crystone.se review

This review cover a general impression of crystone.se product features like reliability, support, data center, price & more. Brand #4364, listed since .

Most Recent Customer Reviews

Esbjörn (ellelolhd@g...)
Time Hosted: under 1 month.
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Crystone, worst support ever!
Crystone is a completely worthless company, I bought one domain 5 days ago, after a while I begin to wonder why it says "you have no active domains" in their non-effective customer portal. I contacted support, the live chat I had to wait 23 minutes for the person says that he move my problem to a support ticket, then take it Ennu 2 days for them to respond .. A bug in their system.
Stefan (murre4@h...)
Time Hosted: 6 mo. to 1 year
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I believe they are a mature company with good routines and a good customer support. They were very helpful and sorted out my questions and solved the challanges needed. I have a VPS and 17 domain names registered with them.

The fact is what I like most is the 24/7 opening hours for the support!
Lee Hughes (premier69@p...)
Time Hosted: 2 to 3 years
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They have had a lot of technical problems it happens far too many times per year now that my patience almost completely run out.

Their controlpanel and payment systems are a mess. I'm getting tired of my mail and website going down or just plainly operating VERY slowly, it seems they got it barely working even when it is working.
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Overview

About crystone.se

Crystone ska vara det självklara ”One-Stop-Shop” valet för små och medelstora företag i de länder vi verkar i. Vi ska alltid förse marknaden med hög service på ett brett urval av tjänster och produkter till konkurrenskraftiga priser. Med tidsenliga lösningar, beprövade metoder och välkända underleverantörer tryggar och säkerställer vi vårt primära mål – En långsiktig och trygg affärspartner som tillför Er värde oavsett vilka produkter Ni väljer!

Crystone should be the obvious "One-Stop-Shop" choice for small and medium enterprises in the countries we operate in. We will always provide the market with high quality service on a wide range of services and products at competitive prices. In contemporary practice, proven methodologies and familiar sub-contractors will secure and we guarantee our primary objective - a sustainable and secure business partner who brings your values no matter what products you choose!

crystone.se Facebook Cover
Website research for crystone.se on February 14, 2011 by WebHostingTop

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Targeting: Sweden

TestimonialsCustomer testimonials

"I have been with Crystone.se for quite some time and I find their service to be quite good. I have only good things to say about this company."
anonymous ( -no email- ) / www.mine.se

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Social Networks

https://www.linkedin.com/company/crystone-ab
About: Crystone är idag ett av nordens ledande tjänsteföretag inom webbhotell och hosting, med rötter och huvudkontor i Stockholm. Vi har även lokalkontor i Miami, USA och Manchester, England.Våra kunder finns över hela världen och är såväl privatpersoner, föreningar och företag, i alla storlekar. Med 16 års erfarenhet i branschen ligger vår fokus på att leverera ett brett urval av mogna och attraktiva produkter, tjänster och hög service. Genom en hög teknisk kompetens, tillgänglighet och konkurrenskraftiga priser har vi säkrat våra kunders miljöer och satsningar, i flera världsdelar, varje dag.Våra tjänster består av, webbhotell, domännamn, VPS, colocation, dedikerad server,SEO Hosting och återförsäljar-hosting. Några av våra kunder är Tele2, Logica, ÅF, Swedbank & SEB.Crystone är en del av Online Group.
Crystone Sverige AB (est. 1997) is a Public Company entity having 551 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
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ReviewsCustomer Ratings

The quick stats of crystone.se profile shows a note average of 2.7 out of 10, counting 6 opinions. (few listed on the top of the page)
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Jakob B Rogert (Jakob.rogert@g...)
Time Hosted: 2 to 3 years
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We hooked up with crystone a few years ago, but have had severe problems last half year since our site went down for a week during a conference where we were looking for customers and thus directing people there - took quite some time to get it back up and it was due to an embarrassing administrative error it had gone down.
Now it's been down for three more weeks and I've had no reply from customer service and we're changing hotels, just trying to get my money back for this year's server fees.
-anonymous- (-no email-)
Time Hosted: 2 to 3 years
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they are horrible, and useless
they never answer support emails
control panel is difficult and never works entirely.
i tried to pay, not even that worked. contacted support, but they did not answer.

let them die
-anonymous- (-no email-)
Time Hosted: over 3 years
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Have used Crystone for 10 years and they were excellent in the beginning.
The last few years ownership has changed several times and customer service is useless.
I have now moved 5-10 sites away from them and have terminated all but a few services there. I still get hosting costs automatically charged on my initial credit card although they don't host any longer. Have to contact them to get a refund etc. etc.
Their control panel is hard to use and has very limited options.
Their support ticketing system is slow at best but no replies are common.
Prices are very high for very limited space and traffic. There are soo many places to host today - I suggest strongly not to use Crystone the way they are set up.
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