Free Servers review

This review cover a general impression of freeservers.com product features like reliability, support, data center, price & more. Brand #2622, listed since .

Most Recent Customer Reviews

-anonymous- (dave@a...)
Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
worst company ever, my email and website has been down for 6 days so far. every time i call in they tell you it will be repaired in 24/48 hours, finally i got one of the Indian(with american names) tech sopport and customer service people to tell me the truth, that the only guy that could fix the problem was on vacation and the issue would not be repair until he got back. Now i'm trying to change to a different company but can't get them to release domain name until this tech gets back. My business is ran through my Email so this has been very damaging to my business..if i could give negative stars i would...DO NOT USE THIS COMPANY
moved to another provider (mrantistupiditee@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
customer service in India, site designed to prevent cancellation
My original provider sold their company to this umbrella, and the functionality was fine overall but customer service was an exercise in pulling teeth. The office hours are limited, the offices are in India, or you only speak with people in India, and front line service is designed to say "No" to anything that makes closing accounts or moving them possible. The adminstrator panel allows basically everything but cancelling your account, and you can't even remove your credit card info via the site when the offices are closed. Rates are too high for this business/hosting model, and if you want to get anything done, especially in terms of relocating your hosting, you'll probably have to yell at or verbally confront the front line service. Twice I was told "No," I can't do that, and had it turn out that "Yes," it could be done, but only if I berated the CS rep first. That's a poor business model.
Adrianne Brennan (adrianne.brennan@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Avoid at all cost!
I am a published author who had her site hosted by Freeservers with the business pricing plan. After more than four years of being their customer, they deleted my website without warning. I called up and was told the problem would be escalated and would take 24-72 hours to fix. I called back the next day and was told that it was deleted for "TOS violations". No details or further explanation given even after I requested it, and I have to call up a company in Australia to transfer over the nameservers so I can have my site back.

In addition, their tech and customer support is horrible; they barely speak English and you have to repeat yourself over and over again because they can't understand you.

Years ago this company was amazing, a good bang for your buck and you got back replies in record time from people who could speak English and they took care of you. Unfortunately the economy must've hit them hard because they've outsourced everything, and the quality shows. I had [read more...]
MORE REVIEWS

Editorial Review


United Online Web Services, Inc., a division of United Online, is a leading provider of web hosting solutions through a number of brands including FreeServers, BizHosting, 50Megs, GlobalServers, FreeStats and SiteTracker. The company has been providing hosting solutions to millions of people since its inception in 1995, specializing in personal, small business, eCommerce and VPS websites.

In addition to providing leading web solutions, United Online Web Services provides advertisers and partners the vehicle to connect with website visitors and owners. With more than 5.2 million website owners and hundreds of millions of impressions available each month, United Online Web Services is a powerful and effective network of Internet users.
Source http://www.freeservers.com/about_us.htm

Technology

They have been in the web hosting business since 1995. During those years, they have actively grown into the largest Linux web-hosting platform in the world. This is a fact that they are proud of, because it means that they can offer you the best web hosting experience available.

They are stable, innovative, and they stay on top of all of the technologies, which fall under the umbrella of web hosting on Linux.
Source http://www.freeservers.com/technology.htm

Related links


freeservers.com Screenshot
Website research for Free Servers on October 28, 2015 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

Plans

There are no products or services listed yet! To add any hosting plans, you have to login into your account!

Marketing information is managed by mwsaffiliates@corp.untd.com [login] Claim this businessCreate a free account to manage freeservers.com listing!

Web stats

Targeting: United States
Free Servers daily Global Rank trend
Daily Global Rank Trend
Free Servers Search Visits
Search Visits

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

News

Freeservers Unveils FeaturePrice Client Package - Freeservers.com (freeservers.com) today announced a special hosting package for former customers of FeaturePrice.com who have been left without Web hosting services after the host's abrupt closing.

