Globat review

This review cover a general impression of globat.com product features like reliability, support, data center, price & more. Brand #920, listed since .

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Use Globat if you don't have an enema handy
If you want to get the worst customer service possible - endless runarounds, unfulfilled promises, being put on hold over and over, a lack of anyone having the authority to do anything, obstinate and clueless reps, lackluster response times - go with Globat. They won't let you down.
Arthur O Hara (artohara@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I Rate Globat LLC Number 1 for Web Hosting
Hello and Greetings from Ireland!

I host over ten websites with Globat LLC (Globat.com). I am astounded by some of the adverse reviews about this excellent Hosting Company. My review is not just to call into question the negativity of many negative reviews we see but to offer a true and frank assessment of my experiences in dealing with what I would term one of the best hosting providers in the USA and Internationally. I am exceedingly happy with the cost effectiveness and all other aspects of services provided by Globat LLC.

In the early days, when I was new to hosting I found that some of Globat’s renewal practices were a little sharp and aggressively oriented from a marketing perspective. I found it was essential to keep a close watch on my business and on all communications especially emails received. This should be normal practice for any properly run business anyway. There are no easy ways out – is there? If you are serious about your business it is very important [read more...]
Kevin (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
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Thank you for contacting support. Please be prepared to answer your Security Question when we begin
chatting. To enhance our security protocols, we'll need you to provide the answer to your Security Question at
the beginning of our conversation. If you have not yet set your Security Question and Answer, please log into
your account now to set it up. Thank you. Please hold for the next available operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Aldred Robinson'
Aldred Robinson: Hi Kevin. I apologize for the wait time. My name is Aldred Robinson, how are you today?
Kevin T: Hi Aldred
Aldred Robinson: How can I help you today?
Kevin T: Can you tell me what the hell is happening to my websites?
Kevin T: Steven Davidson promised me that it will be up WITHIN 24 hours
Aldred Robinson: I apologize for any inconvenience this has caused you.
Kevin T: and it's still not up [read more...]
MORE REVIEWS
Listed and verified since 2005

Overview

About Globat

Founded in 2001, Globat has quickly grown to become the world leader webhosting. As one of the most established web hosting companies in the United States, Globat.com offers affordable, quality website solutions to customers worldwide. Along with their feature-rich hosting packages, Globat.com's dedication to customer service and technical support has cemented their status as a major player in the web hosting industry.

Since its formation, Globat.com has focused on making website hosting accessible by everyone, regardless of technical knowledge and has taken the lead in this area with their "Web Hosting Made Easy" philosophy.

Source: http://www.globat.com/globat/about/

Globat utilizes two data centers in the Boston, MA area. Combined, they occupy over 2400 square feet of space, comprised of thousands of servers and multiple Petabytes of storage. Both data centers:

Are equipped with 24x7 security
Run on N+1 power (both A/C and D/C)
Have the same network architecture and equipment

Our solid, secure network infrastructure is comprised of a pooled server environment, which gives virtually any server on our network the ability to access Web site files when a request occurs. This means that the first machine available will be the one to serve a customer's Web pages, giving our customer sites faster loading times and fewer service interruptions than traditional hosting infrastructures.

Source: http://www.globat.com/about/technology.bml

Special pages


globat.com Screenshot
Website research for Globat on July 19, 2016 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
GX01 featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : vDeck
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Unlimited Disk Space - NEW!
Scalable Bandwidth - NEW!!
Domain Privacy $9.99/year

Host Unlimited Additional Domains - NEW!
Unlimited Email Accounts
Free Domain Registration* (1 year)

Free Setup
50 MySQL Databases
Free [...]
Plan URL : http://www.globat.com/globat/gx01.bml
$4.44/mo.
($ 11.95 after first term)
unlimitedunmetered 1 / unlimited
GX19 featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : vDeck
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 1
Dedicated IP's : 0

Domain Privacy $9.99/year

Your E-Commerce Solution

ShopSite Shopping Cart - Sell Up To 50 Products
Unlimited Disk Space
Scalable Bandwidth
Host Unlimited Additional Domains
Unlimited Email Accounts
Free Domain [...]
Plan URL : http://www.globat.com/globat/gx19.bml
$19.99/mo. unlimitedunmetered 1 / unlimited
Windows - Exchange Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Exchange Basic featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

5GB mailboxes

Use Outlook to Access, Sync and Share Email, Schedules, Contacts and Tasks.

