3S Host review

This review cover a general impression of 3shost.com product features like reliability, support, data center, price & more. Brand #7551, listed since .

Most Recent Customer Reviews

Rob Bryshun (r_bryshun@h...)
Time Hosted: over 3 years
Global rating
Features
Cost
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3SHost is the WORST Host on the market.
I have been a customer of 3SHost for several years.

Unfortunately, they recently changed the nameservers for my website, without telling me, which made my website unreachable via the internet.

In doing so, they also deleted all the files for my website. When I did finally get the nameservers corrected, my entire website was missing, they had lost or deleted all of the files.

I have contacted 3Shost numerous times over this issue. They have been unsupportive and rude, and have tried to accuse me of not uploading my website files. My website was running on their servers for several years before this incident. They also made my email address through the website I had hosted on their servers non functional.

Their technical support staff have been rude, accusatory, irresponsible and unhelpful. I would rate them a ZERO, if it were possible.

This level of service is completely unacceptable. Now I have to rebuild my entire website. I will not be uploading it to 3SHost, I [read more...]
GREG WEB (sales@f...)
Time Hosted: over 3 years
Global rating
Features
Cost
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Technicians are very helpful
The technicians are very helpful and I found one agent particularly patient and understanding of my problem and lack of knowledge to repair an error I created.
Scott V (sav@v...)
Time Hosted: over 3 years
Global rating
Features
Cost
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The WORST CUSTOMER SERVICE! ASKED NUMOROUS TIMES WHY WORDPRESS WON'T INSTALL - NO ANSWER..Pay a few bucks more for BLUEHOST.COM!
MORE REVIEWS

Overview

About 3S Host

3SHost.com provides complete web technologies solutions, focusing on strategic, web-based solutions from the year 1998. With a vision that goes far beyond helping clients to establish their place on world wide web, 3SHost.com aims to help organizations and individuals to win competitive advantages over their competitors. Their solutions challenge the norm, setting new standards for web hosting, designing, domain management and high end customer support.

Why 3SHost ?
Cheap web hosting with quaranteed best service.
Quality Newest Hardware Dual Intel® Xeon processors with 8GB of DDR-RAM, fast hard drives .
We use quality components to ensure maximum reliability .
24 x 7 Support so be sure all your requests will be answered & solved in time .
Our E-commerce features will help you to build professional sites .
Reliable Connections : Our network is supported by some of the finest engineers with multi-year experience running and building networks for top providers such as UUnet (MCI/Worldcom), Qwest, XO. Our network engineers carry certification from top network equipment vendors such as Cisco®, Juniper Network®, Nortel Network®, Extreme Networks® and more.
The best control panels on the web for linux & windows platform .
Our professional mail system with Imap , Pop3 & mailing lists .

3SHOST provides complete solution in web technologies, we focused on strategic, web-based solutions from the year 2002. Our vision goes far beyond helping clients to establish there place on world wide web. We aim to help organizations, Individual to win competitive advantages over their competitors. Our solutions challenge the norm, setting new standards for web hosting, designing, domain management and high end customer support.

We managed to clock up a huge cliental, and now 3SHOST gives core Hosting Solutions with 20 high end Servers backed with ultra fast connections and GB Switching Technology.

Let you be a company, web starter, developer or reseller with complex needs, Our hosting solutions are scalable and designed to fit your needs. We have 24x7 online support so you can rely on our support and technical teams to take the time to fully understand your needs and requirements. Our web hosting service is backed by a full 30 day money back guarantee and our uptime commitment is 99.99%. We are specialized in Hosting Solutions. Our systems are equipped with server and support a wide variety of useful components and popular Web technologies.

3SHOST is the premier global provider of Internet infrastructure outsourcing services. 3SHOST operates four separate divisions which include premium hosting, low cost hosting, web development and reseller programs. The Company's large Internet Data Center connected by its privately managed Internet Protocol network backbone, provide the platform from which the Company delivers its Web Hosting services. We own, manage, and take full responsibility for the entire hosting infrastructure that e-businesses require. Our customers focus on managing their Web content and applications. We focus on the servers that push content and applications out to the Internet.

DATA CENTER TECHNICAL FACTS :

Data Center Locations
SDC-01 - Secaucus, New Jersey USA
SDC-02 - Atlanta, Georgia USA
SDC-03 - Dallas, Texas USA


Speed :: Powered by a mesh of 1Gbps ethernet connections and connected to multiple Tier 1 IP backbone providers. 3SHost uses only best routing and switching equipment from Juniper Networks and Extreme Networks for maximum throughput.

Intelligent Routing :: 3SHost utilizes intelligent BGPv4 routing protocol to provide fastest, fail-safe routing. We route your traffic to fastest and closest backbone provider to your user to achieve maximum speed with lowest latency.

