ESecure Data review

This review cover a general impression of esecuredata.com product features like reliability, support, data center, price & more. Brand #3514, listed since .

Most Recent Customer Reviews

laidback01 (jax@n...)
Time Hosted: over 3 years
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Features
Cost
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Very good company to work with
I've been with eSecureData since Nov 2011. I've also used RackSpace, HostGator, thePlanet, and a couple others in that time. I've since folded up all my other hosting into eSecure.

The machines they rent for the prices they rent them at... wow. Flip side of that is - you, yes YOU need to know what you are doing. that 99.999% uptime guarantee that you don't see all over eSecure pages? that's because they don't control the server you rent. They can keep the power on and the network up, and the server physically running. But the keeping the software running, the machine from being compromises, the continual updating of software to keep up with the various exploits - that's ALL YOU.

Right there is why so many people have trouble. eSecure doesn't charge you $800/month for a quad core xeon with 32G ram like some fanatical company, no, they charge less than $200. So.. the compromise here - you, or someone at your company MUST know how to keep that machine running. [read more...]
Hakim (nabilaat@y...)
Time Hosted: 2 to 3 years
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Features
Cost
Customer Relation
Control Panel
As I am typing now, the server is down but none is bothering to update me.

I can go on and on but one thing you should know:

I you host with esecure data , and you are planning to create a business website that will be respected by Google bots and your users, you are kidding yourself.
Neil (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Not good!
Awful experience here, support were slow to respond when our server was down. Didn't feel they had any commitment to service at all!
MORE REVIEWS

Overview

About ESecure Data

Deciding on a dedicated server hosting company can be a complex matter. eSecureData.com outweighs the competition on several levels. eSecureData offers:
1. Sane Pricing - SecureData.com offers pricing so far below industry standards that that we outshine the competition hands down.
2. Serious Bandwidth - With unmetered bandwidth, eSecureData.com is here for people who actually plan on having success.
3. Real-World Hard Disks - At eSecureData.com, we don't fool around with tiny hard drives. All eSecureData servers come with real-world drives, ranging from 500GB at the bottom end on up to 12,000GB at the high end.
4. No-Excuses Data Center - We have diesel generators, halon fire protection, multiple backbone-class Internet feeds, 24/7/365 security, 24/7/365 technical staff, AAA downtown locations, biometric and swipe-card access.
5. Real Intel Quad Core Xeon CPUs. No Celerons - Celerons are fine for low-demand desktop computers, but servers are constantly processing multiple tasks at the same time and Celerons simply cannot keep up.
With eSecureData.com you get top quality servers in a world-class data center at amazing prices. Serious about your business? We certainly are!

If you don’t fully understand what Dedicated Servers, Managed Servers and Cloud Servers are, you may want to read our Server 101 series of documents. These include What is a Dedicated Server? and Cloud Servers vs. Dedicated Servers. These articles will help you understand what we do as a company, and what our product offerings are all about.

We spend a lot of time on this site explaining why some people might not want to rent from us. This doesn’t mean we don’t want your business. It just means that we pride ourselves in being totally frank and forthright with our clients and potential clients. We want every customer to be totally satisfied with their server. This means making sure that you understand what we do and what we don’t do right up front so you can make an informed decision.

We’re not for everyone, but if your company has the kind of technical expertise that doesn’t require a lot of handholding in your server management, we may be a perfect match for you.

For those clients who do require a bit more management, we partner with several managed services companies who can allow you to benefit from our world-beating pricing while still having your server fully managed by competent professionals. This situation can be ideal for production websites that require occasional tweaking and updates, but are generally left alone once working. Clients just pay for consultative support as needed, while benefiting from our low pricing for months at a time between support incidents.

eSecureData.com’s Surrey Downtown Data Center is a world-class, premium data center located in the million-square-foot Central City complex just outside Vancouver, BC, Canada. There is simply no better place in the world to host your dedicated server, value server or cloud server. Unlike many companies, eSecureData does not rent space at a bigger data center — we are the bigger data center that many smaller companies rent from.

eSecureData’s Surrey Downtown Data Center is designed to survive disasters of all kinds with no interruptions of service by incorporating multiple diesel generators, super-strong custom-built 100% steel racks and enclosures (unique to eSecureData.com), multiple backbone-class Internet feeds, and total redundancy of all systems.