Freeservers.com has put together a hosting package created for FeaturePrice customers that includes:

Free ?Site Transport? tool that moves sites to the FreeServers platform;
200 MB of disk space;
10 e-mails and unlimited e-mail forwarding;
Set-up free waived.

?We at About Web Services welcome all of the customers left in a lurch by the closing of FeaturePrice,? said Rich Christiansen, general manager of About Web Services. "As part of About.com we understand the value of customer service and we have the resources to make the transition an easy one for these customers.?

About Web Services, a division of About, Inc. (about-inc.com), is a provider of Web hosting, domain management, e-commerce and e-mail solutions to more than 2.5 million small businesses and individuals ... [search all freeservers.com news]

Social Networks

No official account on Linkedin yet!
No official account on Google+ yet!
No official Blog yet!

Domains trend

ReviewsCustomer Ratings

The quick stats of Free Servers profile shows a note average of 2 out of 10, counting 30 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. freeservers.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
(please specify which plan you used)
How much is 2+2 ? Respond with 4
 
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been complacent. My site is not too big and fancy. I don't need the "bells and whistles" that other sites have. It is a very basic site and I admit that the traffic is not so big. I have been complacent with the $1 per year service I have, which just keeps ads off of my site. The "free" sites are so garbled with ads, it snags up my browser. Today I tried to call customer service to update my information since I moved out of state and obtained a new credit card. Sounded like a stereotypical out-sourced customer service rep. I had to repeat the most basic things multiple times. Then when it was all finally updated, he started trying to talk me into some upgraded (pricier) package. I kept saying to him I don't want it, don't need it, not interested. He kept yapping about it. Had to hang up the phone finally. Most likely I'll switch next year anyway. Almost every time I try to update my site with Freeserver, my computer freezes up or even crashes. Something keeps [read more...]
ChrisJBrady (chrisjbrady@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
For years I have had a personal 'paid to be hosted' web site on Freeservers / MySpace. It has grown to about 100 pages. Each page has a proprietary access counter. All counters have one line in a file on the root called fscount.js (it is not a Javascript file though, but a simple text file).

Late last year I was monitoring the access to some new pages, and wondering why the counters were not working. I investigated and found that the fscount.js file had what looked like corrupted entries.

The updating mechanism was opening the file, locating the respective counter line, extracting the current value, increasing this by one, modifying the line to the new value, and then saving the file. All simple stuff. And this process is something that should have coped with concurrent updates as different pages were accessed at the same time. As I said it is a small site of 100 pages = 100 counters.

Now I used to be a professional website supporter for a major UK company. And we were [read more...]
Rebecca Allen (rebecca@r...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have had continually problems with freeservers.com. I have been with freeservers for several years with a booming website and it started out great but after a year things started to go downhill.

I've had continually email problems with receiving and sending mail through my outlook. I call technical support and get little to no help.

I am now switching to another hosting company!
Chris Bittler (cbittler@b...)
Time Hosted: over 3 years
Global rating
Features
Cost
Control Panel
I've used Freeservers to host two sites for about 10 years and this year will be the last. It seems that each year there is a mysterious problem: either they delete my stats or the site goes down. I don't really care where Customer Service is based (Bangalore, I'm guessing), but wherever they are they never fix the problem you ask about without creating another one.

Most recently, I wasn't able to add another email address due to some glitch on their end. Sounds simple, right? Not to the customer support people. After several emails back and forth they were finally able to understand the problem. After a few more, they were able to fix it--but in the process they deleted the main email address that had been up for 10 years.

I finally called phone support and they were incredibly unhelpful. After two weeks I'm still waiting for them to fix a problem they created themselves.

