ace-host.net
Average 4.7 out of 10
Total reviews: 12
Recommended by: 6
Opposed: 6
Official responses: 0


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โœ” Acenet review

12 user reviews; 0 support responses; 1 testimonial; 8 products, 0 promotions, 3 social accounts; 171 hosted domains, Alexa #835610; 📆 listed 2005 (#258)
ace-host.net
Acenet
24275 Northwestern Highway Ste 104
Southfield , MI 48075
US
☎ Phone (947) 517-7030

Website language(s): en-US
🏆 Alexa Rating 835,610▲ 226,472 👤 User Rating 🙌 Average 4.7 out of 10
👉 Total reviews: 12
👍 Recommended by: 6
👎 Opposed: 6
🤝 Official responses: 0

💰 Price Range $ 11.98 - $ 240.00⏰ Support 24x7
💳 Payment Options Credit / Debit / Prepaid Cards
🏆 SEO MOZ Authority 27/47🔗 Links 26,073
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Products (plans) are added, but some are not updated from over 2 years
Note: Add a promotion or coupon

Things to do
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are missing
86%

👪 Most Recent Customer Reviews

📅
Andreas Mastichis (info@n...) / newtrics.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 ace-host.net is excellent!
I am a professional in I.T. since 1994.

Until 2007, I have had personal experience with 2 other hosting services (since 1998). Since a friend suggested me to ace-host.net, it is by far the most reliable, fast and with excellent 24/7 customer support (you get a response to any support level in less than 4 min. !!)

I have registered 7 other domains to my account and have never had any issue with their service, from DAY ONE!

Much suggested to any I.T. related PROFESSIONAL out there!
📅
-anonymous- (yogiirt@g...) / chicagounitysda.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Ace-host are thieves.
Stay away from these people! All the terrible reviews here are true!! They are definitely theives. They refuse to refund my money as well that they charged me even though I sent multiple emails asking to cancel the hosting. PLus, they cancelled the hosting. So, they are keeping my money for two years hosting yet I am getting nothing for it. Heed our warning. STay away from these people. It's not worth the headache if you ever want to cancel. Also, the hosting servers do not have 99.9% uptime like they would like you to believe. I had multiple problems with their hosting service which is why I left them in the first place and then 2 years later they charged me for a renewel and now won't give me that money back.
Check out more reviews at: http://www.webhostingtestimonials.com/hosts_name.php?id=ace-host-reviews-ratings
📅
Henry (henry.vbnethost@g...)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😠 AcenetHost sucks!
Very poor service. Never recommend this server to anyone. They are big time thief. My server is 5 days down. Also dont refund. Support takes 1 year to respond.
MORE REVIEWS
Listed and verified since 2005
ace-host.net logo

📄 Overview

🔧 Services: Web HostingDomain Registration

📜 About Acenet

Acenet Inc is committed to absolute excellence. Their corporate focus is on speed, reliability, and performance.

Acenet Inc realizes customers are their most valuable assets. This is why they constantly strive to exceed expectations and create new standards of service and quality. They continually innovate new features and offer first rate customer support coupled with extremely competitive pricing.

Acenet utilizes a state of the art datacenter located in Atlanta. The datacenter is located in one of the most premier telecom facilities ever created, which offers a fully hardened infrastructure and access to the largest and best backbones.

Acenet provides a good mix of products including multiple hosting plans, reseller plans, virtual and dedicated servers. The price points begin as low as $6.95 per month.

Acenet provides 24/7 support.

Acenet's 6,400 square foot Data Center is located in Dearborn, Michigan. From the ground up, our facility is designed to provide absolute top tier service. Brand name and industry trusted equipment is used all throughout the datacenter. APC, Cisco, Kingston, Liebart, Seagate, 3ware, and Intel are just some of the companies Acenet trusts to enable us to provide the quality of service we demand. Why are we so proud of our Data Center?

On-Site Support

Acenet's Data Center is directly connected to our support facility which is staffed 24 hours a day, 365 days a year. No matter what time it is, our expertise is always on hand. Our Technicians average a typical response time of 15 minutes. Fast, friendly, experienced support, what more could you ask for?

