Domain Names review14 user reviews, 0 support responses, 0 testimonials, 11 products, 0 promotions, 0 social accounts, Alexa #1761776, listed 2008 (#7038)
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Warning to anyone who has been sucked in to this company or is thinking about registering with them. You can not speak to them on the phone and the only person that responds to the phone is the most arrogant and obnoxious pig who will just laugh at you and tell you nothing!!!. ADVICE...FIND ANOTHER DOMAIN MANAGER AND GET THEM TO TAKE OVER THE MANAGEMENT OF YOUR DOMAIN NAME
They automatically bill you, without warning, and refuse to give your money back.
Then they refuse to even let you cancel your account. once you have signed up there is no way out.
About Domain NamesGet your business online with a free website, email & hosting!
Register a new domain name from only $9yr and receive a 5 page website with hosting and email free for 12 months!
Our founders have been in the domain name registration and website hosting business for over 15 years. In that time we have serviced thousands of clients, ranging from everyday people, small and medium businesses, large enterprises and government departments. Listing them all would take a little time so we've pulled a few well known names from the list.
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This company is just way TOO much hard work.
I had an email forwarding issue. Firstly Domainnames.com.au were unable to investigate the cause of my suddne ceasation of receiving emails (depsite it having worked for years). Then one staff memberof Domainnames.com.au informed me that if I purchased one of their POP email accounts, I could have my email stored on that rather than forwarded. I therefore purchased an email POP account which supposedly which was reduced in price by 70%!!! , and yet not one staff member could assist me in linking this POP email account to the Domain hosting account I already held with them.They have no phone support, and the staff on the web-based support were rude and dismissive when I was trying seek assistance.
The "support" staff at domainnames are not only incredibly rude, they are incredibly fraudulent. They have charged my credit card for a domain name that wasn't even registered with them!
Now I have to go through small claims tribunal to sort it out.
Their Certificates are bad or non-existent.
Their automated Tech Support is frustrating. However I came across a human technician and Jim was great.
Finally found contact details on the site.
They appear to no longer offer .au domains
ME: Could you please contact my brother as he needs to discuss a matter with you in relation to our domain name?
MIKE: Whats the issue you are in need of help for?
ME: My brother purchased two domain names on the 16th december called "xxx.com and xxx.com.au".
Since we have found that xxx.com is taken by another company, we expected this to be in a parked status and not actually being used if we were able to purchase it. We also found that when we go to check availability of xxx.com.au it is in fact available, so we are a little confused as to what is happening with this.
My brother has paid for both these domains and was hoping to start up these websites, however both are not operational.
Could you please reimburse him for both domains as soon as [read more...]
I am transferring my name to another provider to host and will Never use or recommend these people! The emails I received from there people basically inferred I was an idiot!
You can't even complain to a person as no phone number anywhere on site! I have never come across such bad customer service !
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