Dot Easy review60 user reviews, 0 support responses, 0 testimonials, 8 products, 0 promotions, 5 social accounts, 58075 domains, 52041 hosted, Alexa #83882, listed 2005 (#540)
Most Recent Customer Reviews
Asked about domains before I bought them by phone and even by email and was never told the information I asked apparently. Now DOTEASY is trying to charge me an extra $15 per domain to transfer out when I have asked about all this well over a month ago and was put off apparently because all this is hidden in their terms.
I have been using doteasy services for more than 10 years and I have never had technical or administrative problems, whenever I needed the technical support, I was very well attended, always quickly, all answers in less than 24h.
I am very satisfied with the quality, performance, and security of the data I have had over all this time. There are hosting plans to many types of needs, with very competitive prices. They are always evolving and perfecting their services, tools and software platform. Would recommend to anyone wanting a reliable and honest service.
Absolutely HORRIBLE COMPANY to deal with. I just finished transferring the last of a dozen domains from them. It's like having all your teeth pulled. They tried to blackmail me on the last one by saying there would be a charge to transfer the domain in to my name. I pointed out that the WHOIS record already showed me as the owner of the domain. You are not allowed to unlock your domain without jumping thru hoops with multiple emails. If you are a business this is the last place you want to do business with.
About Dot EasyDoteasy was founded in May 2000. Since day one, our goal has been to offer quality, affordable, banner-free, domain-based web hosting solutions to our customers. Over the years, we have introduced suites of web hosting solutions and applications, all available as free add-on value to our hosting plans. We have also expanded our line of hosting plans to offer advanced web hosting solutions, such as cloud hosting, for customers who want more flexibility, control and capabilities.
Doteasy has never been compromised since day one. Doteasy is a premier web host, trusted by over 500,000 satisfied customers. We provide the affordable hosting solutions, expert technicians, friendly knowledgeable support, top-of-the-line hardware and technology, and state-of-the-art data center to ensure you a successful online presence.
We stand firmly in our belief, affordable web hosting should not mean compromised web hosting.
We operate our Cisco-powered data center out of Vancouver, Canada.
Our data center and network are designed and optimized to accommodate and enhance the high-availability demands of your mission critical websites.
Our network is connected to multiple upstream providers, all to ensure data travels in the fastest, most efficient manner possible. Our network partners are comprised of nationally recognized telecom companies who have worked with us to build and maintain our world-class network. Fully redundant core switches and routers, using the BGP4 protocol to ensure that data can be routed even in the event of an uplink failure.
We do not rely on the local power grid to guarantee uptime. Our on-site diesel-powered generators and centralized Uninterruptible Power Systems (UPS) provide power conditioning and ensure uninterrupted hosting operation. In the event of a power failure, our dedicated diesel generator will switch over within seconds to ensure continuous power. Our power systems and generators are tested regularly to ensure tip-top performance and response.
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I have been with Doteasy for many years and the team have never let me down.
They always answer my support questions quickly and never fail to sort out any issues I may have. It is terrific value. I am able to run my business very efficiently with no domain, email or hosting problems. Thanks Doteasy!
My family, friends and I own 11 domains hosted at Doteasy, both Basic and Unlimited, since 2002 and I hereby want to thank them for an excellent service offered at the best prices by an expert and very helpful staff. I have noticed very few negative comments that I can contradict to whomever contacts me because they are published by uninformed people who donot spend a few minutes to click preferences when signing up for a domain or hosting service. There are options to choose from and Doteasy has NEVER charged anything without consent or without asking first. Please note that we have also used another service a few years ago to check and compare but ran away after the first year! Long live Doteasy.
The price is right at all levels of hosting that Doteasy offers. But the thing I like best is their support. Whenever I have a question, or need help because I messed up something, they have come through for me. I have a number of webs with Doteasy at various levels of service. I will not ever consider moving my webs to another service.
I needed to upgrade the plan (for increased traffic during a festival) for 1 month only. I was able to do this and return to the basic plan once the festival was only. Doteasy staff replied to all my emails really quickly and told me precisely how to go about it - in plain language that was well written. All proceeded without a hiccup. Thanks so much.