Backbone Connectivity
HVAC
UPS
Backbone Connectivity

Using Cisco exclusively for all of our routing/switching solutions, Acenet's facility utilizes multi-gigabit connectivity to the following backbone providers:

ยป Level3
ยป Savvis
ยป Global Crossing
ยป Cogent

Redundancy

With redundant 22-ton Liebert HVAC systems and multiple backbone providers, you can rest comfortably in the stability and integrity of our power and network infrastructure. Acenet also employs full UPS and diesel powered generator backup systems, allowing the Data Center to operate unabated for several days in case of primary power loss.

Security

Acenet's support facility is fully secured using advanced key card authentication systems and is staffed 24/7 by our Premier Support Staff. Security cameras monitor every square inch of our Datacenter around the clock.


Enterprise Web Hosting 2.0
Proven Uptime

Each Enterprise 2.0 package comes with all the features a webmaster needs to get a website online and flourishing. Backups, Spam Prevention Measures, and tons of resources ensure Acenet is your one-stop shop for all of your hosting needs. And unlike other hosts, Acenet does not overload its servers. Each package is hosted on a server with plenty of resources.


Used by NASA, FedEx, Microsoft and many more, the Barracuda Spam Firewall keeps your inbox clean and free of spam.
The #1 Industry Leading Web Hosting Control Panel. Take total control of your website.
Never get caught without a backup again. R1Soft Backups keep your content safe and secure.
Why bother with Uptime Guarantees? Our SiteUptime statistics verify our PROVEN 99.95% uptime record.
The Toplayer IPS defends you against security threats and attacks including worms, viruses, spyware, DDoS attacks and much more.

📢 Special pages


ace-host.net screenshot
Website research for Acenet on June 27, 2021 by WebHostingTop

🎁 Acenet Promotions

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Plans📤 Acenet Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Reseller Plan features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Reseller Plan from ace-host.netProcessor(s) 1 CPU
Memory 6 GB
Disk Space 100 GB
Bandwidth 1 TB
cPanel
Dedicated IP
Daily Backups
🔗 Plan URL : https://www.ace-host.net/web-hosting/
$45.00/mo.100 GB1 TB 0 / unlimited
Standard Plan features💳 Payment Methods : Credit / Debit / Prepaid Cards
🔨 Control Panel : CPanel
🔧 Category : Backup
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Standard Plan from ace-host.netProcessor(s) 1 CPU
Memory 2 GB
Disk Space 32 GB
Bandwidth 320 GB
cPanel
Dedicated IP
Daily Backups
🔗 Plan URL : https://www.ace-host.net/web-hosting/
$150.00/yr.32 GB320 GB 0 / unlimited
🔧 Dedicated - 💻 Linux/Windows Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Intel Xeon E3-1200 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 16000 MB
💪 CPU : 8 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Intel Xeon E3-1200 from ace-host.netProcessors 8 CPU
Memory 16 GB
Storage (SSD) 480 GB
Transfer 10 TB
Power Single PSU
Price $160/month
🔗 Plan URL : https://www.ace-host.net/dedicated-servers/
$160.00/mo.480 GB SSD10 TB 16 GB / 1
Dual Intel Xeon E5-2600 features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 32000 MB
💪 CPU : 24 CPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 1

screenshot of Dual Intel Xeon E5-2600 from ace-host.netProcessors 24 CPU
Memory 32 GB
Storage (SSD) 800 GB
Transfer 10 TB
Power Single PSU
Price $240/month
🔗 Plan URL : https://www.ace-host.net/dedicated-servers/
$240.00/mo.800 GB SSD10 TB 32 GB / 1
🔧 Cloud - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🔋 RAM /
📌 Dedicated IPs
Mono features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 2500 MB
💪 CPU : 1 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Mono from ace-host.net1 vCPU
2.5 GB RAM
50 GB SSD
500 GB Transfer
$12.50 Monthly
🔗 Plan URL : https://www.ace-host.net/cloud-servers/
$12.50/mo.50 GB SSD500 GB 2500 MB / 0
Dual features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 5000 MB
💪 CPU : 2 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Dual from ace-host.net2 vCPU
5 GB RAM
100 GB SSD
1TB Transfer
$25 Monthly
🔗 Plan URL : https://www.ace-host.net/cloud-servers/
$25.00/mo.100 GB SSD1 TB 5 GB / 0
Penta features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free
🔋 RAM : 10000 MB
💪 CPU : 5 vCPU
🔌 Hosted domains : Unlimited
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Penta from ace-host.net5 vCPU
10 GB RAM
200 GB SSD
2TB Transfer
$50 Monthly
🔗 Plan URL : https://www.ace-host.net/cloud-servers/
$50.00/mo.200 GB SSD2 TB 10 GB / 0
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com features💳 Payment Methods : Credit / Debit / Prepaid Cards
✍️ Support Options : Email, Help Desk, Phone / Toll-Free

screenshot of .com from ace-host.net.net
$13.98 USD
1 Year

.us
$10.97 USD
1 Year

.biz
$13.98 USD
1 Year

.info
$14.48 USD
1 Year

.us
$10.97 USD
1 Year
🔗 Plan URL : https://billing.ace-host.net/cart.php?a=add&domain=register
$11.98/yr.

