Digital Pacific review

This review cover a general impression of digitalpacific.com.au product features like reliability, support, data center, price & more. Brand #4072, listed since .

Most Recent Customer Reviews

Singaporean (jdaom77@g...)
Time Hosted: 1 to 3 months
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Digital Pacific is the best I have used
Only been with these guys for 3 months and they have lived up to their reputation. Got an issue solved at 3am this morning. Just like to share that.

Just when I thought I had deleted my site they had it restored from backup in 10 minutes. Good job guys.
Robert (robert@t...)
Time Hosted: 2 to 3 years
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Digital Pacific is the best I have used
I have used 5 of the top web hosting companies and in fact have a few accounts with some of them still. I wanted to spread my sites over a few companies in case one fell over.

I must say out of all of the companies I use, Digital Pacific are the best in relation to uptime and customer support. They have been around for 10 years now and they are a solid organisation.

I have had issue after issue with other companies I use. I am about to break my rule of using one hosting company and move all of my sites over to DP. That was my 2012 New Years Resolution, I wont look back.

If you are looking for a reliable hosting company, then they should be in your shortlist. They are not the cheapest but not expensive either and from experience the cheapest does not mean the best. I have tried them all.

If you want to sleep at night, dont waste your time looking around....

Rob
Danielle (Peparounis@h...)
Time Hosted: 2 to 3 years
Global rating
Features
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Digital Pacific - Excellent support
I have been a customer of Digital Pacific for over 2 years now and can not fault it. The technical support guys helped me whenever I had a question, were always friendly and went out of their way to assist me on more than one occasion. Their prices are extremely reasonable, especially when you consider they have all their servers in Australia and do not outsource technical support. Enough said, I would recommend this company to absolutely everyone.
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Editorial Review


Digital Pacific was founded in 2000 and is located in Sydney, Australia. Digital Pacific is a 100% debt free, profitable, customer orientated organization that has a solid financial history. They provide various Web Services to consumer and corporate organizations.Since the start of their operations a few years ago Digital Pacific has seen rapid growth in a high demand industry that is built on reliability and trust. It's hard to believe how far they have come, these days they average more new customers per day than they did in the first few months of their operations.

Whether you're a small to mid sized business, an individual, a group, or a non-profit organization, Digital Pacific can help you achieve your goals by offering high quality web services, with excellent technical support and initiatives designed to help you succeed.

Digital Pacific is able to meet the demands for web services and web-based applications with the latest technology.

We provide a range of scalable services including shared hosting, virtual private servers, dedicated servers and reseller hosting. With a team of highly skilled professionals across a variety of areas, Digital Pacific continues to grow towards being the market leader in Australia.

We were the first hosting company in Australia to show our commitment to the environment through our sustainable web hosting initiative.

The story so far great service and the best technology

Since the start of our operations, we have seen rapid growth in a high demand industry that is built on reliability and trust. It's hard to believe how far we've come '" and we're proud to say the majority of our new business still comes from the almighty word of mouth. Our customers are loyal, and we still treat every customer as if they are our first.

At Digital Pacific, we understand that building and maintaining a reputable organisation can only be achieved with customer confidence. For us, this comes from factors such as:

- easy to use quality services at an affordable cost
- understanding our customers' requirements
- engaging in sustainable, long-lasting relationships
- treating everyone as part of the family that has made us what we are today

Our state of the art technology and systems are another factor that has contributed to our success. These assets afford us the confidence to fulfil a customer's most demanding requirements by maintaining the highest quality redundant network and hardware.

Where we are headed

Although it's been almost a decade since we launched Digital Pacific, our focus still remains the same: to provide quality web services and customer orientated support to you at an affordable cost. Yes, we've come a long way since 2000. New technologies emerge every day which have the potential to take us all in a number of exciting new directions. We invite you to come along with us and enjoy the ride with a "never say never" attitude the possibilities are endless.

Why choose Digital Pacific

Whether you're an individual, a corporation, or anywhere in-between, we can help you achieve your goals by offering high quality web services, with excellent technical support and initiatives designed to help you succeed

Secure Entry

Our data centre entry areas are totally secure. The front door of the facility must be opened by the security guard who is on duty 24/7/365. Movement throughout the facility must be escorted at all times. There is no other entry door into the facility with the exception of the loading door which is protected by a roll down door and may only be operated with a security officer present.

