Advanced Network Hosts review5 user reviews, 0 support responses, 0 testimonials, 10 products, 0 promotions, 1 social account, 2526 domains, 687 hosted, Alexa #26023358, listed 2005 (#2626)
Most Recent Customer Reviews
I was with this hosting provider for 8 years and now I'm switching to another one because of extremely poor customer service. No complaints on the hosting itself, but when the time came to renew all of their customer support systems made it impossible to communicate with anyone; on account of this, I had about 10 websites down for a week. Completely unacceptable, and it's actually so bad that they still don't know they have a problem (and trust me, I tried explaining several times).
I was shocked when I saw the previous reviews. this company has one of the best uptimes in hosting history. All of its servers comply with the 5 nines. They offer daily, weekly and monthly backups and are with you along the way. you can place a ticket at 2 am CST and it is answered in less than 10 minutes. Try doing that at GoDaddy or Yahoo! Their staff is polite and knowledgeable, most of them are certified in Linux, Security, MySQL and have college/univ degrees. Also, they don't outsource, their support team is all nearby.
"Absolutely no customer service people who knew anything, about anything."
The 1st support reply even when the site is crashed always start with
"Please give the steps to recreate the error. Thanks for using the help desk, if you have any further difficulties or are required to respond to your request, please login to the help desk"
and then stand by for weeks of emails and further issues cropping up
We have 4 sites hosted by them which are constantly changing servers leaving serious security issues and crashing the site requiring recoding to get them back online and secure.
About Advanced Network HostsAdvanceNetworkHosts.com has been in business since 2001 serving over 40,000 domains worldwide!
Our headquarters are based in the high-tech city of Chicago, Illinois. We are a privately owned company that has shown a profit for the last 9 years since we have been in business. Our success is due to our high level of equipment, service and support that we are committed to maintaining.
Advance Network Hosts the main thing that makes us stand out is, we have the perfect servers custom built for us. These servers are the result of highest quality of each individual part. Over the last five years we have researched hundreds of parts and personally tested scores of them, everything from hard drives to cpu fans. To give you an idea of the equipment we use:
Hard drives - Each server has multiple hard drives with a special piece of hardware that automatically mirrors your data. In the event 1 hard drive fails all your data is still on the other drive.
RAM - In addition to the hard drives RAM is the most critical piece of hardware. We use Platinum Series RAM with heat spreader. This RAM has been consistently top rated for speed, performance and reliability.
CPU - We use only Intel CPU's and stay on top of their latest models.
CPU Heat Sink and fan - Keeping the CPU cool is critical. While most CPU's are aluminum or aluminum with a little bit of copper our heat sinks are 19 ounces of pure copper, including the solid copper base and 38 copper fins.
Power Supply - We use only Enermax power supplies, with exceptional quality and control Enermax produces and excellent product able to performs to the most rigorous and highest standards imposed by the industry. They also have a strong Research and Development team.
Motherboard - The motherboards we use haven proven quality as a result of advanced technologies, inspired innovation and distinctive design.
Case - We use special cases designed for servers, engineered for ultimate cooling. To keep the even cooler we pull out the stock fans and replace them with more powerful Thermaltake fans, which can move nearly 3 times as much air.
Burn in/testing phase - To ensure your server is top notch we put all new series through a burn-in testing period before that server is used in a production environment.
Formed in February of 2000, Advanced Network Hosts has set the standard for high-quality Web hosting and design services: We are dedicated to providing the best products in the industry. Advanced Network Hosts is privately owned and completely debt-free.
As with any successful company, customer service is the key element to our success. The satisfaction of our clients is our Number One priority… well, that AND having a friendly, knowledgeable and trained staff that are available 24 hours a day, seven days a week, 365 days a year for your technical support and sales needs and questions.
You see, Advanced Network Hosts operates based on two very basic concepts: Provide the best possible product and take care of our customers. This mission is the basis on which Advanced Network Hosts was formed.
Advanced Network Hosts data centers include fully redundant and diverse connections to the Internet backbone through multiple OC-3s and GigE connections to each of our international locations. This ensures the fastest and the most reliable connectivity service to our hosting customers.
That is why we guarantee an uptime of 99.9% with a full 30-day money back guarantee! If we don't provide to you the level of service that we are capable of, then we surely don't deserve your business. That is why we strive to meet each and every one of our customers' needs.
Advanced Network Hosts offers solutions and accommodations to Websites of all sizes and types. We provide massive server storage space, unlimited FTP access, CGI scripts, shopping carts, dozens upon dozens of e-mail accounts, and unlimited HTML transfer. Of course, our online Virtual Control Panel gives you complete control of your Website. For those who are less than expert with the Internet, our control panel uses an incredibly user-friendly graphical interface.
Again, we are so sure our product goes leaps and bounds beyond our competitors’, we offer a full 30-day money-back guarantee!
Web hosting is more than just providing disk space and AdvancedNetworkHosts is more than your typical web host with over 25,000 members to date.
Find out why over 8 out 10 members of AdvancedNetworkHosts accounts are referred by existing customers. Web hosting is more than just providing disk space and Advanced- NetworkHosts is more than your typical web host with over 25,000 members to date.
Responsive 24/7 Technical Support
With an average response time of less than 30 minutes, the AdvancedNetworkHosts technical support team understands the importance of a web developer’s time. Fast and accurate support is one of the top reasons customers make the switch to AdvancedNetwork- -Hosts.
Business Stability and Industry Experience
AdvancedNetworkHosts was founded in 2000. Our stable foundation and steady growth allowed us to stay in business while many companies struggled. Our experience has kept us in tune with the needs of our customers and allowed us to anticipate changes in the Industry.
Honesty and Realistic Business Practices
Years after our establishment, we still adhere to the solid values that set us apart from day one. These ideals dictate everything from principle business dealings to the way a customer service representative handles a phone call.
99.9% Server Uptime
Well-maintained equipment and an experienced server administration team keep our servers up and your data accessible around the clock. Confirmed by our sophisticated server monitoring systems, our 99.9% server uptime is unrivaled in the industry.
Our network operations center boasts 2 OC-3’s with 2 levels of redundancy. When AT&T's network reaches its fullest capacity—trillions of bits per second—it could transmit the entire contents of the Library of Congress coast to coast in 20 seconds.
Customer Retention and Loyalty
Over 72% of our customers have been with us for over a year. Some have even been with us since we opened our doors in 2000. They know that once you become a customer, we will continue to provide the same level of expertise and support that have made us a leader in the hosting industry.
No Risk 30-Day Trial
Test out the features in your WebSite Manager, experience the speed of OC-3 capacity, and discover why AdvancedNetworkHosts is a leading choice for web developers. If within 30 days you are not completely satisfied, we will return your hosting fees, no questions asked.
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Absolutely no customer service people who knew anything, about anything.
Repeated crashes and data losses were just unimaginable. Were incapable of keeping up to date with improvements in apache and PHP.
I have since switched two a new web host, and am *still* trying to get them to cancel my account. It's been over a week, and despite repeated emails, they have ignored my requests to cancel my account. When I try to call, I get a busy signal.
I'm going to have to resort to asking my bank to block all future auto-payment to this company.
They dont have support, dont answer the phone, dont have backups and if you go over your quota by 1KB they close your website.
My advise KEEP AWAY 100 yards!
Hope to save some web savy soles from this disaster.
He will prbebly change the company's name again as it was changed from anhosting.com a while back.
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