Geek Ghost review

This review cover a general impression of geekghost.net product features like reliability, support, data center, price & more. Brand #17922, listed since .

Most Recent Customer Reviews

-anonymous- (jkuest@g...)
Time Hosted: under 1 month.
Global rating
Had a bad experience with them. Their support is very communicative, but their senior admin not solve any problems. Stay away if you want to sleep quiet.
This particular client was using a programmer that was using very badly written code that caused all types of errors. Unfortunately, our advice on what needed to happen with the code was not listened to and client became incredibly combative. We felt it was better to offer a full refund to the client so he can find a host that would better suit his code and needs.
We are always happy to help and go well above and beyond typical hosting support. But at the very least we need the client to heed our advice. This is why a support request was opened in the first place, presumably. To open a ticket only to continue to argue, rudely I might add, with our techs is counter productive.
Best of luck with your future host. Hopefully when they advise the same we did that advice is taken this time as I'm certain it isn't the first time it has been conveyed to you based on the number of Web hosts you've had over the last few months.

Marketing representative (admin@geekghost.net, ).
-anonymous- (info@t...)
Time Hosted: 1 to 2 years
Global rating
Uptime has been wonderful and responses to tickets are some of the fastest I've experienced. I haven't had a single email or site failure in 2 years. Highly recommended!
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Fast ticket response times and our uptime over the last 4 years has been insanely good! We get notifications when anything is wrong or about any maintenance periods at all.
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Overview

About Geek Ghost

GeekGhost LLC stands out from our competition with our prices, service and features. While most hosts offer a 99.9% guarantee, we extend that across ALL services including Email, mySql and HTTP. We back up all servers nightly. A site restore is a support request away. With GeekGhost, you never have to worry about another shared site on our servers affecting your site as every account is run in its own Limited Virtual Environment assuring that one account will not use up all system resources and take down an entire server.
And whether you're a Wordpress person, prefer building your own site or want us to build it for you, we have everything you need! Try us out! We'll even help you move over. If you decide we're not for you you can always take advantage of our 30 day money back guarantee with no hard feelings.

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Website research for Geek Ghost on January 6, 2013 by WebHostingTop

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Social Networks

https://plus.google.com/116338125653960457937
About: We're not the oldest hosting company. We're not the biggest hosting company. However, once you host with us and experience the GeekGhost difference you'll find out what many have already...we're certainly one of the best. When we say we offer 24/7/365 support with a 30 minute initial support SLA...we mean it. We plan ahead and bring on new staff as we grow in order to never sacrifice our level of service and we're constantly launching new servers so we don't overload them. So who is GeekGhost and where did we come from? We're a group of like minded geeks that have worked in multiple facets of this industry. In particular Web hosting, data center technicians, programming and design. Through our individual employment and freelancing we've worked together for years. Then one day we decided to combine our experience and bring you GeekGhost. Through our contacts and experience in the industry we've developed powerful partnerships and friends along the way. We're never short on techs or hardware.We're not owned by some conglomerate. We're owned by some pretty cool people. We're the kind of folks you'd want to grab a drink with and chat about technology. We just also happen to have a ton of experience on both the tech and business side of things backing up our claims. We feel once you get to know us and experience our brand of service, you'll never go elsewhere. We're glad you found us! Once you join the GeekGhost family, you're Web presence will become less complicated and less of a hassle.
Geek Ghost account is having 36 followers and 0 plus one count. See recent Google+ Posts:
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- GeekGhost.net is changing the face of Web Hosting! Use Coupon Code: SM25 for 25% off any Shared & Reseller plans ANY term!

Geek Ghost Blog  Using Wordpress version 4.5. Blog added on Aug, 2014, with total 16 articles, language en-US. See recent blogs summary posts:
- FTP Kicks me Out or Blocks my IP - If you are trying to connect to your FTP account and keep losing your connection or you notice that the server firewall is blocking your IP [...]
- Fixing Ciphers on cPanel Servers - First, you'll want to test a SSL enabled site on the server at: www.ssllabs.com To get an A+ rating, follow the steps below. First update Apache [...]
- Let’s Encrypt Support Now Available - Let's Encrypt is a new Certificate Authority. It's free, automated and open. Anyone who has gone through the trouble of setting up a secure website knows [...]

ReviewsCustomer Ratings

The quick stats of Geek Ghost profile shows a note average of 6.2 out of 10, counting 5 opinions. (few listed on the top of the page)
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Timothy (-no email-)
Time Hosted: over 3 years
Global rating
Been using their web hosting service for two years, no problems at all. Live Chat support works well (although I'd appreciate less referrals to emails, though it seems to be standard whichever service I use) and cPanel is always upgraded to the latest version. I'm able to switch PHP versions and set up DNS Zones with ease through cPanel (last hosting I worked with had none of those things). Overall would recommend.
-hidden- (-hidden-)
Time Hosted: 1 to 3 months
Global rating
Features
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Customer Relation
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Had a terrible experience, live chat doesn't function unless you have one of the more expensive plans, e-mails are that supposedly sent never arrive and DNS settings change randomly. Would strongly avoid them.
The actual domain registrar blocked your domain when you failed to approve the email that was sent numerous times as per ICANN rules. We had nothing to do with it and yet we assisted in getting the domain re established for you then handed it over to you.

Sorry you had a bad experience. I do see where your tickets were replied to in under 5 minutes which is what we advertise on our site as well as any marketing we do...fast support. We never state on our Home Page that you get live chat support with any plan but especially not with the $15 per year plan.

For the base $15 per year plan, we do not offer live chat support as it is simply not sustainable. Support is provided via ticket system with an 8 minute average response time. Our resellers, dedicated, semi-dedicated and business grade clients do have the option of using live chat support because the premium they pay justifies the ability to provide those clients with Live Chat support.

I will say the language you chose to [...]

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