Redundancy :: Along with full automatic redundancy of BGPv4, we maintain N+1 ( needed + 1 ) network upgrade policy to ensure that we always have a spare router and/or connection available for immediate fail-over during even toughest moments.

Salability :: 3SHost buys IP transit bandwidth from only Tier 1 providers such as Above.net*, Allegiance*, Internap*. All transit connections are routed over single or double 1Gbps ethernet links which gives us multi-gigabit data capacity for virtually unlimited salability.

Piece of mind :: We stand by our network with one of the highest in industry SLA (Service Level Agreement) so you can rest assured that our customers will receive the highest bandwidth quality available.

Immediate Response :: Our network is supported by some of the finest engineers with multi-year experience running and building networks for top providers such as UUnet (MCI/Worldcom), Qwest, XO. Our network engineers carry certification from top network equipment vendors such as Cisco®, Juniper Network®, Nortel Network®, Extreme Networks® and more.

Related links

  • Web Hosting - 3SHost.com! - Jump To A Category Email · Subdomains · Paths · FTP · MySQL. Email. Jump To A Question I am unable to use Netscape for Email. What is the default E-Mail ...
  • 3SHost Unix Hosting - 3SHost.com! - Jump To A Question Do you support SMTP server? Sendmail? Can I point additional domains to the same account? What is the Operating System and Server ...
  • 3SHost Unlimited Hosting Policy - 3SHost.com! - Super Saving Unlimited POLICY. Super Saving Unlimited plan runs on Linux platform (CentOS 5) with Cpanel. IMPORTANT : For our existing loyal customers.

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Website research for 3S Host on October 27, 2008 by WebHostingTop

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PlansWebsite Products

Linux - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
BASIC  $2.00/mo. 2 GBunmetered
Super Saving Unlimited  $2.00/mo. unlimitedunmetered
3SHost Linux Multiple Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheWeb Hosting Server Features:FTP AccountsCron JobsServer Side IncludesMIME TypesCustom Error PagesSubdomainsWeb Programming Features:PHPCGI-bin / PerlC/C++PythonTCLEmail [...]$3.00/mo. 200 MBunmetered
MULTIPLE  $3.00/mo. 4 GBunmetered
3SHost Linux Pro Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLWeb Hosting Server Features:FTP AccountsCron JobsServer Side IncludesMIME TypesPHPMyAdminFantasticoCustom Error PagesSubdomainsWeb Programming Features:PHPCGI-bin / [...]$8.00/mo. 500 MBunmetered
PRO  $8.00/mo. 50 GBunmetered
3SHost Linux Developer Plan featuresOperating System:LinuxWeb Server Software Offered:ApacheDatabases Features:MySQLWeb Hosting Server Features:FTP AccountsCron JobsServer Side IncludesMIME TypesPHPMyAdminFantasticoDedicated IP AddressCustom Error PagesSubdomainsWeb Programming [...]$10.00/mo. 1 GBunmetered
DEVELOPER  $10.00/mo. 100 GBunmetered
Linux - VPS Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
VPS 1  $16.00/mo. 50 GB1800 GB
VPS 2  $26.00/mo. 100 GB3600 GB
VPS 3  $40.00/mo. 150 GB5400 GB
Linux - Reseller Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Unlimited  $24.00/mo. unlimitedunmetered
Windows - Shared Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
MEDIUM  $5.00/mo. 5 GBunmetered
3SHost Windows Medium Plan featuresServer Specs Provided:Pentium 4Operating System:WindowsWeb Server Software Offered:IISDatabases Features:MS AccessWeb Hosting Server Features:FTP AccountsBackupCustom Error PagesSubdomainsHost Multiple Domains Per AccountWeb Programming [...]$6.00/mo. 300 MBunmetered
3SHost Windows Pro Plan featuresServer Specs Provided:Pentium 4Operating System:WindowsWeb Server Software Offered:IISDatabases Features:MS AccessWeb Hosting Server Features:FTP AccountsBackupCustom Error PagesSubdomainsHost Multiple Domains Per AccountWeb Programming [...]$10.00/mo. 500 MBunmetered
3SHost Windows Developer Plan featuresServer Specs Provided:Pentium 4Operating System:WindowsWeb Server Software Offered:IISDatabases Features:MS AccessWeb Hosting Server Features:FTP AccountsBackupCustom Error PagesSubdomainsHost Multiple Domains Per AccountWeb Programming [...]$14.00/mo. 2 GBunmetered
Windows - Reseller Keep mouse
over features!
PriceDisk Space Transfer UpdatedFree Domain /
Allowed
Windows Basic  $18.00/mo. 100 GB100 GB

