guys my business is moving forward successfully along with my website. If I am ever going to change my web hosting plan with more advanced features, it will still be HOST1PLUS. When come to web hosting I trust no other but HOST1PLUS only.
HOST1PLUS is an amazing host. HOST1PLUS is capable of providing the necessary support and service whether you are novice or professional web master. Besides HOST1PLUS is a highly resourceful web hosting company. Thanks to this remorsefulness they are capable of providing an uninterrupted and 100% satisfactory guaranteed service.
I’m using HOST1PLUS hosting for 3 years now, and I have no complaints about this company. I highly appreciate its technical support as well as services. They are really professional and knowledgeable. They have never failed in providing me with aids whenever I have to tackle some problems. If you are seeking an outstanding web hosting company, HOST1PLUS is my answer. It will surely provide you with reliable and amazing customer and technical support. The prices are affordable as well.
I have switched to Host1plus for a few years. The services provided by this web hosting company is the most outstanding that I have ever received. It has a very professional, courteous, and responsive team. I have contacted them several times when I had some inquires or encountered some problems. They showed me their respect as well as provided me with useful advice. They are very knowledgeable. Their work has deeply impressed me. They have a very keen insight in web hosting. If you are looking for an excellent web hosting company, Host1plus will be your best option.
I am greatly impressed by Host1plus, which is the best web hosting company I have ever found. Service, support and control panel are just great. Ever since I switched to this company more than three years ago, I had just some minor downtimes. It is easy to use Host1Plus services.
I’ve been trying new web hosting services and facing problems caused by their tech support, reliability, speed and uptime until the day I switched to Host1Plus. Host1Plus has cleared all my worries via its accurate and friendly email service updates, user-friendly billing system and updated security and functionality. If you are looking for a new host, I can highly recommend Host1Plus.
Host1plus is the fastest growing and most rapidly progressing hosting service in the business. Even now I work with several hosting service providers as I have clients from various hosting platforms. So I can easily evaluate the quality of hosting. I actually have seen almost every stage of Host1plus’ journey, and during this journey they have never disappointed me or my clients. I have recommended Host1plus for many of my clients as the most reliable, trustworthy and most importantly, cost efficient hosting service provider.
I have a small online business and it totally depends on the quality of the hosting service I use. That’s why I use HOST1PLUS hosting. I have been with them for more than three years now. HOST1PLUS has never disappointed me and they provided everything that they promised, including unlimited bandwidth, unlimited disk space and unlimited number of e-mail addresses. Their helpdesk is also 100% accurate and high quality. I am extremely happy with HOST1PLUS.
Host1plus is my first hosting partner. In fact this is my very first web hosting experience. Actually I thoroughly explore all possibilities before joining up with Host1plus. Anyway my decision was mostly depending on user reviews. Yet I thought that some of them are exaggerating as a single service usually couldn’t make so much people happy. But after joining and working with them I realised that they are not. Believe me fellas it shall surely be a fool’s errand if you pass Host1plus for a different hosting service provider.
I have been with Host1plus for almost 6 months now. There was a billing issue for my domain name shortly after my registering with Host1plus. I was so worried and blamed myself for choosing a hosting site without consulting an expert. Nevertheless I submitted a ticket and waited for their response. Well it came right away. They apologise for their mistake and immediately took care of that. I was pretty impressed. And truthfully I still am.
Host1plus offers are the best. Their service is a perfect combination of low price, speed and lots and lots of latest software and features. Unlimited disk space for storage, unlimited bandwidth and unlimited numbers of e mail addresses also included. A top quality, user friendly and totally accurate customer support service is also included. With all these, Host1plus is way ahead of many other competitors. I am so glad I joined Host1plus. I have already recommended Host1plus to many of my friends.
Host1plus is very fast. I run an arcade site and fast is the most important feature for me. Regardless of how many users are connected my site can provide an equally high class service for each and every user. Host1plus provide such an outstanding service for a very competitive price.
Host1plus is the best host you can get for your money. I am spending the third successful year with these guys. I have four sites running under their guidance. Thankfully I don’t have any of those hosting related problems my friends usually complaining about. So far I didn’t face any unexpected down times. In fact they have improved their speed dramatically throughout all these years. I love their Control panel. From shopping cart to forums or any other applications you can easily work with just few clicks using this Control panel. That is why I told you that Host1plus is the best you can get for your money. No one can beat them.
