Digital Crocus review
This review cover a general impression of digital-crocus.com product features like reliability, support, data center, price & more. Brand #3733, listed since .
Most Recent Customer Reviews
Up until they decided to wipe my sites for almost 48 hours and then kick me off their plan, I would have said that they were very good. However last year they "upgraded" my account and as a result every site I hosted with them vanished off the web. The new control panel was a joke, a custom written system with no help system that is massively unhelpful and difficult to use. Half the features I needed to use where "coming soon" and I was told to email them to get them to get things done. Understandably I was incredible annoyed. Their response was to cancel my account with no refund. Then lock my domains and not respond to emails. I eventually had to resort to making a complaint to icann to get my domains back.
I strong advise against using them as they are a law unto themselves and seem to not care what people think, or what happens to your sites.
Overall I would give them the thumbs up - I've never had any problems and for the price it's a very good deal.
About Digital CrocusSmall company in the UK offering cheap web hosting on our custom built system to customers all over the world. All legal content welcome.
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|Web Site Title:||Budget Cloud Web Hosting from Digital Crocus|
|Website Description:||Offers web site design and solutions.|
|Site in business since:|
|Links to the site:||24|
|Details for http://www.digital-crocus.com|
|Website DNS:||ns2.t147jp8345.info - 18.104.22.168 ( Kurashiki )|
ns1.t147jp8345.info - 22.214.171.124 ( Kurashiki )
digital-crocus.com - 126.96.36.199 ( Kurashiki )
MX::digital-crocus.com - 188.8.131.52 ( Kurashiki )
|Server Software:||Apache/2.4.18 (Unix) OpenSSL/1.0.1e-fips mod_bwlimited/1.4|PHP/5.4.45|
|IP Location Country/State/City:||Japan / Okayama / Kurashiki - see top providers in Nippon|
|ISP Name / ISP URL:||123 Server Inc. / 123server.jp|
|Facebook Shared Count:||2|
|Linkedin Shared Count:||1|
|Google+ Shares Count:||0|
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I'm sorry you were dissatisfied with our service - however I have to disagree with some of your critisizms.
According to our external (third party) monitoring service we had a total of 7 minutes of downtime this year, resulting in a 99.989% uptime figure. You can see this report for yourself at the following URL:
Furthermore, I can't seem to see a single ticket in our ticketing system from you - if we have failed to respond to your support requests I'm afraid it is because we have not received them.
However, as we are offer a full money-back guarantee, if you're not satisfied with our service you can request a refund. Simply raise a ticket and we'll credit the full amount back to your credit card.
Marketing representative (firstname.lastname@example.org, ).
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