This review cover a general impression of 2host.com product features like reliability, support, data center, price & more. Brand #2512, listed since .
Most Recent Customer Reviews
Just shocking. 6 months into my yearly "contract" (i'd already moved on to another provider due to them seeming to be oversold) all of a sudden they took another years worth of money from my paypal. Argued with them for months. They finally agreed to refund me. But that never happened. Ignored all correspondence from me. Closed all my tickets without answering mostly. A few days ago they took another years worth of access from my paypal. I found out there was an auto payment setup (which I had probably forced upon me 2 years ago when I initially signed up with them.. I think this is what they rely upon to stay in business..) So I cancelled the auto payment and requested a refund through paypal. Paypal say it wasn't "unauthorised" so they refuse to get involved. My bank says they will charge me $50 to reverse the transaction if it is deemed that they transaction was "authorised".. If you give 2host money. Expect to be ripped off like I was. I am now in communications with Australian [read more...]
2Host deleted or otherwise not longer has my site on their server but fails to respond to repeated requests for a new log in or restoration after 1+ week of sending tickets to customer service, sales and billing.
Then they have the audacity of sending an invoice for the next month's service!
I have received no other response from them except for the bill! What a crude joke.
Out of the blue my VPS server is no longer there.. no actions taken on my part and 2Host has not responded to support ticket with even a courtesy message saying they are looking at the problem.
The xen server package is reasonable and when it works have been pretty fast.. but the support and unreported changes in servers sux.
I can't recommend them... still waiting for a reply to see I will have to rebuild the server.
About 2hostThe 2HOST.com brand is 100% owned and managed by it's stockholders, a team of professionals with years of industry experience, focusing on US-based virtualized and dedicated server solutions. The company is driven by reliability, customer satisfaction and value for money. With over 7 years of industry experience, you are assured of quality and reliable services that you can depend on.
We believe that customer satisfaction is what has brought us our success. We offer fantastic and honest customer support, where each client is treated like a part of the business. It is our goal to exceed all customer expectations, and strive for a long term business relation.
The server hosting industry is a service industry and should be approached that way. The quality of servers is not only determined by the hardware, but also by the team behind it, managing it. By offering 24x7 onsite datacenter engineers with extensive experience in the inner of the servers, we are able to help our customers reach their goals for their online presence. We consistently strive to exceed our customers expectations and deliver the best server hosting support around. When you need to speak with us we will be there, friendly and professionally, to help you take the most out of the service, so you can focus on your own core business.
2HOST.com has its own datacenter location in central USA, with redundant power, cooling and fast 10GBps Ipv6 ready network infrastructure. By investing in efficient and lower power consumption server grade hardware. This means a minimized TCO, and higher long term savings, which are passed to our customers. Our customers will not only find our services very well priced in comparison to our competitors, with our green approach, we are doing our best in reducing waste and contributing to a greener environment.
2HOST.com is the first hosting company that brings enterprise grade virtualization services, only affordable for big corporations, to SMB and personal users.
The cloud-proven virtualization platform with a true bare-metal hypervisor based on XenServer Enterprise, backed by top of the line Dell Poweredge servers with screaming fast dual CPU Quadcore Xeon, 32GB Fully-Buffered RAM, 6x 450GB SAS 15,000RPM RAID10 storage (hotswap), stands for the ultimate virtual private server for you!
Fully Redundant, designed for High Availability
Extreme scalibility, upgrade with zero downtime
Serial Attached Storage for enterprise class performance
Powered by XenServer for real virtualization
Dedicated, guaranteed, non-overbooked resources
100% gigabit powered screaming fast network
Debian (free), CentOS (free), Windows 2008 (soon)
Control Panels: DirectAdmin ($6/m), CPanel ($10/m)
Overage fees: $0.50/GB
Compare us to our competitors:
-Most of our competitors utilize VZ Kernel-based virtualization, which means that each VM is sharing the same kernel, which results in performance issues incase of abusive VM's on the same nodes. This type of virtualization benefits the VPS provider only, because Kernel-based virtualization gives them easier overselling possibilities. Other competitors utilize the simple Xensource virtualization, which is comparable to Xenserver's virtualization technology, but exclude many enterprise features.
-Our virtualization is non-oversold, true virtualization done on hardware level, true VPS isolation on hardware and software level, fully customizable, limited overhead, and future ready with the following enterprise class features: better hardware virtualization drivers, more mature and better performance, cloud-ready technology, high-availability ready, extreme scalability and quick restores incase of failures.
-Most of our competitors use low to midrange servers, ranging from single socket servers, to cheap dual socket servers, with oversold memory up to 16GB RAM, and utilizing cheaper SATA drives that are only 7,200RPM, not designed for 24/7 server use, and prone to failures and performance issues.
