Europe Registry review

This review cover a general impression of europeregistry.com product features like reliability, support, data center, price & more. Brand #5921, listed since .

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
The website to administrate the service looks like it is 20 years old. I absolutely dislike the way the entire system works. The web hosting service was in status "pending" with no notice why. When support was called they made the required manual activity from their side and pendning status was now "completed". Arghhhhh. Was in contact with a stressful arrogant support female. Who shouted "what do you want to do". "Do you want to assign emails?"

Yes that is one of the things I will probably want to do once I find where to bind the domain name to the hosting service if I can figure out where it is done.

Finally was told it was a tiny icon on the hosting service entry that lead to the administration console. Once there it looked like a 30 year old design. Can not remember where I saw this design many many years ago.
-anonymous- (alon@t...)
Time Hosted: 3 to 6 months
Global rating
Terrible company, avoid at all cost!!! Awful customer service, it's in New Zealand so the do not work during Europe working time. Ignoring emails, never call back. Tried to get access to my OWN account, its been a couple of weeks already and still no answer. Definitely moving to a different provider.
-anonymous- (whtop-com@3...)
Time Hosted: over 3 years
Global rating
www.europeregistry.com paid Google for advert that says:
.es - Spain Domain Names
www.europeregistry.es Spain domains now Available European domain names from €9 year

If you do not look carefully at the bottom of the page it links to, within a small table, you will not realise they charge 69$ for an .es domain.

I fell for it!
This has since changed, but it still shows they will scam customers, if possible
MORE REVIEWS

Overview

About Europe Registry

Europe Registry is a fully owned subsidiary of Instra Corporation, an Internet services company providing global domain name and ENUM registrations, business class email, web hosting, and company formation services.

Instra Domain Directors B.V. is Instra Corporation’s designated billing partner for all EUR/USD currency transactions.

Instra encompasses the European domain name registrar Europe Registry and the corporate domain management specialists, Domain Directors.

Collectively, the Instra group of companies is accredited with ICANN and in the European Union, Germany, United Kingdom, Ireland, Spain, Portugal, Belgium, Austria, Czech Republic, Denmark, Ireland, Luxembourg, Finland, France, Italy, Switzerland, Liechtenstein, Romania, Montenegro, Isle of Man, as well as having established accreditation presence across America and the Asia Pacific regions.
Mission

Local domain names and ENUM contacts present an extraordinary opportunity for business expansion in the developing European markets, and to further extend brand reach locally.

It is our mission to help customers gain a strong market presence in the region, enabling rapid, scalable deployment of products and prompt return on investment.
Instra Group of Companies

The Instra Group of companies is represented across three continents, and has established legal presences in over 25 countries around the world.

Being an online business, we prefer to respond to all customer enquiries via telephone or email. We do however understand that in some circumstances, you may be required to send us communication in the post.

Web Starter* €49/yr

152MB Web Storage
3GB Email Storage
30 Email Boxes
No Leave-Mail-on-Server
16GB Web Transfers
Webmail
EasyMail Setup
EasySite Wizard
FTP Manager
SSL Not Supported

Soho Basic*

600MB Web Storage
5GB Email Storage
50 Email Boxes
No Leave-Mail-on-Server
32GB Web Transfers
WebMail
EasyMail Setup
EasySite Wizard
FTP Manager
Website Promotion Wizard
SSL Not Supported

€99/yr

Soho Plus

3GB Web Storage
10GB Email Storage
100 Email Boxes
No Leave-Mail-on-Server
96GB Web Transfers
WebMail
FormMail
EasyMail Setup
EasySite Wizard
FTP Manager
Website Promotion Wizard
Web Stats
CGI-BIN
Perl
PHP
SSL Not Supported

€199/yr

Bronze ASP

6GB Web Storage
30GB Email Storage
30 Email Boxes
IMAP Supported
576GB Web Transfers
WebMail
FormMail
EasyMail Setup
EasySite Wizard
FTP Manager
Website Promotion Wizard
Web Stats
CGI-BIN
Perl
PHP
ASP/ASP.Net
MySQL
SSL Supported

