Easy Hosting review9 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 0 social accounts, Alexa #769108, listed 2009 (#12197)
Most Recent Customer Reviews
Email has been down since Friday noon , today is Tuesday 4:00 pm
No end in site.
No return calls
Easyhosting.com provides a bad billing service. They continued charging my credit card for services that they did not provide such as domain name and pointing services after the domain names were transferred out a year ago. Every domain name has a different password and you can not find out the list of domain names and services you have with them. Every time I ask to stop charging my credit card for service they didn't provide they ask my password. Tried to explain them that there is no need for a password if I don't have a service with them. Really bad and unpleasant service.
I find tech support pretty good. Billing is impossible. case in point, we have just sent out thousands of postcards promoting our service and pointing to our website. Yesterday (Saturday), I see that our site is down. I call easyhosting tech department who tells me billing suspended our site and they are now close for the day - he can't do anything. Tells me to call back tomorrow. I call back the next day - no answer from billing. I talk to another tech guys who says billing should be in. Nothing. I call back talk to another tech guy who puts me on hold, checks and says that billing is closed on Sunday. SO, now our site is down for 2 days at a point when we've just spend thousands of dollars promoting our service and directing people to go to our site - which is down Access Forbidden! Oh, did I mention that I switched to auto payment by credit card last month to avoid this kind of thing (we've had issues with our other sites hosted by EasyHosting being suspended)? The only reason we [read more...]
About Easy HostingEasyHosting offers website design, development, Internet marketing, web hosting, domain registration, and ecommerce. Our goal is to provide outstanding service at an outstanding price. At EasyHosting, we are able to price our services far lower than most large development firms by keeping our costs low while maintaining our high standards of quality and commitment to you, the customer.
With many years experience in the complex world of Information Technology, EasyHosting saw a need for web-based solutions focused on one thing: ease of use. We will help you create the Internet presence your business needs to be successful in and, most importantly, grow with the digital revolution.
We believe that our ability to establish and maintain long-term relationships with our customers, and differentiate ourselves from the competition, depends significantly on the strength of our customer support and staff. Consequently, EasyHosting values frequent communication with, and feedback from, our customers in order to continually improve the quality of care provided by our customer service representatives. In addition, it is the goal of our customer service center to provide dependable and timely resolutions of customer inquiries, 24 hours per day, seven days per week. Feel free to browse through our services and contact us at 1-888-390-1210 for a FREE consultation.
Our Services Include:
Domain name registration
We register, renew and transfer domain names through a quick and user-friendly registration process on our website www.EasyHosting.com.
Webhosting and maintenance
This service is offered because it allows for a complete packaging together with other services that EasyHosting offers. Moreover, in order to empower our customers to establish their Web presence and drive its success, we offer the many value-added products and services such as FREE spam filtering, website templates and enhanced email with SyncSuite.
Website design and development
The service that we offer to businesses is modeled after the service that larger Web development firms offer Fortune 1000 companies, in the sense that it is completely customized and unique to each individual client.
Website marketing and analysis
After we build a website for a client, or a new client introduces us to their pre-existing site, we can then offer our marketing services. As Website Experts, we can analyze and test a website based on an established set of standards that account for the website's aesthetic value, scalability, functionality, ease-of-use, and customer demographic. After an analysis has been made, we then explore and present a detailed list of the most efficient Internet marketing tools and methods available to them within the constraints of their budget. This type of service is pertinent to our company given the fact that a very large percentage of small businesses are on a tight budget and can only afford to take advantage of marketing efforts that are targeted directly at their desired demographic.
Our Webhosting Data Center:
Our state-of-the-art data center was built to genuity standards. We use four North American points of presence to ensure reliability. The main center is an 80,000 sq. ft. Intelligent Internet Data Center, located in Toronto, Canada, with a capacity of more than 35,000 servers — built to grow with your business.
Our multi-level approach to security ensures all of your systems and applications operate in a safe and reliable environment. The center provides top-level 24x7x365 perimeter security including video surveillance, biometric and card-key access, and 24-hour on-site security.
Our Webhosting Platform:
Our web server clusters are bundles of hardware, operating systems, and applications integrated to host and serve business-critical web applications to users worldwide. We ensure that the hardware, software and network infrastructure to support websites are optimized for speed and efficiency and robust enough to handle the peaks and valleys of customer demand.
