❌ Crystal Tech review
8 user reviews; 0 support responses; 0 testimonials; 27 products, 0 promotions, 2 social accounts; 44,362 domains, Alexa #4074014; 📆 listed 2006 (#3888)
6135 N 7th St #101
Phoenix , AZ 85014 US
☎ Phone +1 602 263 0300
📠 Fax +1 602 263 0600
📧 tuzzanti@c...Website language(s): en
crystaltech.com is inactive, but is redirected to newtekwebhosting.com
👪 Most Recent Customer Reviews
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awjapp (mgerst72@g...) / netatelier.com
😠 They are set to rip you off
I was paying more than $80 for a slow celeron with 512 KB of RAM. All is really bad there, I just stayed more than 3 years due to lack of time to move over to other host. Finally, I did and can only be happy.
Now, they changed their name to Small Business Authority, Pretty silly for a web hosting company.
I was paying more than $80 for a slow celeron with 512 KB of RAM. All is really bad there, I just stayed more than 3 years due to lack of time to move over to other host. Finally, I did and can only be happy.
Now, they changed their name to Small Business Authority, Pretty silly for a web hosting company.
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Simon Salvdair (nova.simon@g...) / chrysailsexp.com
😠 Cancelled the account due to timeouts on the website and down time. Processed the cancellation via a Live Consultant and they confirmed no more payments will be taken from my account. They continued to bill my credit card after cancellation for 3 months, until I disputed with my credit card company and black-listed THEM. They insist that I need to call them to cancel, which I will not do. I signed up online, I cancelled online, with a consultant, and nothing more should be needed from me. Never again. The one thing I CANNOT stand is an online company that cannot be trusted to STOP BILLING when the service is over. This is the biggest threat to online purchasing. Buyer BEWARE!
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Matt (mattbayuk@h...) / supergeniusmedia.com
😠 A simply awful experience. We have been loyal customers of CrystalTech/Newtek for 10+ years... recommending their services to any client or colleague looking for hosting, but no more.
We received an email from them telling us that our account had been deleted. The issue was that our billing had changed, but they had not received an update... so after X days, the account was deleted. According to CrystalTech/Newtek, advance notice emails were sent to alert us of this, but none of these were received. We checked our logs of all emails sent to and from CrystalTech/Newtek support, and no advance notices were found. They did, however, have no problem with their cancellation email. We explained this fact to them, and their response was to offer to restore our account for the low price of $120. This was unacceptable. We spoke with several representatives over the course of a few weeks to resolve the issue, escalating it up the chain, but they continued to demand the $120 "restore" fee.
We received an email from them telling us that our account had been deleted. The issue was that our billing had changed, but they had not received an update... so after X days, the account was deleted. According to CrystalTech/Newtek, advance notice emails were sent to alert us of this, but none of these were received. We checked our logs of all emails sent to and from CrystalTech/Newtek support, and no advance notices were found. They did, however, have no problem with their cancellation email. We explained this fact to them, and their response was to offer to restore our account for the low price of $120. This was unacceptable. We spoke with several representatives over the course of a few weeks to resolve the issue, escalating it up the chain, but they continued to demand the $120 "restore" fee.
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📄 Overview
🔧 Services: Web HostingDomain Registration📜 About Crystal Tech
An unparalleled level of service since 1997CrystalTech began web hosting in 1997 and has since grown to become one of the largest web hosts to specialize in Windows hosting solutions, now providing reliable service to more than 100,000 domains for customers located worldwide. What separates us from other hosting providers is our commitment to offering every customer an unparalleled level of service. Our team of highly knowledgeable, highly trained system administrators are available via phone, email, and live chat at any time, 24/7, each and every day of the year.
Financial Stability You Can Depend On
As a wholly owned subsidiary of Newtek Business Services, Inc. (NASDAQ: NEWT), a premier provider of business services and financial products to the small to medium-sized business market, we are able to fulfill all of your online business needs in one convenient source. With a strong financial position, a large customer base and a high referral rate, we feel CrystalTech is aligned to remain an industry leader now and for years to come.