Microsoft Exchange, the latest in business-class email management and collaboration from Microsoft, is the simple way to manage email, calendars, contacts [...]
Plan URL : http://www.globat.com/product/exchangebasic.bml
$155.40/yr. unlimitedunmetered 0 / unlimited
Exchange Plus featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

10GB mailboxes

Use Outlook to Access, Sync and Share Email, Schedules, Contacts and Tasks.

Microsoft Exchange, the latest in business-class email management and collaboration from Microsoft, is the simple way to manage email, calendars, contacts [...]
Plan URL : http://www.globat.com/product/exchangebasic.bml
$215.46/yr. unlimitedunmetered 0 / unlimited
Exchange Premium featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Live Chat, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

25GB mailboxes

Use Outlook to Access, Sync and Share Email, Schedules, Contacts and Tasks.

Microsoft Exchange, the latest in business-class email management and collaboration from Microsoft, is the simple way to manage email, calendars, contacts [...]
Plan URL : http://www.globat.com/product/exchangebasic.bml
$377.46/yr. unlimitedunmetered 0 / unlimited

Marketing information is managed by sales@globat.com [login] | Last company update:

Web stats

Targeting: United States

TestimonialsCustomer testimonials

Inappropriate customer service was the point, which broke my previous relationships with co-location providers. They were trying to dodge me as a customer by preventing any possible direct contact over the phone. Have you ever tried to reach Globat for instance? Me too... So far I was pleased to find out that Globat is actually available 7 days a week, 24 hours a day, and every request I make is processed within 12 hours. They do not fail to amaze me with efficient and personalized technical support. I claim that their technical support is second to none!

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News

Hosting Sales and Promos Roundup - This week's hosting sales and promotions have already begun capitalizing on the upcoming holiday season, steering away from the doom and gloom of last week's economic crisis-driven deals, but rather appealing to budgets constrained by the price of putting presents under the tree.
Discount hosting customers are promised a number of deals. Purohits.com has lowered its domain prices for its "Big Holiday Sale" and FastDomain is offering significantly discounted hosting at $3.95 per month. At least one hosting provider, Globat.com, has vowed to give its hard working web hosting affiliates Christmas bonuses.Other special presents include Host Department's pre-launch of its UNIX Premium Shared Hosting offering and the immediate availability of The Planet's new, high-performance Xeon server.The Planet Offers Xeon 5405 Server IT hosting giant The Planet (www.theplanet.com) has added the Xeon 5405 to its Planet Alpha line of high-performance dedicated servers, featuring up to 32GB of RAM and [search all globat.com news]

Social Networks

https://www.linkedin.com/company/globat-com
Globat.com is a Privately Held entity having 30 followers on LinkedIn and 11-50 employees, industry Internet.
No official account on Google+ yet!
No official Blog yet!

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ReviewsCustomer Ratings

The quick stats of Globat profile shows a note average of 3.4 out of 10, counting 29 opinions. (few listed on the top of the page)
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Verdad (Verda.2010@h...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
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WARNING - this is a true story and if you skip it you have yourself to blame for using Fatcow or Globat for web hosting. So pissed am I that I´m even giving entering my e-mail address so you can be sure it is legit. Fatcow is Globat - when you call customer service you get the exact same people. Globat´s ratings have gone so far down the toilet that they are trying to fool people with a new name. If you don´t believe me, contact their sales person who screwed up my account, his name is David and his number at Globat is: 877-513-7446, x6947
Over the last couple of years I have endured the worst service by Globat. So I figured things couldn´t get worse, their mistakes were an anomaly, so I didn´t move my account to another host - WRONG. Mistakes are the norm.
Here's my story - stick with it, it becomes a nightmare:
Issue 1: The epic begins. One day in late Nov-2009 I discovered that my 2 domains were suddenly split into separate accounts and I was sent an e-mail stating new [read more...]
Michael (data_ds@y...)
Time Hosted: 2 to 3 years
Global rating
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I went with Globat on the recommendation of a friend. I did take issue with the "auto upgrade" charges but figured out how to opt out of them and I haven't been bothered with them since.

You get what you pay for. Globat is cheap therefore you are not going to get platnium service. They have been a decent service, but not spectacular. They changed control panel back in May and while I am able to follow it, the average non-techie person would have difficulties. The web space and quantities of emails are very good, however! You can also set variable sizes on each mailbox and chose how you want spam handled.

