alentus.com review6 user reviews, 0 support responses, 0 testimonials, 8 products, 0 promotions, 2 social accounts, Alexa #952372, listed 2005 (#30)
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Contantly having email issues.
No customer support. Referred to an online manual with no explanation of how to use their "CanIt" filter. It's horrible and it is not meant for the general public. You must support your clients else they will be gone :(
I have 2 dedicated servers with Alentus and have been a customer for over 5 years. I have had intermittent approximately 15 down periods about three times a day for the last 15 days. I have sent them the trace routes again and again. I have contacted them by phone, email, online chat, again and again asking for someone who can explain to me what is going on. Nobody calls me back. Alentus sucks.
Hard to reach and when you get them, no one has any authority to help you out.
Am moving my domains to hostgator, where I have put my domains over the past year.
They have phenomenal technical support.
I'd rather some of these companies charge me a few extra bucks a month an have customer care and support. What they are doing now sucks big time.
About alentus.comAlentus is a well established provider of Web and database hosting services. Alentus hosts Web sites, databases, and applications for clients in more than 100 countries. We are recognized throughout the world as a top provider of ASP.NET and Windows Web hosting services and our Company consistently wins awards that congratulate our efforts. Our success is a result of dedication to customer satisfaction, affordable prices, and a high level of technical support that is unmatched in the industry.
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According to the company's announcement Monday, Patrick Solutions's data center features redundant power with automatic switching to an onsite generator in the case of power interuptions, assuring customers virtually no downtime. The purpose-built facility's main focus is to safeguard all resident data, hardware and software using multiple layers of security.
Having provided consulting and data marketing services for more than eight years, Patrick Solutions has opened its own data center to offer its own information systems and data security for the growing day-to-day business and compliance requirements placed on firms.
Columbus, Ohio has been the site of much action over the past few years. In 2003, ... [search all alentus.com news]
Windows, SharePoint and Dedicated Server Web Host! For the best support, visit: support.alentus.com
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Their customer control panel and web email portals leave a lot to be desired. Fortunately, I don't need to use them very often.
They have no tech support to speak of, their tech support voice mailbox is full. Their own website and support console is down.
My site and all of my client's sites are down right now. So is our email.
Alentus is The WORST. Stay away from these guys.
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