Unlike many companies who keep their data centers hidden, we are proud to display ours as we are confident that there are no better data centers in the hosting and dedicated server industries. In building this facility, we took into consideration all of the things that make data centers fail, and addressed them, from earthquakes to floods to physical security breaches.

Every aspect of data center security, reliability, redundancy and performance has been considered in the creation of this unique facility just outside Vancouver, British Columbia, Canada. The final result is one of the most spectacular, functional and reliable data centers in the world. Here are some highlights.

Redundant gigE fiber optic connections directly on the west-coast Internet backbone.
5000 square foot (500 m²) battery room. All servers run directly off the power room at all times, which means power grid outages do not affect the data center at all.
World-class temperature control
Two Multi-Megawatt Diesel Back-up Generators
Unsurpassed uptime. The best in the industry.
Secure swipe-card controlled access
24/7/365 Security Personnel
24/7/365 Qualified Network Personnel

Custom Dedicated Server Racks
We know what you’re thinking: why not just buy racks off the shelf like everyone else? I mean, they may not be as good, but they would cost a lot less, and they’d be good enough, right? Well, “good enough” isn’t what eSecureData.com is all about. Here are some of the reasons we spend five times what an off-the-shelf rack costs to have ours custom built.

Disaster Proofing

There are a lot of reasons to use a dedicated server company. Security, uptime, bandwidth, monitoring…all of these are good reasons, but another reason that often gets overlooked is also critical: surviving disasters. If an earthquake, tsunami, tornado, hurricane, flood or even a terrorist attack occurs, you’re counting on your server company to have done everything reasonably possible to make sure that your online business is unaffected. That’s exactly why we spend the extra money to have our racks custom made. Our racks are designed and built to survive disasters of all kinds. No matter what gets thrown at them, if any racks in the world could survive it, these ones will.
Super Strong 100% Steel Construction

You may never have given this a thought, but most server racks are made of thin aluminum sheeting. We’ve even seen several racks that are made of tin. Either way, if disaster ever strikes, they’ll crumble like week-old cake. We’re just not willing to accept that for our dedicated servers. We use welded 2″ square steel tubing for our posts, and super-strong heavy-gauge lateral rails. You could drop a truck on these racks without denting them.
Airflow

Heat is one of the most common reasons why server hardware fails, and hardware failure means downtime and lost revenue. Most racks enclose all the hot air they generate inside their external shells, with a handful of little fans at the top and bottom struggling to exhaust that hot air through a few woefully inadequate vents. I guess you just have to hope that your server isn’t in the middle. Our racks are open designs, with clear airflow on every server, all the way from top to bottom. We use heavy-gauge steel mesh to protect the servers, but we allow the air to flow freely. Beyond this, each deployed rack has 750 fans in it. You read that right. Seven hundred and fifty fans. This, in conjunction with the world-class industrial air conditioning systems used in eSecureData data centers, ensures that your server gets the cooling it needs to run your websites and web applications reliably and without interruption.

Anchoring

Every single eSecureData.com rack gets bolted directly into the concrete it sits on. Not into the thin cement layer on top, but into the solid concrete below. No matter what hits them, these racks aren’t going anywhere.

Quality

We’re computer people and we respect technology. Still, no matter how advanced we get, there’s absolutely nothing that beats a good man who takes pride in his work. That’s exactly what we have in Juan Moore, the craftsman who builds our racks by hand. That’s right, by hand. He worked with our engineers, looking at every aspect of the deployment from our design goals to the physical space we had available, and came up with a prototype design that met our needs perfectly. Then, when prototyping was done and everyone was finally satisfied, he built every single one of our racks from the ground up. His personal pride stands behind every weld. There is just no better way in the world to do it right.


At eSecureData.com, you can expect frank, no nonsense pricing with no surprises after you order. We tell you exactly what our prices are, exactly what you will be charged, and exactly when you will be charged. There’s no guessing. You’ll always know where you stand with eSecureData.com, and you may be surprised just how much you can get for your money.

