4java.ca review17 user reviews, 0 support responses, 0 testimonials, 0 products, 0 promotions, 2 social accounts, 33 domains, Alexa #15321438, listed 2005 (#2482)
Most Recent Customer Reviews
My experience with their support is that they often take a very long time to respond, and when they do they perform a tennis match of partial responses, ambiguous questions, and unanawered questions, as if they're trying to put you off. I cannot recommend 4java.ca as their servers have been offline a lot lately and their service is increasingly poor. A shame really. I don't know what happened but they were pretty good when I first started with [read more...]
After 6 months, I cancelled my account with 4java. Good site, services. I received an email back confirming that they had cancelled my account and no further billing would occur on my Visa (dumb!). Then I receive an email that my "cancellation ticket" had not received an confirmation, so they would continue to bill. I immediately emailed back advising that I HAD confirmed... and cancel the account.
This circular (1) request to cancel, (2) confirmation of account close, (3) 4java reopening the account and billing me has now gone on FOUR times.
Basically, it's a scam to not let you cancel the account.
Legal action has ensued to recover fraudulent charges and they refuse to stop.
I wish I had know in advance what an unscrupulous company 4java was. I would have NEVER signed up. Now I have major headaches trying to disengage these leeches.
Please don't make the same mistake as me!
During their server migration which we were not notified about we lost all our postgresql databases. They had no backup of the old server before migrating to the new machine and could not retrieve them. Set us back a few weeks on some projects.
About 4java.ca4Java.ca was started in the summer of 1999 to meet the needs for affordable J2EE, Java Servlet and JSP Hosting Services. The entire Java development community needed hosting providers so that Java developers could deploy their applications online. Based on 4Java.ca's experience in hosting and deployment of Java based applications for small and large corporate clients, 4Java.ca started providing Java hosting services.
Over the years, 4Java.ca has grown into a profitable company with a very stable and rapidly growing customer base.
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Hosting - linux, java, vps, dedicated - we make it all work for you.
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Absolutely terrible service. Changed nameservers without warning. All sites down. Awful support. No response most of the time.
was 4java's client for more then 3 years and I have to say it was disappointing.
They offer support and it doesn´t work
I having problems with my emails, ftp, Plesk and website 3 weeks ago and 4java can´t fix it..
My support tickets are answered 3 o 4 days after.
The service is "really really bad"
and in this moment the 4java pltataform is down...
4Java was okay, it provided decent PHP and Java support. However when shit hit the fan and they moved from Plesk to CPanel, I couldn't reach support for weeks.
I was once in a Live chat with one of their support agents and mid-question, he left the chatroom and their support email would not answer any questions.
I would not recommend 4java.ca to anyone except for use with testservers.
Have migrated now to hostgator, taken me about a day, it was well worth it though.
tomcat is down way too often. Basic functionality that web host should be familiar with, support has to look into. Support hours are irregular. They don't listen. They take a long time to get back to you and when they do they don't answer your questions. I fear that there security sucks. They are expensive. Wow. What am I still doing with these guys? I can't say enough bad things about them. Latest thing. My appserver directory was totally wiped out. ssh security file - totally gone. What's going on. Private Tomcat.
I was 4java's client for more then 2 years and I have to say it was disappointing.
They offer you packages with a shared or private tomcat.. None of them is worth it. The shared one can be down at any time because anyone can fire a restart. The private has a very slow performance, since it is hosted in a shared machine together with other gazillions of tomcats. The say you can hire extra memory for your tomcat and I did that. Not worth it too. The performance moved from "really really bad" to "really bad". Also, their online support never worked for me and there is no phone number to get in touch with them. When you issue a ticket to their support team, they joke on you, changing the owner of the issue. Your ticket's new owner always misses the start of the thread and you have to explain it all over again. This slow and tiring process can take a week (it happened to me sometimes).
When I found out another product in the market where I could:
- pay less,
- pay only for what I [read more...]
Support wait was annoying, with hours and hours between answers to open tickets.
Up-time has been good.
However, response and service is on the low side of BAD when the sh-- hits the fan.
This has occurred more than once now.
Our websites have been down for 24 hr .
No human response from email.
No Server status reported on this or other website
Can't log in, Can't use Webmail, Can't retrieve email via POP
No person on the end of their phone. No downtime msg. either.
Our business runs over the web. Very disappointing!
This company specializes in Java and there is no doubt that they are experts in delivering secure web hosting, especially for Java. I know from personal experience that their chat support is 24/7 online and I personally use it quite a lot. It is satisfying to be able to quickly handle the technical side of hosting my site and remain focused on improving content.
I really appreciate all the work they did for me and want to thank their team. I highly recommend this web host.
Unlimited domains and the control panel they offer are great.
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