Great service all along. When something goes wrong you don’t have to worry about a thing as long as you are a host1plus customer. They will fix you up no matter how deep you have sunken. That is the guarantee of one of the oldest customer of host1plus hosting service. I have enjoyed their top class service almost since they have started their business. I have faced very few incidents ever since which needed their immediate attention and they were swiftly taken care of by the customer care team led by Mr.Modestas and Mr Edgaras. Working with this team is always a pleasure. Well done Host1plus! Thank you for everything you have done for me and my site!
I have a wordpress blog runs with host1plus. I have zero complains about these guys and I am extremely happy about their service. Host1plus also is my first and only hosting service provider ever since I started blogging. As I have no issues so far, I also have no plans of changing my good hosting service provider as well. They are friendly and easier to work with. The price also is affordable and hardly rises. (Never since I joined). The control panel is user friendly and equipped with modern applications. So far so good; so as a very happy customer I am going to recommend host1plus with highest regards.
We are a small time real estate dealer company. Recently we launched an online campaign and to make it a success decided to start a web site of our own. After so many references we choose host1plus. I don’t think our online campaign would achieve this much of success if we didn’t make that correct decision. Thanks to host1plus our very first online experience became such a pleasurable experience and a great success. The support we received was excellent and top notch. We have already decided to expand our online business. I am sure that host1plus will empower our effort with their best assets.
I am a painter. I didn’t know anything about starting or administering a web site; I also didn’t have enough money to afford a professional web developer or web manager. Yet I was so desperate to have one to display my paintings. So I was looking forward to find an affordable web hosting server and eventually found host1plus. They agreed to help me and did it even better than I have anticipated. Thanks to them now I own a successful web site to display my work. I am forever thankful to host1plus for what they have done for me.
Host1plus has three qualities I have been looking from a hosting service provider. First one is their uninterrupted service. This service hardly goes down. In my case; never. Next is the customer support service. It is friendly and 100% accurate; connecting to this service is quite easy and fast. Third quality is the low rate. As far as I have realized it is the lowest. Most of the other competitors charge more. Depending on these qualities I recommend host1plus with great pleasure.
Host1plus is my third hosting service provider. Ever since I have registered with host1plus my sites are running much smoother and with less issues. Host1plus’s service is totally professional. They have a very intelligently configured control panel with so many capabilities to offer. The bandwidth allocation and storage capacity are unlimited. Unplanned down time is zero ever since. And finally the packages are cheap and affordable. So I have no problem ranking them No1. I recommend them very high.
I am a web developer. I have several sites powered by host1plus hosting server. They are working fine and with no particular issue. Recently I have developed a site for one of my customer who is using a different hosting server. Their service is nowhere near host1plus’s superb service. I had to wait at least 20 minutes even to start a chat with them. Email requests are usually never answered. But with host1plus, that has never happened. I have already told my customer about his current host’s bad service and suggested him to join with host1plus. It will take place in near future. I cannot cope with bad hosting servers. I only work with the best and host1plus is exactly that.
Host1plus is totally superb. I found them highly reliable and trustworthy. Their customer service is so superb and uptime is top grade. The staff at host1plus is fantastic. They are real pros and friendly. I had some issues during first few months with host1plus. So I had to engage with the staff few times. They were always ready to help us by any means necessary. Customer satisfaction is their key to success. I mean other than myself all my friends who are connected with host1plus also satisfied with their fantastic service. So they recommend host1plus to others. I have no problem at all to recommend host1plus to others with highest regards. I totally trust them.
We quit hosting at host1plus due to technical problems. They just could not handle the size of our site and their servers were down far to often.
After we quit the services, host1plus did not cancel the paypal subscription and we found out that they had charged us twice the year before. They accepted that the payments were false, but refused to refund the money, providing that their refund policy does not allow any paypal refunds.
Paypal decided in my case that their internal refund policy was void and refunded the money to me. (IF you have similar problems feel free to refer to my case: #PP-002-592-017-811) Afterwards I found out that many people had the same problem (see other reviews here) and I am now trying to open anti-fraud procedures with paypal.