I using basic hosting 7 years before upgrade to unlimited hosting. Customer service team very helpfull and answered every questions as i want to know. My website never had a problems so i would recommend it to anyone.
The internet has always been the best way to have global exposure. My clients are not large companies but individuals that needed a boost into cyberspace and at a price that hard to refuse ~free! Doteasy allowed me to provide that for my clients for years. Only this year do they charge a small monthly fee for their basic service.
I have hosted over 21 websites* with Doteasy for over 15 years and have been extremely satisfied with their performance, and customer service. (*that is currently, with many more that have moved on to ad co.s that charge big bucks for their services). I am a small website builder on the side, doteasy allowed me to be all I needed to be for the people that needed me. Thanks Doteasy for everything!
I have used Doteasy since like 1995 and they have alllwaaays been World Class service providers. Even when i mess things up bad... they come through like marvel super heroes and save the day (my small piece of cyber-galaxy). I've tried netsolutions, register, godaddy and they made me feel aghhhhh.... violated. Doteasy is easy, robust, value priced and the staff is friendly, crazy warp speed timely and sniper like... one shot one kill dead on with technical resolutions (to issues I cause) . I absolutely adoooore and rate them as numeral uno. :) the artist 'one flower' aka james francis
It's too bad you limit the "Time Hosted with..." field to "over 3 years". I have been with them since they first came into existance. Their strength has always been price, never support. I maintain several very basic, very low-traffic websites myself that rarely change. I do the html, etc, and use no email with them, etc. I've always renewed my domains 5 years at a time and so forth and paid nothing else otherwise. Now Doteasy is forcing us to begin paying over $20/year for basically nothing, since I essentially never use anything they offer. There is no "free" hosting at Doteasy anymore. And even though I have several years to go on my Domain life, they want to force me to start paying for something I don't even use. The worst part though is the incompetence of their online service staff who seem incapable of answering a question and can only repost irrelevant information that has already been sent to me in pro forma emails. Very disappointing, especially after being with [read more...]
At the lowest price, this group provides support by email only. The amazing thing is that almost every problem is solved the first time out of the box.
Fantastic service, really, cheap rates and no problems with any of the websites I manage. I recommend that all my clients use DotEasy. For the web designer, there's a way to access all the sites I manage through one interface without worrying about everyone's password.
Free domain hosting and under $2 per month.
Doteasy has never been down unexpectedly in the 10+ years that I've been using them. If they are planning on doing maintenance, they have always let me know. I have always been able to access my site, and my webmail.
Whenever I've needed help on anything, their support has always responded quickly, and have been able to help me with whatever the issue was. I would recommend them to anyone (and frequently do).
I have had over 12 domains registered and hosted at Doteasy, their broad selection of different hosting packages always have an option that fits each websites needs and price points. Prior to working with Doteasy, I had several support issues with other hosts and registrars, but Doteasy's service has always been impeccable, with great value for your money! Go to Doteasy.com to register your site right away - they're the right people!
WARNING!!! Stay away from Doteasy. After getting your credit card details they will swindle you out of every dollar they can get. They will lock up your domain names, (this is never obvious until you actually try to transfer your domain name away from them). They will deduct hidden charges you didn't know about, and charge you a huge fee (we were charged over US$100.00) for giving you back your own domain name if it happens to have expired, even for one day. They are fraudsters, swindlers and tricksters of the worst kind. They ripped us off and they will rip you off.
This company is so supportive and so friendly. Love their website creating tools and their friendly tech support team. Ask them anything you want. You will get all kinds of help from them. Thank you guys
I had not heard of Doteasy before going to work for Morton Amusement a few months ago... they've been using shared hosting with them for several years... I mostly have experience with the "big guys," and frankly, this is MUCH more attentive, better features, and about the same price. I've done a LOT of work enhancing the company's web presence, and I've needed some server support for several scripts. They've been quick, very responsive, and helpful. They provide good advice and aren't clueless like a lot of first-line tech support folks. Totally recommend!
I can definitely recommend it to others.
