Electric Kitten review

This review cover a general impression of electrickitten.com product features like reliability, support, data center, price & more. Brand #11949, listed since .

Most Recent Customer Reviews

Gerrie Etter (gerrie.etter@g...)
Time Hosted: over 3 years
Global rating
Customer Relation
disappointed in customer service
Mostly happy with service until this past 2 weeks. I wonder if they are still in business as there is no one to take my calls or reply to my e-mails. This is serious as I rely on the web site I have hosted through them. If nothing is done by the end of today I will be forced to find another server.
joh (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
ElectricKitten is great! I have been with them for almost 2 years now. I started on the babykitten plan which is one of their shared hosting plans. I have since grown and now have several sites getting good traffic so it was time to upgrade to a VPS. The transition was smooth and quick and everyone there was very helpful. Ill be a customer for life if they keep this up!!
sdhomes (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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Simply The Best - Electric Kitten
I've been with the kittens for a couple of years now. Simply it is the best hosting company I've come across in the last 10 years. Thank you Kim, Tom, Mo, Mike and all the Kitten Staff!
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Overview

About Electric Kitten

Electric Kitten Hosting

Affordable Professional Hosting from Electric Kitten Hosting. Professional affordable web hosting with generous hosting space and generous bandwidth.

Friendly stellar support 24/7 web/phone/email

electrickitten.com Screenshot
Website research for Electric Kitten on May 14, 2013 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Baby Kitten featuresSummary of services:

* 1000 megs of space
* 25 gb transfer (25,000 Megabytes)
* 2 domain names
* 150 email accounts
* 20 subdomains
* 2 email lists
* 10 MySQL
* FTP access
* MailScanner SPAM-VIRUS [...]
Plan URL : http://www.electrickitten.com/shared-hosting/baby_kitten.html
$4.00/mo. 1500 MB25 GB
Linux/Windows - Domains Keep mouse
over features!
Price Updated
Domain Names featuresOnly $10.95 Domain Names

Electric Kitten is a truly refreshing hosting company as we offer our clients superior service from getting your first domain name to our exceptional hosting packages. We proudly present the following domain extensions [...]
Plan URL : http://electrickitten.com/domain.html
$10.95/yr.

Marketing information is managed by sales@electrickitten.com [login] | Last company update:

Web stats

Targeting: United States

TestimonialsCustomer testimonials

Can you say "Electric Kitten Rocks, Infinity!" ? Even before I signed onto electric kitten, the support was amazing. After answering a million questions for me, I decided to switch from my current host over to EK. I haven't looked back since - no matter if it's 8am, 9pm or 4am - I know if I have a problem or a left field question, they'll be able to help me out. The best part? They just keep getting better! So many thanks for all your help along the way - I recommend Electric Kitten hands down to anyone who likes to be treated as a real person, not just a number in a sea of client ID's.

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ReviewsCustomer Ratings

The quick stats of Electric Kitten profile shows a note average of 7.2 out of 10, counting 23 opinions. (few listed on the top of the page)
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Renee Swank (-no email-)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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Control Panel
Electric Kitten customer service is always consistent, prompt, courteous and satisfied my questions every time. The control panel is easy to navigate from first use (cPanel). Electric Kitten delivers! I'm glad we went with Electric Kitten.
Steve K. (gonefishin965@l...)
Time Hosted: 2 to 3 years
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Cost
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My friend recommended Electric Kitten and I am very happy with the service. If you are looking for a friendly small company, EK is the answer. Support is always ready to help. Thank you Electric Kitten.
Sergio Guerero (s.guerero@y...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
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The understanding that what you pay is what you get has been proven wrong with Electric Kitten Hosting. Their affordable prices does not mean lesser services. The service have been phenomenal so far A+

Keep Up the good work!
Andy (andy@a...)
Time Hosted: under 1 month.
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Order my first site with Electric Kitten little under a month ago. The account was setup instantly, and their support team helped me setup my first blog in no time. I am head over heals with Electric Kitten!
Stephanie Landon (stephanie_landon28@m...)
Time Hosted: under 1 month.
Global rating
Features
Cost
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I had been trying to get a hold of this company with their "24/7 Tech support and Live Chat" for over a week, and no one returned my emails. Find it strange and unsettling that their contact address is a PO Box. The search continues.
Angelina F. (-no email-)
Time Hosted: over 3 years
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Cost
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Without any doubt Electric Kitten is one of the best hosting provider today... Services keeps on expanding and support is friendly and fast.

