Fast Next review
This review cover a general impression of fastnext.com product features like reliability, support, data center, price & more. Brand #3721, listed since .
Most Recent Customer Reviews
Customer service is great. There's a lot of things that need to be done on the server side (initial setup, mail setup, etc) but their agents have been quick to respond & make the necessary corrections.
I've been using FastNext service for about year now. I signed up for their reseller plan to add hosting services to my web design services. For someone who was just getting started, their price are very competitive. But what I love about FastNext besides affordability, reliability and uptime are their tech support. They are very helpful, super friendly and fast in responding. I highly recommend this company!
The technical service is great and really attentive. Fast Next really wins at price-quality service. It's cheap and reliable (but not 100%), although a few problems I had were always solved really promptly.
We always seek the best talent in order to provide a high level of service quality. We also research new platform configurations that will help us to make our service more failproof. We have already upgraded all our servers to AMD Opterons that use 64-bit Linux operating system in order to provide our customers with the fastest platforms available. Customers data is stored on the RAID-10 array that survives up to 2 HDDs failures without service interruption. We invest in development of the new software like MultiManager, Double backup, etc.
The FastNext are a team of creative and inventive professionals who do their best to develop new hosting solutions as well as provide fabulous quality service. Our mission is to make web hosting affordable while providing our customers with outstanding support as well as a fast and reliable network, thus giving them a taste of fast hosting!
Due to the lasting cooperation with the leading software developers we can provide you with the most advanced software solutions as well as the newest versions of the software available. We are an authorized distributor and/or partner of the following companies.
SWsoft Inc. are developers of Virtuozzo visualization technology, Plesk control panel and other software.
The Developer of the cPanel and WHM control panels.
Netenberg designed Fanastico for cPanel.
CientExec is the leading billing solution ever appeared in the industry. Our packages allow you obtain it without any charges.
Double Backup Technology
Each server has 500GB or greater backup storage array or disk. Your data are backed up to that disk daily. It allows for the fastest data restoration possibleshould an OS or server failure occur.
In addition, we deploy backup servers attached to 3.6TB or greater disk arrays over a private Gigabit Ethernet network. Each server has a private connection to this network so as not to impact live customer network traffic. These servers are used for weekly backups of customer data. And yet, these backups are rarely needed because each shared hosting server has 4 or more hard drives in RAID1+0 configuration and can survive 2 simultaneous hard drive failures.
We will restore, however, your account per your request, and encourage you to generate backups on your own. The backup system is fully automated and there is no way to guarantee that a particular file or data will be backed up at the definite time. We do not account for incomplete backups and render no compensation for non-current data contained in the backups.
We provide hosting services for different types of customers. Our shared hosting packages are always competitive, reseller packages are profitable and VPS packages are powerful. We are aware that managing customer accounts on modern servers is not enough, and that is why we choose software to meet all hosting needs perfectly as well as develop our own.
Take advantage of this unique way to run your own server affordably! Our Virtual Private Servers (VPS) are a perfect solution for small to medium-sized businesses, programmers, webmasters and web hosting resellers. You can select the Plesk or cPanel/WHM control panel to run your own VPS. Combined with our top-notch connectivity and 24/7 support, this technology is a powerful answer to modern hosting needs. We do not overload our RAID protected servers and constantly keep an eye on our hardware.
All our plans are specially created for multi-domain hosting. We have developed the MultiManager control panel that allows you to create, delete and manage full-featured accounts and control all your sites from one place! With MultiManager, each domain has its own directory structure, mail accounts, ftp accounts, and separate domain control panel (cPanel).
Say good bye to "site is gone"! Our clustered hosting solution ensures failproof environment to special sites with high demands. Load balance technology shares jobs between servers within a cluster. Each server in the cluster has cPanel installed. In addition, Fantastico will make your hosting management "an easy game". Web services as well as database and e-mail services running on each server provide extremely high speed connection. Profits from maintaining sites at clustered hosting are most likely to increase. Your web site is always online even if slashdotted - an event one might only dream about.
Every cluster in our network includes 2 servers. Each server has all necessary software installed, i.e. cPanel and WHM, mail services, ftp servers, database structure etc. Servers are mirrored through a private Ethernet connection to quickly transfer data. If it happens that one server within a cluster fails, another one takes all functions and duplicates entire clustered system. Server load is balanced with a special technology, so actual resources usage might be even beyond a single server limits. Our clustered hosting advantages high speed, reliability and safety.