Awesome service and latest features. Host1plus is simply rocks. I mean they know how to keep their customer base satisfied and fulfilled. The staffs are awesome, efficient and totally friendly. From the very first day with host1plus I have had pleasant time. No big troubles so Far. Host1plus has a reputation as an honest business. They are reliable, stable and friendly. My final words are “keep up the good work guys”!
Brilliant service all-round. I don’t think it could get any better. I am not a regular writer. My skills are not good enough. But I couldn’t avoid posting a review about their excellent service from which I have been thoroughly benefited. I joined as a total newbie. They helped me to build a highly successful website and become an expert about this business. I am talking with almost 3yars of experience. This whole time I have had no particular issues about their service. I have seen how well they developed their service to be real pros. The price is pretty low too. They never raised their charges during these years. I highly recommend them.
My relationship with my favourite hosting service provider, Host1plus is rocking. They helped me to build one of the best and most used adult dating site in the net. Actually it is not the only site I run with host1plus. But it is the only adult dedicated website I run. I had so many problems with my previous hosting service providers because I was running this adult site. I was going from web host to web host like a helpless beggar. Actually host1plus saved me and my site. They never ignored my questions. My problems are pretty well taken care of. So I did not want waste my time or money on other hosts; last month I shifted all my sites to host1plus. I am so glad I did that. Me and my sites are so safe with host1plus.
I have been using host1plus hosting service for over two years now. I am more than happy to rate them as no1 hosting service provider in the present. This comment is clearly coming from the top class hosting service they have provided. I have no complains about it from any prospective. They are clearly ahead of the competition. They have best plans, best offerings and best customer service division. Technically they are always up to date and brilliant. Every new web hosting techniques are pretty early introduced. Host1plus simply runs an errand free hosting service. They are reliable and 100% stable. Downtimes are very very rare; it is almost zero.
The decision of choosing host1plus as my hosting service provider made upon user reviews I have found at several review sites. So far so good and I am glad I made that decision correct. The service is extremely high class and totally professional. My website is running smoothly and as good as I have expected. The support team is excellent. I have had their impeccable service several times and I am pretty satisfied about the way they treated me. They can take care of any matter related to hosting services. I can put my trust on them. The service is simply A+++.
The host1plus is full of advanced features. It is the best paid hosting service provider in the entire world. I am running a successful website. I had to shift it from hosting server to server until I found Host1plus. The price is reasonable too. They offer more space, more bandwidth and an excellent platform to work. The down time is almost zero. The security level is up to sky. The customer support team is so friendly and helpful. Everything is there and it is actually something beyond my expectation. So there is no surprise that I am truly a happy customer.
Great service for affordable price. Registering process is so easy and trouble less. Easy navigating Cpanal. Lots of features are included. Most of them are free of charge and easy to install. Word press, ecommerce, blogs are just few clicks away. Pretty useful site building software with lots of features. Using this software is 100% free of charge. Highly sophisticated and user-friendly 24/7 live customer support service. All questions are accurately answered; especially by their technical guru Mr. Edgaras. I trust him more than my own family when come to a site related problem. So what else one can expect from a reliable hosting service provider. If you want all these and more host1plus is just the place for you.
I have an adult only domain. It was hosted in many hosting companies. None of them fulfilled my requirements. Their service was too expensive but lack in quality. They also treated me bad and never responded me on time.
Last year I transfer my site under Host1plus platform. That is the best decision I made regarding my small business. They are the cheapest adult hosting service provider in the entire planet. Their service is way better than I have anticipated. Very fast, reliable and totally trustworthy. Downtime is almost zero. My domain and its data are completely secured with Host1plus. Their customer care department is superb too. I recommend their service for anybody who need a secured hosting service for their adult domains.
5.I moved all my sites to Host1plus platform. I have designed about 40 web sites and every single one of them are running smoothly and beautifully in this platform. Earlier I used few other hosts. Some of them had real big names. My decision of moving all my domains to a single platform was made after a thorough investigation. I checked every user review pages; compared prices and performance and reliability and customer service. Host1plus was way ahead of other competitors. They provided shared hosting for reasonable good price. The technical support system is extremely good. Questions are answered accurately. I am absolutely happy with Host1plus.
I was dealing with support stuff at live chat! I was great people giving advices and actual help.