Carrier Room

Three of the current fibre providers locate their equipment in the carrier room. The cross connect panels are also located here, as are the core network systems and servers. This area is served by redundant Data Aire 26 Ton units as well as redundant power distribution systems. There are also redundant DC rectifiers. All fibre takes redundant paths throughout the facility as well as having dual entry.

Eye In The Sky

There is a camera on a track inside the smoked housing. It is controlled by security and can run from end to end and looks to both sides. It is one of over 24 cameras located throughout the facility that are continually monitored by security. It is the guard's responsibility to know at all times who is in the building and where they are.

Data Center

Network and Data Centre, Sydney, Australia

There are two data centres which house our servers. One is in Australia, and the other is overseas. All shared web hosting plans are set up on our servers in Australia.

The data centre facilities feature 30,000 square feet of total space, redundant UPS (Uninterruptible Power Supply), generator backup, VESPA security detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fibre from 7 separate providers.

The data centre facilities feature 30,000 square feet of total space, redundant UPS (Uninterruptible Power Supply), generator backup, VESPA security detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fibre from 7 separate providers.

ATS System

There is an ATS (Automatic Transfer Switch), which puts the facility on generator power within 15 seconds in the event of utility power failure. There are two ATS's and two generators with 1250 KW and 1,500 KW.

Why choose Digital Pacific

Whether you're an individual, a corporation, or anywhere in-between, we can help you achieve your goals by offering high quality web services, with excellent technical support and initiatives designed to help you succeed

Secure Entry

Our data centre entry areas are totally secure. The front door of the facility must be opened by the security guard who is on duty 24/7/365. Movement throughout the facility must be escorted at all times. There is no other entry door into the facility with the exception of the loading door which is protected by a roll down door and may only be operated with a security officer present.

Carrier Room

Three of the current fibre providers locate their equipment in the carrier room. The cross connect panels are also located here, as are the core network systems and servers. This area is served by redundant Data Aire 26 Ton units as well as redundant power distribution systems. There are also redundant DC rectifiers. All fibre takes redundant paths throughout the facility as well as having dual entry.

Eye In The Sky

There is a camera on a track inside the smoked housing. It is controlled by security and can run from end to end and looks to both sides. It is one of over 24 cameras located throughout the facility that are continually monitored by security. It is the guard's responsibility to know at all times who is in the building and where they are.

Conclusion

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Website research for Digital Pacific on November 30, 2011 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Digital Pacific - Personal Basic featuresPerfect for family photo websites, personal blogs, hobby websites and more. You can move up or down plans at any time without penalty.

