Enom review

12 user reviews, 0 support responses, 0 testimonials, 35 products, 0 promotions, 5 social accounts, 1861515 domains, 933686 hosted, Alexa #23045, listed 2006 (#3695)

Most Recent Customer Reviews

-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
ENOM has the worst customer service - never again!
ENOM customer service personnel are condescending and stunningly unhelpful. I needed help to deal with an expired domain name and got a phone number that doesn't work and an rep who hung up on me.
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
10 years of service -- now they are crap.
I've been with Enom for about 10 years. The service has gone into the toilet in the last 2-3 years.

Web hosting is a giant pain, now their DNS mail forwarding has crapped out and it has taken two phone calls and nearly 24 hours to just get the ticket ASSIGNED -- this is a COMPLETE OUTAGE and I can't get the ticket ASSIGNED.

Going elsewhere... SOON.
eivindb (ebrydoy@m...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
NOTE: email with hosted web is only 100MB
I registered with enom.com, but found out after I bought the medium hosting package that each email account is only 100 MB. I did not need 100 mail accounts but 2, however they cant move the rest of the 9800MB to these two accounts, so you are stuck with a small email package. To add to it costs a fortune as you have to add to all the 100 mail accounts.
Note that how many MB you have is not known before you buy the package. Then you see you are stuck.
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Listed and verified since 2006
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Overview

About Enom

eNom makes it possible for individuals and organizations to buy and sell Internet domains and services. Our partners rely on eNom to conduct or complement their business objectives, whether new to the market or an established organization.

eNom is a part of Rightside, a leading domain name services company. Rightside inspires and delivers new possibilities for consumers and businesses to define and present themselves online. The company offers one of the industry’s most comprehensive platforms for the discovery, registration, development, and monetization of domain names.

Special pages


enom.com Cover
Website research for Enom on June 26, 2006 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
StarterfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

Great for beginners. Affordable option recommended for bloggers, small businesses, and online portfolios.

Supports 50 domains
50 email accounts

All plans include:
1-click WordPress installation
WordPress toolkit
Security [...]
Plan URL : http://www.enom.com/hosting/web-hosting
$4.88/mo.20 GB200 GB 0 / 50
AdvancedfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

Ideal for maintaining multiple websites under a single hosting plan. Great for small business or personal use.

Supports 50 domains
100 email accounts

All plans include:
1-click WordPress installation
WordPress toolkit
Security [...]
Plan URL : http://www.enom.com/hosting/web-hosting
$8.00/mo.40 GB400 GB 0 / 50
BusinessfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : Plesk
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

Great for web designers who host their clients' websites or for large companies with numerous websites.

Supports 50 domains
150 email accounts

All plans include:
1-click WordPress installation
WordPress toolkit
Security [...]
Plan URL : http://www.enom.com/hosting/web-hosting
$17.60/mo.100 GB1 TB 0 / 50
Linux - Cloud Keep mouse
over features!
PriceDisk Space Transfer UpdatedRAM /
Dedicated IPs
75GfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited

Save 30% with an Annual Subscription !

Access All Your Files Anytime, Anywhere

JustCloud is the easy way to backup all of your important files to the cloud, where they can be accessed from any of your devices whenever you need them. JustCloud [...]
Plan URL : http://www.enom.com/cloud-storage/default.aspx
free
($ 20 after 3 mo.)
75 GBunmetered
250GfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited

Save 27% with an Annual Subscription

Access All Your Files Anytime, Anywhere

JustCloud is the easy way to backup all of your important files to the cloud, where they can be accessed from any of your devices whenever you need them. JustCloud [...]
Plan URL : http://www.enom.com/cloud-storage/default.aspx
$22.00/mo.250 GBunmetered
UnlimitedfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited

Save 32% with an Annual Subscription !

