Aabaco Small Business review

20 user reviews, 0 support responses, 0 testimonials, 9 products, 1 promotion, 4 social accounts, 636117 domains, 104530 hosted, Alexa #237466, listed 2015 (#23821)

Most Recent Customer Reviews

-hidden- (-hidden-)
Time Hosted: 2 to 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
THE WORST!
Communication is not possible with people in India who neither speak nor understand English! This aside, customer service and technical knowledge are non-existent. Hours spent trying to resolve problems; Issues not resolved because links provided are not valid. I could go on, but reliving the nightmare of dealing with Aabaco is not good for my already frayed nerves. I am moving my Domain tomorrow. (Afraid of facing the billing problems which so many customers have complained about).

GOOD RIDDANCE AABACO!!!!!
Maxwell Anderson (-hidden-)
Time Hosted: over 3 years
Global rating
Cost
Customer Relation
Aabaco poor service
Here's what happened. Aabaco Small Business (owned by Yahoo!) and I had a dispute over whether I had given them sufficient notice of closing my account. The trouble was that after I moved my business elsewhere they continued to bill me the exact same amount, which I didn't notice on my credit card statements.
I eventually reviewed the file and became aware of the problem because their accounting system generated an email to me when my credit card number changed and their next charge was rejected.
Up to that point I didn't notice their withdrawals because they stopped sending me their customary notices of upcoming charges.
They refused to communicate about the issue by email, which sucks. Dealing with them by phone was frustrating. Each call started with approximately a quarter hour of waiting on hold while they 'verified' my identity. They insisted they could record the conversation but that I was not allowed to tape record it.
Aabaco Small Business (aka Yahoo Small [read more...]
-anonymous- (-no email-)
Time Hosted: over 3 years
Global rating
Not only is it impossible to get ANY service from them if you're not on social media (ie Twitter or Facebook), now they are screwing me out of the email addresses I have been using for over 5 years with less than 6 weeks to deal with finding a new host, purchasing a new domain and getting everything setup. THEN, migrating every single account I have to a new email. Thanks Aabaco for being complete idiots!
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Editorial Review


Aabaco Small Business is the new name from Yahoo Small Business, see Yahoo Announces SEC Filing for Planned Spin-Off of Remaining Stake in Alibaba Group

They are currently a Yahoo business, but will become a part of Aabaco Holdings, Inc. ("Aabaco Holdings") when it is spun off from Yahoo.

They think Luminate (previous domain name) is a great name, but they think it’s an even better idea to have a name that’s better aligned with thyr soon-to-be parent company, Aabaco Holdings.
This game-day decision means that you'll still see the luminate.com domain for several months in URLs and email addresses. Seem more

You can see their Adviser

Find real-time status for all Aabaco Small Business Products and systems that may impact your account at http://www.ysmallbizstatus.com/

Special pages


aabacosmallbusiness.com Cover
Website research for Aabaco Small Business on August 5, 2016 by WebHostingTop

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Black Friday Up to 50% off four of Yahoo Small Business's most popular products! Through November 30th, take 50% off Website Builder and Ecommerce Stores, and 30% off Web Hosting, Localworks, and Business Mail. - Expire: Nov 30, 2017

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Ideal for small personal sites
30-day satisfaction guarantee
24-hr phone & email support
10 site pages
250 email addresses
$100 credit for search marketing
100 GB of disk space
1000 GB/mo data transfer
1 domain + 100 subdomains
Private [...]
Plan URL : https://www.aabacosmallbusiness.com/webhosting
$3.75/mo.
($ 4.99 after 3 mo.)
100 GB1 TB 1 / 1
AdvancedfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Ideal for business sites

30-day satisfaction guarantee
24-hr phone & email support
Unlimited site pages
500 email addresses
$100 credit for search marketing
500 GB of disk space
5000 GB/mo data transfer
1 domain [...]
Plan URL : https://www.aabacosmallbusiness.com/webhosting
$5.99/mo.
($ 7.99 after 3 mo.)
500 GB5 TB 1 / 1
Premier planfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Ideal for business sites