Here are some things you should know.

Our pricing is in US or Canadian dollars, at par. We do not offer pricing in other currencies at this time. We are a very world-friendly company, and we have clients from all over the world, but we only support these two currencies at this time.
If you’ve rented monthly, your credit card will be charged upon ordering for first and last month’s rent. For example, if your monthly payment is $79, your first charge will be $158. The last month is held in reserve against late payments or other problems. Should you cancel your server, your term will be extended to include this last month’s rent. All subsequent charges will be for the monthly payment amount only ($79 in the example above).
Reinstalls of the operating system are free, but all data is lost. You should back up your data before requesting a reinstall.
Your server comes with 2 IPs. Each IP beyond these two costs $2/month, and there is a maximum of 32 IPs per server.
You may upgrade at any time to a new server. This should be done at the end of a billing cycle, as we don’t offer pro-rated refunds if you cancel early.
We don’t offer free trials, discounts or deals. Shop around. We are confident you will not find a better value anywhere.
Website research for ESecure Data on October 3, 2011 by WebHostingTop

CouponsPromotions

eSecureData.com is delighted to announce that our new volume purchasing arrangements with Intel have resulted in new, lower pricing for our Premium G7 Dedicated Servers with permanent KVM/IP. We’ve been able to drop these prices by $100/month right across the board, to the lowest price points in the industry for Intel Xeon KVM/IP Dedicated Servers.

eSecureData.com is pleased to announce the introduction of G7 Junior servers to complete the G7 lineup. As with all Premium G7 Dedicated Servers, the Juniors will come with permanent KVM/IP and Remote Power On/Off/Reboot. As usual for eSecureData, we’ve been able to introduce these servers at the lowest price points in the industry for Intel Xeon KVM/IP Dedicated Servers, starting at $149/mo. - No time limit!
At eSecureData we provide a special offer to our dedicated clients.

If your payment option is to pay annually, we reward our clients with the 13th, 14th and 15th month free. This means for the price of 12 months you get 15 months.

No coupon code required. This is done automatically with all our products that are paid annually. - No time limit!