These guys i think are the best support people and very professional i have ever seen during several year.
Thank you very much for great support!!
I'd like to state why I disliked Host1plus:
1. They will NEVER refund anything, although they know that it is their fault. Eg: accidently paid 2 times. They will also charge you even if you have cancelled their VPS (paypal subscription).
2. They have the rudest customer support, especially Modestas J. They take a long time to respond, and their respond is NEVER useful. Their customer relations is the WORST ever, and it is obvious that they're amateur in this business field. So much worse provider like them could ruin the industry.
3. You will notice a WORSE VPS performance ever, because I'm sure that they OVERSOLD their VPS. This gives me a big lesson that, NEVER BUY CHEAP THINGS, because you will also receive a CHEAP SUPPORT. Sorry for generalizing, but this is the truth.
They will always trying to escape from your problem. They're not helpful AT ALL.
4. Their web hosting is the worst nightmare ever! Loss of data and downtime is VERY IMMINENT.
Don't expect a refund if their service fails. I've had to go through a Paypal dispute to try to get my money back.
I am using host1plus.com for 1 years and i never fall on any problem with them. So,host1plus.com is a best hosting company for me because they provides best supports, anytime online 24/7, exclusive payment solutions, low costs of prices for hosting and 99.99% uptime guarantee.
I have tried many web hosting company, but Host1Plus is one of the best I have had so far. Great uptime, great support, awesome control. I would definitely recommend to use Host1Plus for your web hosting needs.
I am using servers from year 2000 and used services of many companies and I can say Host1plus is a Very Good Company, very good people. They are simple, easy to use and they will value your time.
I wrote to tech support! They told me that these reviewers write rivals to smear the good name Host1plus.com!
I believe it! I was persuaded that during the 90 days I can get your money back (money-back)!!! For payment through Google Checkout!
I paid the tariff Maxi! Suffered sites! But after a few days were very, very slow to work! I asked the tech support, they are fixed, then again this has happened! In this I was not notified about the poor performance of the sites, I've discovered it by accident!
I decided to break his contract with the Host1plus.com less than a week!
Host1plus.com did not return the money, even though I paid for six months!
Do not believe them!
You will never get your money back! Never!
Moreover, it can lose all your data!
And do not believe that all the bad reviews [read more...]
After a lot of web searching, i finally found the perfect "hosting company"! they are cheap, the service is 99% uptime, and also have a pretty amazing support!
I have them on PayPal with a case.
With the demanding use of cloud services brings the need for hosts that are great with customers and actually know what the customers are saying.
I had a problem with my service, yes a install script was bad but they stuck with me and helped me through all the steps and they knew what they were doing.
The service I receive for the price I'm paying is incredible and to be honest they only reason why my site won't load quickly is because I didn't give it much RAM to do so - big tip you can never buy too much RAM...
the ease of use with the tools they provide is great, plus you can add balance to the account at any time that you believe that your business can afford it - as long as it's before the due date of course.
I would like to say that.
I have not been a customer for a long time.
But until now, they have been serving my well.
I would advise to anybody that is looking for a good host for a good monthly price and for a great support. To currently check this hosting service out.
Also you can keep reading many good and bad things about a host sure there are but the best way to know is to try it out yourself!
And if you do your part they will do yours.
Just follow the rules and you will have no problems like losing your website like ''Arvixe'' command below from a customer to a customer I would strongly advice you read and ask enough before start an agreement and then blame them for you mistake.
Host1Plus can suspend your account and refuse to give you backup with your data in any time, even if you've payed for years forword.
So you can simple lose everything you have on their hosting in one moment.
host1plus - bigest cheaters.
Never work with them, it will be very painful.
If your services were suspended , it's because you violated our terms of service, there are no other reason why we suspend customers services. And ignorance not exempt from obligations. Whatsoever we only suspend services permanently if customer refuses to cooperate.
Marketing representative (email@example.com, ).
The reason why I want to give a review of Host1Plus it is because I have never seen such a great support. I guess they have improved a lot. Even when I had problems with my server, they phone me to solve the problems to instruct me with setup of my application. This really shows a good support level. I highly recommend Host1Plus!
I Have been hosted in Host1Plus for 1 month and i really like their services, they are really fast, secure , flexible and they have multiple locations arround the world and also they have the best Technical Support ever seen!!, really, this is not a joke, Host1Plus its the best!