30-day satisfaction guarantee
24-hr phone & email support
Unlimited site pages
1000 email addresses
$100 credit for search marketing
Unlimited disk space
Unlimited data transfer
1 domain [...]
Plan URL : https://www.aabacosmallbusiness.com/webhosting
$8.99/mo.
($ 11.99 after 3 mo.)
unlimitedunmetered 1 / 1
Stores Ecommerce BasicfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Everything you need to get started online.

No. of products Unlimited
Storage space Unlimited
Bandwidth Unlimited
Free domain 1
Business email accounts included 10 ($120 value)
Transaction fee 1.50%

$100 Bing Search Ads credit

Mobile [...]
Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans
$29.00/mo.unlimitedunmetered 1 / 1
Stores Ecommerce ProfessionalfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Unlimited products and storage means no limits to your growth.

No. of products Unlimited
Storage space Unlimited
Bandwidth Unlimited
Free domain 1
Business email accounts included 30 ($360 value)
Transaction fee 1.00%

$100 Bing Search Ads [...]
Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans
$79.00/mo.unlimitedunmetered 1 / 1
Stores Ecommerce PremierfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7
Hosted domains : 1
Free domains : 1
Dedicated IP's : 0

Unlimited products and storage means no limits to your growth.

No. of products Unlimited
Storage space Unlimited
Bandwidth Unlimited
Free domain 1
Business email accounts included 1,000
Transaction fee .75%

$100 Bing Search Ads credit

Mobile [...]
Plan URL : https://www.aabacosmallbusiness.com/ecommerce/compare-plans
$299.00/mo.unlimitedunmetered 1 / 1
Linux - Emails Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Business MailfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : DNS, Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Unlimited email addresses
1 web page
Leading antivirus software and award-winning spam protection

Every plan includes
Email

20 MB email attachment size
Access email using a POP client like Microsoft Outlook Express or [...]
Plan URL : https://www.aabacosmallbusiness.com/email
$9.95/mo.unlimitedunmetered
Custom MailboxfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : DNS, Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

1 email address
1 web page
Leading antivirus software and award-winning spam protection

Every plan includes
Email

20 MB email attachment size
Access email using a POP client like Microsoft Outlook Express or Eudora.

Website

1 [...]
Plan URL : https://www.aabacosmallbusiness.com/email
$34.95/yr.unlimitedunmetered
Domains Keep mouse
over features!
Price Updated
.comfeaturesPayment Methods : Credit / Debit / Prepaid Cards, PayPal
Control Panel : [In-house]
Category : DNS, Website Builder
Support Options : Email, Help Desk, Phone / Toll-Free, Available 24/7

Private Domain Registration $11.88
Domain features
Customer support
24-hour support.
A starter web page
Get started with your site right away. We'll help you publish your first page.
Domain forwarding
Direct your domain to an existing website [...]
Plan URL : https://www.aabacosmallbusiness.com/domains
$9.95/mo.
($ 12.95 after first term)

Contact information is managed by aabacosmallbusiness.com representatives contact@l..., ysbaffiliate@c..., webmaster@a..., sales@a... [login] Claim this businessCreate a free account to manage aabacosmallbusiness.com listing!

