Blue Domino review6 user reviews, 0 support responses, 1 testimonial, 3 products, 0 promotions, 0 social accounts, 627 domains, Alexa #1216770, listed 2005 (#339)
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My website has been down for over 2 weeks. I purchased a SSL certificate and had blue domino install it. The SSL certificate doesn't work and when I call I get "I'll create a ticket", then call back, we will create another ticket, and again.
Now I call and they blame the SSL company and tell me it will be another 2 weeks before it is fixed. I have 3 websites with this company... Going to switch now
and even just now at 720 EST friday, their web mail just sits their and spins with a 100% graphic.. it is awful.
After 8 years enough is enough and I am moving to hostek.
bluedomino's 99% uptime is bullshit since almost no one reports their down time since 50% of BD is spammers and pirates.
I've been with Blue domino for a couple of years, and have found them to be just OK. The interface is a bit unstable, and some things are compatible with one or another browser, so I need to switch to complete my updates.
Today I noticed that my website was down (I last saw it alive and well 2 days ago), and customer service could only say "we're sorry for the inconvenience," but please build the website again.
Needless to say, I'll do that somewhere else.
About Blue DominoOur Focus is Simple
Bluedomino.com is the Web Hosting company for anyone who wants a hassle free way to get their web site online. We know that most people don't need a lot of fancy gimmicks to run their web site. From years of experience we decided what was really important to making a web site run smooth, fast, and worry free. We don't provide services that are overly complex, or that may be a hazard to security. Instead, we focus on making your web site run fast, trouble free, and nonstop.
Top Notch Service
We also understand that customer support is the most important part of a good Web Hosting company. That is why we have technicians working around the clock monitoring and maintaining servers. We also have support staff here 24 hours a day 7 days a week to answer your questions and help with anything you might need. You can Contact Us by phone, e-mail, even Live Chat. All of this is why we have one of the highest Customer Support Satisfaction ratings in the industry.
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I have had an experience with them where the php settings on my hosting account was tampered with so that my pages could not call external pages and my site was delistd from Google. I complained to them and no one seemed interested in assisting. After my domain expired , the same was registered by one of their staff which is one of the tricks they use to frustrate customers and make money out of them.
In addition to this, when i was openning an account with them, they were telling me some of the features i was asking for were not offered by Bluedomino (Which was untrue) and that i could get them from a sister company. I did a research and found that the company is not affiliated to Bluedomino and suspect it's owned by their staff. Unfortunately there is no contact link for getting to the real Bluedomino owners so i just had to give up on them and start afresh.
If you are aiming for hosting commercial websites, with PPC monetization on them, you could be in for a dirty game with them. I reccomend you go for a better established company with better support tickets' follow-up and supervision from the top management or you could end up regretting."
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CM4all says some of the most recent companies to integrate WebsiteCreator into their portfolios include BizLand (bizland.com), FatCow (fatcow.com), PowWeb (powweb.com), Blue Domino (bluedomino.com) and ReadyHosting (readyhosting.com).The integration and re-branding capabilities of the CM4all WebsiteCreator made it possible for each host to receive their own dedicated GUI through CM4all's customizable user interface, enabling each brand to retain their own identity while broadening their portfolios, says the company."We are excited that such highly recognized brands in the US hosting and online services industry have chosen to integrate our product into their portfolios," says Robert Schovenberg, CEO of CM4all. "Jointly working with these leading brands allows us to add value ... [search all bluedomino.com news]
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To add insult to injury, the BlueDomino Hosting LiveChat support may be staffed by the dumbest people possible. They typically have no idea what is going on, and even the simplest request results in "this is a serious issue, we must escalate it, somebody will contact you in 48 hours" rather than JUST FIXING THE PROBLEM! the majority of the time, these "escalations" take 3 days to do a 2-minute fix.
Stay far away from Blue Domino if you want decent tech support, [read more...]
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