Enetica review

4 user reviews, 0 support responses, 0 testimonials, 11 products, 0 promotions, 0 social accounts, Alexa #678611, listed 2008 (#8482)

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
They disappeared for almost a week with complete disregard to Australian business.
Unbelievable tugs like this are allowed to operate as a Domain Name Registrar. Is auDA doing its job?
-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
Poor customer service, frequent outages, currently disappeared from the face of the planet, phones not answering, domain registration down, emails down, hosting down, not responding to online service requests...total disaster
-hidden- (-hidden-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Total letdown
After 12 years as reseller with them - no more
Server blacklisted but they don't tell you, so lost multiple clients as it transpires redirections blacklisted.
Almost 4 weeks and no response to multiple requests using the "urgent" option. Phone calls to level 1 support suggest all sorts, usually m fault, then finally admit. they then say they get no answers also.
Killed me with local clients and still no response from them
MORE REVIEWS
Listed and verified since 2008
enetica.com.au logo!

Overview

About Enetica

Enetica Pty Ltd is a purpose built company specialising in domain name registrations and appropriate value adds. Enetica's directors have long been involved in the industry serving on various boards including auDA, IIA and Ausbone and have been working towards competition in .au namespace for many years.

Our focus is on providing you, our customers, with benefits that have been long overdue in the namespace such as real time approvals and value added services such as Premium URL forwarding, SPAM and virus filtering to make Enetica the leading registrar.

Source: http://www.enetica.com.au/default.cgi?action=aboutus

Enetica's Wholesale Partner Program offers the same cutting edge systems, excellent service, huge extended product range and the fastest domain approvals in Australia regardless of your size. Enetica has also integrated a complete hosting solution into our existing domain reseller system. Resellers can select a reseller hosting plan which will then allow them to on sell 50 to 1000 full hosting plans while keeping 90% of the profits.

All our servers are based in our own racks located in Sydney and are fully managed by our own staff. This gives us complete control over all aspects of the system and the ability to respond to issues with minimal delay. We have also been able to leverage on our existing infrastructure which has built into it numerous levels of redundancy and security.
The hosting solution is based on the world's most popular Linux hosting administration system, cPanel.
Source: http://www.enetica.com.au/default.cgi?action=reseller

Mar 2017 - Australian web service firm Enetica has provoked consternation among customers frustrated about a prolonged outage now entering its second day. Enetica's web hosting and domain/DNS service have been down with limited intermittent availability at best since Thursday. Report https://www.theregister.co.uk/2017/03/24/enetica_outage/

Special pages


enetica.com.au Screenshot
Website research for Enetica on April 13, 2017 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Business HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Mailboxes 50
MySQL Databases 5
Extensive Perl plug-ins Yes
SecureServer Access (SSL) Yes
Self Manage Backups Yes
Password Protect Directories Yes
IP Deny Yes
Self Manage Cron Jobs Yes
Self Manage HTML error pages Yes
Fantastico Self Install [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=hosting
AUD 19.95/mo.50 GBunmetered 0 / unlimited
Premium HostingfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Mailboxes 500
MySQL Databases 50
Extensive Perl plug-ins Yes
SecureServer Access (SSL) Yes
Self Manage Backups Yes
Password Protect Directories Yes
IP Deny Yes
Self Manage Cron Jobs Yes
Self Manage HTML error pages Yes
Fantastico Self Install [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=hosting
AUD 29.95/mo.100 GBunmetered 0 / unlimited
Linux - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Business MailfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Mailboxes 25
Mail Aliases Unlimited
Mail Auto-responders Unlimited
Webmail Yes
Mail Protect Yes
Anti-Spam Yes
Mailing List Yes
cPanel Web Control Panel Yes
Web File Manager No
Sub-domains No
Works without www. No
Direct FTP Access [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=hosting
AUD 11.95/mo.1 GBunmetered
Linux - Reseller Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Standard ResellerfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

LiteSpeed Not included
VDS (Virtual Dedicated Server) Not included
24/7 Phone & Email Support Yes
Uptime Guarantee N/A
High Availability Server Not included
Customisable end user plans NO
Max. number of user accounts 50

