Game Servers review8 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 3 social accounts, Alexa #34722, listed 2008 (#8790)
Most Recent Customer Reviews
Servers are unstable, has a lot of bugs, support is terrible. Scam, they don't give me my money back! Don't get a server with this company.
This is a pure scam company, they only want your money and when they receive it they don't give a ****.
My group rented a dedicated server from Gameservers for approximately 9 months to run our vm's for the MMOG we play. The service was mediocre at best; customer service was quick to respond during initial set up phase but once the money changed hands they were hard to catch up with and we would have to wait over 24 hours to get response to issues with downtime, etc.
Finally deciding it wasn't worth it, we found a much better alternative and we cancelled the Gameserver service.. since they were very slow to response it wound up being 4 days into the next billing cycle. Now they refuse to refund the overpayment for server service and actually have the gall to claim we still owe them for the current month we are not using. Some of the absolute worst customer service as far as I'm concerned.
DO NOT support this firm, they will rip u of!!
About Game ServersGameServers.com is one of the world's largest game hosting companies, with 12 locations worldwide. GameServers.com hosts the most popular online games and delivers unparalleled service, reliability, and features to ensure that customers receive an exceptional gaming experience.
They also offer dedicated services where you can install your own operating system, multiple games, and even host your own websites on your server.
#1 Game Server Provider - over 300,000 served!
GameServers.com has established itself as the premier game hosting company through the past six years, having served over 300,000 customers. We are an established and reputable company that you can be sure will be here tomorrow and always be there to stand behind the product you purchase from us.
Due to our reputation, GameServers.com is also the host of choice when major game studios need hosting services. We have worked directly with many developers, including: Infinity Ward (Call of Duty Modern Warfare), Treyarch (Call of Duty Black Ops), Tripwire Interactive (Killing Floor), Epic Studios (Unreal series), and more!
Full Technical Support, 24x7
Our company is staffed around the clock with dedicated and friendly technicians ready to assist you with any problem you have. And when things are running well, they don't sit around - they monitor our network to make sure it is running at peak performance. Plus, you can also reach out to our staff to request mod additions and improvements to our control panel or any other suggestion you have in mind.
The Largest Network - Switch locations any time!
As the leading game provider, GameServers.com has one of the largest worldwide networks: 35 Points of Presence. We don't lock you into anyone of our locations - most services we offer offer include the option to switch your game or voice server to any of our datacenters, up to 4 times per month per server instance.
Easy server management with our custom Control Panel!
Managing your server isn't always easy. With the GameServers.com custom control panel, we take out the complexity out of gaming and make managing your games and mods as simple as pushing a few buttons. We offer and support over 200 mods for our games, and they are available with the click of a button!
Share payments via ClanPay
GameServers.com gives you a lot of options for funding your account. You can use anyone of the major credit cards, pay using your bank account via PayPal, or mail us a check. Once you have an account established, we also give you the option to share future payments with your clan members via our ClanPay feature. Using ClanPay, you will get your own page at GameServers.com which your clan members can visit, view the servers they are paying for, and make direct donations to your account.
GameServers.com is so sure you will love our service, we provide a 5 day money back guarantee with any of our products. If you are not satisfied within the first 5 days with your purchase, you can request a full refund!
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About: GameServers has established itself as the premier game hosting company through the past six years having served over 200,000 customers. We are an established and reputable company that you can be sure will always be there to stand behind our product.
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I have been hosting/managing dedicated gaming servers for over 15 years and i can say without a ounce of hesitation or regret that gameservers.com is the worst server host i have seen in all of those 15+ years. They have a terrible customer support that either fixes the problem and then answers your ticket acting like you're retarded and there was no problem or they will fix nothing and act the same way. Or they will fix nothing and tell you that it was thier plan to have it messed up like that in the first place. The REALLY wrong thing is that IT'S TRUE! They would actually rather have something broken then have any customer satisfaction at all!
The best part is that they DO NOT support ANY ftp or console access at all! Any server host the refuses customer access to the server they are paying for is worthless no matter the price! AND they make you pay an arm and a leg! We paid $82/mo while there are other hosts with BETTER service providing the same sized server for only [read more...]
My balance: $0.00 (credit)
It went down on me and i have been waiting over 1 1/2 days for it to be restarted. this is not the only time this has happened. This happens once every 2 to 3 months. I have been with them for over a year now (one year six months) and I am tired of it. It takes forever for support to answer. I have resolved to calling them every hour on the hour to get a response. I am currently shopping for a new host that does do what they say and have 24/7 support. Gameservers does NOT have 24/7 support. Instead, you get an auto generated response when you submit a ticket. When you call the phone number listed for gameservers, it goes to voicemail and does not identify a person that the voice mail belongs to. Instead it identifies the extension number (which is the last three digits of the number you just called). It is HORRIBLE customer service. I would have to say the down time is at or greater than 15% (not [read more...]
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