It seems the aabacosmallbusiness.com website has Javascript error on main page, detected Aug 22, 2017

Web stats

Targeting: United States
Details for https://smallbusiness.yahoo.com/
Website DNS: ns-1410.awsdns-48.org => 205.251.197.130 ( Singapore ) / Amazon.com Inc.
ns-1810.awsdns-34.co.uk => 205.251.199.18 ( Ashburn ) / Amazon.com Inc.
ns-187.awsdns-23.com => 205.251.192.187 ( Chicago ) / Amazon.com Inc.
ns-628.awsdns-14.net => 205.251.194.116 ( Ashburn ) / Amazon.com Inc.
MX::aspmx.l.google.com => 173.194.202.26 ( Mountain View ) / Google LLC - google.com
MX::alt1.aspmx.l.google.com => 74.125.201.26 ( Mountain View ) / Google LLC - google.com
MX::alt2.aspmx.l.google.com => 173.194.219.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx2.googlemail.com => 74.125.201.26 ( Mountain View ) / Google LLC - google.com
MX::aspmx3.googlemail.com => 173.194.219.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx4.googlemail.com => 74.125.192.27 ( Mountain View ) / Google LLC - google.com
MX::aspmx5.googlemail.com => 74.125.141.27 ( Mountain View ) / Google LLC - google.com
Server Software: ATS
Website IP: 98.139.28.144
IP Location Country/State/City: United states / California / Sunnyvale - see top providers in United States, California
ISP Name / ISP URL: Yahoo! Inc. / yahoo.com

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News

1and1 Fourth Largest US Web Host - Web hosting company 1&1 Internet (www.1and1.com) announced on Thursday it has surpassed competitor Yahoo (www.yahoo.com) to become the fourth largest US web host based on WebHosting.Info's (www.webhosting.info) domain rankings.
1&1 has grown considerably since it launched its US operations about five years ago with over 700,000 US customers to date.
According to WebHosting.Info's research, 1&1 currently has 3.7098 percent of the domain market share with 2,491,508 domains.
In comparison, Yahoo has 3.6072 percent of the market with 2,422,551 domains. WebHosting.Info ranks Wild West Domains as the top US web host, followed by Enom and Network Solutions.
"We are thrilled with 1&1's continued success in the US market, topping a giant like Yahoo only happens with true perseverance," says Oliver Mauss, CEO of 1&1 Internet. "When launching in the US we knew that becoming a leader in this industry would be no small feat, but we've tailored our services to deliver packages ... [search all aabacosmallbusiness.com news]

Social Networks

No official account on Linkedin yet!
https://plus.google.com/+yahoosmallbusiness
Aabaco Small Business from Yahoo account is having 1062 followers and 0 plus one count. See recent Google+ Posts:
aabacosmallbusiness.com Icon
- Is your SEO investment working? #SEO #smallbiz Local SEO: Is the ROI Worth the Billing?
- Great insight on marketing automation. #marketing #automation ​Is Marketing Automation A Big Investment?
- Yahoo merchants taking shipping labels to the next level! #shipping #ups Yahoo merchant makes it easy to print branded color UPS labels
Aabaco Small Business Blog  Using Tumblr (3.0; @aabacosb). Blog added on 2015 Nov, with total 67 articles. See recent blogs summary posts:
- We’ve moved: Yahoo Small Business is back! - Yahoo Small Business has returned to its brand roots and we've dropped “Aabaco” from our name. In...
- Update makes it easier for eCommerce merchants to manage sales - Today, we're releasing an update to the eCommerce platform Order Manager, the interface that sellers...
- Undo feature added to Website Builder - It just got easier and more fun to design a beautiful website with Yahoo Small Business Website...