Recent Service Issues:

I tried to send a webmail to a friend and they refused to send it because I used a word that their filter didn't think was suitable. They shouldn't be filtering email.

They changed servers in May 2009 and I had some major issues trying to get my domain switched over and had problems with my email and web pages. That did get resolved thru the live [read more...]
An unsatisfied customer. (-no email-)
Time Hosted: over 3 years
Global rating
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Cost
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As a customer of Globat for numerous years, I finally grew tired of Globat's billing practices and shifted to another company. The control panel for a novice webmaster was difficult at best. The add-ons were pricey, but the final straw was that you were forced to opt-out of upgrades and renewals (account automatically charged if you didn't say no). There were still a number of charges after I had requested that the automatic renewals be stopped and I be contacted if/when charges for services my be due. What's truly funny........I cancelled services and transferred to another hosting company, only to find out that I was charged another automatic renewal fee of $145+ (only a portion of the upgrades, and more than the upgrades normally cost) when I was no longer even a customer of the company. In addition, Globat placed a pending charge for a renewal in 2010 for those same services and a 33% increase. Still fighting for the refund for charges on a service I no longer used, but [read more...]
anAngryCustomer (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
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-It is the worst web hosting every.
-Just like other last reviewer experienced, my website got hacked into and pretty much got shutdown by all the search engine right now. I am looking for a different company. I hosted my website for about 2 years now, in the past 2 years, they keep trying to charge me on my card for automatic upgrade service, happened 2 times, and almost 3… I had to email, call and cancel this stupid auto upgrade. They actually charge me if I ignore they spam email for the first 2 times. I was already at a point where I am about to leave...
-Just recently in March,09. My site got hacked, site contents were overwritten by some sniper script. This is a nightmare... -This company seem to have a lot of security issue
-FTP sometime don't work correctly even with the correct password
-I host few websites in the past, never experience anything worst than this, if you want a reliable host service, here is my suggestion ->
### Stay away from this company ### Look else [read more...]
A used to be globat user (baily_pie@y...)
Time Hosted: 1 to 2 years
Global rating
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Cost
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I hosted with them for abuot a year, no problems though I have a service that showed me for the long time how slow the bandwidth was. It was rated poor repeatedly, I sent emails after emails to complain but nothing was better. Then on top of that when I got a second domain name it was a nightmare to add it on the same server. Why should this be a problem? I have all this storage space that I will never used so why not. They use this bait and switch advertising that suggest another domain name is free but puttting it on the same server is not even though you're not using really any more extra space other than what is allocated to you and in fact I had to use a this flash to move it over to extentions to get it to work. Now someone hacked into my site and placed a virus on it and there are google ads that I did not authorize. WTF???!!! I contacted the idiots who work at live chat and I get some lamebrain story about changing my passwords periodically? Hey dude, that's not how the virus [read more...]
Stan (no.surrender2008@y...)
Time Hosted: 1 to 2 years
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THEY STEAL MONEY !!!!

Yes they are thieves !!! I payed for a 3 year hosting. 2 months after that, they used my visa info, without telling me !!!!!!! to charge me for an "upgrade" that I never ask for !!!!!
When I complained, they told me they replied me saying that they had send me an email saying "if I don't deny the upgrade they will proceed in doing the upgrate and charging me" !!! That's only only crazy, it's also a lie because I never got an email like that.

Plus, they must be the slowest company in the internet, please check my website with them:

http://www.spartancode.net
Assanbek K (info@p...)
Time Hosted: 6 mo. to 1 year
Global rating
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Horrible.
CHECK YOUR CREDIT CARD STATEMENTS all the time, and you'll find that Globat is charging you with all kinds of futures that you never wanted. They say No Hidden Charges, No add ons , but I found $50 charge for their stupid promopak software that i never needed,used, asked, wanted and definitely not ordered.

other commetaries at kz-shop.com
Eric S (erics1234@y...)
Time Hosted: over 3 years
Global rating
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Run.. run.. run.... away from Globat. Read all the bad comments here and many more on the internet. They are horrible, horrible, horrible. They bill all the time for services not ordered and bill for canceled accounts. Beware before you succumb to the low price. You will regret it later and then remember this comment.
Art OhEaghra (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
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Hi and Greetings from Ireland,

I'm with Globat since they started. business. I'm happy and proud that I was one of their first customers. I am exceedingly happy that I get a very good service at a cost effectient price. They host six sites for me. I never have a problem. Everything runs moothly.