The Technology & Security you need
CrystalTech has held long-time, strategic partnerships with the likes of Microsoft, Adobe, and other leading IT companies which allows us to not only offer the newest products and technologies first, but also at the best prices. As the industry evolves, we are able to adapt by adding and deploying new services and features quickly.
Our state-of-the-art network and datacenter is located within one of the most secure and reliable facilities in the western United States, offering the utmost in service, speed, and network availability. With the latest technology and equipment, advanced levels of security, and a 24/7 team of on-site dedicated professionals, CrystalTech’s infrastructure provides unsurpassed levels of performance to satisfy your website, data, and email needs.
Why choose CrystalTech?
We understand how important it is to select the right web host for your particular needs. There are a few critical areas you should consider when choosing a hosting provider:
* Always available customer support with quick response times
Not only does CrystalTech offer 24/7/365 customer support by highly skilled system administrators, we provide one of the quickest response times in the hosting industry, with little to no hold time on phones, typically 30 minutes or less on emails, and near instant access to a representative on live chat.
* Highly reliable service
CrystalTech’s state-of the art network infrastructure and datacenter provides a highly available and reliable foundation for your website, email, and other related services. With redundancies at all key points, including power and connectivity providers, we consistently provide high uptimes at over 99.5%. To see more, visit our infrastructure page.
* Never a contract
You are never locked into a term contract when hosting with CrystalTech. We believe we must earn your business and continue to do so after you become a customer. If you are not happy with our service for any reason, you can cancel at any time.
* Easy to manage
We’ve built from the ground up our own proprietary WebControlCenter that provides nearly 100% online management of your account and websites. We also provide a comprehensive knowledge base that can assist with many of your questions at the click of a button.
Linking to CrystalTech
Looking to refer to CrystalTech on your own website and wish to have a graphic accompaniment? Now you can add the value and long history of CrystalTech to your own website. We have created multiple graphics that can either be downloaded by right-clicking the image desired and choosing "Save As..." from the menu, or linked directly to the page by using the link given underneath the picture.
Infrastructure CrystalTech provides a secure and reliable infrastructure that offers unsurpassed levels of performance, speed, and network availability to satisfy the high demands of your website, data, and email needs.
All of our servers are racked in state-of-the-art managed segments utilizing the best hand-picked, server-class components to allow for optimal runtime, performance, and reduced hardware failures. Servers
* Servers in our Shared segment utilize RAID array technology to ensure your data and information is safe and available in the rare event of hard drive failure.
* Raid technology uses multiple hard disk drives within each server to achieve a higher level of performance and reliability.
* An expansive amount of hardware is stored on-site so that our datacenter administrators can quickly perform any necessary hardware maintenance.
Website research for Crystal Tech on September 17, 2006 by WebHostingTop
🎁 Crystal Tech Promotions
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Marketing information is managed by tuzzanti@c... [login]
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📊 Web stats
| 📂 Details for http://www.newtekwebhosting.com/ | |
|---|---|
| 📥 Website DNS: | webterminator1.crystaltech.com => 216.119.106.2 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com dc1.crystaltech.com => 216.119.106.10 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com ns1.webcontrolcenter.com => 216.119.106.2 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com ns2.webcontrolcenter.com => 216.119.106.3 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com ns4.webcontrolcenter.com => 216.119.106.7 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com webterminator3.crystaltech.com => 216.119.106.2 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com dc2.crystaltech.com => 216.119.106.11 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com ns3.webcontrolcenter.com => 216.119.106.4 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com webterminator2.crystaltech.com => 216.119.106.3 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com webterminator4.crystaltech.com => 216.119.106.3 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com MX::mail.crystaltech.com => 216.119.106.56 ( Lake Success ) / Newtek Technology Solutions Inc - newtekone.com |
| 🔨 Server Software: | Apache/2.2.15 (CentOS)|PHP/5.3.3 |
| 📌 Website IP: | 216.119.106.229 |
| 📍 IP localization: | United States, Arizona, Phoenix - see top providers in United States, Arizona |
| 🔗 ISP Name, URL: | Newtek Technology Solutions Inc, newtekone.com |
✅ Customer testimonials
There are no user testimonials listed.