I don't think their technical and customer support people know or care about fixing anything. [read more...]
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been with freeservers for a year on the Personal plan, and my website is constantly down. Also, whenever I email them about a problem, they never reply. I do not reccomend FreeServers at all.
Ian Clarke (ian@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Reading the other reviews it looks like I am not alone, the biggest problem appears to be that they cannot fix simple technical issues now that their customer service centre is in India.
I found their website build system to be incredibly easy albeit a little inflexible, but with creativity you can work around this to get a nice looking site without any knowledge of web design tools.
I used their email forwarding system to create email addresses which are linked to our site and after 7 years spread around our members in the UK. The problem came when I needed to change the forwarding addresses to a new provider (for me) and it was impossible to edit, change, remove/replace any of these.
Their customer service is appalling and this seems totally linked to moving the service to India where they don't seem to have the expertise or resource to resolve this. This is compounded by personnel who don't speak (or mainly hear) English very well and seem only interested to get you off the [read more...]
Sid (dfns_scrty@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
These guys blow!

I had my site hosted with them for years and then they transferred it to "mysite.com"... No problem, right? Since they're both owned by the same company, United Online (the same company that owns Juno, netzero, and a few others)

Well the problem is the customer service is outsourced to India or pakistan or somewhere else that the people barely speak any english. I've spent days emailing them and calling them about my website being down, and I still haven't gotten it resolved.

All I keep getting is the customer "lack of service" reps telling me they will look into it immediately. I'm not sure what immediately means over in India, but here in the USA, 3 days (and waiting) is NOT immediate, and it's NOT acceptable when you're trying to run a small business that depends on its website for marketing.

Anyway, stay away from these guys (and any other company owned by United Online, Inc) There are plenty of other good hosting companies out there that have far [read more...]
Bob (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I've used Freeservers for just over two years now and can't really complain. I had one problem that I Emailed them about and it was corrected within 24 hours. I don't have a lot of contact with their Customer Service Dept so I can't comment there but if they're located in India I won't be a Happy Camper when I may have to call. I am ALL FOR American Cust Svc. I found the Sitebuilder VERY easy to use.
Chris J Brady (chrisjbrady@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I'm on the Premium plan - or was. Suddenly nd without warning they have completely dsiabled my web site - chrisbrady.itgo.com - I have tried to login to update the billing info. and the system even blocks that. I've emailed Billing, and Info., and Customer Service - but NO response - none, zero, zilch, sfa. I can't phone the 1-800 no. 'cos it would cost me big time from the UK. It appears that my subscription ran out - but no-one emailed me in advance to warn me, no-one sent me an invoice, no-one billed me for a renewal, no-one contacted me to say that my renewal was overdue. I havenow lost a HUGE and popular site. In the past I have tried to pre-empt such a situation and wanted to take out a 10 year membership. But Freeservers insisted that they only offer one year memberships. Doh!! Now I hear that they are India. Time to mnove my web site to a more professional ISP in the UK. CJB.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Well, it appears that this company has moved to India and now you can't get any real help at all when you call for support. We were using one of their subdomains (s5.com to be exact) and suddenly our website (which we were paying for) disappeared. We called them and got someone in India that couldn't speak English very well and who could not understand English at all. Got no real answers after calling several times. My site has been down now for several days and i am loosing business and will become lost in the search engine rankings if they should spider the website and not find it..... I don't suggest this hosing company at all...they are really bad.....
Mary Hodges (bearsncats@n...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
I started a website on 8/16/08 and enjoyed the 'no banners' for 7 days free so much that I chose to buy the next up package for $4.95 a month before the 7 days was completed. Well, $4.95 a month is right, alright, but they didn't say it was all to be paid in advance, so it really cost $59.40. THEN, the guy on the phone didn't ask what name was on my credit card, he just took the name I gave him when I said hello, my name is.....and that's the name he put on the credit card. of course, my credit card company refused the charge because the name was missing the MIDDLE INITIAL.

Okay, so it got fixed and resubmitted, and my website was turned back on. No, wait, they turned it off, saying the credit card had a problem with it, and I said no it didn't, that I had a receipt from them that it went through, which it had, according to my credit card company. So, they turned it back on. No wait, they turned it off, I don't know how many times in one month they've turned it off then [read more...]
Bruce Goldwell (bruce@b...)
Time Hosted: over 3 years
Global rating
Customer Relation
I have had my web pages on Freeservers for since the beginning of time.. they have moved the customer service to India.. you can't get anything done on a timely manner....