Access All Your Files Anytime, Anywhere

JustCloud is the easy way to backup all of your important files to the cloud, where they can be accessed from any of your devices whenever you need them. JustCloud [...]
Plan URL : http://www.enom.com/cloud-storage/default.aspx
$25.00/mo.unlimitedunmetered
Linux - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
1 Email AddressfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

1 Email Address - $0.99/mo*

Access your email anytime from desktop or mobile devices
10GB of storage, plus send attachments up to 20MB
Manage your contacts and appointments with Address Book & Calendars
Access your email using [...]
Plan URL : http://www.enom.com/tools/email
$0.99/mo.10 GBunmetered
10 Email AddressesfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

10 Email Addresses - $9.90/mo*

Access your email anytime from desktop or mobile devices
10GB of storage, plus send attachments up to 20MB
Manage your contacts and appointments with Address Book & Calendars
Access your email [...]
Plan URL : http://www.enom.com/tools/email
$9.90/mo.10 GBunmetered
25 Email AddressesfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

25 Email Addresses - $24.75/mo*

Access your email anytime from desktop or mobile devices
10GB of storage, plus send attachments up to 20MB
Manage your contacts and appointments with Address Book & Calendars
Access your email [...]
Plan URL : http://www.enom.com/tools/email
$24.75/mo.10 GBunmetered
Domains Keep mouse
over features!
Price Updated
Reseller GoldfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Enrollment Fee $199

.COM $11.48
.NET $13.98
.ORG $14.22

Services
Domains
Hosting
Website Builder
Branded Email
Domain Privacy Protection
Security & SSL

Account Features
24/7 Customer Support
Easy to integrate API
Turnkey Storefront
Pricing [...]
Plan URL : http://www.enom.com/reseller/domain-name-reseller-pricing-plans
on request 199 Setup Fee
Reseller PlatinumfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Enrollment Fee $795

.COM $9.98
.NET $11.98
.ORG $12.57

Services
Domains
Hosting
Website Builder
Branded Email
Domain Privacy Protection
Security & SSL

24/7 Customer Support
Easy to integrate API
Turnkey Storefront
Pricing [...]
Plan URL : http://www.enom.com/reseller/domain-name-reseller-pricing-plans
on request 795 Setup Fee
Reseller SilverfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Enrollment Fee $50

COM $13.48
.NET $15.98
.ORG $16.41

Services
Domains
Hosting
Website Builder
Branded Email
Domain Privacy Protection
Security & SSL

24/7 Customer Support
Easy to integrate API
Turnkey Storefront
Pricing Promotions
Product [...]
Plan URL : http://www.enom.com/reseller/domain-name-reseller-pricing-plans
on request 50 Setup Fee
Website Builder Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

10 Pages
250 MB Storage
47 Templates

Purchase for 12-months and save up to 25% !

Blogging
Menus
Google Maps
SEO Panel

Start your free 14-day trial. No credit card required.
Plan URL : http://www.enom.com/web-site-builder/packages.aspx
$5.99/mo.250 MBunmetered 0 / 50
ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

50 Pages
2 GB Storage
189 Templates

Purchase for 12-months and save up to 25% !

Blogging
Menus
Google Maps
SEO Panel
Google Analytics
Contact Forms
Dropbox
Image Editor

Start your free 14-day trial. No credit card required.
Plan URL : http://www.enom.com/web-site-builder/packages.aspx
$10.99/mo.2 GBunmetered 0 / 50
BusinessfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 50
Free domains : 0
Dedicated IP's : 0

Unlimited Pages
Unlimited Storage
208 Templates

Purchase for 12-months and save up to 25% !

Blogging
Menus
Google Maps
SEO Panel
Google Analytics
Contact Forms
Dropbox
Image Editor
Unlimited Pages
Unlimited Storage
Ecommerce

Start your free [...]
Plan URL : http://www.enom.com/web-site-builder/packages.aspx
$19.99/mo.unlimitedunmetered 0 / 50
SSL Certificates Keep mouse
over features!
Price Updated
RapidSSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Issued in minutes, easy set up and install! Ideal for just getting started.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions and [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$9.95/yr.
Comodo EssentialfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

A basic SSL certificate that provides complete encryption for a very low price.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the cost [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$13.95/yr.
Comodo InstantfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

