Hexonet review

This review cover a general impression of hexonet.net product features like reliability, support, data center, price & more. Brand #12989, listed since .

Most Recent Customer Reviews

max (max.vak@g...)
Time Hosted: 1 to 2 years
Global rating
Customer Relation
Control Panel
hexonet sucks, really. no service at all
I'm with hexonet for more than a year and its vps hosting e.g. rootservers is a @#$%#$% kinda stuff.

1) no support even EMERGENCY except working days and hours.. Even site states somethere you can get 24h email support. nope. lie.

2) waited 1 month before i got revers dns.. no charge back.. just.. "its our partners, we do not own hosting servers.. you know..."

3) current issue: My VPS misteriously disappeared from the internet and hexonet' control pannel... nobody cares to answer a phone or email. no data... no ability to check is it error or some temp issue.. RESTORE button (pressed to chek is there some kind of selfservice) want to charge my account. SUCKS! It's like old days India support/datacenter


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Website research for Hexonet on May 8, 2009 by WebHostingTop


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Web Site Title: Domain Name Registration Systems for Resellers and Registrars - HEXONET
Website Description: Leading reseller and registrar domain name registration systems, modules and platforms for international domains, country code domains, generic Top Level domains and new Top Level Domains.
Site in business since:
Links to the site: 102
Details for https://www.hexonet.net/
Website DNS: MX::internal-mail-in-1.ispapi.net - ( Homburg )
ns2012.hexonet.net - ( Homburg )
ns1012.hexonet.net - ( Homburg )
ns3012.hexonet.net - ( Homburg )
hexonet.net - ( Nuremberg )
Website IP:
IP Location Country/State/City: Germany / Bayern / Nuremberg - see all providers in Deutschland
ISP Name / ISP URL: Hexonet GmbH / hetzner.de
Facebook Shared Count: 56
Linkedin Shared Count: 19
Google+ Shares Count: 0
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About: HEXONET is one of Europe's leading domain, hosting, and Internet services providers. With it's two locations HEXONET Support GmbH in Homburg, Germany and HEXONET Services Inc., Vancouver, Canada thousands of individuals, Internet specialists, and businesses buy or resell wholesale Internet services through HEXONET's renown XIRCA reseller platform. Proven rock-solid systems, zero-cost wholesale memberships with no volume commitments, pay as you go billing, and additional services/products from SSL certificates, DNS Services, dedicated servers, and more than 150 TLDs (.com to .vg) makes HEXONET the right choice.
HEXONET account is having 39 followers on LinkedIn and 11-50 employees.
No official account on Google+ yet!
Hexonet Blog See recent blogs summary posts:
- Update on new TLDs - Latest New TLDs at HEXONET: HEXONET continues to launch more new TLDs on our regular Tuesday schedule, including several highly anticipated new TLDs these past couple of weeks: SUNRISE New ...
- Successfully Securing Valuable DONUT'S Reserved Domains - Donuts, the largest registry of new gTLDs, continues to release to the public over one million highly valuable domain names. These domains are from Donut's reserved and restricted domain list and ...
- Control Panel Notification Settings - Take Control Now - Top HEXONET clients and resellers are well informed about all system and account events through our Notifications system. A powerful Control Panel feature that all customers should use is ...

ReviewsCustomer Ratings

The quick stats of Hexonet profile shows a note average of 1 out of 10, counting 2 opinions. (few listed on the top of the page)
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AbdulBasit Makrani (-no email-)
Time Hosted: under 1 month.
Global rating
Customer Relation
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Hello everyone,

I have recently back ordered a domain with them which they successfully grabbed it. Now their rule states that if there are two or more persons who have back ordered for the same domain then this domain will go into auction. I paid them $62 through my Paypal and they credited $59.28 in my account saying that the rest money is taken for Paypal fees! So why the hell they are taking $59 for? Can't they include Paypal fee in that?

Now the problem came up when they started auctioning the domain for 7 days at GoDaddy auction starting as "PUBLIC AUCTION" and not private auction between the only persons who have back ordered the domain. They said me that total two persons had back ordered for that domain including me so instead of auctioning the domain between two of us they started "PUBLIC AUCTION" at GoDaddy so that they can make the out the most from this domain and yesterday that domain finished over $1k which was really sad to see.

So the main point here is never [read more...]
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