Domains trend

ReviewsCustomer Ratings

The quick stats of Aabaco Small Business profile shows a note average of 3.7 out of 10, counting 20 opinions. (few listed on the top of the page)
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-anonymous- (staceybennett174@y...)
Time Hosted: over 3 years
Global rating
Features
Very helpful with all my questions and gave prompt answers.
Easy to navigate and use. I was not put on hold and not a lot of time was taken, because the person on the other end knew his job. Thank you for fast and painless service.
-anonymous- (mshaw@o...)
Time Hosted: over 3 years
Global rating
The Tech was very help and supportive guiding me through my issue in retrieving my old emails. The tech was an expert. I have been extremely impressed with Aabaco service and support.
-anonymous- (amar_jani@h...)
Time Hosted: over 3 years
Global rating
We had a very complicated situation where we were migrating from Yahoo store to a wordpress store. The tech support person Purna was exceptionally clear and knowledgeable in guiding us through the transition. Very much appreciated the follow up calls to ensure that everything went well.
-anonymous- (jerglov@g...)
Time Hosted: 6 mo. to 1 year
Global rating
I am very satisfied with the support services of Aabaco. I would certainly recommend them to any of my friends who are interested in the website services.
-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
I've been using tech products and services for decades. Pratul Singh provided what could be the best customer support experience I have ever had. Knowledgeable, personable and efficient. Thank you!
-anonymous- (josefinacorazondelpueblo@y...)
Time Hosted: over 3 years
Global rating
Thank so much Mikita and Aabaco for you great customer services .. I love it.!! i had a preblem with my password and it took only five minutes to Nikita from customer services so solve my problem .. is great, friendly and sweet girl. I love Aabaco ..i will recomen for you to call any time for any problem you have.

Gracias Nikita and Aabaco . Have a great day ..!!!

Carlos Analco and Josefina Lopez
www.corazondelpueblo.com
-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
I just have a domain name, so Aabaco was too expensive to keep. The service period ended July 16, and I transferred my domain name away on July 9. Then I get my CC statement saying they charged the $35 on July 3, two weeks before the end of the service period! I called and asked for a refund, and they said sorry, but we're keeping the money.
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
These guys are an absolute JOKE! Don't waste your time or money. I had four stores with Yahoo small business. AABACO takes over and nothing but problems. Going to put in a claim for a refund and moving everything to a different platform. If there was a rating lower than 1, I would have used it. Extremely disappointed!!!!!!
-anonymous- (joanrobinson77@y...)
Time Hosted: over 3 years
Global rating
Horrible customer service. Tried to close down domain but kept getting busy signal. Closed it on 32nd day past an automatic charge to my business charge and cannot be reimbursed the charges. Talked to Aabaco twice and rated their service for them. The answer is that another party charges my account and they would not provide me with access to the company that actually charges me. DO NOT DO BUSINESS WITH A COMPANY LIKE THIS THAT CANNOT PROVIDE YOU THE INFORMATION OF THE ACTUAL COMPANY THAT CHARGES YOU FOR THE SERVICE!!!!!!!
-anonymous- (-hidden-)
Time Hosted: over 3 years
Global rating
I was a mostly happy Yahoo Small Business client since 2010. The transition to Aabaco in 2015 is a total failure and a tragic disaster for former Yahoo customers. Nothing works. They don't care. Customer service is not customer service. Aabaco is a fraud. Stay away.
-anonymous- (kjohnson.email@y...)
Time Hosted: over 3 years
Global rating
I integrated my Yahoo Small Bus. Account 2 Jan 8, 2016. But when I went back a week later to make changes, it would not accept my pw. I have done the reset pw process about 50 times since, but I never get the reset link in an email. NO EMAIL FROM THEM AT ALL--EXCEPT A Customer Service SURVEY!?

I have spent hours on the phone with people I can barely understand. They seem to have a script of excuses to get you to end the call/complaint..."I am sad you have a problem, the system is down now, try again later (2 hours, 24 hours, a month!), we will check on this & get back to you."

