Empire Data Technologies review

This review cover a general impression of edthosting.com product features like reliability, support, data center, price & more. Brand #8527, listed since .

Most Recent Customer Reviews

-anonymous- (-no email-)
Time Hosted: over 3 years
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Features
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the worst hosting company EVER
This is the ABSOLUTE WORST company to do business with. DO NOT sign up with them!! We have tried contacting them when our sites have been down and they take days to respond and do not provide you what you need to resolve the problems. They were better years ago than they are now. Buyer BEWARE
mike (xakep2004@y...)
Time Hosted: under 1 month.
Global rating
Features
Cost
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They never resolve to tickets...they just closing them...they never respond to phone calls and never call back...horrible I wanted to leave them and I couldn't figure out how unlock domain to transfer because their site is horrible
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Have had multiple domains hosted over the years, mostly because they are local and I knew folks there. Prices on shared domains is fine. The dedicated server pricing is high.

The primary issue is that customer support is absolutely the worst I have ever experienced, especially lately. No response to multiple tickets or voice mails. The only way I think I can ge their attention is to cancel the credit card (they are very efficient at billing your credit card, not efficient at responding to support inquiries).
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Overview

About Empire Data Technologies

Empire Data Technologies was founded in 1998 as an application development and web hosting firm. They specialize in the Hosting, design, and development of web based applications, which allow their clients to centralize the management and maintenance of mission-critical data.
Empire Data Technologies is unique in their ability to provide a true end-to-end solution to their clients. From needs assessment to hosting your application, their expertise allows you to focus on running your business, while they take care of providing you with the IT skills and infrastructure you need to succeed in today’s economy.

edthosting.com Screenshot
Website research for Empire Data Technologies on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Empire Data Technologies Starter Package featuresEmpire Data Technologies Starter Package is a great platform for personal websites or those just getting started. This plan is designed to get your new web site online quickly and easily, at a very reasonable price. Perfect for a 5-10 page site [...]$4.21/mo. 250 MB10 GB
Empire Data Technologies Budget Package featuresEmpire Data Technologies Budget Package provides you with a reasonable amount of disk space and monthly data transfer, and includes support for Microsoft FrontPage Server Extensions and ASP scripting. This plan is designed to get your web site [...]$6.37/mo. 550 MB30 GB
Empire Data Technologies Standard Package featuresEmpire Data Technologies Standard Package combines a larger amount of disk space and monthly data transfer with support for Microsoft FrontPage Server Extensions to allow you to quickly get your site up and running. FrontPage makes it easy to [...]$11.47/mo. 750 MB35 GB
Empire Data Technologies Advanced Package featuresEmpire Data Technologies Advanced Package combines a moderate amount of disk space and monthly data transfer with Microsoft Access database support to allow you to support e-commerce websites, serve dynamic content and store customer information on [...]$22.92/mo. 1 GB40 GB

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Targeting: United States

TestimonialsCustomer testimonials

"The service and staff support that we have received from EDT Hosting has
been EXCELLENT and if we require your services in the future would not
hesitate to use them or recommend them to others."
steve weiss ( sweiss@w... ) / dsowork.com

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Social Networks

https://www.linkedin.com/company/edthosting.com
About: The EDTHosting.com data center has been engineered using the latest design methodologies, including state-of-the-art design specifications in Security, Heating and Cooling, Uninterruptable Power and Fire Suppression. Our facility utilizes a zoned cooling design specification, with hot aisle / cold aisle strategy between cabinet rows. This layout creates an environment that is conducive to maximum efficiency for our HVAC systems, and leads to cooler servers which in turn translates to cooler, more reliable equipment operation. Our zoned fire suppression system utilizes clean dry agents, and redundant, conditioned power sources. This combination offers you the best practices in data center design and management available today. With an emphasis on physical security as well as network security, we have designed our data center facilities to be as secure as possible against unauthorized access, theft, fire and other physical threats. The physical security of our data center and offices is monitored 24/7 via biometric technologies, CCTV and physical alarm systems.
EDThosting.com account is having 3 followers on LinkedIn and 2-10 employees.
No official account on Google+ yet!
No official Blog yet!

ReviewsCustomer Ratings

The quick stats of Empire Data Technologies profile shows a note average of 1.8 out of 10, counting 6 opinions. (few listed on the top of the page)
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-anonymous- (-no email-)
Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
absolutley dire!
suspended my site hosting for non payment, despite receiving full payment 2 months prior.
Zero response to any of my 30 emails since.
This isn't the first time they've done this...my web designer no longer uses them for this reason.
It's cost my business thousands in lost revenue and lost emails.
I will be taking this further.....
AVOID!
Dana Oyler (doyler@a...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
EDT Hosting Tech Support is Horrible
We have had intermittant problems with EDT throuout the time they have hosted our website and emails. Until recently the problems were resolved promptly. Over the last month we have had numerous problems with our emails, specifically with outbound emails. I have opended numerous tickets over the last 2 weeks and always get an email stating the problem has been handled and then to experience yet another issue. I have called repeatedly to speak with someone and get nothing but a recorded message saying all of their tech support people are busy on assisting other customers and to leave a voice mail which will automatically open a support ticket. Our lifeline is our emails and it is effecting our business immensely.
Silent K (silentk62@y...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
Terrible customer service
I started with a Custom account. Eventually had to pay to go to an Advanced account because the Custom server kept crashing.

Database backups and restores do NOT work from Control Panel - I have to have them do it, and that takes days.

NO customer support after normal business hours and none on weekends. When you call after normal business hours you get an operator who only creates a ticket, which you can create online anyway, so what is her purpose?

I have had my site go unavailable, SQL database access interrupted - sometimes for as long as 3 days. Interruptions happen at least once per month, sometimes several times per month. I never get an explanation, and only once did I get an apology.

Don't use these guys - they have no clue about customer service.
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