I pay $23.00 a month for the hosting but have spent over 2 hours on the phone with them in the last month alone.... they have cost me over $300 in my own time, lost revenue and much aggrevation.

I DO NOT RECOMMEND FREESERVERS to anyone. I am in the process of trying to find another HOST to move to.

FREESERVERS might want to get their customer service back and fix their system.

Also.. my site has been shut down twice in the last month because their accounting office does not know how to keep track of payments. I paid twice in 15 days for my site and they still say the payments have not been made.

I guess you can tell my frustration.
Sharon (sharon@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have had a site on freeservers since 1999. I started out with the basic plan without banners but went to the lowest value plan without banners since it was the same service at a lower cost. Took me a year to find this out. Had no problems other than of my own making until a year or so ago, when they either expanded or were bought out by a bigger company. Problems started arise but eventually were fixed, so couldn't complain too much. However, as of last week (May 13, 2008) they have been having problems with their email servers and I have been unable to get my student's emails ever since. I finally was able to access via their website today (5/20) and it appears my mailbox is now gone with all saved and new emails also vanished. Que lastima. After all these years (almost a decade!) they have frustrated me to the point where I now must change my host. I'm pretty easy going, so that says alot.
Nancy (nancydelrusso@g...)
Time Hosted: over 3 years
Global rating
I have a website through Freeservers for over 6 years. I don't build or edit my site through Freeservers. I built it in Dreamweaver and used CuteFTP to upload it to the internet. My complaint is with the email. I have not been able to access my email mailboxes for 3 days.
If I get to the manage mailbox section of their site at all I don't even have mailboxes! The two I had set up are gone along with my 200 or so emails. I was expecting some important emails and am not happy about this. I called three times and was told they were working on the problem. They are not "open" on the weekend. I have been getting the following message:Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request, or WARNING: Internal Module Compilation Failure!

Does anyone know what this means?
anonymous (anonymous@a...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
This is the hosting company from hell!!
Avoid at all costs
Jo (jojo@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
I have had 2 websites hosted with Freeservers for over 5 years which worked perfectly. For the last 3-4 weeks I have no smtp email, and I can not find any contact phone number on their website (edit .. I think it may be 1 800 396 1999 if anyone needs it). Before they had phenomenal telephone customer support. Now there is NONE. There has been no response to any support emails.

Imap email is working fine, as is the webmail option, but no smtp relay.
Sibyl Chambers (sibby@s...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
had this company hosting my site till one day someone called in and they let someone move my site to another server. I got in contact with the owner mark and he pretty much passed me off to a idiot who cannot help me recover my site. I am still waiting to hear from them and they seemed to now move their support to india. do not recommend!!!
Todd West (ugr97@y...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Absolutely terrible. Customer service says evertything is a technical problem. Paid to have ads removed and after a month they're still there, plus many web pages using javascript won't load or display properly. Used to be a decent company. Now just a complete mess. Not recommended at all, period.
Marguerite (maggiemz1@g...)
Time Hosted: 2 to 3 years
Global rating
Cost
Customer Relation
Freeservers.com was great when I started with them. Phone support was there without long waits and things worked well. Something changed. Even though my plan qualifies for phone support I CANNOT find a phone number on the site. No one answers my emails and some of the help pages will not load in my browser - so I have no help. As soon as I can find another hosting site I'm moving my 3 websites.

What happened to this company?
chip (chiphouse@r...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
Poor customer service, will not use again. my pop3 is down from 3 weeks and absolutely no help.
The worst service I have ever come across.
Freeservers.com is total waste of time, keep away from this.
Joe (no@m...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Very poor. My e-mail has been down now for two weeks. Even their web mail interfaces don't work.

Customer service is pretty much non-existent.

When you call their main number 801-437-6000 you drop into a loop that apologizes that "we're having system issues."

