Crucial Paradigm review3 user reviews, 0 support responses, 0 testimonials, 32 products, 0 promotions, 3 social accounts, Alexa #985598, listed 2008 (#8190)
Most Recent Customer Reviews
Attractive pricing, great packages, and good support.
I first moved my personal hosting over to their reseller package, and then later a corporate website as well.
First, trouble began when my corporate website got hacked.
After we fixed this problem, it got hacked again.
I then asked them to have a look at their fire wall and they shut the website off. They were unwilling to look at back-ups, or do anything to help get the website back up and running. Dealing with them through e-mail support was a tedious process. My corporate website ended up being down for a full day.
Not much later my reseller package data got corrupted. Any normal host would have you up and running in a couple of hours, but it has now been over 72 hours of down time. They do not communicate at all what the status of the down time is.
Needless to say I am packing up all my hosting when we're done with this mess.
Their tech support is extremely unhelpful [read more...]
About Crucial ParadigmCrucial Paradigm provides a wide range of hosting solutions from Basic Web Hosting, to Reseller Hosting, Virtual Dedicated Servers, Dedicated Servers, and High Traffic Clusters. We pride ourselves in building custom web hosting solutions based upon individual requirements while providing our customers with an extremely high level of support, high uptime, and fast page loading. Crucial Paradigm is a privately owned, debt free company and has been providing web hosting solutions for 4 years.
Crucial Paradigm is dedicated towards customer service and satisfaction. Our customers are extremely important to us and we will provide you with human response to requests or issues as fast as possible. To view our highly effective support ticket system please » click here. 99.9% of tickets are replied to within 30 minutes!
At Crucial Paradigm we only purchase the highest quality parts. All shared hosting servers come with a minimum of 4 CPU Cores, 4GB RAM, and Hardware RAID to ensure the highest uptime possible.The servers are located in a World Class Datacenter with 11 independent bandwidth suppliers for over 13Gbps of bandwidth. All connections do not go over 60% usage, providing unmatched reliability and speed. To view more about our network and server please » click here.
» Web Hosting
» Reseller Hosting
» Dedicated Servers
» Remote Storage / Backup
» Server Security / Auditing
» Custom Hosting / Clusters
Crucial Paradigm operates is multiples locations around the globe, always expanding to ensure we provide our customers with the highest possible level of customer service.
Crucial Paradigm is a leading provider in Web Solutions, providing: Affordable Web Hosting, Reliable Webhosting, Private Label Reseller Hosting, Dedicated Servers, Virtual Dedicated Servers , Server Security Auditing , and Remote Backup / Storage.
Are you sick of having server outages, slow servers, and unreliable connections? Crucial Paradigm brings an end to this. We use the highest quality servers on the market, multi-homed bandwidth, 16Gbps network, Dual Quad Core Servers, Daily Backups, weekly remote backups, 24/7 server monitoring, 99.9% network uptime, and amazing customer support.
Many hosting companies will offer you overly cheap web, reseller, and dedicated hosting plans, but oversell their servers and offer you next to no support. Here at Crucial Paradigm we go out of our way to help you out with your problems, and do NOT oversell. We provide quality, fast, private label reseller hosting, dedicated hosting, and much more at affordable prices. Our knowledgeable support staff are available around the clock to help you build your website and your business.
Our network has state of the art features such as fiber optic networking, 19 x OC48 (1000Mbps/each) connections from 10 different providers, Bandwidth on Demand, redundant UPS systems, generator backup, VESPA detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, and redundant a/c systems.
» Our Servers
Accounts are hosted on servers running RedHat Linux or FreeBSD and installed with a minimum of 4GB of ram and 7200 RPM drives. Our newest servers feature 4 or 8 processor cores, RAID 10, and up to 16GB of RAM. Our servers also have 500GB backup drives to keep data integrity at its highest and ensure that you data is kept as safe as possible. Weekly remote backups are also performed on all our servers.
Our servers run industry standard software, including RedHat Enterprise Linux, FreeBSD, Apache, mySQL, PHP, and WHM/cPanel. Servers are updated daily for the most recent stable releases of software, including the latest versions of cPanel and WHM.
» 24/7 Monitoring
Our servers are monitored 24x7x365 using offsite and onsite monitoring, notifying our technicians by email and SMS within seconds of any problems. Not only are the servers monitored by ping, but also HTTP, FTP, DNS, CPU, STMP, cPanel, Disk Space Usage, and server load.
» Uninterruptible Power System
To guard against local power failures, our servers utilize two industrial-grade, three phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these backup systems in place, we can keep our network up and running indefinitely without relying on external power.
» Force Filtered Cooling
All web servers are equipped with a positive pressure filtered-air system. Four large fans pull filtered air into each server's protective case and the components within are cooled by fans which circulate this purified air. This constant introduction of clean air into the case creates a positive pressure environment ensuring dust and particles remain outside of the server.
» Hot Swap Drives
The drives and drive bays of all servers are constructed from high-grade aluminum, and rest in shock mounted drive cages, which adds to the durability of the hardware. Our drives proudly feature the lowest failure rate in the industry.
» Redundant Hot Swap Power Supplies
Each server employs dual-redundant hot swap power supplies. If a power supply were to fail, the server would continue running with power from the alternate supply. Meanwhile, alarms would alert a technician, who would quickly restore redundancy. In the meantime, servers and client sites would experience no downtime.
» Industrial-Grade Air Conditioners
Our servers are kept cool by two Liebert ten ton industrial air conditioners, which condition our computer rooms and operations center. our computer room is kept at an optimal temperature of 65 degrees Fahrenheit.
» Standby Servers
We keep spare servers on-line of all CPU configurations. If a server were to experience a hardware failure, we would turn a key, grab the handle on the drive, pull it out, and insert it into an identical standby CPU. We would then reboot the second machine and the server would be up and running again in a matter of minutes.
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The Queensland-based web hosting provider has already been offline for nearly two weeks, and more recently, disconnected its phone line.
Google has a cached page of Dedicated Host's website as it appeared on January 28, 2009 at 18:54:16 GMT.
The company issued a new customer support number after its outsourced customer support service Web Hosting Support cut off the company in mid-December.
According to a Web Hosting Support spokesperson, the outsourced customer support service had closed down Dedicated Host's service after receiving a barrage of phone calls from "people chasing money".
Web Hosting Support says these kinds of phone calls have decreased drastically since the company's website went offline.
Additionally, two other web hosts have been affected with Dedicated Host ... [search all crucialp.com news]
Web Hosting, Domain Names and Virtual Servers. Support: support.crucialp.com
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I have a resseler plan with crucial paradigm with 40 clients.
My server is offline for 3 days due to a problem on the disk and the technical suport says:
We understand your situation, and all are working on this. The account restoration is in progress, but we cannot give an ETA. We have completed the migration of home directories. Your sites will be back online, once when the account restoration is over. We will update you once when it is completed. Your kind patience is highly appreciated.
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