Europe Registry review

10 user reviews, 0 support responses, 0 testimonials, 7 products, 0 promotions, 1 social account, Alexa #130906, listed 2007 (#5921)

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
The website to administrate the service looks like it is 20 years old. I absolutely dislike the way the entire system works. The web hosting service was in status "pending" with no notice why. When support was called they made the required manual activity from their side and pendning status was now "completed". Arghhhhh. Was in contact with a stressful arrogant support female. Who shouted "what do you want to do". "Do you want to assign emails?"

Yes that is one of the things I will probably want to do once I find where to bind the domain name to the hosting service if I can figure out where it is done.

Finally was told it was a tiny icon on the hosting service entry that lead to the administration console. Once there it looked like a 30 year old design. Can not remember where I saw this design many many years ago.
-anonymous- (alon@t...)
Time Hosted: 3 to 6 months
Global rating
Terrible company, avoid at all cost!!! Awful customer service, it's in New Zealand so the do not work during Europe working time. Ignoring emails, never call back. Tried to get access to my OWN account, its been a couple of weeks already and still no answer. Definitely moving to a different provider.
-anonymous- (whtop-com@3...)
Time Hosted: over 3 years
Global rating
www.europeregistry.com paid Google for advert that says:
.es - Spain Domain Names
www.europeregistry.es Spain domains now Available European domain names from €9 year

If you do not look carefully at the bottom of the page it links to, within a small table, you will not realise they charge 69$ for an .es domain.

I fell for it!
This has since changed, but it still shows they will scam customers, if possible
MORE REVIEWS
Listed and verified since 2007

Overview

About Europe Registry

Europe Registry is a fully owned subsidiary of Instra Corporation, an Internet services company providing global domain name and ENUM registrations, business class email, web hosting, and company formation services.

Instra Domain Directors B.V. is Instra Corporation’s designated billing partner for all EUR/USD currency transactions.

Instra encompasses the European domain name registrar Europe Registry and the corporate domain management specialists, Domain Directors.

Collectively, the Instra group of companies is accredited with ICANN and in the European Union, Germany, United Kingdom, Ireland, Spain, Portugal, Belgium, Austria, Czech Republic, Denmark, Ireland, Luxembourg, Finland, France, Italy, Switzerland, Liechtenstein, Romania, Montenegro, Isle of Man, as well as having established accreditation presence across America and the Asia Pacific regions.
Mission

Local domain names and ENUM contacts present an extraordinary opportunity for business expansion in the developing European markets, and to further extend brand reach locally.

It is our mission to help customers gain a strong market presence in the region, enabling rapid, scalable deployment of products and prompt return on investment.
Instra Group of Companies

The Instra Group of companies is represented across three continents, and has established legal presences in over 25 countries around the world.

Being an online business, we prefer to respond to all customer enquiries via telephone or email. We do however understand that in some circumstances, you may be required to send us communication in the post.

Source: https://www.europeregistry.com/about-us

Special pages


europeregistry.com Screenshot
Website research for Europe Registry on December 20, 2016 by WebHostingTop

Promotions

No website coupons announced! Looking to get a great webhosting deal using vouchers ? Checkout our current web hosting coupons list!
If you manage this brand, you must be logged in to update your promotions!

Add your promo code

Promotion:
Provide the start date
and end date if the promotions expires!
Your email
(will not be displayed)
How much is 2+2 ? Respond with 4
 

PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Economy featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

30 Email Accounts
MySQL Databases 5

The Economy hosting package is geared for first-time business websites and email. With 1500 MB of storage space and up to 10 email accounts, the Economy package is perfect for businesses with a small website and [...]
Plan URL : https://www.europeregistry.com/hosting/economy
49.00/yr. 1500 MB5 GB 0 / unlimited
Premium featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

30 Email Accounts
MySQL Databases 5

The Premium hosting package is designed for businesses that need a better range of flexibilities provided by the Economy package. A large web storage space of 3000 MB is provided, and up to 20 email boxes are [...]
Plan URL : https://www.europeregistry.com/hosting/premium
99.00/yr. 3 GB10 GB 0 / unlimited
Business featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Unlimited Email Accounts
MySQL Databases 10

Our Business hosting package is for enterprise-level organisations that operate mission-critical websites, with 5000 MB of storage space and up to 50 email boxes. The Business package supports scripting [...]
Plan URL : https://www.europeregistry.com/hosting/business
199.00/yr. 5 GB20 GB 0 / unlimited
First Class featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Unlimited Email Accounts
MySQL Databases unlimited

The First Class hosting package is our premier hosting solution for enterprizes that want the most powerful, reliable and flexible hosting on the market. With 7500 MB of web storage, Gold hosting [...]
Plan URL : https://www.europeregistry.com/hosting/first-class
249.00/yr. 7500 MB35 GB 0 / unlimited
Domains Keep mouse
over features!
Price Updated
.com featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Free Parking

If you are not ready to develop or put your domain online we will park it on our servers absolutely free.
Free DNS Hosting

Free DNS hosting puts you in total control of your domains by allowing you to edit your DNS settings in [...]
Plan URL : https://www.europeregistry.com/domains
9.00/yr.
SSL Certificates Keep mouse
over features!
Price Updated
Standard SSL featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

One-Year Pre-Payment
256 bit Encryption
Trusted Site Seal
Documentation
Domain ID Verification Method
$ 10,000 USD Warranty

Compatible with 99.9% of Web Browsers.