**Annual payments only**
Plan URL : https://www.digitalpacific.com.au/hosting/personal-web-hosting/personal-basic/
$5.08/mo. 1 GB10 GB
Digital Pacific - Personal Standard featuresPerfect for family photo websites, personal blogs, hobby websites and more. You can move up or down plans at any time without penalty.
Plan URL : https://www.digitalpacific.com.au/hosting/personal-web-hosting/personal-standard/
$10.26/mo. 5 GB20 GB
Digital Pacific - Personal Advanced featuresPerfect for family photo websites, personal blogs, hobby websites and more. You can move up or down plans at any time without penalty.
Plan URL : http://www.digitalpacific.com.au/hosting/personal-web-hosting/personal-advanced/
$13.37/mo. 10 GB50 TB
Digital Pacific - Business Basic featuresPerfect for businesses of all sizes that require affordable, quality and reliable web hosting. Upgrade or downgrade your plan at any time without penalty.
Plan URL : https://www.digitalpacific.com.au/hosting/business-web-hosting/business-basic/
$15.45/mo. 25 GB100 TB
Digital Pacific - Business Standard featuresPerfect for businesses of all sizes that require affordable, quality and reliable web hosting. Upgrade or downgrade your plan at any time without penalty.
Plan URL : https://www.digitalpacific.com.au/hosting/business-web-hosting/business-standard/
$20.63/mo. 50 GBunmetered
Digital Pacific - Business Advanced featuresPerfect for businesses of all sizes that require affordable, quality and reliable web hosting. Upgrade or downgrade your plan at any time without penalty.
Plan URL : https://www.digitalpacific.com.au/hosting/business-web-hosting/business-advanced/
$25.81/mo. 100 GBunmetered
Digital Pacific - Business Pro featuresPerfect for businesses of all sizes that require affordable, quality and reliable web hosting. Upgrade or downgrade your plan at any time without penalty.
Plan URL : https://www.digitalpacific.com.au/hosting/business-web-hosting/business-pro/
$36.18/mo. 150 GBunmetered
Digital Pacific - Business Enterprise featuresPerfect for businesses of all sizes that require affordable, quality and reliable web hosting. Upgrade or downgrade your plan at any time without penalty.
Plan URL : http://www.digitalpacific.com.au/hosting/business-web-hosting/business-enterprise/
$46.55/mo. 300 GBunmetered
Linux - VPS Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Digital Pacific - Self Managed VPS 1 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you can manage it yourself, then our self-managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/
$46.55/mo. 25 GB60 GB
Digital Pacific - Self Managed VPS 2 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you can manage it yourself, then our self-managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/
$67.28/mo. 50 GB100 GB
Digital Pacific - Managed VPS 1 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you need it managed by a team of experts, then our fully managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/managed/
$77.65/mo. 25 GB60 GB
Digital Pacific - Self Managed VPS 3 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you can manage it yourself, then our self-managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/
$93.20/mo. 75 GB150 TB
Digital Pacific - Managed VPS 2 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you need it managed by a team of experts, then our fully managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/managed/
$124.30/mo. 50 GB100 GB
Digital Pacific - Managed VPS 3 featuresIf you need the flexibility of a dedicated server, without the high operational cost and you need it managed by a team of experts, then our fully managed Linux VPS plans are right for you.
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/virtual-private-servers/managed/
$176.14/mo. 75 GB150 GB
Linux/Windows - Dedicated Keep mouse
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PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Digital Pacific - Dedicated Dell PowerEdge M600 (Quad Core Xeon featuresMain features
- Quad Core Xeon Processor 2.50 Ghz
- 2 x 500GB SATA (or 2 x 146GB SAS)
- 500GB of Monthly Transfer
- 4GB RAM
- RAID 0 or 1
- 5 Dedicated IP Addresses
- DRAC (Included)

Operating Systems
- Linux
- Windows
- [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-R200-3/
$154.47/mo. $102.63 Setup Fee 500 GB500 GB
Digital Pacific - Dedicated Dell PowerEdge M600 (Quad-Core Xeon featuresMain features
- 2 x 500GB SATA (or 2 x 146GB SAS)
- 1000GB of Monthly Transfer
- 8GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-M600-3/
$258.14/mo. $102.63 Setup Fee 1 GB1000 TB
Digital Pacific - Dedicated Dell PowerEdge M600 (2 x Quad-Core X featuresMain features
- 2 x 1000GB SATA (or 2 x 300GB SAS)
- 2000GB of Monthly Transfer
- 16GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-M600-4/
$361.81/mo. $102.63 Setup Fee 2 GB2 TB
Digital Pacific - Dedicated Dell PowerEdge M610 (2 X Quad Core I featuresMain features
- 2 x 1000GB SATA (or 2 x 300GB SAS)
- 2500GB of Monthly Transfer
- 24GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-M610-2/
$465.48/mo. $102.63 Setup Fee 2 GB2500 GB
Digital Pacific - Dedicated Dell PowerEdge M610 (2 x Quad Core I featuresMain features
- 2 x 1000GB SATA (or 2 x 300GB SAS)
- 3000GB of Monthly Transfer
- 32GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-M610-3/
$517.31/mo. $102.63 Setup Fee 2 GB3 TB
Digital Pacific - Dedicated Dell PowerEdge M610 (2 x Hex Core Xe featuresMain features
- 2 x 600GB SAS or 2x 1000GB (1TB) SATA
- 3000GB of Monthly Transfer
- 32GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-M610-4/
$619.27/mo. $102.63 Setup Fee 2 GB3 TB
Digital Pacific - Dedicated Dell PowerEdge R710 (2 x Quad Core X featuresMain features
- 6 x Custom Drives Inclusive (any drives*)
- 4000GB of Monthly Transfer
- 64GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-R710-1/
$1,026.33/mo. $102.63 Setup Fee 6 GB4 TB
Digital Pacific - Dedicated Dell PowerEdge R710 (2 x Hex Core Xe featuresMain features
- 6 x Custom Drives Inclusive (any drives*)
- 5000GB of Monthly Transfer
- 72GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-R710-2/
$1,545.58/mo. $102.63 Setup Fee 6 GB5 TB
Digital Pacific - Dedicated Dell PowerEdge R810 (4 x Quad Core X featuresMain features
- 6 x 1000GB SATA (or 6 x 600GB SAS)
- 5000GB of Monthly Transfer
- 128GB RAM
- RAID 0, 1, 5, 10
- 5 Dedicated IP Addresses
- DRAC (Optional)