📋 Crystal Tech News / Press release
Web Host eUKhost.com Adds Coldfusion 8 - Web hosting provider eUKhost.com (www.eukhost.com) has launched ColdFusion 8 web hosting plans, allowing users to create complex, dynamic, database-driven web applications.
According to the company's Tuesday announcement, its ColdFusion 8 web hosting plans are hosted on Microsoft Windows 2003 server and powered by ColdFusion 8 Enterprise edition, offering greater security and performance benefits with features such as application sandbox security, multi-threaded business report and [...]
According to the company's Tuesday announcement, its ColdFusion 8 web hosting plans are hosted on Microsoft Windows 2003 server and powered by ColdFusion 8 Enterprise edition, offering greater security and performance benefits with features such as application sandbox security, multi-threaded business report and [...]
Newtek Redesigns Website - Newtek Web Hosting (www.newtekwebhosting.com) has unveiled a newly redesigned website that focuses on quick site navigation, usability, and increased resources for small businesses, developers and web hosting resellers.
According to Newtek Web Hosting's Thursday announcement, its new website is designed to give users one click access from any page to its wide variety of plans including shared, VPS, and dedicated hosting plans, as well as the company's line of business services, including [...]
According to Newtek Web Hosting's Thursday announcement, its new website is designed to give users one click access from any page to its wide variety of plans including shared, VPS, and dedicated hosting plans, as well as the company's line of business services, including [...]
CrystalTech Adds PayPal Processing - In time for the holiday shopping season, Newtek Technology Services web hosting division CrystalTech (www.crystaltech.com) has partnered with popular online payment service provider PayPal (www.paypal.com) to broaden its e-commerce product offerings for its small and medium-sized business customers.
According to CrystalTech's Tuesday announcement, the partnership enables CrystalTech to integrate PayPal services into its e-commerce tool set, giving businesses the option to sign up and [...]
[search all crystaltech.com news]According to CrystalTech's Tuesday announcement, the partnership enables CrystalTech to integrate PayPal services into its e-commerce tool set, giving businesses the option to sign up and [...]
📣 Crystal Tech Social Networks
No official account on Twitter yet
No official account on Facebook yet
https://www.linkedin.com/company/141526/
CrystalTech is a Privately Held entity having 24 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
CrystalTech is a Privately Held entity having 24 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
http://www.crystaltech.com/blog (RSS error new) Blog added on February, 2013, with total 56 articles, Language en-US. See recent blogs summary posts:
- Now Is the Time for Responsive Design - Beginning April 21, Google will use mobile-friendliness as a ranking signal in search results, rewarding websites that are fully optimized for mobile platforms. Most modifications to the ...
- 5 Essential Security Tips for Small Businesses - Given the increasing frequency and sophistication of modern cyber attacks, it is more important than ever for small businesses to understand the dramatic effects of a data breach. Small businesses ...
- Encrypted Websites to Rank Higher In Google Search - Google has announced that equipping your website with an *SSL 2048-bit key certificate – going HTTPS – will give you a boost in search ranking. Because obtaining an SSL certificate is both ...
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Reviews👪 Crystal Tech Customer Ratings
The quick stats of Crystal Tech profile shows a note average of 2.6 out of 10, counting 8 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! This company may be out of web hosting business!
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| (1 = 12.50%) | |
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| (1 = 12.50%) | |
| (1 = 12.50%) | |
| (5 = 62.50%) |
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Obfuscated (obfuscated4u@y...)
😃 Feb 2010: The CrystalTech support team are friendly people. Unfortunately, much of their hosting technology is very old.
Examples:
(1) I have a dedicated server with a database on a shared SQL server. I often receive SQL timeouts and, since I have a few tables which are very small (less than 5,000 records), I am certain it's 100% caused by their hosting OVER 400 databases on the same shared server! How do I know? SQL Management Studio 2008 (SMS2008) shows you the counter. They claim it's monitored but, each time I report an issue, the support team (including level-2 server administrators) state they have no way of knowing which customer is abusing the system (due to poor code and/or database design). This is the stupidest excuse I've ever heard; SQL has built-in tools for capturing such info for latter analysis.
