Hetzner review

This review cover a general impression of hetzner.de product features like reliability, support, data center, price & more. Brand #6292, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Hetzner support is the worst in the industry
This company is the absolute pits of the hosting world. I setup a dedicated server with them and from the start is was a catalog of errors.

The credentials I had for the root login would refuse to work. This kept happening without me making any changes. The login wouldn't work. I would have to reboot the server, then the logins would work.

This last time this happened, Hetzner informed me they were no longer supporting software (they were charging me for a WHM and CPanel licence) and that I now had to access the server using SSH.

No information on how to do this or even what credentials to use. Just "sorry - we don't support". They supported charging my credit card though.....

Their servers are slow and use outdated hardware and software.

Do yourself a favor and avoid Hetzner like the plague. There are plenty of professional hosting companies out there so don't use monkeys like Hetzner.
-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
good price, good control panel, unhelpfull and ignorant support who waste your time and not tries to help. The idiot fool who is head of support should be kicked.
Osman (osman.ajkic@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Hetzner is worst hosting company I work with ...
This company is something I can not describe...
Their support is something I never experience before.
Support is rude and totally unprofessional... when support tell you that you work with Ancient technology and to upgrade software ... even when you use PHP 5.2 with postgresql 8.4 and cakePHP 1.3...

To short story.. they break 3 websites from our clients with software update they did not announce ... and after that they did want to speak with us or give us any support.
They put us 4-5 time on phone to wait for 10 minutes....
Nobody answer on some of our questions we put in their https://konsoleh.your-server.de/ ...

Totally unprofessional tech support and management.

That is Hetzner :(
MORE REVIEWS
Listed and verified since 2008

Overview

About Hetzner

Hetzner Online is a professional web hosting provider and experienced data center operator. Since 1997 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for the efficient operation of websites. A combination of stable technology, attractive pricing and flexible support and services has enabled Hetzner Online to continuously strengthen its market position both nationally and internationally.

The company owns several data centers in Germany and is planning a further data center park in Finland. For more information about the new site in Finland, please contact

Source: https://www.hetzner.de/de/hosting/unternehmen/ueber-uns

Located in the heart of Nuremberg and in Falkenstein/Vogtland, Germany, Hetzner Online's two state-of-the-art data center parks provide an excellent and environmentally-friendly infrastructure for your Internet business. Multi-redundant network connections to important Internet exchanges ensure fast website access regardless of whether you are on Hetzner webspace, use your own server or have opted for high-performance dedicated root servers, managed servers or vServers.

Source: https://www.hetzner.de/en/hosting/unternehmen/rechenzentrum

Related links

Special pages


hetzner.de Facebook Cover
Website research for Hetzner on September 15, 2016 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Level 1 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Benefits
Domain included1
Traffic10 GB
Disk space2 GB
Email accounts100
Sub-domains 50
FTP access 10

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Administer your webspace package or your managed [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level1
1.60/mo. €8.32 Setup Fee VAT 19% exc. 2 GB10 GB 1 / 1
Storage Box BX10 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx10
2.90/yr. VAT 19% exc. 100 GB1 TB 0 / unlimited
Level 4 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 5
Free domains : 1
Dedicated IP's : 0

Benefits
Domain included 1
Add-on Domains 5
Traffic unlimited
Disk space 10 GB
Email accounts 200
Sub-domains 400
Databases 10
FTP access 30

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Conclusively [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level4
4.12/mo. €4.12 Setup Fee VAT 19% exc. 10 GBunmetered 1 / 5
Storage Box BX20 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx20
4.90/yr. VAT 19% exc. 500 GB2 TB 0 / unlimited
Storage Box BX30 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx30
7.90/yr. VAT 19% exc. 1000 GB5 TB 0 / unlimited
Level 9 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 10
Free domains : 1
Dedicated IP's : 0

Compare plans at https://www.hetzner.de/gb/hosting/produktmatrix/webhosting-produktmatrix

Conclusively Multifunctional.
With the new Level 9 web hosting package you can realize your dream of a perfect Internet presence. Secure your free .de, .com, [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level9
8.32/mo. €4.12 Setup Fee VAT 19% exc. 25 GBunmetered 1 / 10
Storage Box BX40 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx40
9.90/yr. VAT 19% exc. 2000 GB10 TB 0 / unlimited
Level 19 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
Hosted domains : 20
Free domains : 1
Dedicated IP's : 0

Benefits
Domain included 1
Add-on Domains 20
Traffic unlimited
Disk space 50 GB
Email accounts unlimited
Sub-domains unlimited
Databases unlimited
Cron Jobs included unlimited
FTP access unlimited

Compare plans at [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_webspace/level19
16.72/mo. VAT 19% exc. 50 GBunmetered 1 / 20
Storage Box BX50 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx50
21.90/mo. VAT 19% exc. 5000 GB15 TB 0 / unlimited
Storage Box BX60 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Storage Boxes provide you with safe and convenient online storage for your data. Score a Storage Box from one of Hetzner Online's German data centers!