A complete SSL certificate with full encryption issued in moments at an affordable price.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$32.50/yr.
QuickSSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

A low-priced, value-branded SSL certificate delivered to you within 10 minutes.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$69.00/yr.
RapidSSL WildcardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Secure all your sub-domains with affordable and strong encryption SSL certificate.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$84.00/yr.
QuickSSL PremiumfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

A low-priced SSL Certificate issued in minutes with an extended warranty and a dynamic True Site Seal.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$99.00/yr.
Comodo Essential WildcardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Streamline your process and easily manage your domain and subdomains under the same SSL.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$99.00/yr.
True BusinessIDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Trusted protection and assurance to your customers that your site is trustworthy and secure.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$114.00/yr.
True BusinessID with EVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Only Extended Validation SSL Certificates trigger the green bar in high-security web browsers.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$149.00/yr.
Comodo EVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Get the green bar with the strongest encryption available so your site can be trusted.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$199.00/yr.
Comodo EV SGCfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Get the best security, the green bar, and complete browser compatibility.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the cost effective [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$199.00/yr.
Comodo UCC DVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Quick protection for 3 domains and the fewest validation steps. Add more domains at any time!

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$210.00/yr.
Comodo UCC OVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Protect 3 domains and give users peace of mind to buy. Add more domains at any time!

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From the cost [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$210.00/yr.
Comodo Premium WildcardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

A fully featured SSL certificate that secures multiple subdomains, centralizing management.

Comodo is one of the most recognized brands in online security, offering flexible and affordable certificate options that fit a wide range of needs. From [...]
Plan URL : http://www.enom.com/secure/comodo-ssl-certificates.aspx
$250.00/yr.
Secure SitefeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Up to 256-bit encryption
$1,000,000 warranty

Symantec is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, Symantec's SSL certificates, identity and authentication, allow companies and [...]
Plan URL : http://www.enom.com/secure/verisign-ssl-certificates.aspx
$299.00/yr.
True BusinessID WildcardfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Affordable and flexible SSL security for unlimited sites on a single server.

GeoTrust® is the world's second largest digital certificate provider. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions and [...]
Plan URL : http://www.enom.com/secure/geotrust-ssl-certificates.aspx
$499.00/yr.
Secure Site ProfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Guaranteed express delivery
Up to 256-bit encryption
$1,250,000 warranty
NEW! Vulnerability Assessment

Symantec is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, Symantec's SSL [...]
Plan URL : http://www.enom.com/secure/verisign-ssl-certificates.aspx
$649.00/yr.
Secure Site with EVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Green Address Bar
Up to 256-bit encryption
$1,500,000 warranty
NEW! Vulnerability Assessment

Symantec is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, Symantec's SSL certificates, [...]
Plan URL : http://www.enom.com/secure/verisign-ssl-certificates.aspx
$769.00/yr.
Secure Site Pro with EVfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Category : DNS
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Green Address Bar
Up to 256-bit encryption
$1,500,000 warranty
NEW! Vulnerability Assessment

Symantec is the trusted provider of Internet infrastructure services for the networked world. Billions of times each day, Symantec's SSL certificates, [...]
Plan URL : http://www.enom.com/secure/verisign-ssl-certificates.aspx
$1,199.00/yr.
DNS Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
DNS HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : Unlimited

Ensure Your Site is Always On with DNS Service

DNS directs traffic over the Internet by connecting domain names to websites. When you enter a URL into your web browser, DNS tells your web browser how to connect to the website.

