Apollo Hosting review
This review cover a general impression of apollohosting.com product features like reliability, support, data center, price & more. Brand #2621, listed since .
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apollo was purchased by Endurance International which in my opinion is the rock bottom hosting co. since someone already mentioned it, here's the list of hosting co names they operate under:
that's why the 70 Blanchard Road, 3rd Floor, Burlington, MA 01803 address is very close the apollo hosting address... hate to see the FatCow is on that list too though!
and that seems to be true about their pricing on the website. just called in to verify, those are promotional prices only and they're going up once you need to pay again. just [read more...]
The great migration issue:
I've been Apollo Hosting customer for almost 10 years now and haven't swithced between companies much at all. I used to have many accounts with them and brought them $1000's a year. Everything were smooth and only few fixable problems here and there until fall 2009 everything kinda fell and accumulated to this big junk of problems. Accounts started to go offline. When we tried to reach their support, they said they were migrating. And NO word prior action. Just like that, lights off. That took weeks and months to get about 50% of those half limping websites back online again and many never made it. Google rankings, customer flow and all gone, scripts inop, custom programs, shopping carts farting errors left and right.
Their plans (pre 2009) were great and still propably are to some point. Had good options as far as platforms, soft and hardware.
Used to handle most of [read more...]
The chat support, only marginally useful in the past, now has become a complete waste of time. They answer every question with a "Sorry for [read more...]
About Apollo HostingApollo Hosting has hosted more than 165,000 websites and continues to grow by offering Total Solutions Hosting and award winning service to our customers.
With Total Solutions Hosting, Apollo Hosting customers are given everything they need to Host, Build, Secure, Promote and Sell on their website. Premium tools such as Miva Merchant, Postini SPAM/Virus filtering and SiteStudio are included free. Plans starting at $6.96/month combined with 24/7/365 expert technical support and a 30 day money back guarantee make selling these plans easy.
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He brings to Apollo extensive experience in customer service and infrastructure. Messer most recently worked at global defense and technology company, Northrop Grumman, where he managed several multi-million dollar IT services contracts. Messer has already improved Apollo's customer service by extending the availability of phone support hours from 7:00 a.m. to 7:00 p.m. CST, better serving customers on the East and West coasts. The Web host continues to offer round the clock live chat support. The company says the extended phone support hours is just one of the many changes that Messer has planned as part of a commitment to improve the overall customer experience."With Bret as director of operations, we expect our customers to experience significant improvements with regard to the efficiency and manageability of their websites," says Tamara Field, ... [search all apollohosting.com news]
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How can a company like Apollo do such to their clients who have placed such responsibility in their care. I even tried to get the details of the legacy support team all to no avail all i get is a phone number not even an email or a website for us to be able to get more information on them. This says two things:
1, apollo does not have an idea of the kind of business they are into
2, the legacy support are just of bunch of incompetent blokes.
I kindly advise any and every one to clear out while they still can because these guys just changed from reliable to unreliable
Thank you for reading my review of apollo hosting and their new parent company ipower hosting.
I was quite looking forward to being migrated and from paying $29.95 a month to only $6.95 with unlimited space and bandwidth.. unlike others I logged in regularly and see I was going to be migrated so had the chance to put warnings on the sites. They said none of the site would be affected, date came .. it said migration finished and everything appeared [read more...]
I used Windows Plan for http://www.floorbrokers.com
Apollo Hosting is there when you need them, late night, early morning, holidays, whenever. Apollo is there and that is nice and that's why I'm still using them after 6 years.
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