I have noted some adverse reviews, which no doubt has alarmed me and prompted me to investigate all aspects of my dealings Globat LLC and its positive well known and established CEO, Mr. Ben Neumann. I became involved in website production, promotion, optimisation and marketing back in 2000. I am self taught - learned the hard way. I know what I am talking about at this stage of my existence. After a thirty six year career in the police service it is not easy to pull the wool over my eyes.

I have taken an indepth look into some of the less than remarkable reviews that have been made here and on other review sites. It is obvious that most come from people who decided to try [read more...]
Adi (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
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Horrible.
CHECK YOUR CREDIT CARD STATEMENTS all the time, and you'll find that Globat is charging you with all kinds of futures that you never wanted. They say No Hidden Charges, No add ons , but I found $50 charge for their stupid promopak software that i never needed,used, asked, wanted and definitely not ordered.
I payed 90-some dollars for this 3rd year of service, and even chose not to take all this stupid things, and they charged me month later for an extra software "to help me out" in the building of my website.
I call them today, spoke with Eric, and he said that i can remove the service but i cannot get money back ?!?!? and then when i asked few more question he hanged up. Called him back and said in really nice voice that he just hang up on me, he just continued "being professional". I asked CAN I CANCEL THE SERVICE, he said yes but i CANNOT get any money back.( i should get money back for 10 months) . Asked for prorated version he said no.Then I spoke with supervisor [read more...]
Alex (-no email-)
Time Hosted: 1 to 2 years
Global rating
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I am not going to praise Globat here; I just want to tell you about my experience with this hosting provider. I have had 2 websites for a long time now, almost 7 years, and I have always been looking for the best provider. I am not the kind of guy who stays loyal to one and the same company just because it is cool to use a popular brand. Say I will never buy Nike shoes because I know I can buy the same quality 3 times cheaper but without a name. In the same way I was looking for a hosting provider not with a name but with a good price and decent services. I must say the best thing to decide whether a product is good or bad is to try it. You can never rely on adverts as they are usually a crap, although not always. That is how I signed up for Calivista Hosting, later I tried Startlogic Hosting and then Dot5 Hosting provider. I will not say they are disgusting; however I had some problems with each of them and therefore signed out and looked for a new hosting provider. That is how I [read more...]
Cameron P. (-no email-)
Time Hosted: over 3 years
Global rating
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Cost
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I was with Globat for 4 years. The reason I was with them for so long was because I prepaid 2 years in advance for considerable discounts. I've since switched to another hosting company that offers better performance for roughly the same price.

My major beef with them is over performance. The servers are super slow and bandwidth wasn't all that great in my experience (remember - four years of this). I primarily used them for email, but once I began using the web space I really notice how slow it was (several seconds just to load a simple text page).

Customer service is also pretty bad. Every time there was a problem I'd receive the same scripted response. It was so bad I just stopped calling and let problems work themselves out.
William (-no email-)
Time Hosted: 6 mo. to 1 year
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Great hoster if you need my opinion.
Bronx (-no email-)
Time Hosted: 1 to 3 months
Global rating
Features
I liked Globat. It was my first web hosting experience, and I should say I thought I would have many problems with that... as I was mostly unaware of the process and never dealt with hosting before. However, Globat proved that everything is easy and quick. What I liked most, was low price of the services - in comparison to other companies.
Good job, guys! I am fully sattisfied.
Alex (dreamlin@t...)
Time Hosted: 1 to 2 years
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I have been with Globat since 2005 and I am still hosting with them. Had no reason to transfer to another provider.
George H (seo@a...)
Time Hosted: 2 to 3 years
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Been hosting with them for years, never an issue that would make me really worry.
Tom (eudemis@a...)
Time Hosted: 1 to 2 years
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The Pits.