€249/yr

Silver

12GB Web Storage
45GB Email Storage
45 Email Boxes
IMAP Supported
960GB Web Transfers
WebMail
FormMail
EasyMail Setup
EasySite Wizard
FTP Manager
Website Promotion Wizard
Web Stats
CGI-BIN
Perl
PHP
ASP/ASP.Net
MySQL
SSL Supported

€349/yr

Gold

24GB Web Storage
60GB Email Storage
60 Email Boxes
IMAP Supported
1920GB Web Transfers
Webmail
FormMail
EasyMail Setup
EasySite Wizard
FTP Manager
Website Promotion Wizard
Web Stats
CGI-BIN
Perl
PHP
ASP/ASP.Net
MySQL
SSL Supported

€499/yr

Related links


europeregistry.com Screenshot
Website research for Europe Registry on October 21, 2007 by WebHostingTop

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ReviewsCustomer Ratings

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mayguen (mayguen@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
EUROPEREGISTER.COM - Worst service, never again!!
My domainregistration on 17. April 2011 has failed, cause the provider "europeregister.com" has forgotten to send me the verification link of my order. And now the domain is registrated on 19. April 2011 by another one. Bad service, never again!!
Jyka (haseldow@h...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I'm currently in the process of transferring my .it domain to another registrar. Even though I have to pay a transfer fee on top of the renewal fee to the new registrar, I'm still happy to get rid of EuropeRegistry/Instra.

At the time of registration, the registration fee was 19.50 EUR/year and I took it for two years. Now that it's time to renew the domain, the cost has jumped to 49.00 EUR/year.

The initial registration took for ages and was a very cumbersome process. For instance they requested me to sign and fax a document that was written in Italian. Upon request I got an English translation of the document, but still had to sign the Italian version. I did read the English version throughout and I hope it matched with the Italian version.

Luckily the credit card I used during initial registration has expired so I only risk to lose the domain.
Aaron (aaron@o...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Attempted to buy 2 new .co domains, lost both domains to someone else using another registrar, was credited with 2 coupons for 2 more .co domains, attempted to buy the 2 new .co domains, again lost out to someone from another registrar registering the names faster than europeregistry.
I have attempted to buy 5 .co domains now with this host and every time someone else registers the domain before they do - they are extremely slow, their phone support doesn't work - its on an infinate loop!
Trying to get a refund out of them now but I can't see it happening.
OÜ CREDIGEST (777@v...)
Time Hosted: under 1 month.
Global rating
Features
Customer Relation
Control Panel
Avoid them, i made also mistake to order 8 domains, three .eu domains and 5 .ru domains and no one was registered but they still took from my credit card almost 440.- euros for nothing. I did not get respond to my questions and i think i will make petition to police.
Andreas (webhosting@a...)
Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
I agree with Athanassios, and would like to add my own review:

First, they are liars. They are NOT a low-cost provider. Their price for a .eu domain at €18/year is 50% higher that most other registrars (€12).

Second, they are scammers, even though they appear to do so legally. In other words, they attract you with bloated advertising claims, and screw you over in the fine print, an abominable, unethical practice.

I made the mistake of committing my credit card to them to purchase 3 domains three years ago. Of course, I did not have a chance in Hell of getting these 3 domains since I was not about to participate in the extortionist "sunrise" period, but I did not know this at that time. As a result, none of my 3 domains were registered.

Now, instead of issuing me a refund, they kept my money with the excuse of a fine print clause I supposedly "agreed" to that says they will only issue me "credit" for the future purchase of 3 different domains, and will not refund my [read more...]
Nick (cosmicsports@g...)
Time Hosted: under 1 month.
Global rating
Domain registration took 4 days instead of the usual 1 day and the indication "pending" was shown next to it.
It was Friday 1st of May, so let's excuse them because of the bank holiday and the weekend (but is that normal ?).
Now my dns servers are not resolving and they are not propagating !
After countless deliberations I think I have to file a chargeback request.
This never happened to me before.
They do not respnd to emails.
Athanassios Davalas (admin@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Avoid them unless you have time or money to loose !!!
i made the mistake to register a .ru domain from them and after 2 months im still waiting to use properly my domain name.
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