256-Bit encryption
SSL Certificates feature strong encryption to ensure your [...]
Plan URL : https://www.europeregistry.com/hosting/ssl-certificates
76.00/yr.
Wildcard SSL featuresPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : CPanel
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

One-Year Pre-Payment
256 bit Encryption
Trusted Site Seal
Documentation
Organisation ID Verification Method
$ 1,000 per cert up to $ 10,000 USD Warranty

Compatible with 99.9% of Web Browsers.

256-Bit encryption
SSL Certificates feature strong [...]
Plan URL : https://www.europeregistry.com/hosting/ssl-certificates
114.00/yr.

Contact information is managed by europeregistry.com representatives info@e... , support@e... [login] Claim this businessCreate a free account to manage europeregistry.com listing!

Web stats

Targeting: Australia

Customer Testimonials

There are no customer testimonials listed yet. You can be the first one to add your testimonial here.

Add your own testimonial

This form is used exclusively for positive feedback, for a regular review click here

Your Name
Email(will be obfuscated)
One Hosted domain name with this company
Testimonial
(HTML tags are NOT allowed!)
Minim 100 characters!
How much is 2+2 ? Respond with 4
 

Social Networks

No official account on Linkedin yet!
No official account on Google+ yet!

ReviewsCustomer Ratings

The quick stats of Europe Registry profile shows a note average of 1 out of 10, counting 10 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

Add your own review [Toggle to basic/advance form]

Required info

Select Hosting Plan
Overall Rating
Time Hosted
Features
Price / Cost
Customer Relation
Control Panel
Your Social URL, Name or Usernameeg. https://twitter.com/YOURID or https://facebook.com/YOURID or https://plus.google.com/+YOURID
Your Email Or login and come back to this page
Customer identification(Not public visible. eg Customer=1120 or Account=2121 or Order ID=511AAS3)
Your hosted domaineg. mysite.net. If you have multiple domains, mention at least one!
Summary of your posteg. europeregistry.com is best!
Your review HTML tags are NOT allowed! MINIM 100 characters!
Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
How much is 2+2 ? Respond with 4
 
mayguen (mayguen@g...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
EUROPEREGISTER.COM - Worst service, never again!!
My domainregistration on 17. April 2011 has failed, cause the provider "europeregister.com" has forgotten to send me the verification link of my order. And now the domain is registrated on 19. April 2011 by another one. Bad service, never again!!
Jyka (haseldow@h...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
I'm currently in the process of transferring my .it domain to another registrar. Even though I have to pay a transfer fee on top of the renewal fee to the new registrar, I'm still happy to get rid of EuropeRegistry/Instra.

At the time of registration, the registration fee was 19.50 EUR/year and I took it for two years. Now that it's time to renew the domain, the cost has jumped to 49.00 EUR/year.

The initial registration took for ages and was a very cumbersome process. For instance they requested me to sign and fax a document that was written in Italian. Upon request I got an English translation of the document, but still had to sign the Italian version. I did read the English version throughout and I hope it matched with the Italian version.

Luckily the credit card I used during initial registration has expired so I only risk to lose the domain.
Aaron (aaron@o...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
Attempted to buy 2 new .co domains, lost both domains to someone else using another registrar, was credited with 2 coupons for 2 more .co domains, attempted to buy the 2 new .co domains, again lost out to someone from another registrar registering the names faster than europeregistry.
I have attempted to buy 5 .co domains now with this host and every time someone else registers the domain before they do - they are extremely slow, their phone support doesn't work - its on an infinate loop!
Trying to get a refund out of them now but I can't see it happening.
OÜ CREDIGEST (777@v...)
Time Hosted: under 1 month.
Global rating
Features
Customer Relation
Control Panel
Avoid them, i made also mistake to order 8 domains, three .eu domains and 5 .ru domains and no one was registered but they still took from my credit card almost 440.- euros for nothing. I did not get respond to my questions and i think i will make petition to police.
Andreas (webhosting@a...)
Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Control Panel
I agree with Athanassios, and would like to add my own review:

First, they are liars. They are NOT a low-cost provider. Their price for a .eu domain at €18/year is 50% higher that most other registrars (€12).

Second, they are scammers, even though they appear to do so legally. In other words, they attract you with bloated advertising claims, and screw you over in the fine print, an abominable, unethical practice.

I made the mistake of committing my credit card to them to purchase 3 domains three years ago. Of course, I did not have a chance in Hell of getting these 3 domains since I was not about to participate in the extortionist "sunrise" period, but I did not know this at that time. As a result, none of my 3 domains were registered.

Now, instead of issuing me a refund, they kept my money with the excuse of a fine print clause I supposedly "agreed" to that says they will only issue me "credit" for the future purchase of 3 different domains, and will not refund my [read more...]
Nick (cosmicsports@g...)
Time Hosted: under 1 month.
Global rating
Domain registration took 4 days instead of the usual 1 day and the indication "pending" was shown next to it.
It was Friday 1st of May, so let's excuse them because of the bank holiday and the weekend (but is that normal ?).
Now my dns servers are not resolving and they are not propagating !
After countless deliberations I think I have to file a chargeback request.
This never happened to me before.
They do not respnd to emails.
Athanassios Davalas (admin@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Avoid them unless you have time or money to loose !!!
i made the mistake to register a .ru domain from them and after 2 months im still waiting to use properly my domain name.
These Europe Registry customer review(s) and ranks are the subjective opinion of our visitors and not of whtop.com staff.
Trademarks, logos & names are properties of their respective owners and protected by law.