Operating Systems
- Linux
- Windows
- Other

Control Panels
- cPanel / WHM [...]
Plan URL : https://www.digitalpacific.com.au/hosting/dedicated-hosting/dedicated-servers/DS-R810/
$2,063.19/mo. $102.63 Setup Fee 6 GB5 TB

Marketing information is managed by Andrew Koloadin - sales@digitalpacific.com.au [login] | Last company update:

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News

Internode Powered By Renewables - Australian first tier IP carrier and hosting provider Internode (www.internode.on.net) has announced it has been using 100 percent renewable energy throughout its operations since the start of September.
According to Internode's announcement Friday, buying GreenPower (www.greenpower.gov.au) accredited power adds a premium of more than 20 percent to the company's power bill, however, it signals the company's "entry into the next phase of 'greening' itself." GreenPower is an Australian government-run accreditation program that audits renewable energy suppliers and offers a directory of green certified energy programs to businesses and households.Earlier this year, Internode achieved carbon-neutral status by buying 3,900 certified carbon credits following a comprehensive carbon audit. Now, all the electricity used by Internode offices and data centers is completely generated from GreenPower-approved sources including wind and solar plants.Internode managing director Simon Hackett said ... [search all digitalpacific.com.au news]

Social Networks

https://www.linkedin.com/company/digital-pacific
About: Digital Pacific PTY LTD is a carbon neutral Australian provider of quality web hosting solutions for individuals and small to medium-sized businesses. With an emphasis on providing superior support, our business model is focused on reliability and trust, which we believe is attributed to our success over the past decade.We provide a range of scalable services including shared hosting, virtual private servers, dedicated servers and reseller hosting. With a team of highly skilled professionals across a variety of areas, Digital Pacific continues to grow towards being the market leader in Australia.We were the first hosting company in Australia to show our commitment to the environment through our sustainable web hosting initiative.
Digital Pacific account is having 159 followers on LinkedIn and 11-50 employees.
No official account on Google+ yet!
Digital Pacific Blog  Using Wordpress version 4.6.1. See recent blogs summary posts:
- Round The Office Roundup - It's time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what's going on at Digital Pacific. Before we begin – just a reminder to Instagram users
- Say Hello to Paper Lantern! - Over the coming weeks, the next major cPanel update version 60 will be pushed out to our Shared hosting fleet. This iteration of cPanel brings with it the deprecation of the X3 theme we're all so used
- Round the Office Roundup - It's time again for another Round the Office Roundup! This series will give you a sneak peek into the world of what's going on at Digital Pacific. Before we begin – just a reminder to Instagram users

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ReviewsCustomer Ratings

The quick stats of Digital Pacific profile shows a note average of 8.1 out of 10, counting 16 opinions. (few listed on the top of the page)
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Lars (webcactus@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I know Andrew the CEO of Digital pacific for over 10 years he always wanted me to move my hosting over to him. I was lazy and paid the price. I was with AXDHosting and had my server down for 9 hours at one time and could not even speak to a real person. However I called Digital Pacific and spoke to one of their Support staff Micheal, who helped me transfer my site and many of my customers over as well. They even took me through the process of how to migrate sites over I learned a lot.

I even got support on a Saturday with a real person in Australia not an Indian in India.

I would like to thank all at Digital pacific for all their help.

I will teach you all something: you get what you pay for and if you want a cheap hosting account be prepared to get cheap support.

Once again Thanks DP
Lars
Stacey Leader (1stacyle1976@g...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I Have had hosting with Digital Pacific for around 8 months now and I thought I shoud give them the recommendation they deserve. It very rare these days to come across companies that actually care about there customers.
When I signed up they called me a day later to see how everything was going with my account and if that they could help with anything at all. I thought that was my job to call them when I was stuck but here is this company going above and beyond the call of duty to reach out to their customers. Now that's service!! Today I had a problem with a web form that I had stuffed up and they restored it from a backup they had from a hour ago as they stated they snapshot backups or whatever every hour. Then they called me to see if it was working the way I wanted and they made some config changes.