I am shocked to read about the negative reviews from the same person, who is simply trying to ruin the image if such a friendly company, especially that his complaint is about some text removal and not related to any service ... Shame on you John Strikwerda!
John Strikwerda (ehmax@e...)
Time Hosted: over 3 years
Global rating
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Cost
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DO NOT HOST YOUR SITE WITH ELECTRIC KITTEN!!!! I am John Strikwerda, owner of the site ehMac.ca. I have *REPEATEDLY* requested to Electric Kitten that they remove the testimonial off their website, yet they refuse to do so. (I used to host with them over 5 years ago when they were under a different ownership) The last slew of positive reviews on this review site are probably from Electric Kitten. If you look down about 5 reviews, you'll see "someone" has copy and pasted my testimonial back from 5 years ago, and posted it as me. I DID NOT POST THAT POSITIVE REVIEW!!! This is a copy and paste of the same review on their site that they refuse to remove.

"Someone" has simply copy and pasted all these testimonials that are over 5 years old. See this link from internet archives:
http://web.archive.org/web/20060208113800/www.electrickitten.com/testimonials.html

See the post on my site here: [read more...]
Kamal F. Dada (dadak1@h...)
Time Hosted: 6 mo. to 1 year
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Cost
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The best hosting company so far for me: Fast, pleasant, and reasonable.
Thank you electric kitten... Highly recommended. I am not sure about the negative reviews below, do not sound legit to
me!
Rick Miles (ricky_miles@y...)
Time Hosted: over 3 years
Global rating
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Cost
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Like most reviews... I am an IT manager. I hosted with many other providers, till I landed on EK after a referral from a friend and current client. Support is fast when I needed it (rarely) and the service is very good... Nothing out of the expected. I found dealing with a smaller company is much better and more personal.

Thank you for reading.
Best,
Richard M.
Carlos H (Carh976@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I hosted over 25 sites with electrickitten over the years.
Electric Kiteen simply rocks. Highly Recommended A+
Diane Chan (diane.chan@m...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I've been with EK from the the start (2002) and have nothing to say about them but to praise the consistent excellent service and stellar support. EK went through ownership change, but the service did not change - if anything it got imporved.
I only gave a 9 for the cpanel - as I like to see more things added to it.