If you have a bad [...]
Plan URL : http://www.enom.com/dns-hosting/default.aspx
$5.00/mo. unmetered / unlimited

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News

eNom Partners with Sedo to Distribute New and Premium Internet Domain Names - Sedo, the world’s largest domain marketplace, monetization and registry service provider, the leading wholesale domain name registrar, eNom today announced a partnership that enables the distribution of premium domain names via the Web’s largest domain distribution network, SedoMLS. With this partnership, eNom is now providing the ability for eNom and its’ resellers’ customers to sell their premium domains on the SedoMLS premium network and which includes hundreds of sales partners, including top registrars around the world.
As the largest global domain distribution network, SedoMLS offers maximum exposure syndicating listed domains on more than 650 partner websites which now includes eNom.
“We’re thrilled to be partnering with Sedo to expand our distribution for eNom customers,” said Matt Overman, VP & GM, Aftermarket and Premium Domains at Rightside. “eNom’s integration with SedoMLS Premium Fast Transfer network offers our partners a turnkey way to distribute ... [search all enom.com news]

Social Networks

https://www.linkedin.com/company/enom
About: eNom® makes it possible for anyone to set up shop online. The trusted platform of tools and services helps new and experienced users establish a compelling online presence and get the most from their Websites.

eNom is the largest wholesaler of Internet domains in the world, providing domain name registration and other online services to small and home-based businesses, individuals, traffic aggregators and resellers.

With just a few clicks, eNom users get everything they need quickly and easily—from domain registration and personalized email to Web hosting and more. Our products and services grow with our customers, giving them the flexibility and control to customize their services whenever and wherever they like.

eNom (est. 1998) is a Public Company entity having 1127 followers on LinkedIn and 51-200 employees, industry Internet.
https://plus.google.com/+Enomdotcom
enom account is having 1039 followers and 1678 plus one count. See recent Google+ Posts:
enom.com Icon
- If you're a #marketer and your eyes glaze over when talking #domain names, this ... Beyond .COM, .ORG & .NET: A Beginner's Guide to Brand Top-Level Domains
- The App Store is booming, but making your own #app can be expensive. Could #domains be the ... Domain Names as an Alternative to App Store Competition | DomainInvesting.com
- Press release on our new user interface and look via #Nasdaq. #EnomLive Enom Launches New User Interface and Developer Experience Nasdaq:NAME
Enom Blog Blog added on 2016 Aug, with total 19 articles, language en-US. See recent blogs summary posts:
- A new chapter for eNom - For the past 20 years, eNom has enabled businesses and consumers to define and establish their online presence. As one of the early wholesale registrars, we provide the technological infrastructure ...
- The Enom team reflects on 2016 - One of our main goals for 2016 was to help you, our customers, build your businesses and projects by strengthening the underlying foundations of our platform and company. All year we've rolled out fea
- Encryption here, there, Everywhere - We often use this blog to reiterate the importance of web security, and hopefully it's clear why: Buying a domain is a great first step, but we want to make sure our customers can use them, too. Wheth

Domains trend

ReviewsCustomer Ratings

The quick stats of Enom profile shows a note average of 1.1 out of 10, counting 12 opinions. (few listed on the top of the page)
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Jim Denny (jim.denny@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Thieves abound here
Login policies kept changing. Every time I went to my site to do anything I had to submit a new ticket to access my web site.
They would not let me cancel, kept trying to rack up fees on my card. Every time I completed a cancellation step they either said it was wrong or sent me new pages to submit. Sometimes they asked for info they never supplied - everything was a hassle. I finally had to contact the credit card company and block them. Customer service is non-existent.

Avoid them at all costs.
gothfox (gothfox@s...)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
Worst Support Ever!
This by far has been the worst host I've ever used. Poor customer phone support. When you call in with a tech problem they just tell you to go online and open a ticket because they aren't able to open one for you... (WTF?) I've worked for a company that hosted domains and part of our job was opening tickets for customers I don't understand how it is not your job as a support agent to open a ticket for your customers.
Everything that could go wrong did go wrong for me. All processes were long and drawn out which made it difficult and frustrating. Most of which the end user should have never seen or had to deal with.
I've hung up on them with tears of frustration because their support is so pigheaded and lazy.
My domain is mainly a webstore using Zencart and enom had filters in place where I wasn't able to run any scripts from my admin panel or let me make a back up of my database through myphp . They also didn't offer any tools for something similar in their woefully sad [read more...]
sahilonline.com (info@s...)
Time Hosted: under 1 month.
Global rating
Features
Cost
Customer Relation
Control Panel
enom is the thief of domains
Enom is the domain thief. They are stealing important domain.