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PlansWebsite Products

Linux - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Atom Server featuresThe world's best servers in the world's best data center at totally impossible prices. For just $59/mo, you get a real Intel Atom (Duel Core) (not Celeron!), 2gb RAM, 500 GB HDs, Unlimited traffic. No setup fees, no hidden charges, no nonsense. [...]$59.00/mo. 500 GBunmetered
V9 Junior  $99.00/mo. 3000 GBunmetered
V9 Standard  $149.00/mo. 6000 GBunmetered
V9 Enterprise  $199.00/mo. 12000 GBunmetered
Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
V9 Junior Windows  $124.00/mo. 3000 GBunmetered
V9 Standard Windows  $174.00/mo. 6000 GBunmetered
V9 Enterprise Windows  $224.00/mo. 12000 GBunmetered
Linux/Windows - Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Generation 5 Junior featuresAren't you tired of clicking ads for inexpensive dedicated servers only to find they're selling antiques? Not here. $79 gets you a real Intel Dual Core processor, 4gb RAM, a 500gb SATA HD, and 2000GB traffic. No setup fees, no hidden charges, no [...]$79.00/mo. 500 GBunmetered
Generation 5 featuresThe world's best servers in the world's best data center at totally impossible prices. For just $84/mo, you get a real Intel Core2Duo (Duel Core) (not Celeron!), 4gb RAM, two 500 GB HDs, Unlimited traffic. No setup fees, no hidden charges, no [...]$84.00/mo. 1000 GBunmetered
Generation 6 Junior featuresThe world's best servers in the world's best data center at totally impossible prices. For just $114/mo, you get a real Intel Quad Core (not Celeron!), 4gb RAM, two 500 GB HDs, Unmetered traffic. No setup fees, no hidden charges, no nonsense. See [...]$114.00/mo. 1000 GBunmetered
Generation 7 Standard featuresThe world's best servers in the world's best data center at totally impossible prices. For just $299/mo, you get a real Intel Xeon Quad Core (not Celeron!), 8 GB ECC DDR3, two 2,000 GB HDs, with hardware RAID, build in KVM/IP, unmetered traffic. No [...]$299.00/mo. 4000 GBunmetered
Generation 7 Enterprise featuresThe world's best servers in the world's best data center at totally impossible prices. For just $399/mo, you get a real Intel Xeon Quad Core (not Celeron!), 16 GB ECC DDR3, four 2,000 GB HD, build-in KVM/IP, unmetered traffic. No setup fees, no [...]$399.00/mo. 8000 GBunmetered
Generation 7 Datacenter featuresThe world's best servers in the world's best data center at totally impossible prices. For just $599/mo, you get a two real Intel Xeon Quad Core (not Celeron!), 32 GB ECC DDR3, six 2,000 GB HDs, with hardware RAID, build in KVM/IP, unmetered [...]$599.00/mo. 12000 GBunmetered
Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
Virtual V1 Junior featuresThe world's best servers in the world's best data center at totally impossible prices. For just $19/mo, you get a Cloud Server on a real Intel Xeon Quad Core on our Generation 7 service line, 512mb RAM, 25 GB HDs, Unlimited traffic. No setup [...]$19.00/mo. 25 GBunmetered
V1 Junior  $19.00/mo. 25 GBunmetered
Virtual V1 Standard featuresThe world's best servers in the world's best data center at totally impossible prices. For just $29/mo, you get a Cloud Server on a real Intel Xeon Quad Core on our Generation 7 service line, 1 gb RAM, 50 GB HDs, Unlimited traffic. No setup fees, [...]$29.00/mo. 50 GBunmetered
V1 Standard  $29.00/mo. 50 GBunmetered
V1 Junior Windows  $44.00/mo. 25 GBunmetered
V1 Enterprise  $49.00/mo. 100 GBunmetered
V1 Standard Windows  $54.00/mo. 50 GBunmetered
Virtual V1 Enterprise featuresThe world's best servers in the world's best data center at totally impossible prices. For just $59/mo, you get a Cloud Server on a real Intel Xeon Quad Core on our Generation 7 service line, 2 gb RAM, 100 GB HDs, Unlimited traffic. No setup [...]$59.00/mo. 100 GBunmetered
V1 Enterprise Windows  $74.00/mo. 100 GBunmetered

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https://www.linkedin.com/company/esecuredata-com
About: eSecureData.com is a dedicated server company. We offer top of the line servers at excellent prices in a state of the art datacenter. eSecureData.com is proud to showcase the industry's best data center in the earthquake-proof Central City tower. This world class facility has been designed to survive disasters of all kinds with no interruptions of service by incorporating multiple diesel generators, a 5000 sq. ft. battery room, super-strong custom-built steel racks and enclosures (unique to eSecureData.com), multiple backbone-class fiber optic Internet feeds, and total redundancy of all systems.
eSecureData.com (est. 2004) is a Privately Held entity having 25 followers on LinkedIn and 11-50 employees, industry Computer & Network Security.
No official account on Google+ yet!
http://www.esecuredata.com/category/blog/ Blog added on Oct, 2011, with total 16 articles, language en-US. See recent blogs summary posts:
- Change Default Directory for User on a Linux System - You can use the usermod command to change the default home directory for a user. [crayon-55e02efcf1786218729947/] What this command does is edit the file /etc/passwd. Opening /etc/passwd you will ...
- Hiding HTML File Extension in URL with Apache mod_rewrite on Ubuntu 14.04 - Enable the mod_rewrite module using the a2enmod command. If you can't remember the specific name of the module you are trying to enable, you can ls /etc/apache2/mods-available/ or if you'd like to see
- Enabling Apache Server-Side Includes on Ubuntu 14.04 - Apache Server-Side Includes (SSIs) allows Apache to serve dynamically generated content to your webpage. This process will be slightly different if you're familiar with Apache on CentOS. First we'll n