-Our servers are all the latest dual socket, dual QuadCore Intel Xeon's with at least 32GB Fully-Buffered RAM, high performance 6x 450GB SAS 15,000RPM RAID10 storage. Utilizing SAS drives with 15,000RPM means better performance, long life and servergrade hard drives, ideal for virtualization
When comparing us with our competitors, you will notice that we offer faster CPU's, more RAM, and hard drives, for better prices. Our unique approach and automation, together with our long term investment approach, means lower costs, greener technologies and better a return on investment.
We place bigger orders, but order selected configurations only, to avoid time inefficient stock administration, due to many different hardware parts.
All servers are tested before deployment and are based on true servergrade hardware, with hotswappable harddrives, and quick hardware replacements incase of hardware failures. Only brand new Supermicro and Dell server hardware is used.
Dedicated server featureset
Servergrade hardware components only
Dedicated hardware, customized software
Fast hardware replacement, 100% hotswap
Instant reboots & bandwidth monitoring
Ideal for webservice companies & resellers
Full control on software aspects
Linux (CentOS, Debian, FreeBSD) --FREE
Windows 2008 STD (/CPU) --$25/m
100GB Backup Space --$15/m
Overage fees: $0.20/GB
- Portal Home - 2HOST - 2010/02/25 - Announcement 25/02/2010; Status update for our VPS Budget Plans Dear valued customers! We are experiencing a huge growth in new satisfied .
- Customers Area - 2Host - All Servers With An SLA. We offer High Volume quality Dedicated Server Hosting and Virtual Private Server Hosting, backed with guarantees. All our servers ...
- Shopping Cart - 2HOST - A1- XEN Enterprise (128MB) - XEN Virtualization! - 128MB RAM - 20,000MB RAID STORAGE - 5TB Traffic - 1IP Address - VPS Management Panel - 24/7 Instant ...
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I use 2host.com for my VPS's they just suspended one of my VPS's after not getting payment within 5 days of the invoice.
I never got the invoice and they cant provide any proof it was ever sent, obviously I paid it within minutes of the suspend only to log in and find they hard 'terminated' it instead of suspending it.
All data is gone they dont have any redundancy despite claiming they do on the site, and me specificaly asking if they were backed up (they said yes) I had 37 clients on that server and I suspect (Dont blame them) they will leave me now.
I am manualy restoring the data from other backups and repointing everything which is a total nightmare.
and the best responce they can give me is "sorry our system automaticaly deletes the VPS after 5 days of none payment" they refused to give me a phone number and it took 32 hours to even get that reply.
They even asked me to confirm I had paid the invoice... what? and then tailed the email with [read more...]
I've been with them for more than 1 year, since they started offering 512MB XEN VPS plans for $5/m which was pretty much an unrealistic low price. While other providers charged $40/m for the same specs that time!
I have not had any single outage with them since I signed up. Rebooted my server a few times in the beginning. Uptime has been rock solid!
My order was processed within minutes after payment was completed with Paypal. They provided me with HyperVM control panel that time, now I'm with their new SolusVM control panel.
I've ran some benchmarks and compared these with my other VPS accounts and 2Host had simply the best performance on both I/O and network connectivity.
They use SAS HDDs which are far more faster and better than SATA HDDs. They also include 10TB Traffic with Gigabit connectivity. You can easily burst 300Mbps on their VPSs!!
I have also referred some of my friends to them and guess what! They offered my VPS for [read more...]
Then the support was slow and so extremely rude and nasty to me. They where horrible. The had deleted the vps over 3 weeks ago and I forgot I was still subscribed. There billing was completely messed up. Saw the subscription payment go through and demanded a refund as it had not even been on!
Those lowlifes didnt even reply to me they are scum. AVOID 2 host they are scammers and thief.
I will be taking further legal action against them for sure!
i bought it couple days ago, but since i got my vps setup, i can NOT login to my vps via SSH nor via console to main server.
fyi, they provide 2 user login, 1 login to my vps, 1 login to main server.
the discussion can be found at http://www.webhostingtalk.com/showthread.php?t=863204&goto=newpost
done so far:
- create 2 tickets: 1 ticket continuing ordering ticket, another 1 ticket to support staff. ticket created as soon as my vps setup.
- posting to forum
- sent email to email address from whois, ie: firstname.lastname@example.org and email@example.com
i got NO reply at all till now.
please give me a clue to contact admin..
if you know something about it please join the discussion at webhostingtalk thread above.
many thanks in advance.
2host.com was offering a 512MB xen-based vps for a much lesser cost than other budget vps providers. It was an attractive offer for me. The company is new, but that is not a problem for me at least. I don't need any technical support from them. All I need is a good server with good uptime.
After seeing an ad on WHT forum, I contacted with them via email. They responded very quickly and after that, I placed an order for a 1G xen, 20G disk space VPS. They set it up almost instantly (within 1 hour). From my experience with other xen vps providers, I knew that it might take 2-24 hours to get it set up. I was happy to get [read more...]
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