Concentric review

This review cover a general impression of concentric.com product features like reliability, support, data center, price & more. Brand #8090, listed since .

Most Recent Customer Reviews

Private (g.gonzalez@s...)
Time Hosted: over 3 years
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Decided to leave concentric.com as web hosting customer after 14 years
We have been a web hosting customer for 14 years with concentric.com. We have been aware of serious problems with email messages lost for several days now. I have been trying to talk to them for support, but the tech support line places me on hold for hours, until I run out of patience and hang up. The last time I tried I was holding for 2h 45 minutes. I am now looking to move to another web hosting company.
Joe Lumbley (joe@l...)
Time Hosted: over 3 years
Global rating
Features
Cost
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On Hotmail blacklist 70% useless now
I've been a Concentric/XO customer for over 10 years. In the last year, they have been on the Hotmail/Microsoft IP blacklist because of spam/relaying issues. Repeated complaints to ISP to no avail. I now have to have multiple hosting accounts to handle mail to Microsoft domains. This is a royal pain in the butt and I'm ready to move my accounts to an ISP that can actually get my email out the door rather than me having to constantly check for bounced email.
Alfred Newman (timbucktoo@h...)
Time Hosted: over 3 years
Global rating
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Cost
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Look elsewhere.
Used this service for >6 years. Service/support was "ok" when I was paying the monthly support fee. Zero feedback after dropping the support fee. Concentric's email needs an overhaul. Website service up and running ~>99% of the time, but when it's down, they are not quick with quality restoration information. Concentric has a problem being blacklisted on many services. I was unable to communicate with my customers for more than 6 days and swtiched to another rprovider. Concentric has poor customer communication in general. Suggest that Concentric offer chat panels and overhaul their customer service staff. I would say their team was/is completely complacent regarding their installed customer base.
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Overview

About Concentric

Launched in 1997, Concentric is the first and only service to hold a patent for its Clustered Hosting architecture. Concentric was acquired by Nextlink and both companies merged to become XO Communications on Jan. 10, 2000. In 2004, Concentric returned with an innovative and dedicated team of Web hosting experts, and continues to offer Clustered Hosting solutions that match the level of sophistication required by thriving online businesses.

Today, Concentric hosts more than 200,000 domains for companies of all sizes and is the only service to hold a patent for Clustered Hosting architecture. This allows Concentric to leverage on the unique technology configuration, offering a virtually inexhaustible server resource with built-in redundancy, and delivering superior performance and reliability on demand.

concentric.com Facebook Cover
Website research for Concentric on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Basic  $13.00/mo. 2 GB40 GB
Concentric Basic Plan featuresConcentric Basic Plan's Clustered Hosting technology is more reliable than traditional shared hosting with better security and more flexibility than low-end dedicated solutions.
Operating System:UnixDatabases Features:MySQLWeb Hosting Server [...]
$13.50/mo. $25 Setup Fee 2 GB40 GB
Professional  $37.00/mo. 5 GB75 GB
Concentric Professional Plan featuresConcentric Professional Plan's Clustered Hosting technology is more reliable than traditional shared hosting with better security and more flexibility than low-end dedicated solutions.
Operating System:UnixDatabases Features:MySQLWeb Hosting Server [...]
$37.25/mo. $25 Setup Fee 5 GB75 GB
Concentric Enterprise Plan featuresConcentric Enterprise Plan's Clustered Hosting technology is more reliable than traditional shared hosting with better security and more flexibility than low-end dedicated solutions.
Operating System:UnixDatabases Features:MySQLWeb Hosting Server [...]
$67.95/mo. $25 Setup Fee 10 GB100 GB
Enterprise  $79.00/mo. 10 GB100 GB
Linux - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Concentric Email Plan featuresConcentric Email Plan offers cost effective solutions perfect for getting online with e-mail and applications to build web sites.
Operating System:UnixWeb Hosting Server Features:BackupFile ManagerServer Side IncludesSubdomainsEmail Features:Email [...]
$6.95/mo. $15 Setup Fee 500 MBunmetered
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Windows Basic  $16.00/mo. 25 GB15 GB
Windows Professional  $42.00/mo. 1 GB45 GB
Windows Enterprise  $75.00/mo. 2 GB90 GB

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Targeting: Italy, United States

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News

Concentric Offers Secure IM Solution - Messaging solutions provider Concentric (www.concentric.com) announced on Monday it has launched Concentric Business Messenger, an enterprise-class messaging and collaboration solution designed for small and medium sized businesses.
In November, the company launched its Managed Server service this week, a hosted service providing on-demand processing power, bandwidth and storage capacity, in a cloud computing environment.
Concentric Business Messenger enables employees to communicate more efficiently through real-time instant messaging.
Unlike free public chat services, such as Microsoft's MSN Messenger and Google's Gmail Chat, Concentric Business Messenger offers a secure solution encrypted with Secure Socket Layer.
"A growing concern for SMBs is the increase in instances where worms or viruses enter their network through a public instant messaging network," says Craig Collins, president of Concentric. "By using Concentric Business Messenger, SMBs can have the benefits of chat ... [search all concentric.com news]

Social Networks

https://www.linkedin.com/company/xo-communications
About: XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers. Our customers include more than half of the Fortune 500, in addition to leading cable, mobile wireless, and domestic and international telecommunications companies. XO offers a superior customer experience through our innovative data and IP solutions, our employees’ focus on customers, and the proven performance of our advanced network. Learn more about us by visiting our blog, The Pulse, or XO pages on Facebook, Twitter, and YouTube.
XO Communications (est. 1996) is a Privately Held entity having 17654 followers on LinkedIn and 1001-5000 employees, industry Telecommunications.
https://plus.google.com/+xocommunications
About: XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers. Our customers include more than half of the Fortune 500, in addition to leading cable, mobile wireless, and domestic and international telecommunications companies. Services:WAN SolutionsVoIPEthernetMPLS IP-VPNPrivate LineWavelengthSIP TrunkingHosted PBXHosted SecurityColocationCloud ComputingHostingNetwork Assets:Approximately one million miles of metro fiber19,000-route mile nationwide inter-city fiber networkNearly 1,000 central office colocationsMore than 3,300 fiber-fed buildings on-netMore than 50 colocation facilities nationwideFully peered Tier 1 IP network with more than 100private and public peering relationships28-31 Ghz broadband wireless spectrum in 75 marketsMore than 28 billion VoIP minutes per year
XO Communications account is having 442 followers and 684 plus one count. See recent Google+ Posts:
concentric.com GPlus Icon
- 1960s-1980s The evolution of the Consumer Electronics Show http://ow.ly/GOZfk#CES The evolution of CES
- Hosted PBX as a foundation for enterprise mobilityGlobal Unified Communication Market Revenue Is Expected To Grow To $75.81 Billion In 2020: New Report By Grand View Research, Inc  Global Unified Communication Market Revenue Is Expected To Grow To $75.81 Billion In 2020: New Report By Grand View Research, Inc.
- +Mashable  lists their Best Tech of 2014 http://ow.ly The top 12 in tech of 2014
http://www.concentric.com/blog

ReviewsCustomer Ratings

The quick stats of Concentric profile shows a note average of 1.5 out of 10, counting 4 opinions. (few listed on the top of the page)
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Dalana (dalanamorse@g...)
Time Hosted: over 3 years
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Concentric/XO Hosting Completely Sucks
They completely suck. They run PHP4, no access to a control panel, no ability to setup database, cannot use SEF, no mod_rewrite, no SEO, bad customer service/support hours... terrible, horrible, awful company!!! All around!
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