I have been testing their new very fast network. I experienced two problem since the launch of this service. Both times I used the live chat to request support. The connection to the support staff is less then a minutes and without explaining much they helped me in under a minutes both times. Well done, keep it up!
Host1plus offers great packages as well as cheap vps for all of your hosting needs. Plus they have a great customer support group live 24-7 chat. Go check them out now!
you guys rock ... bye bye godaddy
i was having issues and went to chat session with a support tech .. he resolved my issues and answered my questions and all was resolve thank you host1plus
Initially I had a lot of issues under the free hosting option and since i was with go dady (where the service is pathetic) and they over kill you on marketing, but the paid hosting is excelent. It may be a little technical in nature and mny may not understand but geeks and nerds will certainly understand and the quality of service is excellent. I would recommend HOST1 to anyone who asks me.. I have no regret that I quit godaddy.
Your customer service is excelent too and the chat system is great. My only concern is over a period of time you are going to become big, and it is at that time that your service level may drop.
At the moment, you guys rock.. Keep it up. Kal
If you are looking a problems, this is your choice.
I had up-time problems regularly.
Support just incompetent or unwilling helps, you can wait some days for it and after that got nothing or even got such message on email:
This is a notification that your service has now been suspended.
The lie in Maxi plan (I had about 15 domains):
Hosted Domains UNLIMITED!
Domain Pointers UNLIMITED!
I've used the Мaxi plan.
So, If your life is boring and you looking for a problems host1plus is for you.
I've just found here topic about Host1plus web hosting and I decided to share my experience.
Our company is working with website design and development.
Before one year we decided for to use host1plus services for one of our projects, now we are using host1plus for almost all our web projects.
In this period we are very satisfied with their services. I like their competitive price for traffic, disc space and quality.
And they have the best support team I've ever met in my life!
Two years with these guys and we've never had any up-time or server problems. Host1plus are always contactable when my team run into problems.
While using server in Netherlands for ~4 months I'm very happy with speed and uptime of my website. I'm living in Ukraine and I can access my website in less then 3 seconds. My phpBB system works really fast and stable. Prices are also very affordable. I'm using Mini plan, which is just $2.95 per month - 25 Gb of space is enough for me and my website. Another good feature is chat support - even if I had problem not related to hosting, it was solved in some minutes. I really recommend this hosting to everybody.
I have this hosting more than a year. All posibilities, good services and so on. Everything fine, no more to say.
I am customer with Host1Plus for about 2 years now and I am really happy with their provided services.
I use their United Kingdom servers and had some minor problems, but support helped me to sort them without any delay. Once again, thank you for your service and I wish that Host1Plus would be forever with this type of service.
I purchased the minimum plan, Beginner Level 1, during checkout I was asked what OS I'd like to install and I selected Windows 2008x64.
After receiving the emails confirming the purchase, I realized the control panel and site for host1plus where down, circa 1 February 2011 13:02 GMT without access I emailed support to let them know.
When the host1plus site recovers, I tried to create the VPN as per the indications in the support, but I'm faced with the this problem that I raised with host1plus support [#CEU-255-58958]: Error "Primary disk size must be greater than or equal to 20" when creating Beginner VPS in CTRL area
Their initial answer, now deleted by host1plus, was that I had purchased the wrong plan for the OS I picked, and to be able to create the VPS I would have to upgrade the HD to 20GB.
With this, I decided to ask for a total refund and cancellation of the order and also [read more...]
There is no chance that their servers are up for 99.9% of the time, on various occasions throughout 2010 my site had been consistently down for many days at a time, at one point mid-late 2010 it had been down for over one week. Try to get answers from tech support, good luck, 24/7, another lie. On how many occassions when there support team were not available I left messages and never had a response, my site developer and admin team had tickets unresolved for approximately 3 weeks at one point in the early days. I cannot imagine how anybody has received good customer service from HOST1PLUS as three people (outside of my developer/admin team) have regularly attempted to use this feature to no avail, for me, one of my colleagues were asked if they understand English when we have successfully completed all our schooling and tertiary education from either UK or Australia. I do not claim to be a technical minded person but IMO if the site is not UP/ONLINE it is [read more...]
