This review cover a general impression of globaltap.com product features like reliability, support, data center, price & more. Brand #921, listed since .
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Briefly, our organization has been using Globaltap since at least March 2003. we originally had a co-located server, but now lease a dedicated server from them.
In the 6 years we have been with them, we have never had a complaint or problem that wasn't handled quickly and properly until we were satisfied.
Support is top-notch and provided by techs that are actually real techs who know what they are talking about and not just some clone reading off of a script. Their techs are very willing to go beyond standard support levels to make sure everything is resolved and we are happy.
Uptime and reliability has been excellent. No outages that were not resolved quickly and to our satisfaction.
Pricing is both fair and reasonable. We found that some other hosts had lower base prices (come-on's), but once we factored in things like options and support, Globaltap was a better value and we [read more...]
About globaltap.comGlobaltap understands the critical needs of your business when it comes to security and reliability when it involves data. Globaltap guarantees an enterprise's data will be safe and readily available even during a natural disaster as destructive as Hurricane Katrina, tornado or fire, and wherever you may have to relocate.
Globaltap is much more faceted in what it offers its clientele than just data storage, recovery and disaster-proofing. What we are proud to offer commercial and non-commercial enterprises is opportunity. Globaltap offers the best Internet server hosting services available anywhere, and when correctly configured, an excellent opportunity to save money on your networking server and data storage without jeopardizing quality and service.
Globaltap provides a secure server environment that's properly air-conditioned and humidity-regulated and a highly experienced technical staff that are located in the US and available 24/7 to support any technical issued that may arise. In offering all these services, Globaltap offers exceptional cost saving advantages.
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We originally had a co-located server with them. When it came time to upgrade our server, I did extensive research on leasing a server from all the major player and quite a few of the minor ones.
In the end, we decided to stick with Globaltap and they not only assisted us in setting up the new machine, but also helped us migrate from the old server.
Over the years, the service and uptime has been very reliable. At one point, there were a few minor problems in the Baltimore data center, but those have been resolved and they have a new facility in Virginia, which is where our server is now.
Pricing is both fair and reasonable. Some of the other servers we looked at started off looking attractive with a low base price, but once we added in options and support, it was a much better deal to stay where we already had a good business relationship.
Support at Globaltap is top-notch. They are very quick and responsive to support tickets. Also, your support request will be handled by someone who actually knows what they are talking about and not just some drone reading from a script. Joe, in particular, has proven his capabilities over and over for us, often going beyond normal support levels to make sure our problem was resolved and we were happy.
So, I really have nothing bad that I can think of to say about them. We have been with them for an extremely long time (in hosting terms) and never had a complaint that was not resolved correctly and quickly.
Oh yeah, and we are actually legitimate clients of theirs. You can check out our site and you will see that it is actually hosted there.
Walkers in Darkness
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