I am ready to bring a law suit against YAHOO for selling my site, personal info & bank account info to such a terrible company. CONTACT ME IF YOU WANT TO JOIN- kjohnson.email@yahoo.com
-anonymous- (polinske@s...)
Time Hosted: 1 to 3 months
Global rating
My domain was transferred to Aabaco a few months ago. To date it still is nonoperational. Aabaco, however, is still drawing its monthly fees from my company's account. I have spent almost 15 hours on the phone with the fine Indian customer service reps. Some of them have outright lied to me. They admit the problem is on their end. I never had any problem with my domain until the transfer to Aabaco. I am completely frustrated with them. I have had to purchase another domain from Go Daddy just to keep my site up. Worst customer and technical support ever!
-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
I've been extremely happy for the last ~15 years with Yahoo and then they dump my account to this horrible company. They wouldn't show my billing information on the site and redirected me to Yahoo Small Biz, which redirected me to Aabaco. It was a never ending circle. I didn't want to stay with Yahoo because I found a cheaper solution for what I was using their services. Aabaco provided NO advanced notice that they were about to charge my credit card. It wasn't until I received a fraud alert that I found out about it. They made me jump through ridiculous verification hoops in order to cancel the account, including 8 digits of the credit card they charged, that I don't use regularly and don't have access to. The claimed that it was their policy to verify the credit card and claimed that there was no way to verify the account without it, but less than 2 weeks ago, the pulled up my account and verified me without it. I was told to call the credit card company to get the 8 digits of my [read more...]
-anonymous- (-hidden-)
Time Hosted: under 1 month.
Global rating
Freaking terrible!

Yahoo dumps the domain accounts section and informs customers that they've given the accounts to Aabaco.

Great! We've been with Yahoo since 1998-1999; mostly happy with only a few small glitches.

Tried to transfer the key administration ID over to Aabaco. Page one of their transfer process we hit a snag. Aabaco demands a mobile phone number for security verification.

Oops; we don't have a cell phone. Our land line doesn't do texts. No allowance to proceed using only a land phone line.

Call Aabaco, somewhere deep in the India continent. The wait isn't too bad this time; after the normal problems of conversing through their versions of English language and a significant amount of tedious time reaching the problem.

I state the problem, "no cell phone!"; I get their answer, use a friend's or relative's cell phone number. For security!? I should use someone else's phone? Want me to give them my credit cards too?? Plus all of my web security [read more...]
-anonymous- (-no email-)
Time Hosted: 1 to 3 months
Global rating
I find it ironically amusing that Aabaco has this article on dealing with poor online reviews: https://www.aabacosmallbusiness.com/advisor/post/127665122902/as-a-business-owner-there-are-few-worse-feelings-than

Well, considering they are racking up tons of REALLY poor reviews, I guess they should know pretty well how to deal with them.

This service is TERRIBLE. Pretty much nothing works, and the customer service is poor-to-non-existent.

Even when they try to 'fix' a problem, and send a link for downloading, the links they send don't work.

Pull your heads out, Aabaco and start getting it right. You've already lost this person's faith and I'll be shopping other hosting companies.

Thanks for the THREE HOURS on hold on the phone that you never answered on your 'help line' as well as the links you sent to fix my issues that sent me to error pages, and really, thanks for the approximately $2000 to $6000 dollars I've lost in business since you took over.

It's been [read more...]
Ryon Klein (ryon_klein@y...)
Time Hosted: 3 to 6 months
Global rating
I am a small business owner who was recently negatively affected by the transition from Yahoo Small Business to Aabaco. I use my site to obtain new students and have them register for classes through my website. I just found out that the form functionality of my registrations has not been working for the 2 weeks and the issue still hasn't been resolved. It wasn't Aabaco that contacted me, it was a student who wasn't able to sign-up for classes. After a LOT of searching the Internet I found finally found a phone number to call for help. I am now in a 20 minute call queue hoping that something can be done. A news article I also found about the Yahoo to Aabaco transition indicated that only 1% of businesses were affected. Not sure if that is correct or not, but as a small business who has probably lost 1,000s of dollars of revenue as a result, I am extremely disappointed about the lack of communication and lack of urgency in resolving the issue.
-anonymous- (heartlightshining@y...)
Time Hosted: over 3 years
Global rating
Terrible customer service for billing. No email contact. On phone for over a half hour with nothing but music. Looking for new support for online business.

I have a question about billing and have been on the telephone on hold for over a half hour. There is no email option for contacting customer support since Aabasco/Luminate took over. Not being able to reach customer service has me looking to other providers for my online business support

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