This review cover a general impression of asp-host.co.uk product features like reliability, support, data center, price & more. Brand #109, listed since .
Most Recent Customer Reviews
This company used to be great, sadly they now just increase prices, decrease service and apply pressure for you to upgrade. Avoid.
Without doubt the most unprofessional company I have ever dealt with. Fictional invoices and a very rude owner who pretends to write as other people in order to make the company look bigger that it actually is - (there's nothing wrong with being a 1 man operation if you can trade successfully).
Tried to hide behind some nonsense in the T&C about 1 month's cancellation despite them not actually providing any service. Signed up for a new account and they didnt even register the domain. I eventually purchased the domain elsewhere, but ASP still had the audacity to claim an additional 1 month hosting. Their money-back guarantee means nothing.
Dont believe anything on their website about communications either. They wont answer the telephone, LiveHelp or email, so their homepage breaches the Advertising Standards.
Avoid at all costs
I recently purchased a hosting service a domain name from ASP-Host.Co.Uk it quickly became apparent that they are running a sub-standard operation and it's questionable whether they are actually operating within the law. They are offering services at a rate which is competitive however they do not fulfil the contract by providing the services. When you question them in regard to this an offer is made to provide the services at an additional cost I believe they are duping customers into purchasing services with no intention of providing them to the customer I have therefore reported to trading standards and am pursing a legal proceedings to recover my losses.
About asp-host.co.ukWhat makes us different?
1. We're an established company, founded in 1998 and running successfully ever since.
2. UK web hosting company helping to keep business in the UK with UK quality support staff
3. No utility energy or VAT increases in 2011/2012 (We have kept our prices the same)
4. We provide modern stable server technology in a secure Data centre
5. We provide skilled support from staff that enjoy their work
6. We help with your web scripting and database setup
7. High specification servers utilising up to the minute technology
8. Based in secure, protected UK Datacenter's (Cisco Firewall Protected)
Costs & our competitors - Don't be fooled!
safety People often come to us saying they can find cheaper. We always say you get for what you pay for. You have to question if they are a reseller of services, what type of servers and build standard they're using and where their servers are located. Many are based in USA but claim they are in the UK. Some are abusing their own license agreements from Microsoft. Many don’t even have their own support.
Examples of our cost break down to help understand web hosting costs
Cost to our suppliers that Asp Host pay out monthly
1. Monthly payment to Data Centre (DC) that host our server farm
2. Business servers costs which are both shared & dedicated for your chosen package
3. Daily server maintenance, server upgrades,
4. Windows licence costs - each user requires a licence fee
5. Electricity. Our servers are housed in temperature controlled and monitored server racks.
6. Support staff costs that are certified windows engineers
7. Cisco security, Spam & Firewall protection equipment
Be aware when looking for a hosting provider, think and think again! Costs are there for a reason, if you want secure high bandwidth hosting and quality support you need to be prepared to pay for it.
Be aware when looking for a cheaper hosting provider for the sake of a few extra £ savings. Our costs go into overheads such as high user bandwidth from 2 data GB cables, quality support and knowing that our hosting servers are Cisco certified and credited in the Industry. Not forgetting your hosting site is in the UK which is very important for UK IP & Web address recognition
Above is only a brief overview of some of the cost involved in providing high quality, safe hosting. If you find a provider that seems cheap ask yourself, how do they do it?. What are you really getting for your money? Consider, is your data really safe?
We have had clients who have come away from cheaper hosting suppliers simply because their data was copied, details passed to marketing companies and websites going offline more then 10 times a month, only 60% uptime! More importantly they have had very poor support from un-skilled staff.
At Asp Host we only employ certified, trained staff and we have 99% Uptime record.
With ASP-Host.co.uk you can be confident that the technology that brings your web project to life is of the highest calibre and 100% secure. No stone has been left unturned in making sure that your website and email can be relied upon at all times, whether you’re a home user, small business or a multi-million pound business.
ultimate internet environment
Based in Gloucester, in the heart of England, the two state-of-the-art data centres house thousands of the latest web and mail servers, maintained 24x7 by an expert team of engineers.
Every possible consideration is made so the servers operate to their full potential and can deliver the highest possible levels of uptime and security.
The latest technology – thousands of the latest Microsoft Windows 2003 and Exchange mail servers, with all major scripting languages supported.
Unrivalled connectivity - plugged directly to the backbone of the internet, every server enjoys a fully redundant Tier 1 connection so our customers never experience slow-down or service interruptions.
The safest place for your data
Data centre access is strictly limited to security-cleared personnel, controlled by extensive CCTV monitoring and state-of-the-art access control systems.
CCTV covers all areas of the data centre and corporate offices.
Highly experienced security guards on duty 24x7x365.
Access control requiring swipe-card, multiple digit PIN, finger-print plus accurate weight matching, ensuring absolutely no access to unauthorised personnel.
Climate controlled environment
Extensive environmental controls are employed to make sure the servers work to their full potential and deliver high performance day-in, day-out.
The multi-million pound Denco system ensures that the data centre climate is monitored and adjusted to perfection at all times.
Top of the line air-conditioning units.
Humidity analysers and accurate temperature monitors.
Fire suppression equipment – if the worst should happen, FM-200 gas is discharged within just 2 seconds to suppress the affected area.
Uninterruptible power supply
The data centres use the most advanced APC X UPS system available, providing uninterruptible power to all servers. In the case of a power outage, the power supply is switched instantly (with absolutely no interruption) to a diesel generator capable of running the data centres for 30 days.
In addition to the sophisticated monitoring systems, a team of expert engineers monitoring the data centres 24 hours a day, ensuring that any potential issues with the platform are prevented before they can even happen.
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Web hosting for all Business and Start ups with free domain name. Est over 10 years and we enjoy looking after and hosting your websites.
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About: Welcome to ASP-Host.co.uk We are a web hosting and web solutions company based in the UK
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invoice reminders are sent when invoices have already been paid for. The customer support is useless
I was with this company for several years. I allowed my domain to expire. Following this they sent a debt collection company after me, despite giving me no warning that their supposed terms had changed and I had been put on a rolling contract.
Service is poor quality, control panel is woeful and they are vile people to deal with. Do not touch.
The client then contacted us to request her hosting files but they were locked until she settled her payment which is correct procedure for any business who is owed money.
The client claims to have lost thousands yet she was on a £25 a month hosting package and her bill was less then £300 owing. This goes to show the type of person in question which does not help companies.
Asp Host Legal Solicitors have already contacted her for Slander and to recover monies owed.
We value all our clients and new clients but if you sign up to a 12 month hosting package then you aspect to go along with the monthly payments as agreed. We can't be responsible if they suddenly laid off work or their own business [...]
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