Yeah, I guess. They are apparently ALWAYS having system issues.
Dana (chromatic_chic@y...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Beautiful! I just bought their hosting for a domain name I bought, and I can't even get in to edit the damn thing.
No one has answered my email about the problem yet, and I'm pretty pissed off right now.

When you go to log into your account, all it says is

WELCOME TO YOUR FUTURE WEB SITE CREATOR
You have not yet published your website.

Big freakin surprise, I can't even edit it, let alone publish it.
Thats ALL that's on the screen once you log in, no clickable links, no nothing.
Go back, and there's just the log in screen again. No links to edit anything, no help at all, their site map looks like a half-assed /html/blahblahblah/ itemized crap screen with no FAQ's.
I bought it a week ago, and I'm wishing I would have just gone with some other server who actually practices what they preach.

Don't waste your money!
John Summer (qvista@v...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have two sites hosted at Freeservers. One uses their Value Plan, the other Value Plus. I also have a webpage on their banner supported server. Well, I won't give them as bad of a review as others, but I can't give a great review, either. A lot of downtime (two 5-10 minute periods in the past month). So/so html editors. However, I had more problems over at Yahoo, and their customer support, in my experience, is far wirse than Freeservers. Both have decent tutorials for those unfamiliar with html. I did not encounter the billing problems with Freeservers than other reviewers had, likely because they appear to no longer bill monthly and charge annually. They have taken from my account the amount they advertise. But, technically, my big beef is their servers are seemingly unreliable, which is a sin for the company which also runs Netzero (although dialup is history, thank heaven). Poor server response makes a website look shoddy to it's visitors and that, to me, is the biggest downside [read more...]
Grigorius (Grigorius@w...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
My father had free hosting with freeservers, in 2001 he decided to pay for the most basic pack that includes 50 mb and no ads. About the service itself there are no complaints, everything that he needed worked well, but his site is plain HTML. However the financial part is what I'm trying to warn you about.
In 2006 I grew up to discover and clean all the mess: since the beginning (2001) they took of $5/month instead of $3. Now at 2006 they started to take $6/month. Just like that, without any notice and explanation.
This time he mailed them asking for explanation, however all they wrote back was "we do not disclose financial information by mail". Later I looked for other reviews of freeservers and it occurs that it's their auto-responce to any financial question or request :-\
Since he pays by VISA, he can't do anything against this fraud, and now we'll have to cancel his VISA card so these freeserers scammers won't be able to charge him again >:-(]
Now in addition to cancelling [read more...]
James Pereira (dasium@h...)
Time Hosted: 1 to 2 years
Global rating
Features
Customer Relation
Control Panel
I registered for the "Value Plus" plan. I've had nothing but problems with Freeservers. Email exchanges are the worst. It takes a few days to a week for them to respond and I've had occasions where I'd get nonsense information from them when I asked questions like why a link that should work in my control panel goes to a 404 page. In fact, in a recent email conversation in which I received two responses, both responses told me to get the link to work, I have to click on it! I asked them to forward my email to someone who can actually help me and it's been days and I haven't received a response back yet.

In addition, it's often hard to access via FTP and the features that actually work aren't advanced enough for good and efficient web site creation, and their control panel is confusing, with links that go nowhere and an oddly structured configuration. You don't get what you should for what you pay for, either.

In my opinion, these people aren't fit to run a hosting service. I [read more...]
abdulxalq (had_happy2001@y...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
i have this page ye may sait
Aldo Medina (aumedinamail-freeservers@y...)
Time Hosted: under 1 month.
Global rating
Customer Relation
We purchased the cheap hosting plan. Our site was up for three days and they disable it. We tried several times to contact support phone desk without success until fifth try, when they told us about a credit card problem.

After two calls to their billing department without answer, three emails to info@freeservers.com and two to abuse@freeservers.com without any answer, we migrated to computinghost.com, which works very well so far.
These Free Servers customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.