Contact information is managed by ace-host.net representatives admin@a..., support@a..., webmaster@a..., sales@a..., jason@a... [login] | Last company update:

📊 Web stats

Targeting: United States
📂 Details for https://www.ace-host.net/
📥 Website DNS: todd.ns.cloudflare.com => 172.64.33.146 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
anna.ns.cloudflare.com => 108.162.192.102 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mx.spamexperts.com => 130.117.54.106 ( Saint-Denis ) / N-Able Cloud GmbH - antispamcloud.com
MX::fallbackmx.spamexperts.eu => 154.59.104.23 ( Amsterdam ) / N-Able Cloud GmbH - antispamcloud.com
MX::lastmx.spamexperts.net => 154.59.104.23 ( Amsterdam ) / N-Able Cloud GmbH - antispamcloud.com
🔨 Server Software: cloudflare
📌 Website FIRST IP: 172.67.70.69
📍 IP localization: United States, California, San Francisco - see top providers in United States, California
🔗 ISP Name, URL: CloudFlare Inc., cloudflare.com
📌 Website Extra IPs: 104.26.3.219 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com
104.26.2.219 ( San Francisco, California ) CloudFlare Inc. - cloudflare.com

Testimonials✅ Customer testimonials

i am with ace-host.net from 2007 , and up now i did not get any problem.

if i open any new support Ticket so they replay me in less then 3 mints .

the support people they are friendly , and i really like ace-host.net.
Yaqoob ( maktoob@m... ) / xn--mgbms0fqd.com
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📋 Acenet News / Press release

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📣 Acenet Social Networks

https://www.linkedin.com/company/acenet-inc-/
Acenet, Inc. (established 2003) is a Privately Held entity having 5 followers on LinkedIn and 11-50 employees, industry Information Technology & Services.
No official Blog yet

Reviews👪 Acenet Customer Ratings

The quick stats of Acenet profile shows a note average of 4.7 out of 10, counting 12 opinions. (few listed on the top of the page)
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How much is 4 + 3 ? Respond with 7
 
(4 = 33.33%)
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📅
maktoob-bz (maktoob@m...) / xn--mgbms0fqd.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 ace-host is the best
i am with ace-host.net from 2007 , and up now i did not get any problem.

if i open any new support Ticket so thay replay me in less then 3 mints .

📅
Concerned Citizen (concerned56879@g...) / hammerskins.net
⏳ Time Hosted: under 1 month
Global rating
😉 Did you know that this web host allows RACIST HATE GROUPS to host websites on their equipment and their datacenter? The main website for the Hammerskin Nation (aka. Skinheads) is hosted by ace-host.net. Makes you wonder who is running the show and what they're all about!

IntoDNS reports:
www.intodns.com/hammerskins.net
www.intodns.com/crew38.com
📅
Chas Denonno (chas@h...) / hmrmusic.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 I just want to echo the sentiments of the positive reviewer on here.

I have submitted probably over 100 support tickets in my 5+ years with Acenet. All of my questions have always been answered within 5-10 minutes, even on Sunday nights or VERY late weeknights! Any time i have had a problem, or i was confused about configuring something, the representatives have gone out of their way to help me get it right. This kind of support is unheard of, even outside of the webhosting service industry.

In terms of downtime, i have experienced it maybe twice in 5+ years. It has never caused me much concern.

I pay about $100 per year for their services, which is fantastic considering that i have 500 GB of webspace, unlimited bandwidth, unlimited domains (you read that right), unlimited SQL databases, etc.

I would not consider switching to another host just for the customer service alone. This company deserves recognition.
📅
Fred Dirkson (latinossuckass@y...)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😠 THE WORST!

will bill you even after you close your account!

TERRIBLE SUPPORT! TERRIBLE UP TIME!!