With Hetzner Online Storage Boxes, you can access your data on the go wherever you have internet [...]
Plan URL : https://www.hetzner.de/gb/hosting/storagebox/bx60
39.90/mo. VAT 19% exc. 10000 GB20 TB 0 / unlimited
Linux - Managed Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Managed vServer MC40 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 8000 MB
CPU : 2 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Number of Accounts 5
Connection 1 Gbit/s-Port

Starting now you can get Hetzner Online's first ever vServer that also includes setup and server administration support!

The new Managed vServer MC40 is equipped with 2 vCores, 8 GB guaranteed RAM, [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mc40
49.00/mo. €49 Setup Fee VAT 19% exc. 200 GB SSD10 TB 8 GB / 1
Managed Server MX90 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 16000 MB
CPU : Intel® Core™ i7-2600 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 16 GB DDR3
Hard Drive 2 x 3 TB SATA 6 Gb/s HDD 7200 rpm (Software-RAID 1)
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Inclusive Traffic 50 TB*


Attractively equipped, this model features a [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mx90
83.19/mo. €83.19 Setup Fee VAT 19% exc. 3000 GB50 TB 16 GB / 1
Managed Server MX90-SSD featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 16000 MB
CPU : Intel® Core™ i7-2600 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 16 GB DDR3
Hard Drive 2 x 240 GB SATA 6 Gb/s SSD (Software-RAID 1)
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Inclusive Traffic 50 TB*


Attractively equipped, this model features a high-performance [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mx90ssd
83.19/mo. €83.19 Setup Fee VAT 19% exc. 240 MB SSD50 TB 16 GB / 1
Managed Server MX120-SSD featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Fully Managed
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Xeon® E3-1245 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

New to the managed server product portfolio for the first time is a server with SSD hard drives for faster reading speed. The new MX120-SSD is equipped with two 240 GB SATA 6 Gb/s SSD hard drives. It features an Intel® Xeon® E3-1245 Quad-Core [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mx120ssd
108.40/mo. €108.4 Setup Fee VAT 19% exc. 240 GB SSD50 TB 32 GB / 1
Managed Server MX121 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Xeon® E3-1245 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 32 GB ECC RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s HDD 7200 rpm (Software-RAID 1) Enterprise class
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s

The brand new MX121 is equipped with an Intel® Xeon® E3-1245 Quad-Core processor and 32 GB [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mx121
108.40/mo. €108.4 Setup Fee VAT 19% exc. 4000 GB50 TB 32 GB / 1
Managed Server MX151-SSD featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Fully Managed
Support Options : Email, Help Desk
RAM : 64000 MB
CPU : Intel® Core™ i7-3930K Hexa-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 64 GB DDR3 RAM
Hard Drive 2 x 500 GB SATA 6 Gb/s SSD (Software-RAID 1)
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s

The MX151-SSD is the flagship model in the managed server line. This professional server equipped with two 500 GB [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_managed/mx151ssd
133.61/mo. €125.21 Setup Fee VAT 19% exc. 500 GB SSD50 TB 64 GB / 1
Linux/Windows - Virtual Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
vServer CX10 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 1000 MB
CPU : 1 vCore
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX10 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx10
3.90/mo. VAT 19% exc. 25 GB SSD2 TB 1 GB / 1
vServer CX20 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 2000 MB
CPU : 2 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX20 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx20
6.90/mo. VAT 19% exc. 50 GB SSD5 TB 2 GB / 1
vServer CX30 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 4000 MB
CPU : 2 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX30 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx30
11.90/mo. VAT 19% exc. 100 GB SSD8 TB 4 GB / 1
vServer CX40 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 8000 MB
CPU : 2 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX40 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx40
19.90/mo. VAT 19% exc. 200 GB SSD10 TB 8 GB / 1
vServer CX50 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 16000 MB
CPU : 4 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX50 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx50
29.90/mo. VAT 19% exc. 400 GB SSD20 TB 16 GB / 1
vServer CX60 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : 8 vCores
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The vServer CX60 will impress you with its ample guaranteed RAM and CPU resources as well as its speedy, high-performance SSDs - all at a very moderate price. Naturally, a generous amount of included traffic and a swift connection are included to [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_vserver/cx60
49.90/mo. VAT 19% exc. 600 GB SSD30 TB 32 GB / 1
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Root Server EX40 featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell incl. Hyper-Threading Technology
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