I have had my website up for over 4 years and ever since the beginning Doteasy has always been there when ever I run into any problems with my site. Always courteous and very professional they have helped me solve all my problems. Whenever I need to create a website I always choose Doteasy as my host.
Thank you Doteasy.com
Doteasy has been front and centre for my websites, providing great tools, responsive support and non-intrusive site development/help.
I have had a website with a free, basic hosting service provided by Doteasy for more than 5 years. During this time, I have been impressed with the improved uptime, lack of ads, and increases in storage space and bandwidth. Even though I am a senior citizen, albeit with good tech skills, I find it very easy to use the cPanel as well as to manage my site by ftp. I rated the cost a 9 instead of 10 because of the somewhat high price for domain name registration that is required to be by Doteasy with a basic plan.
The one feature I found lacking from the cPanel for free hosting was the ability to password-protect files and directories. The Doteasy tech support team was very responsive and helpful to me over a period of days in providing clear directions and a link to a utility to help me add password protection myself to a directory on my site. I am using this directory for developing drafts of pages. I would have given the Hosting Plan Features a 9, rather than a 10, if I had [read more...]
In my dealings with DotEasy, I have never had any contact problems, and any issues have been dealt with pronptly. The only nitpick I have is the Candian Funds paid are well above the international exchange rate for the US amount stated.
doteasy.com They have always been there to answer questions and help. I've been very pleased with them and have not noticed any down time for the website.
Doteasy is a great host if you are building a simple website. It is easy to navigate and understand what is going on. The price is right for what you receive.
Doteasy charged my credit card with an un-authorized charge after they sent me an email saying my domain will expire in 5 days if I didn't renew it. I didn't because I wanted it to expire, but they charged my credit card any way and refuse to reverse the charge.
I will never do business with Doteasy again. They are untrustworthy and their software and hosting are very poor.
We were doteasy customer for about 5 years and with every year service get worse and worse, so we finally deflected to a more reliable hosting company.
If you running website that nobody cares about and it is ok for you to be off-line for a few days, then you can consider this company for yourself.
Otherwise consider the following experience:
Security of doteasy shared server were bridged twice in past 6 months
Doteasy customer care replies 1 time in 24h for tickets. So any issue you may have can be resolved only in 2-3 days or longer.
Doteasy may take action to disable accesses to your site while stay unreachable to resolve the problem.
Last thing I want to mention that Doteasy bills in Usd and keep using exchange as 1.3, so make sure that you billed what you expect, not 30% more.
Overall it is hard to recommend this company any longer, even for non-critical hosting.
My experience with Doteasy is good. I am using their unlimited hosting account and it’s quite fast while visiting locally (I am in North America).
I saw some comments in regards to their business practice and concerns about violating ICANN policy. Well, I guess if they violate any ICAAN policies, they would have been out of the industry already.
An one-sided negative comment from a previous employee at Doteasy makes me wonder if his/her comment is based on job termination?!....just my 2cents.
Doteasy engages in illegal billing and business practices. They will charge your cancelled account without consent. They do not follow ICANN policies be warned. I worked there, and I was DISGUSTED at how I had to lie to customers and basically make excuses on why we cannot transfer their domain name.
If a customer changes their contact information on the domain, they cannot transfer the domain away from Doteasy until after 60 days. So basically, you are FORCED to renew with Doteasy. If you want to transfer your domain name before expiry, they will keep the ball rolling until it expires, and then tell you it has expired, so you cant transfer it and you are required to renew, which is a 60 day lock.
If you attempt to dispute charges via your bank. They WILL charge you a hosting chargeback fee.
Be warned and stay the hell away from Doteasy / In2Net / Dollarhost (they are all the same company).
Terrible service, continual surcharge fees, administrative service mixups which will take years to resolve - there is nothing "easy" about Doteasy. Doteasy offices are located in Canada, so plan on some pricey FedEx fees while you try to regain control over your domain.