ReviewsCustomer Ratings

The quick stats of ESecure Data profile shows a note average of 6.5 out of 10, counting 21 opinions. (few listed on the top of the page)
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Pedro Lopez (plopez37@h...)
Time Hosted: over 3 years
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Great service
No issues at all. Solid performance, almost no downtime, great support. Ticketing system works on my phone. Highly recommended.
Jason (crossmmafit@y...)
Time Hosted: 1 to 2 years
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They don't have a clue on what they are doing!
They give your server and don't help you in anyway
They bill you before billing date
Server restart and powercut is a very normal routine. when that happen, you say we will give you two extra weeks and then after they revert payment date to same date
Their emails seem to typed by no-humans - customer service is horrible
But I am not sure it's a company - it might be some startup ran from a a bedroom
They entice you by the price and the rest is pain in the ass
Mark (marksireland@h...)
Time Hosted: 6 mo. to 1 year
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Fantastic Data Center.
My group requires between 4-10 servers at a given time. Esecuredata has provided us with servers for over 9 months. My personal experience with them is fantastic. I have been with other web hosting company's and I have never felt that my server is ever a priority and they didn't really care. At eSecuredata my first inquiry they replied with in 10 minutes. For anyone that knows about hosting company's that timing is fantastic! Why I feel this is important is because my timezone is GMT and that they can reply in my timezone (1-6AM their time) this the biggest seller point for me.

Second great point to them is, when I needed a server created they always delivers in fast time. With OTHER hosts I remember waiting near to 36 hours before recieving my server. With eSecuredata I got my servers deployed within a hour or 2 from payment. This speed has kept me and the group I represent so happy.

At eSecuredata you really feel someone cares about you and not just another number.

They [read more...]
eSecureData (support@e...)
Time Hosted: over 3 years
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Official statement from eSecuredata
We at eSecureData feel it may be beneficial to address the small group of clients that may have experienced difficulties during their time with us. At eSecureData our mission has always been to provide quality service to all our clients. We provide dedicated servers at low prices by excluding management services and saving clients the costs associated with providing those services. This allows us to provide quality hardware at low prices. Our services are aimed at the experienced community that does not need someone to help them beyond basics such as reboots and reinstalls. We make this totally clear to all potential clients on our website. It is not our goal to duplicate the offerings of the various other companies in the dedicated server sector. Our mission is to provide exceptional servers at equally exceptional prices for those who are technically capable of managing their servers themselves.

As you may have read, some clients have experienced difficulties with this [read more...]
Seb (-no email-)
Time Hosted: 6 mo. to 1 year
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Had a dedicated server there for a year. After two times on a wrong machine/IP-address in the beginning, everything was fine until a scheduled shutdown for a set of new USVs. Then I had a nightmare for a week that I stopped now with my cancellation. Mixed up harddisks, mixed up boot orders, gone network. It all finished on a new machine which I found out is a Junior for 99USD while they charge me for a Standard for 179 USD. When I cancelled and mentioned the downgrade they didn't even sent me a sorry (apart from the idea of a refund).
Hands-off!
Margaret (m0ses89@y...)
Time Hosted: 1 to 2 years
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Terrible host. Always issues, all the time, never on my end. Always being told it'll be fixed, same issues always cropping up again the next month. Never any mentions when something does go down to you, you're just assumed to wait the 12 hours it usually takes it to be fixed. The lag is horrible, even just 2 people downloading will create such major lag no one else can connect.
Jack (a3095806@u...)
Time Hosted: 6 mo. to 1 year
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I have found eSecureData to be a good dedicated server hosting company. Although they don't provide any features (minimal Operating System install), I have found that the uptime and reliability to be absolutely amazing.

I have 6 servers with them right now and I resell them as Virtual Servers and there hasn't been a problem yet (I've been with eSecureData for 8th months now). Although they only provide hardware support, if you know what you're doing, you should be fine with eSecureData.

For the Cisco QoS system, I have found that if you use it in the middle of the night during PST, you can burst up to 100Mbp/s and not get limited.
Michael (mike@e...)
Time Hosted: 1 to 3 months
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Hey Guys,

First off, just putting this out there. I work at eSecureData.com.

I will not deny that we have had problems in the past, as noted in previous reviews. However the sign of any good business is whether or not they learn from their mistakes. I can say with confidence that we have. Since April we have doubled our power redundancy. We have also doubled our bandwidth which should greatly effect users that consistently use a lot of bandwidth.