I have had to use an alternative e-mail address owing to unresolved problems and down times. The download speeds have slowed to 30k/sec on a good day. My site contains large downloadable files so sending smoke signals would be more effective than using Globat. Customer support consists of sending the same one-size-fits-all form e-mail stating that they are "aware of the problem" with no useful information or timetable. The service continues to deteriorate with each passing month.
isak (isak@e...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Customer Relation
RUN AWAY! I have submitted emails, help tickets and even tried the online chat and have yet to hear from ANYONE? I have tried to cancel my account for three months. Now I am trying desparately to move my domain name and I do not even have access to that info. God-willing I will be done with this company before they try to automatically renew my account. RUN from this host!
Craig Smith (echocontracting@a...)
Time Hosted: 6 mo. to 1 year
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The web design software was awful and extremely limited. Speed was slow. It was really a billing scam where periodically your credit card was billed for "upgrades" without your authorization. I have requested refunds and cancellation. We'll see what happens....
John Riley (johnr@c...)
Time Hosted: 1 to 2 years
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At first, I thought it couldn't get any worse, then when it did, I thought this is as bad as it can be, then they proved me wrong again.
Globat seems like a great value. As long as you don't ever need tech support and you don't mind sporatic email interuptions.
But that isn't the worst of it. They charged my credit card for an extra service 2 months ago that I never ordered. After calling BanglaPakIndianesia, a couple of times, they gave me my money back. Fine.
Then this week they charged me again! I'm calling to get my money back, AGAIN and then calling a different web hosting company.
LasVe (LasVe@s...)
Time Hosted: under 1 month.
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I saw their "free hosting" ad on the million dollar homepage. Asked, then they said I need to Mail them the order, not E-mail, but Mail. I sent the Mail, they refuse to open the account, and kept persuading me to go for paid hosting. At last they opened the account, and their server's like...reboots 6 times a day. Pure horrible!
Sean Owhady (shoheenspam@y...)
Time Hosted: 1 to 2 years
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These people are the scum of the earth. They will take any opportunity to apply fees to your account, whether you've fulfilled the ridiculous fine print on their contract or not, and then send your account to predatory collection agencies when you do not comply.

Do not purchase at any cost. I wish I had read a little more about them before I got tied up with this cowboy outfit.
Erik (info@p...)
Time Hosted: 1 to 2 years
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Do not purchase server space from Globat web hosting service!

Glob@t practices what I consider to be unfair business methods. If you sign up for a year, you will find that at the end of that year, without so much as a renewal letter, they will bill you for an additional year. A couple of days later, they will cut off your service.

If you call them to cancel, they will not communicate that there is only ONE way to cancel, to use their cancellation request form. You will think that you are officially cancelled.

Six months later, without so much as sending you a bill, they will submit you to collections, for the amount of $267.45. Glob@t’s rate is $94.45/year.

Furthermore, their server is constantly down. They tout a transfer rate of 80-120k, and it is actually below 40k. Their technical support is horrible. Their trouble tickets, in my opinion, are as worthless as spam. Business web hosting and ecommerce with this company is not affordable web hosting if they lack [read more...]
John Walker (privacy@p...)
Time Hosted: 1 to 2 years
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I finally quit Globat after almost 2 years of hosting with them. Their server is down most of the time. If it is not down, it is usually very slow. And email are virtually not existing!

The worst part is if you have any problem, forget about the customer support, since they will not response to you if you problem seems 'difficult' for them.

I am shocked that Globat are so terrible. I have finally make up my decision to quit.
Andy (madhatt@a...)
Time Hosted: 1 to 3 months
Global rating
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BAIT AND SWITCH! BAIT AND SWITCH!



When I signed up for service with globat, the sales rep told me that my download speeds would range between 80-120k

I have NEVER gotten above 40K EVER!

I have tried at all times of the day from at least 5 different networks, all with the same painful results.

after waiting on support chat for 45 min the support rep "cindy" told me that it's just the way it is. and that sales DOES NOT quote bandwidth.

so I called up the sales dep while I was still in the chat room with cindy, Brian in sales told me that the download speed was 100Mbits!! from 80-120k to 100Mbits?

I told that to the support rep and she basically sluffed me off and told me to contact the help desk.


DO NOT USE GLOBAT, THEY USE THE BAIT AND SWITCH scam
J (catalyst@b...)
Time Hosted: 6 mo. to 1 year
Global rating
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Globat is horrible. They acquired Entity Hosting which is equally bad...they are non existent when it comes to customer service. They have been double and triple billing me for months -- and getting it, because I was stupid enough to allow them to 'ding' my account each month.

If you're considering hosting...don't use these guys.

They've been impossible to reach via phone, trouble ticket and email for weeks now.

I'm so disgusted with them it's hard to describe.

Don't fall for the hype of their website...it's just a front for a billing scam.
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