The EX40 dedicated root server houses a high-performance Intel® Core i7-4770 Quad-Core processor of the well-known Haswell architecture and 32 GB DDR3 RAM. Furthermore, two 2 TB SATA 6 Gb/s Enterprise HDDs are used. Both hard drives are specially [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40
41.18/mo. VAT 19% exc. 2000 GB30 TB 32 GB / 1
Root Server EX41 featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-6700 Quad-Core Skylake
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 32 GB DDR4 RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s 7200 rpm HDD (Software-RAID 1) Class Enterprise
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Backup Space 100 GB

The EX41 dedicated root server houses a high-performance Intel® Core [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/ex41
46.41/mo. €94.01 Setup Fee VAT 19% exc. 4000 GB30 TB 32 GB / 1
Root Server EX40-SSD featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell incl. Hyper-Threading Technology
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

For those who value fast access speed, the EX40-SSD variant is the best choice. In addition to a high-performance Intel® Core i7-4770 Quad-Core processor of the well-known Haswell architecture and 32 GB DDR3 RAM, this model is equipped with two 240 [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40ssd
49.58/mo. VAT 19% exc. 240 GB SSD30 TB 32 GB / 1
Root Server EX40-Hybrid featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core i7-4770 Quad-Core Haswell incl. Hyper-Threading Technology
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

Compare Dedicated Servers Haswell https://www.hetzner.de/gb/hosting/produktmatrix/roo This new server combines the advantages of both types of drives: the dynamic power of SSDs that you need for swift databases and massive HDDs for ample storage. [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_rootserver/ex40-hybrid
57.98/mo. €57.98 Setup Fee VAT 19% exc. 4000 GB30 TB 32 GB / 1
Root Server PX61 featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 64000 MB
CPU : Intel® Xeon® E3-1275 v5 Quad-Core Skylake
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 64 GB DDR4 ECC RAM
Hard Drive 2 x 4 TB SATA 6 Gb/s 7200 rpm HDD (Software-RAID 1)
Class Enterprise Connection 1 Gbit/s-Port
Guaranteed Bandwidth 1 Gbit/s
Backup Space 100 GB

Compare PX servers at [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/px61
70.21/mo. €141.61 Setup Fee VAT 19% exc. 4000 GB30 TB 64 GB / 1
Root Server SX61 featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk
RAM : 32000 MB
CPU : Intel® Core™ i7-3770 Quad-Core
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 1

RAM 32 GB DDR3 RAM
Hard Drive 4 x 6 TB SATA 3 Gb/s 7200 rpm HDD Class Enterprise (Software-RAID ; Level optional)
Connection 1 Gbit/s-Port
Guaranteed Bandwidth 200 Mbit/s
Backup Space 100 GB

Play it safe: The SX61 storage server provides a [...]
Plan URL : https://www.hetzner.de/en/hosting/produkte_rootserver/sx61
82.11/mo. €82.11 Setup Fee VAT 19% exc. 6000 GB30 TB 32 GB / 1
Domains Keep mouse
over features!
Price Updated
.com featuresPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk

.ac € 54.62
.academy € 26.81
.accountant € 32.77
.accountants € 83.19
.actor € 46.22
.ag € 138.66
.agency € 18.40
.airforce € 32.77
.apartments € 54.62
.archi € 83.19
.army € 26.81
.associates € 32.77
.at € 10.00
.attorney € 41.18
.auction € [...]
Plan URL : https://www.hetzner.de/gb/hosting/domains/domainregistrierung
10.00/yr. VAT 19% exc.
Colocation Keep mouse
over features!
Price Transfer UpdatedDedicated IPs
1/3 Rack featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/colocation_rack/drittel
100.00/mo. €100 Setup Fee VAT 19% exc. 2 TB 256
Rack Basic featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/produkte_colocation/basic
167.23/mo. €167.23 Setup Fee VAT 19% exc. 10 TB 256
Rack Advanced featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk
Dedicated IP's : 256

First-class infrastructure for your server equipment.
At our state-of-the-art and energy-efficient Colocation Centers in the Nuremberg and Falkenstein/Germany locations, we provide you with trouble-free and cost-efficient housing for your [...]
Plan URL : https://www.hetzner.de/gb/hosting/colocation_rack/advanced
251.26/mo. €251.26 Setup Fee VAT 19% exc. 10 TB 256
SSL Certificates Keep mouse
over features!
Price Updated
Thawte SSL 123 featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL 123 Certificate 256 Bit - domain validated
With domain-validated certificates, the whois entry is certified by Thawte. The user can only see the domain name in the browser when clicking on the SSL lock of the certificate holder.

