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Website research for Dedi Monster on January 14, 2015 by WebHostingTop
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https://www.linkedin.com/company/dedimonster-com About: Dedimonster.com is the industry leader in Remote Desktops, VPS/Cloud Servers and Dedicated Servers with locations in the USA, France, United Kingdom and Netherlands. We provide excellent Customer Support and our Connectivity and Hardware is is unmatched. Our Technical staff is constantly working on keeping us on current technology and we continue to invest in Technology to improve our customers experience and service. Dedimonster.com account is having 1 followers on LinkedIn and 11-50 employees.
The quick stats of Dedi Monster profile shows a note average of 1 out of 10, counting 1 opinion. As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login
AWFUL - AVOID I used Dedimonster (part of Gigabox - same thing), from Feb 2015-August for a Windows VPS.
VPS went down with no explanation - when it came back up - no reason why.
Help tickets often took 2-5 DAYS for a response, even if it was "server seems down".
Lots of errors from their network (squid proxy) - so they clearly have constant network issues.
Massively screwed up the billing. Suspended my server due to payment issues they caused. They failed to sort this out. If there's one thing a host should get right it's: 1 - Uptime / availability 2 - Billing
Responses to help tickets were unhelpful and aggressive. One of my first tickets simply asked if they could look into the issue with my server being down. They came back asking if I wanted them to delete the server. Nice.
FINALLY they lost my VPS. It went down. I raised a ticket, chased a week later...then 4 weeks after it went down they just said "it went". No explanation after chasing, [read more...]
50 out of 61 users found this review to be helpful! Did you find this opinion useful? YES / NO
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