Gradwell review

This review cover a general impression of gradwell.com product features like reliability, support, data center, price & more. Brand #16045, listed since .

Most Recent Customer Reviews

Paul Robinson (paul.robinson@p...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Poor on the basics
I've been a Gradwell customer since 1997, one year after the company started. Customer support and the services they provided were initially excellent. For the past 3 years or so, I've had to raise many support tickets as the automated systems are ineffective. Just one example of many: Gradwell charging me for domains that they've allowed to lapse for months, but their control panel still showing the domains as being registered. To be fair, their support folks respond quickly but the company has tried to expand too much and lost focus on the basics.
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Listed and verified since 2010

Overview

About Gradwell

Gradwell Communications offers business Calls (VoIP Telephony), Connectivity (Broadband) and Cloud (Online Digital Cloud Solutions) communications technology to small businesses and partners across the UK. Businesses can control their cost and time by getting all of their essential communications office services from a company that has been working in the SME market since 1998.

Our vision and purpose are simple - to provide communication technology that works for small businesses whilst always delivering an excellent customer experience. We also want to ensure that Gradwell is always simpler to work with for our customers.

Source: http://www.gradwell.com/about/company/

Related links

  • VoIP Phone Service for Business - Gradwell - Offer the best possible customer experience and enjoy lower cost calls with our award-winning business cloud telephony service (VoIP). By making and ...
  • EFM Internet - Gradwell - Highly reliable EFM Internet from only £240 per month. Make sure your business stays connected. Contact us online today for a free quote.
  • Business Fibre Broadband - Gradwell - Get dedicated 100Mbps Business Fibre Broadband direct to your business premises with Gradwell. Contact us online today for a free quote.

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Website research for Gradwell on November 18, 2010 by WebHostingTop

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Targeting: United Kingdom

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Social Networks

https://www.linkedin.com/company/gradwell
About: Gradwell's purpose is to provide communication technology that works for small businesses. It is as simple as that statement. Our well established internet-based telephony (VoIP) services, faster broadband options and cloud packages are designed to bring flexible, affordable and reliable telecommunications solutions to smaller businesses. Finalist for the 2015 ITSPA award for Best Business ITSP (Small Enterprise), Gradwell Communications has been around since 1998 and now has a 70+ UK-based strong team of industry professionals who are dedicated to delivering the most innovative products and the best possible customer experience to its over 22k SME clients. Move your business forward with the right technology by visiting our website www.gradwell.com or by calling 01225 800 808.
Gradwell Communications Limited (est. 1998) is a Privately Held entity having 445 followers on LinkedIn and 51-200 employees, industry Telecommunications.
https://plus.google.com/+gradwell
About: Gradwellspecialise in business communicationsfor SMEs, including VoIP Phone Systems, business broadband and mobile services, aswell as unified communications so you can have one phone number for landlineand mobiles, and have your fax delivered to your email address, or voicemailto email or text message. Helping small to medium businesses since 1998.Gradwellare a UK based company which are experts at business IT communications. With over 13years experience they offer exceptional service tailored to small to mediumbusinesses. Registered company: 3673235
Gradwell account is having 69 followers and 96 plus one count. See recent Google+ Posts:
gradwell.com GPlus Icon
- Why No One Will Steal Your Startup Idea http://buff.ly/1pWWiCN Why No One Will Steal Your Startup Idea
- thinkbroadband :: One third of Jersey Telecom customers on full fibre network http://buff.ly/1pGb6pc thinkbroadband :: One third of Jersey Telecom customers on full fibre network
- Ofcom | Digital news as popular as newspapers for first time http://buff.ly/1qhIia6 Ofcom | Digital news as popular as newspapers for first time
Gradwell Blog  Using Wordpress version 4.4.5. Blog added on Nov, 2015, with total 33 articles. See recent blogs summary posts:
- Easy SME Business Marketing - Marketing, you can do it well on a budget – a few tips. Are you just starting your company or have simply never really considered marketing? The world has changed... The post Easy SME Business Market
- Small Business Matters, Conversations with George - A few days ago I had a meeting with George, a friend of mine who owns a small retail business. George recently had an important meeting with a potential large... The post Small Business Matters, ...
- Gradwell Communications Launches New Managed Fibreline Offering - Bath, United Kingdom, December 2015 Gradwell Communications is pleased to announce an extra level of service reassurance to our Ethernet leased line customers through the addition of a fully ...

ReviewsCustomer Ratings

The quick stats of Gradwell profile shows a note average of 2.5 out of 10, counting 2 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: over 3 years
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Avoid this Web-host at all costs
Summary:
From the 15th December 2010 the customers at Gradwell were hit by several hacker-attacks that infected all the html-related files with malicious virus code. The attacks were possible due to poorly configured systems. Gradwell's reaction to the attack was slow and incompetent. Avoid this Web-host at all costs.

More detailed information:
On the 15th of December we started to get messages from our web-site visitors about virus-alerts. When checking the html-files we've found that an extra iframe-code had been added at the end of every file with links to a site that tried to install different kind of viruses on the visitor's computer.
The first thought was that someone had hacked our ftp-account but when investigating it further we've found that the whole unix-cluster was affected. Every user had got their files infected, not only in the web-directories but also in every unix-directory.
We've then sent several mails about it to Gradwell support and after that we've tried [read more...]
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