Over [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
29.00/yr. VAT 19% exc.
Thawte SSL Certificate 256 Bit featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the certificate [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
69.00/yr. VAT 19% exc.
Thawte SSL 123 Wildcard featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL 123 Wildcard Certificate - domain validated
The Thawte SSL 123 Wildcard Certificate secures all sub domains for a domain (*.domain.com-sample for group names) and the domain itself (domain.com-sample). Furthermore, the license includes [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
89.00/yr. VAT 19% exc.
Thawte SSL Web Server Certificate with EV featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte SSL Web Server Certificate with EV
With up to 256-bit encryption, this "Extended Validation" SSL Certificate is currently the highest performance authentication standard. The green address bar in most browsers assures users that the website [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
169.00/yr. VAT 19% exc.
Thawte Wildcard Certificate 256 Bit featuresPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel, Plesk, Webmin
Support Options : Email, Help Desk

Thawte Wildcard Certificate 256 Bit - address validated
With address-validated certificates, bank details, registration certificates and telephone numbers, amongst other things, are certified by Thawte. When clicking on the SSL lock of the [...]
Plan URL : https://www.hetzner.de/gb/hosting/ssl/zertifikat
219.00/yr. VAT 19% exc.

Contact information is managed by hetzner.de representatives info@hetzner.de , Ceri Stocker - ceri.stocker@hetzner.de [login] Claim this businessCreate a free account to manage hetzner.de listing!

Web stats

Targeting: (32) Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France
Hetzner daily Global Rank trend
Daily Global Rank Trend
Hetzner Search Visits
Search Visits

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

News

Hetzner - shortlisted for the "International Datacentre Awards 2013" - Gunzenhausen/Germany, May 2013. German web hosting provider and data center operator Hetzner Online AG (hetzner.de) continues to strengthen its market position on an international level. The company's new data center park in Nuremberg has been shortlisted as a finalist for this year's "International Datacentre Awards" in the "New Datacentre of the Year" category.
For the sixth year, the international consulting group Broadgroup is again recognizing innovation and excellence across the data center sector.
The Hetzner Online data center park convinced with its innovative and modular design concept, environmentally-friendly direct free cooling, the use of efficiency-enhanced components as well as the deployment of special measurement and control technology.
In addition to its classic portfolio of web hosting and server products, Hetzner Online offers colocation services at the new data center park. Here clients can house their own server hardware in one of the most energy-efficient [search all hetzner.de news]

Social Networks

https://plus.google.com/111920996468261636571
Standardname account is having 6 followers and 88 plus one count..
Hetzner Blog See recent blogs summary posts:
- Urgent maintenance work on vHosts 43 -62 (1. Update) - Update November 24, 2016 9:31:00 AM CET Maintenance work has been completed successfully. Thank you for your understanding.
- Urgent maintenance work on vHosts 21 -37 (1. Update) - Update November 24, 2016 8:44:00 AM CET Maintenance work has been completed successfully. Thank you for your understanding.
- Urgent Maintenance Router DC11 (system upgrade) - Type Maintenance work Category Network Start November 27, 2016 11:00:00 PM CET End November 28, 2016 6:00:00 AM CET (expected) Description ...

Domains trend

ReviewsCustomer Ratings

The quick stats of Hetzner profile shows a note average of 4.7 out of 10, counting 14 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. hetzner.de is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
How much is 2+2 ? Respond with 4
 
JustAnotherUser (subbsd@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
the price is good. everything else - the nightmare
after a lot of replacement to a bad hard drive from failed drive, we decided to take advantage of the privilege of extra money to buy a new drive, thinking that it will increase the reliability of the servers for production-ready site. After buyin and setup, we notice that SMART sensors for Raw_Read_Error_Rate and Seek_Error_Rate extreme increases (for example on 10h lifetime we got 219857248 and 839542 respectively. It is easy to calculate by how much the threshold is reached the recommended replacement from the disk manufacturer).

Below is the correspondence with the support, as we do not see anywhere before.

