This review cover a general impression of concentric.com product features like reliability, support, data center, price & more. Brand #8090, listed since .
Most Recent Customer Reviews
We have been a web hosting customer for 14 years with concentric.com. We have been aware of serious problems with email messages lost for several days now. I have been trying to talk to them for support, but the tech support line places me on hold for hours, until I run out of patience and hang up. The last time I tried I was holding for 2h 45 minutes. I am now looking to move to another web hosting company.
I've been a Concentric/XO customer for over 10 years. In the last year, they have been on the Hotmail/Microsoft IP blacklist because of spam/relaying issues. Repeated complaints to ISP to no avail. I now have to have multiple hosting accounts to handle mail to Microsoft domains. This is a royal pain in the butt and I'm ready to move my accounts to an ISP that can actually get my email out the door rather than me having to constantly check for bounced email.
Used this service for >6 years. Service/support was "ok" when I was paying the monthly support fee. Zero feedback after dropping the support fee. Concentric's email needs an overhaul. Website service up and running ~>99% of the time, but when it's down, they are not quick with quality restoration information. Concentric has a problem being blacklisted on many services. I was unable to communicate with my customers for more than 6 days and swtiched to another rprovider. Concentric has poor customer communication in general. Suggest that Concentric offer chat panels and overhaul their customer service staff. I would say their team was/is completely complacent regarding their installed customer base.
About ConcentricLaunched in 1997, Concentric is the first and only service to hold a patent for its Clustered Hosting architecture. Concentric was acquired by Nextlink and both companies merged to become XO Communications on Jan. 10, 2000. In 2004, Concentric returned with an innovative and dedicated team of Web hosting experts, and continues to offer Clustered Hosting solutions that match the level of sophistication required by thriving online businesses.
Today, Concentric hosts more than 200,000 domains for companies of all sizes and is the only service to hold a patent for Clustered Hosting architecture. This allows Concentric to leverage on the unique technology configuration, offering a virtually inexhaustible server resource with built-in redundancy, and delivering superior performance and reliability on demand.
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In November, the company launched its Managed Server service this week, a hosted service providing on-demand processing power, bandwidth and storage capacity, in a cloud computing environment.
Concentric Business Messenger enables employees to communicate more efficiently through real-time instant messaging.
Unlike free public chat services, such as Microsoft's MSN Messenger and Google's Gmail Chat, Concentric Business Messenger offers a secure solution encrypted with Secure Socket Layer.
"A growing concern for SMBs is the increase in instances where worms or viruses enter their network through a public instant messaging network," says Craig Collins, president of Concentric. "By using Concentric Business Messenger, SMBs can have the benefits of chat ... [search all concentric.com news]
We provide advanced IP communications, intelligent network and hosted IT services for businesses, enterprises and carriers. For support, please tweet @XOCare.
Account started from March, 2009, having already 3742 tweets with 9272 followers and 818 friends. See recent tweets:
About: Welcome to the official XO Communications Fan page. "Like" our page to stay up to date with what's going on at XO! For customer care, see the Notes tab.
XO Communications account is having 2819 likes, talking about them 15 peoples.. See recent facebook statuses:
About: XO Communications is a leading nationwide provider of advanced IP communications, managed network and IT infrastructure services for business, large enterprise and wholesale customers. Our customers include more than half of the Fortune 500, in addition to leading cable, mobile wireless, and domestic and international telecommunications companies. Services:WAN SolutionsVoIPEthernetMPLS IP-VPNPrivate LineWavelengthSIP TrunkingHosted PBXHosted SecurityColocationCloud ComputingHostingNetwork Assets:Approximately one million miles of metro fiber19,000-route mile nationwide inter-city fiber networkNearly 1,000 central office colocationsMore than 3,300 fiber-fed buildings on-netMore than 50 colocation facilities nationwideFully peered Tier 1 IP network with more than 100private and public peering relationships28-31 Ghz broadband wireless spectrum in 75 marketsMore than 28 billion VoIP minutes per year
XO Communications account is having 443 followers and 685 plus one count.. See recent Google+ Posts:
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They completely suck. They run PHP4, no access to a control panel, no ability to setup database, cannot use SEF, no mod_rewrite, no SEO, bad customer service/support hours... terrible, horrible, awful company!!! All around!
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