(2) I often receive nonsensical advice from their so-called expert support staff. I was recently told by them to export my database to my local machine to make [read more...]
Examples:
(1) I have a dedicated server with a database on a shared SQL server. I often receive SQL timeouts and, since I have a few tables which are very small (less than 5,000 records), I am certain it's 100% caused by their hosting OVER 400 databases on the same shared server! How do I know? SQL Management Studio 2008 (SMS2008) shows you the counter. They claim it's monitored but, each time I report an issue, the support team (including level-2 server administrators) state they have no way of knowing which customer is abusing the system (due to poor code and/or database design). This is the stupidest excuse I've ever heard; SQL has built-in tools for capturing such info for latter analysis.
(2) I often receive nonsensical advice from their so-called expert support staff. I was recently told by them to export my database to my local machine to make [read more...]
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Catering Company (alex@s...)
😠 ***Now NEWTEK Business Services*** Service was OK up until about a 2 weeks ago... during these last 2 weeks they have lost numerous e-mails, deleted an entire day's worth of emails (without the ability to recover) and then just yesterday, they switched our hosting to another server and from my understanding, forgot to attach our e-mail addresses to it so everything bounced for an entire day. They have continued to say they would fix it, but it only gets worse. I'm not sure their technical staff knows what they are doing, or they are very much over worked.
Being in corporate catering, about 40% of our ordering come via e-mail, this has severly disrupted out business and in some cases, upset our clients. Anyone in business knows they need partners they can rely on, Newtek (crystal tech) is not one of them. Very dissappointed in their response to our problems and their ability to fix problems in a timely manner. My advice, they will cost you clients and money... use someone [read more...]
Being in corporate catering, about 40% of our ordering come via e-mail, this has severly disrupted out business and in some cases, upset our clients. Anyone in business knows they need partners they can rely on, Newtek (crystal tech) is not one of them. Very dissappointed in their response to our problems and their ability to fix problems in a timely manner. My advice, they will cost you clients and money... use someone [read more...]
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ellen smith (esmith@a...)
😉 They DELETED my web site over $9!!!!
I never even knew I owed money! I had a receipt saying I was paid through 12/15, but on 12/9, I got a notice saying it had been deleted due to the $9 bill! My web site wasn't shut down, it was DELETED!
I explained that I had a receipt from them, which they could see, that showed I was paid current. To no avail. They SUCK! I would NEVER recommend them to anyone. EVER.
Buyer, beware. They're AWFUL!
I never even knew I owed money! I had a receipt saying I was paid through 12/15, but on 12/9, I got a notice saying it had been deleted due to the $9 bill! My web site wasn't shut down, it was DELETED!
I explained that I had a receipt from them, which they could see, that showed I was paid current. To no avail. They SUCK! I would NEVER recommend them to anyone. EVER.
Buyer, beware. They're AWFUL!
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elawcase (elawcase@g...)
😞 Crystaltech people are pretty friendly. Unfortunately, their hosting technology is pretty behind. For example, their online chat is really slow and old technology. For their multi hosting account, you need to create your own codes and page for the domain names to be redirected to folders. This is also pretty behind. When I tried to set up my websites, I also found that their web hosting server set up has a problem where you cannot use virtual folders. Also their control panel is also behind in technology and not easy to navigate and create email boxes. They will also nickel and dime you where if you change your domain name for your account, they will charge you an extra fee of USD 20. When I asked for a refund because I could not use my account it took longer than expected and they charged me a daily pro rated rate. I had written several emails saying I could not even use their hosting. And I even had to call. So in the end, they finally refunded back my money after complaining.
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Sandy (sales@w...)
😠 My business depends on this ISP, and when you go down for any period of time, it jepordizing my reputation to hundreds of other businesses.
I can't work with a company like yours that goes down for any period of time. I suggest you prepare a back-up system for any future disruptions. In this industry you have to be prepared for everything, including heavy volumes. This is poor planning on your part.
Sandy
I can't work with a company like yours that goes down for any period of time. I suggest you prepare a back-up system for any future disruptions. In this industry you have to be prepared for everything, including heavy volumes. This is poor planning on your part.
Sandy
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