---
1) To Hetzner:

When we create the ticket, we choose options:

Replacement at cost (one-off charge of 49.00 €) of your defective hard disk
drive with a guaranteed nearly new drive (< 1000 hours of operation).
But smart from guaranteed nearly new drive show:

1 Raw_Read_Error_Rate 0x000f 100 100 006 Pre-fail Always
- 10488
7 [read more...]
-anonymous- (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Hetzner is a spam supporting service.
I have been subjected to repeated spamming from one or more Hetzner's customers. While I have received replies from their abuse department and have been told that the spamming customer has been sent instructions to solve the problem, send Hetzner a response, and send me a response, the only thing I have received is yet more spam. I encourage people not to sign up with Hetzner since it seems like this company is a spam supporting business.
Peter (my.rubbish@m...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
VPS provisioning with Hetzner
I bought a VPS with these guys.

Setup was confusing

Support was unhelpful and sarcastic

Billing - well, I was receiving bills for "windows licencing" several months after closing the account

VERY poor!

AVOID
Jens Holm (Jens@f...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Hetzner works
Hetzner.. When one wants to do the most by oneself.

I have a few sites on a shared hosting, and Hetzner does not oversell their servers. Their controlpanel is a bit strange and limited, but it does the job. I would recommend Hetzner it just works
Carsten (mail@b...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Good service at low price
I've run with hetzner now for over an year, i'll started with a webhotel, and then upgraded for a VPS. no problem.
Now i'm skipping the VPS, and go for a deticated server, and again the service is in top.
The support answers my mail with quiestions in about 15 minuts.

i can just say..
Hetzner.. No one i better..
R0001421077 (akasha@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Seems that Hetzner is trying to scam us.
I want to say that seems that Hetzner is trying to scam us.

We are being charged for services now (April) that was canceled to 31/03. On their site says that have to cancel in advance of next invoice. But seems that have to cancel within 60 days in advance as they charged these.

I'd sent these items informations to Hetzner support since 02/04 and had no new invoice till now.

Today I received an email saying:

unfortunatelly we were unable to charge your credit card for the invoice R0001421077.
Please update the credit card details for your account. We will charge your credit card then again. (There is no need for you to contact us in that case)
Please note that we will have to suspend your account unless you update your credit card details in time.
You can change your credit card details using the Robot (https://robot.your-server.de/). Once you have logged in you can change the credit card details using the menu "Master data". Fill out the credit card form and click on [read more...]
Uwe Schmelzer (us@d...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
1. Great Hoster for Typo3-Projects.
2. I'm using it for shared hosting, thus I can't speak about the quality of other services like managed servers.
3. I'm using the most expensive shared hosting package (19.90 EUR/Month). And cheaper accounts for two of my customers.
4. Admin-Panel is clear and functional. The options let you define your server configuration just as you like it.
5. Good backup/restore service.
Michael (michaeldom@b...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I use many hosting companies including: 1and1, Godaddy.com and serverloft.eu, but these guys are real amateurs comparing to them.

Tried to set up server with Hetzner, but took me several hours to deal with their administration and stupid bureaucracy.

Not sure any more if these people are hosting servers or producing snails, but anyways if you are looking for reliable hosting, just find another company.

Amro Diab - great review. Too bad I haven't read before :).
Amro Diab (adiab@h...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
had a minimal server for a few months with no issues
I then got a slightly more expensive server and the problems started.

One morning I found that the server was offline. I could not find an easy way of starting it. I logged a support call and they started it for me. I then released that it had been off for around 8 hours.

They could not offer an explanation and wanted to take the server offline again to run some tests requiring 8 hours. They could not do it during the night as it was a german public holiday, the day after was the weekend when they have only emergency support. They didn't want to provide me with a new server, and they couldn't offer me any alternatives. I allowed them to do the work immediately. After 10+ hours I contacted them and they said the memory test was taking too long and this was probably the cause of the issue. Memory was apparently replaced and I appeared to have a working server.

I week or so later in the evening the same problem again. [read more...]
Fabrice Cunuder (-no email-)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
I as using different dedicated server in France, Luxembourg. Hetzner have the best technical support, every ticket send is answered in less than 20 min.

The rescue mode offer an virtual KVM, very usefull.
hans (hans@k...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Technical performance is outstanding, so is service and overall quality and up time.
Hosting now 3 dedicated servers at hetzner ( first 1 for 2+ years, now 2 additional servers DS5000. Using openSUSE LAMP.

The only deduction in Control panel ( customer login at Hetzner ) is due to the fact that the once registered credit card information can NOT be deleted by customers. That definitely is unique in the world and a most severe security issue needing to be fixed.
These Hetzner customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.