Reselling Linux Hosting
With each reseller account you get 2 web-based control interfaces. With Web Host Manager (WHM) you can easily create and manage your customer accounts, add/remove accounts on a server, park or redirect domains, control bandwidth, disk space, etc. Using cPanel Control Panel as an end-user solution will definitely give you the advantage above competitors in so far as it is the most popular hosting control panel in the industry. We have developed plans for 2-Stage ResellingTM. See the table below for details.
All our reseller plans are Private Label, i.e. all servers are completely anonymous, thus, your clients will never learn about our existence. Be sure that every single day your customers will receive extremely professional hosting service and will not even guess that you are a reseller. Private name-servers: ns1.yournameserver.com & ns2.yournameserver.com will give you the look of an Independent Web-Hosting Company; leaving us completely in the background.
EasyStart - new reseller plan. EasyStart Plan is the choice for those, who would like to start own hosting, but don't know not for sure what to start with. Our EasyStart plan includes standard reseller hosting features and provides WHM control panel access. We didn't set limits for domains you can host with EasyStart reseller plan that you could create as many accounts as you need at any time. Host unlimited domains with easy to start and easy to use reseller plan. Make your EasyStart.
Our dedicated servers feature high speed and performance. Every professional server comes with these features, free of charge:
* Around-the-clock support.
* Ping, service, system and process monitoring (on request).
* Remote reboot port.
* Network Access at 100Mbps.
You also can order many optional services, including: hardware upgrades, network backup storage, hardware firewall, on-demand load balancing, port filtering, clustering, SQL offloading, back end switches for database or backup connectivity, KVM-IP (remote console), redundant power supplies, and much more.
Our datacenter is located in Clifton, New Jersey, just 14 miles from New York City. It is outfitted with high-end equipment allowing us to provide the service we guarantee that we can provide. We can boast of enormous growth potential allowing us up to 55,000 sq ft of pure datacenter floor space. Everything has been carefully planned and developed in conformity with all requirements regarding cooling, generators, UPS's, secondary generators, fire suppression, and much, much more. Our datacenter is monitored 24 hours a day, 7 days a week, 365 a year by an overlapping array of CCTV cameras, and datacenter entry is secured by both biometric and card key access.
We own all our servers and they are tailored specially to our needs. We fully benefit from the 64-bit technology using AMD Dual Opteron servers 248 or 250 CPUs powered by 64 bit CentOS Enterprise Linux. The servers have at least 2GB RAM and multiple hard drives in RAID 10 configuration. Our servers run industry standard software. We run Apache, MySQL, PHP, Perl etc.
Our network runs on dark fiber rings connecting the two redundant pops. Each fiber leg is capable of handling the entire network's traffic in the event of failure. Each leg can be upgraded to provide a transport capacity of up to 320Gbps totaling 640Gbps of available transport capacity. Our network is consistently monitored 24 hours a day,7 days a week, 365 a year by the most advanced systems and software.
Each FESX connects via 10GbE to one of a paired Force10 E600's which act as layer 3 aggregation routers. In addition to the direct connections to the E600's, each FESX connects to its hot-spare through a dedicated 10GbE connection ensuring that in the event of a physical network cable/fiber cut the device does not need to degrade its master status and can continue passing traffic through its hot spare thus limiting the amount of actions taking place in the event of a minor failure.
Our network is designed to be fully redundant and self healing from top to bottom. The only single possible point of failure is the connection to the physical server which limits any risk to a single rack or server. Each Foundry EI-4802CF access switch dual uplinks to a Foundry FESX-424 allowing for local layer 3 switching, policy assignment and egress DoS protection. The FESX provides redundant service by utilizing VSRP/VRRP ensuring that both layer 2 and layer 3 traffic has an alternate path in the event of a failure.
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Easyspace Offers 10 Percent Off Everything
UK web services giant Easyspace (www.easyspace.com) launched a holiday sale this week, offering users 10 percent off all its products, including web hosting, virtual private servers and dedicated servers, as well as domain names, email hosting and various other services offered online by Easyspace. Existing customers who are due to renew, can also claim the discount, and also customers wishing to purchase "add on" services such as additional RAM and backup services.
