Global Gold review4 user reviews, 0 support responses, 0 testimonials, 1 product, 0 promotions, 4 social accounts, Alexa #2214075, listed 2008 (#8783)
Most Recent Customer Reviews
they stole my money
months of the site going down. Each time they suggested a cure and made me pay, this went on and on. Then they sent me an email saying it had been their fault. I asked for the extra money I had paid them to be returned and they refused point blank. I said I would take it further and they suspended all my sites ans all my email accounts without notice. My business went into freefall. Every time I called to complain they hung up on me. These people are crooks and since they are based in scotland you cannot take them to the small claims court
Be very afraid - it was all great until they were taken over - no longer.
it is worth pointing out that global gold are no longer in harlow - they were bought by iomart in scotland so the contact details on this sight are just lies.
Started out OK with these guys, until the down time started out. They really do use every excuse in the book. Completely full of shit. The guy who started the company and built their good name is gone now, and has hit own company. globalgold.co.uk was taken over by iomart, and they have ruined the entire setup with crap support, and really poor uptime.... keep away, and don't let the cheap price tempt you.
Globalgold of Harlow were great until they sold out/moved to Glasgow. After sales service is a joke, emails go unanswered and telephone conversations are hard work. My forums have been off line twice in under 10 days. Half of Globalgolds own website have dead links. I am actively looking to move my business away. Not impressed and no I would not recommend them. Their customer service is now a joke. I always wanted to use a UK based hosting company because it puts the money back into the UK, now as I have already said, I am looking elsewhere. Globalgold, if you are reading this then get your house in order!!
About Global GoldGlobalGold Network Limited has been established since September 1999. Our Headquarters are located in Harlow, Essex.
We're an independent web hosting and domains business and one of the few longstanding and profitable hosting businesses in the country.
"Our core business involves putting businesses online simply, quickly and cost-effectively."
We work closely with our customers in order to understand and respond to their changing needs.
Products and Services
As a customer you benefit from having an extensive range of:
* Flexible and tailored custom hosting solutions
* Off-the-shelf web hosting packages
* Domain name registration services including international domains
* Email marketing applications
We now have over 10,000 customer accounts, the majority of whom are based in the UK, although a significant and growing percentage of our business is within Europe, the United States and the rest of the world.
After eleven years GlobalGold Network is still recognised as one of the UK's most progressive and innovative web hosting and domains providers for business today.
By systematically putting it's customers first, GlobalGold has built a solid business on the premise that "The Customer is King." The company has gone from strength to strength, winning award after award for customer service excellence, service, product and market innovation, not to mention being voted the UK's Most Popular Web Host. We are, in effect, the measure and the "Gold" standard for web hosting in the UK.
Sign up for one of our online hosting plans today and experience the difference. We don't just promise you the type and level of service you and your business deserves, we make those promises real on a daily basis.
Nowhere else will you get to know the people hosting your website by name. Try GlobalGold today, where personal service is second only to hosting excellence.
We have two networks and our primary network is located in a London-based data centre, which enables us to meet your scalability, security and connectivity requirements with ease. Our second network facility is based in Cambridge. All our servers (and that includes yours) are housed in a resilient environment.
The network comes with unlimited bandwidth or server capacity and our facilities are fully monitored 24/7, 365 days a year. We're constantly working in the background to ensure that we spot any issues before you do. All servers are connected to the backbone of the Internet to ensure that you get connectivity, speed and efficiency benefits.
You can have co-location facilities, single-server housing to dedicated, custom-designed private facilities. You can also benefit from assistance with first-time installations and subject to the service solution you choose, we can also become part of your equipment maintenance team.
The centre is protected against infiltration, fire and power outage, to ensure business continuity for you and your customers.
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|Global Gold Launcher Hosting||featuresThe Global Gold Launcher Hosting is a flexible, scalable, shared hosting solution that comes with all of the core e-Marketing and e-business applications.|
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The new QuikTrade service for niche retailers allows users to create a commercially viable, interactive Web site in as little as two hours. The Web sites can work either as stand-alone products, or be incorporated into existing sites. The service allows for the inclusion of additional products, and supports a fully interactive database function.
According to Global Gold, the product took some time to develop, but the company says the project was critical, as Global Gold sees the process of building a dialogue between retailer and customer through database development as key to the success of e-commerce.
The company says QuikTrade will give retailers a range of tools designed to encourage users to interact, allowing the customer to build up a valuable database for use with ongoing ... [search all globalgold.co.uk news]
Leading UK Provider of Domain Names, Email & Web hosting solutions including: VPS and Cloud hosting, vBulletin forums and Magento ecommerce.
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About: Global Gold Network is one of the UK's leading Internet Specialist for Domain Names, Email & Web hosting solutions, including; WordPress blog, Joomla CMS, vBulletin forum & Magento ecommerce. http://www.globalgold.co.uk
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There was a time not so long ago when you could email Globalgold and get a sensible reply and good help when needed. Since GlobalGold has been taken over we have had at least 2 instances of downtime with no notice. When I called their support number the call centre that responded was almost unintelligible. I had to scream and shout to get a domain renewed even though it was ordered via their own system and now all our sites are down and they no longer accept emails to their support address. The online system automatically recycles you so you don't get to submit a message so we seem to be heading toward the pits of customer service instead of the paragon that USED to be GlobalGold. The recent so-called improvements they have promoted are not reflected in the customer service standard. Time to look around for a better supplier. A pity because the plans they have offered have been good - but now something seems to be going badly wrong.
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