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ReviewsCustomer Ratings

The quick stats of 3S Host profile shows a note average of 6.3 out of 10, counting 20 opinions. (few listed on the top of the page)
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Marcel franck (support@f...)
Time Hosted: 2 to 3 years
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The best host i have ever used.24 hour round the clock service , friendly and understanding people.
After years of searching for a reliable host ,i am extremely pleased with my choice 3SHost.com
pgcandles (pgcandles@h...)
Time Hosted: 2 to 3 years
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3sHost is TERRIBLE. I wanted to go to a different hosting site, as 3sHost has terrible customer service, they don't ever have qualified people on the chat available, and the emails I sent did not get responded to for days (5) and the response was not even addressing my issue. HORRIBLE COMPANY, run away!
P Kucheruk (-no email-)
Time Hosted: 2 to 3 years
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Cost
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After changing many web hosting companies I have found 3Shost.com. A super-mega-fast chat response.
So friendly support team. Anyone knows how to sell but this guys know how to MAINTAIN a client also.
M Raynaud (support@f...)
Time Hosted: over 3 years
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Superb hosting. They are so friendly . The features are great and the control panel is very easy to use. The support is the best!
K. Elliott (-no email-)
Time Hosted: 2 to 3 years
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I use 3Shost for two different sites, and have renewed my contracts with them. That says it all. Plus their support is great!!!
tyrone storer (-no email-)
Time Hosted: 2 to 3 years
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awesome customer service , very fast connections & Great control panel .Best technical support ,Response to tickets have been great. As well as response to Technical Issues and problems. Proffered great solutions to some of my very complicated requests. Generally, must say, they're doing great. I think I'll stick with them.3Shost.com is Great
J Kleinen (-no email-)
Time Hosted: over 3 years
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Cost
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I've only had an account with you since the end of April 2006 (Multiple
hosting), but I just wanted to tell you that I'm REALLY pleased with
your service.
I've been on the net since the beginning, and tried quite a few ISPs , so I know what I'm talking about , Best technical support
HKA (arnoldsson@g...)
Time Hosted: over 3 years
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Look at them already re-posting there own review as soon as they get a negative review.

These people are the most unprofessional I have ever encountered in commerce...
Ross Orr (-no email-)
Time Hosted: over 3 years
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Cheap prices with a truly professional technical support people, who are patient & so polite.They solve my problems in minutes!
HKA (arnoldson@m...)
Time Hosted: over 3 years
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Worst customer support of all time. There responses have always been somewhat bad, they don't read the whole ticker and address all issues and such.

Now I have learned they are also very very rude and completely unreasonable. They even insulted me directly several times for no reason.

There prices are average and there control panels are cumbersome. There customer support is offensive.

Don't use this company.
Rossy Orr (-no email-)
Time Hosted: 2 to 3 years
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Cheap prices with a truly professional technical support people, who are patient & so polite.They solve my problems in minutes!
Kevin (-no email-)
Time Hosted: over 3 years
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I been with them 3 year now, They are faily reliable and that why I have an account with then But as staed below they have really bad customer service. They don't address the issue, and I find their staff insulting and rude as well.
max (maxwellagent@y...)
Time Hosted: 2 to 3 years
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Really bad customer service. They don't address the issue, don't speak english well, are insulting and rude. They lose tickets in their system (you have to monitor it). They deny problems with the site. The thing that should have clued me is that they have no direct phone to call. GoDaddy was a breath of fresh air compared to these people. Amazing they are still in business.
Jan (manneke@l...)
Time Hosted: 1 to 2 years
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The support is far below zero.
Like mentioned before bad english in writing and speach.
If you complain they do if you are a liar.
There is nothing wrong with their services..........
Timothy Mcnaulty (-no email-)
Time Hosted: 2 to 3 years
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High level of customer service ,professional and quick support ,
uptime 99.9% with great servers speed . I recommend to all my friends .
Una Nick (-no email-)
Time Hosted: over 3 years
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3Shost customer support is awesome and they answer all my questions in a minute
Mark (hw_sw_dev@y...)
Time Hosted: 1 to 2 years
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I hosted with 3sHost for a couple years. They get on spam lists, their security certs expire and you have to remind them to update them. They terminated my service for a bad review I gave them for their obnoxious tech support.
I got short, rude, simplistic answers, from support, they would not take responsibility for problems (problems would just disappear, or deny they happened)

They also seem to write their own reviews, often with broken english.
Uptime is a relative factor. Was my web site up? Yes. Could I fully use my services, no, and I had to manage simple issues for them (security cert expiring, spam list..). price was good, but I've got someone now who is half the cost and work better.
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