Doteasy is horrible if you want to transfer your domain & hosting away from them. I logged in and got the authorization code & initiated a transfer of my domain before it expired. I got a notice from the new registrar that the transfer was successful, followed a few minutes later by a message saying the transfer failed due to a lock status. I messaged Doteasy about the domain lock, but they did not reply until after my domain expired. I clearly checked the lock status of my domain when I was getting the authorization code and it showed to be unlocked. After the transfer failed I checked again and it showed to be locked. Doteasy refuses to unlock it now unless I pay their "domain release fee" which is the same dollar amount as renewing and hosting for another year. I've already paid for another registrar & host and do not want to do business with Doteasy any longer. Repeated messages to support & a phone call have failed to resolve this issue.
Once My website become active things suddenly stopped working. After many hours of investigation, I submitted a support request to DotEasy. They responded by informing me my script couldn't release resources and was causing trouble for the server. I checked my code for an extended period of time and could not find any errors or reasons why resources were not released.
After many days and attempts by Dot Easy support to sell "partner" services and hourly dubugging services I figured out there was NO problem with my script. DotEasy was simply not capable of providing shared hosting services.
When they would not enable my website I requested a refund. They refused.
Although their support responses were within a day, the content of the support response was lacking. It's also unacceptable to bring down a site without warning or notice the action was taken. Nobody can run a business when the hosting can [read more...]
They even sent me a link, for a web email to fill out... I wrote a long email, only for the form to tell me that th domains do not exsist, erasing EVERYTHING I wrote down.
As for their service, their folks seem to be incompetant as well!
Doteasy.... eh, NOTSoEasy!
I had a problem with my mySQL tables getting erased and lost of all of my Movable Type data. They said it wasn't their fault because they don't support Movable Type -- even though that would have nothing to do with my database getting erased.
I'm paying for a plan that includes PHP5 but they're only giving me PHP4. I complained, and they said that I'd have to pay a hidden surcharge to access certain features -- even though I'm already paying for them.
Dealing with DotEasy has been a pretty unpleasant experience. I'm in the process of moving all of my sites over to DreamHost, which has been much more accommodating.
Read ALL your emails.
Do NOT use your VISA card that is linked to your checking account!
They are located in Canada. Make sure you know this before doing business with them if you are in the United States. You will be charged an exchange rate.
They have an AUTO RENEWAL POLICY for their Web Hosting Service.
They have a DOWNGRADE FEE.
They have a CHARGEBACK FEE.
They will NICKLE and DIME you!
So, while you are happily going along with $0 web hosting and it comes time to renew your domain, it's also time to make sure your web hosting stays at $0. If you cancel your domain, they then trap you by charging you $23.54 or $22.54 or $22.10, whichever version they decide to charge you.
Guess what? It's all protected in their TOS!
So, if you have to have Doteasy because you don't believe all of us complaining ex-customers or stuck-customers, just make sure you READ EVERYTHING and do NOT and I repeat do NOT provide your VISA card if it is [read more...]
I don't really need a refund guarantee for the web hosting Doteasy is providing to me, since the price of that service is FREE. Plus if you look at the terms and conditions of other providers you will see almost all of them have similar clauses regarding refunds or a lack thereof.
Yes, my domain transfer to them did take 7 days, but I was actually surprised when I found out that this was actually the bare minimum amount of time required for a domain transfer to occur because there is a mandatory 7 day transfer confirmation period for domain transfers. Plus it wasn't really Doteasy's fault that I forgot to ensure that my domain was unlocked before I started the transfer.
I renew my domains with them for 5 years [read more...]
- Hidden charges for the domain
- NO REFUND policy
- "It's your problem" attitude
Be warned one and all...STAY AWAY FROM THESE PEOPLE! You will spare yourself a terrible time and an exercise in frustration. I feel like I've been dealing with the MacKenzie brothers - HOSERS!
If you try to transfer your domain they will not release the authorisation code and will not reply to your support requests. You can be official owner of the domain (and you have also some responsibilities) but the real owner of your domain is Doteasy. Call it “free hosting” … :-/
I have just one word to say.. PLEASE don't any or buy anything from them.
I'm not satisfied with their service or network performance. I plan to leave their hosting and move elsewhere. I don't recommend this company.
I am beginning to question if this host is worth the cost (free). Upgrading to paid hosting would make no difference since the entire ISP is down.
Bottom line, it is economical but when something goes wrong, they are nowhere to be found.
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