Hello, are you truly 24/7 . since its offline most of the time.
please stay true to your customers, if you are not 24/7 support, please dont state there!!!!!!
I don't understand why peoples (below) are writing all bad things about popular companies... like godaddy or 1and1. If they would be bad,scamy,without support or smth similar they won't be popular isn't it ?
From their forum posted by 'casius' someone who works for Host1Plus:
'Yes we will recover previous mustang server in three weeks time. '
Posted by Casius at 3 Nov 2009 10:26 AM
In another thread on same day by same 'Casius':
'Regarding Mustang server situation is not so good. We still are working on retrieving the data. '
In my email box from support TODAY:
'This statement only says that now we do backups on different server locations from now on. It does not say anything about lost data from mustang server which is unrecoverable. Your data is lost.'
They can ONLY tell lies.. Now when you are hosted on BEAR (UK) server you are screwed too. This server is now OFFICIALLY listed as SPAM server and is completely blacklisted by HOTMAIL / LIVE / Yahoo and MANY more ISP's:
This message was created automatically by mail [read more...]
I am hosting 6 websites in two different servers, one in Germany, another in Lithuania.
It perfectly suits my needs, especially support team and price.
But there weren't any misunderstandings or other type issues.
So now I am upgrading my first account to Maxi plan and bought one more in Germany server. All thing went fast and smoothly, tech support team one more time showed how professional they are.
Now ALL my data (files + database) have been lost and it has been almost 3 weeks and they just keep saying 'we are working on it'. Their communication is very poor to non existent. They don't tell us what is happening or keep us up to date at all. So basically everybody on the US server lost ALL data including files and worst the complete database!
If I only would stand any chance against their terms of service I would sue the hell of them. People please NEVER EVER go to this hosting you will be VERY sorry.
Keep going Host1Plus.
NEVER dealt with a more amateuristic hosting company as host1plus. This is second time within a week my web is more then 10 hours offline due their fault and incredible slow response rate of fixing the problem.
Next to the incredible slow response rate, when the site is actually online it is slow as hell and the Mysql server very instable and cuts of connection regularly.
People STAY AWAY from this not worth your money hosting.
The price is simply to good to be true pricing. You will loose more money then you gain with this hosting. Support will give you meaningless and stupid reactions only as 'we are working on it' (even after 10 hours) as I notified them on the problem before nightfall and next morning the problem was still not solved (that means in US they had pretty much ALL day to fix the problem)
Thank you for using Host1Plus. Also we never respond to the tickets later than 30 min and we don't think that it could happen to you. However we are glad to help to everybody with their issues regarding any of Host1Plus service provided.
Secondly we checked your hosting account and all websites are working fine. If you have any difficulties with programming or open-source applications we also will provide full support.
Big apologies if we haven't met your expectations!
Marketing representative (firstname.lastname@example.org, ).
Marketing representative (email@example.com, ).
Server speed is excellent!
My name is Tom, I am one of Host1Plus.com representatives. We have responded to your website issue as soon as you contacted our support team.
Server logs showed us that all connections to your website was only from one place.
We also have informed you to keep your hosting account login details in the safe place.
If you think that we can help in something more to keep you satisfied with our service just let us know. Thank you.
Marketing representative (firstname.lastname@example.org, ).
My name is Tom, and I am one of Host1Plus represantitives.
From 1st of April (when we have started to operate) Host1Plus uptime is 100% (Enter keyword in Google "Host1plus uptime")
Answering your question to support we are responding to all issues in 30 min. time and always giving the best known solutions to our customers.
Thank you for your review this will help us to improve our service much better and review the existing one.
Marketing representative (email@example.com, ).
Price for services offered are incredible great compared to any hosting services I've seen over the past fifteen years. Maybe it is because they are fiarly new to the industry? Maybe it is because they had a sign up special? They got my business. I signed up for the maxi package to create a website for my daughters new business www.summerfun-virginiabeach.com. Getting two years of hosting at a price others would charge for one year.
I did have some log on issues getting the the web builder portion of the site. Tech support was there and worked with me to resolve the issue. It was a simple log on/password on my end that they clarified.
Just like any other web building site it takes a little bit of time to get used to the the options and navigating the menus. But that is no different then any other web building program.
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