A GROUP OF WILD MONKEYS COULD DO BETTER JOB!

whats that saying.. I've seen better coordination in monkey sh-it fights at the zoo!
📅
Manuel (dauvins@g...)
⏳ Time Hosted: over 3 years
Global rating
😉 I guess I've been with them since they started. about 2005. Yes, I've had some problems, in fact the only reason I'm even on this review site is that I am experiencing some downtime at a very crucial time for my business. I could be angry as all heck and it is not the first time that I've experienced some issues. But, I am one of the "lucky one's" I guess who seems to have just a fine experience with them. I have been angry sometimes when I paid late and they took forever to get me back on but in the end they have been a human presence in the world of machines. Unlike many people I guess I don't mind dealing with people even if it comes with its irritations. Remember I am writing this while being seriously inconvenienced by a downtime. Ace-net please get me back up soon and keep doing your best. I seem to be a veteran customer and in these years of being with you I found your service to be well worth the cheap price. To be clear In five years I can remember only two down times [read more...]
📅
Bill Towling (BillTowling@B...)
⏳ Time Hosted: 3 to 6 months
Global rating
😠 REAL REVIEWS!!
dont waste your money.. the billing part is worse then giving your info you credit card thives.. I actually turned off my credit card and had a new one issued.

salley , 18th 2008f October, 2008
Avoid like the plaque! Service is terrible! Also, they have fraudulent billing practices. They charged me 118.80 for a website I cancelled two years ago. I asked for a refund, but they refused even though I have not used their services for over three years. My site was set to not auto-renew plus I have proof of cancellation yet somehow that is not enough for them. They just want to keep your money. There is no reasoning with them. Just stay away! I reported them to the BBB, but it probably won't do any good. The only recourse I have is to tell as many people as I can about this terrible hosting company!

expert, 24th 2006f August, 2006
I been with they 2 years ago. They claimed to have daily backup and their site crached.
They restored CPANEL only, no sites no [read more...]
📅
Danny Williams (danny1@b...)
⏳ Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 where to start.. ace-host.net are horrible!

I dont know what server these uptime people measure but my ace-host.net server was up maybe 50% and out of that time another 10% was me having to fix something or restart a ace-host.net service..
I got what I paid for... a cheap ace-host.net server! the keyword being cheap..
NEXT..
they also hire techs to slow to think on there own.. these dolts asked me (on one of the many times the ace-host.net server was OFF and I called them..if I wanted it back on??) the guys also leave your server info unsecured so any joe blow can get it and login.. and MY favorite part is the near unstoppable auto-billing feature.. with its broken non-working features that go thru the motions yet fail to Un-subscribe you from ace-host.net broken service.

Brain Dail is a (manager?) dolt who could not code a html page using a wysiwyg editor.

watch telling ace-host.net you wont be needing there services.. your ace-host.net ftp will go to 1kb an hour and [read more...]

📅
Kristy OBrien (Kristy@d...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 I purchased hosting with Acenet because of the research I performed on Hosting companies. I ended up going with Acenet because I read more pros than cons, however, my experience with Acenet was a complete nightmare.

First of all, I went through the whole signup process including the telephone verification. After waiting 24 hours, I submitted a support ticket because I hadn't received my dns info. I was told that I had failed the security test and they needed me to fax over my DL and Credit Card (Front & Back). I do not have immediate access to a fax machine therefore I just asked them to cancel my account, I would look elsewhere. They told me no problem, funds would not be captured from my credit card and my account would remain inactive until I logged in to activate it, which I never did.

I purchased hosting from a new provider the same day. Within 24 hours I logged onto my online bank and seen Acenet billed me for $9.95. I immediately submitted a support ticket and asked [read more...]
📅
Angela Chelson (angela.chelson@c...)
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Hello,

I have been with Ace Host for almost 4 years now and it's no secret that they had a rough and bumpy start during their first set of years in business. You can easily see this by searching through Hosting Review web sites for Ace Host. However, There is one main point that I would like to bring up right away to anyone reading this. I've noticed that when people are happy, satisfied with how things are going, and making money, they're certainly not going to take their precious time to go out and write a web hosting review on that web host. Now if we look on the flip side of this, someone who is angry/upset, maybe their information was deleted in a server crash, and their not making any money on their web sites, then by all means their going to go out of their way to get revenge if they can in some way. How would one person do that? Simple, they attempt to put a dent in that companies business bad writing bad reviews about their company name. Sounds fair enough anyways right?

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