Domain Express-UK review
This review cover a general impression of domainexpress.uk product features like reliability, support, data center, price & more. Brand #16098, listed since .
Kingston Upon Thames kt2 6lx
Most Recent Customer Reviews
Bought an Email account which never worked. I asked for support and they could not solve my problem. Time and money wasters. Avoid them !!
Hello, well like other reviews i had none of these problems. I used 24/7 support a lot constantly helped throughout. When i wanted something changed/taken off ill message live support and they will do it instantly as i said i've let for free hosting. No issues and i would use them again.
Suspend my page because according to them it was using 5GB of disk space but actually it was using 165MB.They are complete time wasters and I am never going to trust them again.
About Domain Express-UKOur Web Hosting packages include:
* Popular programming languages
Use languages like PHP, ASP and ASP.NET
* Open source library
Create an interactive website with the help of our extensive range of 1-Click applications like Joomla!® and Drupal®
* Graphical website statistics
Learn all about your site's visitors and usage with easy to follow charts and graphs.
* 1-Click installation
Install applications like WordPress Blog, Joomla! and Drupal at the simple click of a button thorough our web based control panel.
Need Help at midnight? No worries.
Live chat is available 24/7 and our highly trained support staff is always happy to assist until you are completely satisfied.
Our promise to you
* Our 99.9% uptime promise ensures reliability so you can host your site with complete peace of mind.
* Price promise. We guarantee that you will not find a better priced hosting deal in the UK.
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Account started from September, 2011, having already 104 tweets with 29 followers and 31 friends. See recent tweets:
About: Domain registration for only 50pBuy a domain name today at the lowest price in the UK. Or your money back!
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Took my site down without any reason. Worst technical 'support' I have ever received. Any problem I asked them kindly to fix, they ignored my questions until I logged in as another name. Made me feel stupid when I asked perfectly normal questions about using Wordpress and making my htaccess file writeable to allow 'pretty permalinks' - instead they deleted the htaccess file, and my site. It took 4 weeks for them to remove malicious code from my website. Take money from account without notice even though I'd cancelled. The list goes on and on...Worst hosting company by far.
Lax responses - focus on pleasing themselves and not the customer. No process info on website
Second - No contact information at all on site - yes, a live chat 'support' but that is not really contact. Pre-written responses delivered by gatekeepers with little real impact on the business
Third - staff contact unhelpful - shady, uninvolved, and not at all professional. Having taken my money Domain Express sent many emails to verify that my domain had been registered, and services set up. Poof! Money gone ... the next day I have a call to my mobile from an operative who cannot be bothered to properly pronounce where he is from, and then proceeds to ask if I was **** ***** (name).
This did not make me feel secure - but apparently the call was for my security, and not for upselling ....
No explanation on the site that a call is necessary to verify identity (not that it does). They could take Paypal or Google's lead on engaging with their customers.
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