This offer is available until January 16, 2009 and can be accessed by entering the code 'xmas10' when prompted.
FastNext Sells Cluster Hosting for the Price of Shared
FastNext (www.fastnext.com) has introduced a Christmas offer, giving new clients the flexibility of [search all fastnext.com news]
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Their servers are overloaded with sites (up to 1300 sites hosted on a single server). As I am writing this, there is a second downtime during last 20 hours (yesterday it was about 15 minutes, today it's already over 45 minutes).
In most cases the level of support is below acceptable level; looks like they don't know what is going on with the servers and how to solve that. Their hard disks are failing at amazing rate; and server reboots are happening here and there all the time.
Surely, this host should be avoided by all means, as well as other cheap hosts. Always do reverse ip lookup to see how many sites are hosted on the server.
The best I like with them is the customer services and friendliness. If there was an award for this, then they should win it 100%.
These guys are doing great job, each day 7/24 in live chat. phone support and ticket system.
Thank you very much for all your work with my web site!!!
They have fantastic cluster hosting... gooood server.
Also I need to say that they are trying to help you quickly. And if you problem cannot be fixed right away they will notify you that they are working on the problem, because most of companies replying only when the problem is fixed or even if the problem not fixed.
But I need to say that it's up to you, you need to choose your hosting company by yourself, But I advice you at least try them, as they have 30-days Money guarantee back. And don't making any delays with refunds such as many companies make. Such as Midphase if you want to get refund [read more...]
Don't worry about the uptime we ran pretty intensive online activities and emailing and it has not been a problem ( as I said mabe a few couple hours a year)
The only bad thing I can say, is that I don't like your finedesk:( It will be great if you will change it!
Thank you for your support and quality services:)
I am on the Win-starter Reseller package, and until four days ago I was quite impressed with Fastnext, and their support system Finedesk. However, I have 3 domains currently being hosted and they have ALL been down for FOUR days! Now I am no expert, and fairly new to this business, but something tells me thats a teensy-weensy bit too much!!!!
Apparantly the problem was a bug in the OS, which has now been re-loaded (it took 3 days for that to be done - is that normal? I genuinely don't know) but the initial response from the technical supervisor talked of raising a ticket with Microsoft?? I would really appreciate it if anyone could tell me if this sounds legitimate or they just don't have a clue what they're doing...
They were very apologetic in their initial replies to be fair, and said this is the first time they have had such a major issue, but I submitted a further ticket earlier this evening to see when they will have finished copying the files and email over, [read more...]
I have been with 5 different hosting sites before FastNext, including one reseller account. As a person who has had about 7 to 8 years of experience in dealing with web hosts, I do have rather high expectations of service. After bad support experiences from the FastNext support, I have since moved to a dedicated server (bought from http://www.redunix.nl/).
The gist of the matter are as follows -
1. They have bad customer-relations.
2. They have incompetent technical staff
3. They have a I-Don't-Know-What's-The-Problem-That-You're-Facing-So-I-Can't-Fix-It attitude.
Well actually there's a lot more to it than just that. So far in my experience, they're the epitome of bad support.
Read these links -
for more information.
And apparently I'm not alone.
There's even a disgruntled customer who created the website [read more...]
Poor customer support. Issues took months to resolve, but remedies provided was not feasible (ie, asking the visitors to add their server IPs to the host file, to allow access to the server).
The staffs were incompetent, providing information which were vague and irrelevant. On the other hand, the customer is apparently more technical than the staff can get. Basically, the staff has little or no knowledge of their field (ie; Networking).
To conclude, although the prices are attractive, but this is one host you should avoid. You will face many problems which you can't resolve and they suspend you without giving a definite reason, telling you "it may be because of hacking..." and there they go disabling your account - there you lose all your money.
They have a US telephone number that re-routs somewhere else.
They claim the company is a US company but the Credit Card phone reference
corresponds to an Ukraine Based Service.
Stay Away from them
I opened up many support tickets and the support was bottom line idiots. One told me that I didn't have an email account setup. Geez, I have been doing this for many years longer than him and when do you have intermittent email problems without an email account?
I am warning everyone to avoid them like the plague.
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