Clanwarz review9 user reviews, 0 support responses, 0 testimonials, 5 products, 0 promotions, 5 social accounts, Alexa #610199, listed 2015 (#20495)
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I have been using Clanwarz for a while. I was a loyal customer with a Teamspeak server, web host and domain and I had no complaints. But recently it took a huge turn which has left me furious and frustrated.
Regarding the TeamSpeak server:
Jay (the owner) opened a support ticket where he said:
"You had a 15 man server for the past 9 months.
You only paid for 10 slots.
All the help I gave you for free, at least you could of told me, no?
Pay the bill and your service will go back online after you update this ticket."
I wrote back and explained that I didn't know this and that he should have let me know before just TAKING DOWN THE SERVER. I paid the bill, and another customer support person wrote back:
"I'll handle this for you. Jay was upset when he created and executed a script that showed who did what to get more slots. He helped you a lot in the past so he [read more...]
Their customer support are the most unprofessional group I've ever spoken to and they scammed my friend out of his money shortly before maliciously shutting down our server. The owner Jay Vasallo is rude and has absolutely no communication skills whatsoever. We're looking into legal action to recoup my friends money now.
Clanwarz is one of the only hosts that have a datacenter in Vancouver. The performance of this thing is unreal. Staff have been willing to help me with a few things here and there when I can't find the answer on google. Easy to edit whatever you need.
Would definitely recommend!
About ClanwarzFounded in 2003, Clanwarz.com has rapidly become a predominant name in the game and voice server industry. With expertise in Linux and Window server platforms, Clanwarz has taken scripting and automation to another level, while delivering bleeding edge technology and performance to their clients. Clanwarz is known for creating instant gaming and voice service world wide with the Best Custom Voice Control Panels on the market today.
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|Web Site Title:||Minecraft Servers, Ventrilo Servers, Teamspeak Servers and Mumble Servers|
|Website Description:||Creating Instant Ventrilo Servers, Teamspeak Servers, Mumble Servers, Minecraft Servers, CSGO and Teamfortress 2 Servers World Wide.|
|Targeting:||Israel, Japan, United States|
|Site in business since:|
|Links to the site:||62|
|Details for https://www.clanwarz.com/|
|Website DNS:||MX::smtp.secureserver.net => 184.108.40.206 ( Scottsdale ) / GoDaddy.com LLC|
pdns02.domaincontrol.com => 220.127.116.11 ( Scottsdale ) / GoDaddy.com LLC
pdns01.domaincontrol.com => 18.104.22.168 ( Scottsdale ) / GoDaddy.com LLC
MX::mailstore1.secureserver.net => 22.214.171.124 ( Scottsdale ) / GoDaddy.com LLC
|IP Location Country/State/City:||Canada / Quebec / Beauharnois - see top providers in Canada, Québec|
|ISP Name / ISP URL:||Clanwarz Inc / clanwarz.com|
|Facebook Shared Count:||10852|
|Linkedin Shared Count:||2|
|Google+ Shares Count:||0|
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Account started from July, 2011, having already 2904 tweets with 24971 followers and 259 friends. See recent tweets:
Clanwarz account is having 15641 likes, talking about them 44 peoples. with 10852 webpage shares. See recent facebook statuses:
Clanwarz Inc account is having 140 followers and 0 plus one count. See recent Google+ Posts:
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|(1 = 11.11%)|
|(8 = 88.89%)|
So I fount clanwarz on google and decided to try to write to them...
So I asked about their danish location of servers and how much DDoS protection they had - I have a lot of experience with game servers that are down all the time because of DDoS. First of all the support didn't answer any of the questions I asked and then he just said: Have a nice day - and closed the chat. I tried to open the chat again and he wrote the same to me within seconds I couldn't even respond - then he blocked me totally out and the chat said: You have been blocked from the chat.
So now I just have to say I haven't tried anything like this before - just blocked new customers... Don't EVER buy a server from here of you want great support - oh I forgot to mention that when I asked about their danish location he actually told me that it was in Sweden and not in Denmark - they just put in Denmark so that people from Denmark would buy from them.
So again.... Don't buy from the guys - I would not [read more...]
As they said "you got what you paid for", the worse customer service, they close your ticket almost automatic. Without any further notice they close the account (even when the payment is up today).
They refuse to help, answer any questions, the control panel is confuse.
After all i don't recommend, please run away from this company. Not worth save 10 dollars to stay with company that is not reliable.
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