Cyber Site.sg review
This review cover a general impression of cybersite.sg product features like reliability, support, data center, price & more. Brand #15359, listed since .
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Customer and technical support is only available during normal business hours Monday thru Friday. This is unacceptable in a modern global business environment. Responsiveness to customer inquiries is abysmal. Communications skills of their staff need serious improvement.
At this time I cannot recommend Cybersite.
After posting the earlier comments I tried to call sales...BUT the automated voice automatically put me to the Voice Box!!
Call for support they divert you to Live Chat & Email
Live Chat - always start with 3 waiting early in the morning
Email - No acknowledgement. No reply.
What do I want to do? Just want to find out how I can change the domain name DNS to point to another DNS.
They will only have a connection to Sales!! Hmm. Maybe, I should call sales ...
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|Web Site Title:||Home - Cybersite Services Pte Ltd|
|Website Description:||Web Hosting in Singapore|
|Links to the site:||28|
|Details for http://www.cybersite.sg|
|Website DNS:||MX::cloudmail.zonetel.com.sg - 188.8.131.52 ( Singapore )|
ns1.spidertrackers.com - 184.108.40.206 ( Singapore )
ns2.spidertrackers.com - 220.127.116.11 ( Singapore )
cybersite.sg - 18.104.22.168 ( Singapore )
|IP Location Country/State/City:||Singapore / Singapore / Singapore - see top providers in Republik Singapura|
|ISP Name / ISP URL:||Zone Telecom Pte Ltd / zonetel.com.sg|
|Facebook Shared Count:||77|
|Linkedin Shared Count:||0|
|Google+ Shares Count:||0|
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EVERY THING ALSO NO RESPONSE AND THE TECHNICAL HOTLINE IS RUBBISH AND NO BODY EVER REPLY EMAIL. NOW MY DOMAIN NAME IS BEING SUSPENDED. LOSS OF OPPUNTUNITY IS HUGE BUT NOTHING MORE TO SAY.
People out there must take caution in their choice
The live chat is very difficult to go through and the email support does not respond promptly. There is no response at all since email being posted 4 days ago. The queue of Live chat is never ending. Time wasted waiting for Live chat support. Overall 2/10 service.
You email them, they never reply.
You call them, they will never answer,
If you try live chat, there is never anyone on
No one entertains you, so totally zero communication.
The company should be waiting to fold soon.
Lousy service. Would not recommend.
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