In general a great affordable hosting company. Keep it up!
Jim (jimkodak74@a...)
Time Hosted: 2 to 3 years
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Cost
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EK customer service is consistent, prompt, courteous and satisfied my questions every time. The service is phenomenal too and rank up high with the big boys. The control panel is easy to navigate from first use. I'm happy we are with electric kitten.
Tom (geraghty43@y...)
Time Hosted: 2 to 3 years
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Cost
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Used to host my site with electric kitten, and they sold my account to a new host. Subsequently, they have charged me for hosting and I have issued chargebacks through my credit card company. They were very rude via email, and refused to reimburse me, even though they no longer hosted my account. Effectively, they have stolen $120 from me, and many other ex-clients too.
Do not use electric kitten, you will be burnt.
We will not assume cancellation of any account if no cancellation request is received. You will be responsible for the entire renewal amount if not cancelled according to the terms mentioned.
Marketing representative (sales@electrickitten.com, ).
JOHN STRIKWERDA - a.k.a. ehMax - "Mayor" of ehMac (-no email-)
Time Hosted: over 3 years
Global rating
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Cost
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I've been running ehMac.ca: Canada's Mac Community for about 5 years now. I've been with several different Hosting Companies but I've never been fully satisfied. I even tried setting up my own server and running it, but that was a nightmare. Then one evening after many, many hours of Googling and scouring the internet, I came across a really funky web site called DigiKitten, which in turn led me to Electric Kitten. Sometimes, you just get lucky. I could not be any happier than I am with my site being hosted on Electric Kitten!!!!! I'd be totally thrilled and satisfied if all I was getting was the rock-solid, great priced hosting package that makes my active web forum perform great. But the ultimate clincher is the service I receive from Electric Kitten. Simply put, there is nothing better out there. From their amazing control panel, which is extremely easy to use, to the mind-blowing Urchin Stats (Find out absolutely everything about the traffic to your web site in an amazing [read more...]
John Strikwerda (ehmax@e...)
Time Hosted: over 3 years
Global rating
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Cost
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Used to host my site with Electric Kitten with previous owners but have longed moved to new host. Have heard several reports from my members about having poor customer experience with Electric Kitten, and continuously charging customers after they cancelled. I have repeatedly requested from Electric Kitten that they remove my name and company name from their list of testimonials, but they continually ignore my request. I will be forced to have my lawyer serve them papers. If anyone has their legal mailing address, please post here. For me personally, I would strongly avoid Electric Kitten.
tom g (tom.geraghty@y...)
Time Hosted: 2 to 3 years
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In 2008, Electric Kitten sold a lot of their shared hosting accounts to another company. They are still trying to charge these clients and legal proceedings are likely to follow. Would strongly advise against using Electric Kitten, should the same happen to you.
We will not assume cancellation of any account if no cancellation request is received. You will be responsible for the entire renewal amount if not cancelled according to the terms mentioned.
Marketing representative (sales@electrickitten.com, ).
Clint F (clintf@g...)
Time Hosted: over 3 years
Global rating
Features
Cost
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I want to extend my gratitude for your company and its services. Being relatively new to the web hosting environment. I had many questions. There wasnt a question that I had that you were not able to come up with a quick, efficient answer for. I really enjoy using your services and they are very user friendly. One thing that stands out to me is when you sent me my confirmation letter, in it you mentioned that if i was apprehensive about changing any of my settings, that your company would do it for me free of charge. And not only did you back that up, but you also helped me to do it myself. Its this type of treatment which makes me value your service and your company. You have high standards and you go the extra mile to make sure they are met, and you do it with a sensitivity to your clients. Thank you for a wonderful experience, and may it continue in the years to come as we both grow together
-anonymous- (-no email-)
Time Hosted: 1 to 2 years
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SCAM! they are malicious! They started out good but now they have a new owner who steals. DO NOT USE!
Our policies are clearly posted on our site http://electrickitten.com/policies.html
If you have an inquiry please open a ticket at kittensupport.net

Marketing representative (sales@electrickitten.com, ).
RICH - South Carolina (rich_sc68@g...)
Time Hosted: over 3 years
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Folks, this is what it's all about! The staff at Electric Kitten has bent over backwards for me since the first time I contacted them. If you want "unmatched superior service" for your online needs, then look no further! I was not happy where I was prior to finding Electric Kitten because other providers had limited support for the functionality my community needed and during my first contact with Electric Kitten I explained my needs and they supported me from the get go. There's nothing like talking to someone on the phone who knows exactly what your problem is and what's even better; they know how to fix it. The dependability, reliability and knowledge of EK definitely has me feeling fuzzy all over! :)
GERALD KIELPINSKI (lebnene@g...)
Time Hosted: 1 to 2 years
Global rating
Features
Cost
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After having tried three hosts that promised everything and in the end delivered considerably less, I thought that I was doomed to be part of the mass marketed and unexplainably complex world of internet hosting. Then I found Electric Kitten. I knew from the start that here we had people that cared about what they were doing! My initial setup confirmed this, as their explanations and procedure were simple and personal. SInce then, I have been extremely pleased with the logic behind this company and with the details in the service they offer. In all honesty, I feel as though I have found a gem in the vast arena of cyberspace, the best kept secret of the web that probably won't be secret for long...
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