Our servers are protected with software-based firewalling at source and destination addresses, and source and destination ports. Our systems are secured using the latest security methods including router access list filtering on inbound carrier feeds and firewalling at the SYN level on internal devices. Security systems, including firewalls, are tested on a monthly basis. We use security scanners that are automatically updated instantly with the latest exploit/DOS check codes. This provides us with an accurate and detailed report on our systems.
What is Web Hosting?
Web hosting is a service that allows your website to be online and makes your site available for others to view on the Internet. Think of web hosting as an online storage service for all the content displayed or accessed through your website.
How can a website help your business?
Today many consumers start their search online prior to making a purchase at a brick-and-mortar store — your website may be the first chance you have at making a good impression on a potential buyer. Benefits of a website include:
It is an online business card available 24/ 7
Provides communication with your loyal or potential customers, associates, and business suppliers
Provides product and service information to millions of customers quickly and inexpensively
Serves as a communication medium to help increase your customer base and reach new audiences.
Offers customers unlimited trading hours
Helps increase sales and break through geographical barriers and become globally accessible 24/7/365
Communications to customers can be quicker and easier
Boosts your business presence and makes it easier for customers to find you
Having a website can benefit every type of business or services. A website helps you reach customers which widens your customers base and helps you gain credibility and loyalty from present and potential customers.
With EasyHosting hosting packages you have access to a number of advanced features:
Ample storage space and transfer limits
The ability to easily create a professional website with no design skills
The ability to include an online store directly on your website
Access to email with advanced user features
Access to our award-winning online control panel, WebsiteOS.
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According to Look, the sale agreement includes a 40-month marketing and licence arrangement where Look and Bluegenesis will jointly promote the EasyHosting brand and share in its revenue. The deal is subject to potential post-closing adjustments."We are very pleased with the agreement reached with Bluegenesis and we look forward to working with them to grow the web hosting and domain businesses," says Gerald McGoey, CEO of Look.The telecommunications provider lost $2 million in its latest reported quarter on revenue of $4.9 million, which is down from $6 million a year ago.Look provides Web hosting, domain registration, high-speed and dial-up Internet access, Web applications, digital TV, webmail, parental filters and ... [search all easyhosting.com news]
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Billing system sucks. No invoices ever issued. Worst ever to communicate.
Continuously putting the long-term customer in Suspend, w/o trying to resolve poor invoicing system- which doesn't exist. Money are collected w/o ever issuing any invoices making impossible for business to keep control of.
Worst ever service.
I've been with Easy Hosting for about 4 years and they were great at the beginning. I'm not sure what happened, but over the last few years, it's become an embarrassment.
They haven't continued to evolve and offer the exact same services as they did years ago. Considering how little they offer, their prices are OUTRAGEOUS!
Technical support is always polite, but has very little knowledge on how to actually resolve complex issues. It's almost as if they're reading off a manual.
Easyhosting's web-based invoicing is corrupted. We received two email invoices for April 2011, three for July 2011, and four for January 2012. They repeatedly sent us notices of suspension of our account when we were up to date in our payments. We sorted things out with them, we thought, in June, and paid our June invoice. They agreed to send us future invoices by mail. No further invoices have been sent. However, today, they de-listed our account without further notice. They tell me it will take 24-72 hours to put us back on. In the meantime, no-one can send us emails, we cannot send emails or scan documents to our emails, and our website is off-line. Our losses are mounting. As you can imagine, I am completely infuriated. No business should tolerate this irresponsible service.
Just ftping files took so long it brought back memories of 28.8 modems.
Once the files were up, whatever ridiculous caching mechanism they're using started slowly updating files over a period of about 1.5 hours. On a site with about 10 pages and 50-100 images.
And of course the site was throwing errors the entire time.
Just brutal, I'd be emberassed if I owned this company.
Domians and nameservers registered in the Florida making us surf the world to find them.
Technical support always has the same answer for everything:
Contact dns or billing.
You guys are the worst ever!
This is coming from a customer that has been with easyhosting for 15 years.
I have moved all my sites to a liable source and the service is great! Finally a real Hosting service.
I will be contacting all the clients that we have setup at easyhosting and move them to the same reliable source before they have the same problems. If you experience an influx of cancellations you will now know why.
Next time learn to take care of your aged customers.
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