Fasthosts review7 user reviews, 0 support responses, 0 testimonials, 24 products, 4 promotions, 5 social accounts, 353293 domains, 334263 hosted, Alexa #20911, listed 2005 (#742)
Most Recent Customer Reviews
- Terrible support for .net applications due to shared hosting restrictions
- Service was NOT what was advertised
At the time they gave us a free 'UKREG' account for domains.
They have recently updated their control panel, and the new one is absolutely useless.
All my domains contact details have lost the telephone numbers, and even where on the old system we had 1 contact for our company, set to admin contact on all domain, with the new system we have 1 contact per domain.
Furthermore because the phone numbers are missing, and fasthosts see this as an error with the contact, we now cannot even change a domains nameservers withot having to manually update the contact, then go back to the domain list, and find it again.
There as no choice in this upgrade, although not all customers have ben moved.
2 Customers of ours also have ukreg accounts, 1 is on the new system, and 1 is on the old one still.
Then we discovered that they cannot do inter-account transfers between the new and old [read more...]
No customer care. happy to take your money - but will not be helpful.
Will auto renew your services without any advance notice and automatically take the money. But they have NO CANCELLATION policy. so if they've taken £1500 for renewals... You've lost that money. I'm not even sure that's legal... But they WILL NOT return your money.
AVOID AVOID AVOID
About FasthostsSince 1999, Fasthosts has been designing new ways to give customers everything they need to manage and control their online space. Innovation drives everything we do, ensuring we offer the latest internet technology across our range of services including domain names, shared web hosting, business-class email, dedicated servers, cloud servers, secure online storage and online backup. We also maintain a highly successful reseller channel.
Our own UK-based data centres
You can be 100% confident that Fasthosts technology delivers the reliability, security and performance you need to bring your projects to life. Since our inception in 1999, we’ve continuously invested in our multimillion pound data centre infrastructure. Whatever the size of your business or organisation, we take every possible step to ensure your website, email and other online services can always be relied upon.
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Fasthosts’ new hosting range is now more flexible than ever, utilising a hybrid operating system design so multiple sites can be hosted flexibly in either Windows or Linux and all within one package. Should a change be required such a rebuild or new code being used, the operating system can be changed to accommodate this. Automatic DNS re-routing minimises the possibility of downtime while the transition takes place.
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DO NOT be fooled into thinking that the intro offer is a trial offer- it is not- they make it look that way but they will suck your blood for 12 months.
I don't know of any other UK host that has such scary T&Cs.
I tried to cancel after 13 hours- the service is awfull and thier control panel is not a patch on Cpanel. Their SQL databases wouldn't let me add a user on a new data base. Whenever you try to log into one part of the control panel you find yourself having to relog in minutes later when you click on another link.
They have been told off by the ASA in the past and are still using the same tricks.
They are the only hosting firm I would warn you away from
taking a lot of extra money out of my bank account for no reason!!
They threatened and blackmailed me, threatening to cancel my Hosting if I reported the theft and made a big deal out of it. :(((
So far, FASTHOSTS have taken an extra £1600 out of my bank account for no reason!!
well... I'm speechless. If you want a website that looks like it was constructed by a three year old who was a bit too trigger happy with the old clip art then this is for you.
If you want something that looks slightly professional this is not for you.
Unfortunately I have found this out too late and am lumbered with this piece of junk for 12 months.
Let the lack of any before you buy preview be a warning to you because if you could see if you wouldn't spend 3p on it.
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