Hexonet review2 user reviews, 0 support responses, 0 testimonials, 1 product, 0 promotions, 4 social accounts, Alexa #106065, listed 2009 (#12989)
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I'm with hexonet for more than a year and its vps hosting e.g. rootservers is a @#$%#$% kinda stuff.
1) no support even EMERGENCY except working days and hours.. Even site states somethere you can get 24h email support. nope. lie.
2) waited 1 month before i got revers dns.. no charge back.. just.. "its our partners, we do not own hosting servers.. you know..."
3) current issue: My VPS misteriously disappeared from the internet and hexonet' control pannel... nobody cares to answer a phone or email. no data... no ability to check is it error or some temp issue.. RESTORE button (pressed to chek is there some kind of selfservice) want to charge my account. SUCKS! It's like old days India support/datacenter
About HexonetSince 1999, HEXONET has been a leading developer and service provider of reseller technologies for the domain industry, including domain backordering. Thousands of resellers, startups and service providers from around the world trust HEXONET as their domain platform provider. Today, HEXONET manages over two million domains for its clients. 1API GmbH is a wholly owned subsidiary of HEXONET.
They are offering a large list of domains (including per-registretion / backorders) and SSL certificates.
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Account started from October, 2008, having already 1540 tweets with 1944 followers and 2540 friends. See recent tweets:
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I have recently back ordered a domain with them which they successfully grabbed it. Now their rule states that if there are two or more persons who have back ordered for the same domain then this domain will go into auction. I paid them $62 through my Paypal and they credited $59.28 in my account saying that the rest money is taken for Paypal fees! So why the hell they are taking $59 for? Can't they include Paypal fee in that?
Now the problem came up when they started auctioning the domain for 7 days at GoDaddy auction starting as "PUBLIC AUCTION" and not private auction between the only persons who have back ordered the domain. They said me that total two persons had back ordered for that domain including me so instead of auctioning the domain between two of us they started "PUBLIC AUCTION" at GoDaddy so that they can make the out the most from this domain and yesterday that domain finished over $1k which was really sad to see.
So the main point here is never [read more...]
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