Please if you really concern about the importance of your domain, dont deal with Enom.
sahilonline (emadullah@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
bad to deal with
I m sorry but its true this company is hoarding domains.
Never rely on enom.com
My domain sahilonline.com they did not renew on time
and when i wanted to tranfer, they did not provide me
the auth code also.
After few days they sent me an email asking me to pay USD 280 to renew it.
I denied to pay. Now this domain is still hoarding by enom.

Many customers like me have lost their domains.

Never buy from enom or bulkdomains.com
Craig Janelli (craig@v...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
These people are pathetic. WORST customer service I've had in decades. I had a rep actually hang up on me the other day. I called back to talk to a supervisor to be told several times (several days in a row) that they were busy and unavailable.

The rep told me today "what? do you expect the manager to stop whatever important thing they are doing just to talk to an upset customer??" YES!! YES I DO!! That's what they are there for!!

Your business is BASED on your customers. If you have an upset customer, that needs to be your NUMBER ONE priority!! They PAY YOUR PAYCHECKS!!

I am so upset I can hardly breathe. Shame is we have HUNDREDS of domains with them and I'm not interested in the headache it takes to move them... but am obviously going to have to take that on pretty soon from the way it's going.

Dang. I can't believe these people.
Peter Shams-Avari (shamsavari@h...)
Time Hosted: 1 to 3 months
Global rating
Features
Customer Relation
I have my domain through an Enom reseller. As others have said - they will not release my domain. They are claiming they have not received the release order, but we have rejections sent by enom. Either they are lying or their reseller is lying. Since I am reading about the same troubles not connected to the reseller, I am inclined to think it is Enom. I cannot get a release from them of my domain and I am ready to hit every outlet possible to discourage other from doing business with them or their resellers. I dare Enom to have someone contact me directly.
Frustrated Enom Customer (donotsendmemail@d...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
hosting with these people is a hit and miss (mostly miss if you do not know how to fix your own problems)

The settings in the plesk control panel sometimes will not work for sites with ssl certificates and if you rely on email from this system, you are subject to random down times. When you discover you are down, they will delay responding until you are just frustrated. Nobody answers the phone calls and then when they do, they have no knowledge.

Last month they changed the interface on plesk control panel. Of course this broke at least 4 of my websites. Getting them to check their settings is a fight in itself. The support personnel mak assumption that the problem is always on another person even if the site was working prior to their change. AND setting up a self-running site (one that reliably interacts with customers) is not advised here. The site will be working fine and then it will stop working for some unknow reason. (a change behind the scenes). Of course there is [read more...]
Anonymous (obviously for good reasons!) (anonuser666666@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I am personally disgusted with enom.com's staff and lack of support/customer service. Very similar situation with the user who posted above. I submit a ticket to the "support" dept., and I get an auto reply that someone will get back with me ASAP. B/S!!!! So, I submit another ticket, and another, and another in hope for a HUMAN response. Nope. It goes ignored. I call and I get an answering machine. I email DANIEL HART directly (the contact name under the Admin contact info when you do a whois.com lookup) and still, no reply.

To make a long story short, my issue is the same as the above user. This host REFUSES to let go of the control of our domains, which we are trying to transfer. They won't reply to our emails regarding authorization codes which are needed in order to complete a domain transfer and it's sad, very sad. I hope it all comes back to bite them in the ass!
Mike (mike@g...)
Time Hosted: under 1 month.
Global rating
Features
Customer Relation
Signed up with eNom hosting.
Didn't meet what the sales people said it would.

Called and asked to drop the account.
They hit my credit card.
Called again. Was told sorry and to submit a ticket.
Got billed the next month.
Called and yelled.
Did a charge back.

They decided they owned my domain names.
They would not allow movement of them.
They are thieves in my opinion.

Avoid them at all costs

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