It's true that our Cisco routers fairly distribute the bandwidth between all servers. So yes, if you plan on sitting at 100/mbps all day the Cisco system will drop your speeds, however I think you will find this to be the case with any hosting service.

Unlike many hosting companies though, our prices are more then reasonable. I'd even go so far to say they are Dirt Cheap compared to other hosting companies. With that being said, we are an unmanaged service. We offer KVM/IP access, reboots and installs. If you are not [read more...]
Phat Tran (phattran911@2...)
Time Hosted: under 1 month.
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Do not fall for the 100Mbps unmetered bandwidth. They will not be able to deliver that. My server is at 10Mbps all the time. When I asked them to fix this issue for me, the saidy their Cisco system allocates bandwidth FAIRLY to all users. FAIRLY here means they can just deliver the 10Mbps unmtered only. So the advertising for 100Mbps is misleading.

The server is actually cheaper than somewhere else even with the 10Mbps connection but I don't like the misleading advertising. I hope the post can help someone else
Wayen Dillard (not2techy@g...)
Time Hosted: 1 to 2 years
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Be careful, this company may not be as professional as it appears.

We have been hosting several web sites on a dedicated server with eSucuredata for about 1 year. Inspite of all the hype about battery backup and generators and bulletproof hosting facilities my server was down twice in the last few months.

Once because of an ice storm that somehow shut down their "redundant" backbone connection. And just this week, a 5 hour blackout that left me with a fried hard drive. Of course, I had a backup drive on that dedicated server so I wasn't too concerned until their tech team replaced my first drive, and somehow lost my backup drive.

At first, it appeared they had overwritten my backup drive, with the new install, but the backup was finally recovered about 24 hours later. You can image the stress of that situation. They were prompt in their communication during this crisis, but not always accurate.

The backup systems and redundancies they have in place are of little [read more...]
BewareScammers (BewareScammers@e...)
Time Hosted: under 1 month.
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Beware of esecuredata.com , They spam forums and top sites pushing "how good" they are. I cant personally vouch for their service , but i would never trust a provider that gets banned from many forums for spamming their product. Even in these comments look at Terry Strong and Steve Chambers .. having the same email (centosgod[at]hotmail[dot]com ). this is a user thats been banned on other forums for spamming esecuredata.com . BEWARE!!!!
Terry Strong (centosgod@h...)
Time Hosted: 6 mo. to 1 year
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Great servers. Good specs and excellent price.
Jason Turner (runlevelzero1@y...)
Time Hosted: 3 to 6 months
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Great prices! Good speed and service.
Giacomo Palerno (gp81456@h...)
Time Hosted: 1 to 3 months
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No complaints. Good service. Good price.
Courtney Turner (turner99202@y...)
Time Hosted: 1 to 3 months
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I started renting a dedicated server from eSecureData a couple of months ago. Their prices were what attracted me - unbelievably low for what they are offering - almost too low. I was a bit concerned but decided that I may as well since the other options were so much higher. Anyway, I have been happy with the service overall.
Steve Drows (sdrowssaps@h...)
Time Hosted: 1 to 2 years
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I have been using eSecureData.com servers now for a little over a year. They offer a great product. I have had no complaints on connection speed, bandwidth and support. I recently ordered a second server to use as a backup. Their prices are excellent so I can actually use a second dedicated server as a backup solution.
Dean Modgnik (detinumodgnik@h...)
Time Hosted: 3 to 6 months
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I have been renting from esecuredata.com for 6 months. I was a bit wary because their prices are extremely low for P4 servers. I have been very happy however with them. Their target customer is definitely people IT savvy who don’t need much support. If you fall in that area, you should give them a try.
Steve Chambers (centosgod@h...)
Time Hosted: 1 to 2 years
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I've had my esecuredata server now for about a year and have had no issues at all. It has been rock solid, reliable, and fast. Overall, service from esecuredata has been great, but people need to understand where this company slots itself. They don't do handholding and if you need a company that is going to set up your software for you and that type of thing, you should move on. If you know what you're doing and you need a good server at a bargain price and you can manage it yourself, these guys rock.
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