I have had a few web hosting companies in the past but digital pacific tops the list. They also have a long history (11 years) in the game as well and they know their stuff. I [read more...]
peter (peter@c...)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
ive been with digital pacific for a few years and i have to say i have been happy with the service and the rates. yes the server has been down a couple of times but to be honest it hasnt affected me to much.

on several occasions i have had to ring the company to upload a new site or whatever, and on every occasion whom ever i dealt with every time has gone above and beyond to help me with my question.

maybe this business has made a mistake or two over time with some people "big deal" from my experience i wouldnt use anyone else.
Gabrielle (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
Great Service great support, there is no 24/7 support yet but they have told me this is something that is happening very soon.

I must admit I had an issue outside of their business hours and did get a reply to my email within an hour. It seems that there is always someone looking at support requests 24/7

They have been around for almost 10 years and they know what they are doing. They are definitely a professional outfit!

They have cPanel and Plesk now so there is a great choice of control panels.

Gab
Adrian (-no email-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Worst webhosting company i have used, i moved over from to reduce costs and in the end costing me more.


I would not recommend using this company for any hosting plans, seems like downtime occurs when there is no support.

no 24/7 support is dissapointing.
Nathan (-no email-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have my own site with digital pacific and have signed up 10 or so clients with them. The level of support is fantastic, and I have not been aware of any down time during the time I have been with them (no doubt there has been some, but it has been short enough that it hasn't caused me any problems). The prices are good but not the best, but I've gone with the cheaper hosts before and the support is where it suffers - with digital pacific I can call any time during extended working hours and get immediate support. The extra features they offer are pretty good - I don't have a lot of experience with other hosts in that respect, but anything I have looked for has been available. Strongly recommend!
Lisa (lisa_kat55@g...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
These guys are fantastic, helped me transfer my website from my old host to them.

Their after sales support is excellent. It's not often I leave reviews for companies but I thought I would go the extra mile to leave them one since they went the extra mile when helping me get set up :-)

Recommend this company without any hesitation!

Lisa
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
1. We have only had around 15 requests in the past 9 years for a refund. Most of them was because our system was not compatible with their software. We always give refunds, if requested we always like to make the customer happy. Obviously this is a competitors review.

2. The control Panel has been updated to a newer version, we will admit that the old one was not the best but now we are using both Plesk and cPanel which are the same as many other hosting companies.

3. We hold a better up-time than 95% hosting companies out there, research will tell you this.

Overall we have been around for almost 10 years and have build a very reputable business with good Australian based customer support. Nothing is outsourced overseas.
Eddy (-no email-)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
It their website they advertise this: "We dont have any Joining fees or Lock in contracts, so you are free to leave when ever you like. You can stay with us for 1 month, 12 months or years, its up to you. "
Nevertheless, after few months I would like to cancel my hosting with them, they told me they will never refund (I paid one year hosting in advance. ) I was like.. what the.. if there is no contract, then what is their right to keep my money and provide no service????
I wrote an email to them.. this customer service said oh, we can credit to another account hosting with them... but I dont have one.. then next email another customer service guy said.. oh.. no, we dont do refund at all.... O_O their service is very lousy... and beware of this no contract bullshit.
Tom (-no email-)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
Would be even better with 24/7 support, or at least longer hours. Good features, worst ControlPanel of any hosting company - even the free ones.

But the uptime is so good, and the servers are fast - not as fast as MelbourneIT but still good.
louise (louise@b...)
Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
I've now got about ten sites with Digital Pacific and like Mark have only had about 30 minutes down time. And from the whirlpool threads it looks like they hardly go down either. I don't know what Nicholas is talking about - wouldn't some of my sites have been effected by this downtime? I find the service very fast and friendly.
Mark (markwal34@g...)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
I have been with Digital Pacific for the good part of 3 years now and have had a total of about 30 minutes per year downtime, thats 1.5 hours in 3 years, better than most hosting companies. Im not sure where you get your stats from nicholas..
Nic (nicholas@t...)
Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
J-U-N-K

I can't believe how bad digital pacific is. In the past two months our website and the entire Digital Pacific website/system has been down several times for hours at a time. I can't believe it! We do business with other hosting services ie. ix webhosting, Media Temple, Gate.com, etc and have never had this problem.

NEVER HOST WITH DIGITAL PACIFIC!
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