Hosting features

All [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=reseller_hosting
AUD 45.00/mo. AUD 25 Setup Fee250 GBunmetered 0 / unlimited
Premium Reseller LSfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

LiteSpeed Yes
VDS (Virtual Dedicated Server) Not included
24/7 Phone & Email Support Yes
Uptime Guarantee 99.9%
High Availability Server YES
Customisable end user plans YES
Max. number of user accounts 50

Hosting features

All end user [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=reseller_hosting
AUD 195.00/mo. AUD 25 Setup Fee500 GBunmetered 0 / unlimited
Linux - Virtual Dedicated Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Premium Reseller VDSfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Control Panel : CPanel
Category : Backup
Support Options : Email, Help Desk, Phone / Toll-Free
Hosted domains : Unlimited
Free domains : 0
Dedicated IP's : 0

Disk Space Allocated 50 - 200GB
LiteSpeed Yes
VDS (Virtual Dedicated Server) YES
24/7 Phone & Email Support Yes
Uptime Guarantee 99.9%
High Availability Server YES
Customisable end user plans YES
Max. number of user accounts 200

Hosting [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=reseller_hosting
AUD 595.00/mo. AUD 25 Setup Fee200 GBunmetered (AUD 2/GB) 0 / unlimited
Domains Keep mouse
over features!
Price Updated
.com .net .orgfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Domain types available from Enetica
.com.au .net.au $69/2years
.asn.au .org.au .id.au $39/2years
.com .net .org $39/2years
.biz .info $49/2years
.co.nz .net.nz .org.nz $69/year

.com.au is used by commercial entities such as [...]
Plan URL : http://www.enetica.com.au/default.cgi?action=products
AUD 19.90/yr.
SSL Certificates Keep mouse
over features!
Price Updated
RapidSSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Verification of Entity Domain
Documentation Required for Authentication Domain Authorized email
Delivery Time 10 Minutes
Included in Product Certificate only
Name in Seal N/A
Terms 1-3yrs
Retail Price
1yr $75
2yrs $125
3yrs $175


[...]
Plan URL : http://ssl.enetica.com.au/?rapidssl
AUD 75.00/yr.
QuickSSLfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Verification of Entity Domain
Documentation Required for Authentication Domain Authorized email
Delivery Time 10 Minutes
Included in Product Certificate only
Name in Seal N/A
Terms 1-3yrs
Retail Price
1yr $139
2yrs $229
3yrs $319


[...]
Plan URL : http://ssl.enetica.com.au/?quickssl
AUD 139.00/yr.
QuickSSL PremiumfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Verification of Entity Domain
Documentation Required for Authentication Domain Authorized email
Delivery Time 10 Minutes
Included in Product Certificate & Site Seal
Name in Seal Domain Name
Terms 1-3yrs
Retail Price
1yr $195
2yrs [...]
Plan URL : http://ssl.enetica.com.au/?quickssl
AUD 195.00/yr.
True BusinessIDfeaturesPayment Methods : Credit / Debit / Prepaid Cards
Support Options : Email, Help Desk, Phone / Toll-Free

Verification of Entity Organization & Domain
Documentation Required for Authentication Proof of Organization or DUNS Number and WHOIS
Delivery Time 2 Days Average
Included in Product Certificate & Site Seal
Name in Seal Organization [...]
Plan URL : http://ssl.enetica.com.au/?truebiz
AUD 245.00/yr.

Contact information is managed by enetica.com.au representatives sales@e..., webmaster@e..., admin@e..., support@e..., contact@e..., info@e... [login] Claim this businessCreate a free account to manage enetica.com.au listing!

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Targeting: Australia

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Social Networks

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Enetica Blog  (RSS error)

ReviewsCustomer Ratings

The quick stats of Enetica profile shows a note average of 1.8 out of 10, counting 4 opinions. (few listed on the top of the page)
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steve back (steve@s...)
Time Hosted: over 3 years
Global rating
Features
Customer Relation
Control Panel
used to be good, now site keeps going down
was very happy, site has been down twice now this year. once for 3 days as they messed up some server transfer and i did not notice...

they used to be good but this is like being back in the 1990's, will look to move as contract is coming up

site currently down, customer service line permanently engaged

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