123 eHost review27 user reviews, 1 support response, 0 testimonials, 3 products, 0 promotions, 3 social accounts, 1014 domains, 621 hosted, Alexa #739438, listed 2005 (#2841)
Most Recent Customer Reviews
I just want to thank 123ehost.com to help me with the transfer for my WordPress website. They have been very patient with me and helped me soled a problme that my previous hosting company could not figured it out.
I've been with 123ehost.com for over 11 years. I also have few other accounts with shared hosting companies and so far 123ehost has been the most stable company.
123ehost is down again. I have lost confidence in this hosting company. No response from tech support.
I have checked our ticket system and could not find any issues regarding justbe.biz. Our network has not been down. Our support email address is firstname.lastname@example.org and our phone number is 450-682-5599.
Customer service representative (Sam Kalucci - sam@1..., ).
123eHost is committed to providing our customers with affordable hosting solutions. We strive for continual improvement and believe that extreme quality customer service and technical support are paramount. Our industry knowledge and experience guarantee that you receive expert support, a stable service, and an experience that few other hosting providers can provide. Our company appeals to a wide range of individuals and organizations ranging from the family looking to develop an online photo album to the businessperson wanting to take his or her company to the next level. By providing a wide range of services, plans, and extras, we are able to satisfy the needs of a vaste number of different consumers. 123eHost is able to provide the features and services you need at a price that you can easily afford.
Who we are ?
123eHost is a division of Imagine Multimedia Inc. We've been in the web hosting business since 1996. Our success has made it possible to maintain our high level of service and competitive prices. We also offer Web Site Development, E-commerce, Search Engine Optimization, Marketing/Printing Services. All this at a price that can't be beat. We are truly a one-stop site for all your business and hosting needs.
30 Day Money Back Guarantee
With our 30-day Money Back Guarantee, there is no reason to not try out one of our hosting packages today!
We offer a superior product, at a superior price and firmly stand behind it. We offer it for you to try risk free for 30 days.
Each of our hosting packages carry a 30-day money back guarantee. If you are not completely satisfied with our hosting services within the first 30 days of service, you will be given a full refund of the initial amount billed excluding any set-up or domain registration fees.
It is our goal to make sure that you are satisfied with your Web Hosting account, and we will do anything we can to make your Web hosting experience with 123 ehost a pleasant one.
We are dedicated to our customers and believe that all clients deserve top-quality hosting solutions that are both affordable and scalable. Our goal is to provide fast, reliable hosting with personalized customer service and support at an affordable rate. 123eHost is also committed to empowering the customer to take control of his or her website. We provide simple, easy-to-use tools that allow customers to administer and update their hosting accounts at any time and from practically anywhere with Internet access. Adding to this commitment, the 123ehost.com website is continuously updated with new resources and account administration tools as part of the ongoing empowerment effort.
In the event that a customer needs assistance from our technical support staff, that customer will be treated in a courteous and professional manner. The hand-picked 123eHost support staff will assist the client until the problem is resolved to the complete satisfaction of the customer. We love what we do, here at 123eHost, so expect to be blown away by our response times, especially when compared to other very large hosting companies.
123eHost recognizes that downtime is not an option for your web site. For this reason, we invest heavily in hardware, facilities, and man-power to ensure that our clients are up and running on the web 24 hours a day, 7 days a week.
Our servers are custom designed by our experienced in-house technicians, using only the latest top quality name brand parts. We also keep spare parts in our inventory, just in case the unexpected happens.
We have several network centers at our disposal, across the United States and Canada:
- New Jersey
The data centers, where the servers are physically located, are literally isolated from access except from the network operators. This is enforced with passcards and hand scanners and is done to ensure the security of the servers.
To ensure we maintain our blazing fast speeds, we make use of redundant OC12 connections to the following major backbones:
- Time Warner Telecom
Our servers are equipped with redundant UPS systems (Uninterruptable Power Supply). In the event of a long-term power outage, the on-site diesel generator kicks in. This is done to ensure that power is fed to the servers at all times, no matter what.
Our tidy data centers are equipped with redundant HVAC systems (Heating Ventilation Air Conditioning). They are also equipped with an advanced fire supression system. These systems are in place to ensure an ideal and dust free environment for the servers.
Our data centers run the BGP4 routing protocol (Border Gateway Protocol) to ensure the best possible routing. In case one of our providers fails, the connection will automatically be re-routed and a different path will be used. This provides continuous accessiblity to our servers and your websites.
Bandwidth & CPU Utilization
At 123eHost, there is no such thing as "peak" hours or spikes in traffic. There will always be excess bandwidth available. As for the servers themselves, only 1/7 of their capacity is actually used in order to ensure speed and optimal performance.
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You need to give them a break. What the he.. will you do when that happens to the next provider. Shift again.....
My sites are now up running again...
I have been in touch with the manager at 123 via his personal cell phone and he has assured me all that can be done is happening as fast as possible. He is confident we will be back online tonight.
They have impacted my business, and lost two clients for me.
they have a message that says they will be back up within an hour.
2 days is a very long hour.
but this morning i got my last email at 09h00 and nothing since.
I can not reach the server nor the 123ehost.com
phone say power outage (big deal... a data center should be almost bullet proof)
Unfortunately, they claim to be experiencing a power outage, but when I googled other companies within the same building...and then called them...they appear to not have the same problem.
I assume they have shut down...possibly with no intention to return. I, truthfully, hate to leave them...they have been a good company, but without any human verification of this being a temporary issue, I will spend the day switching to a different host...:(
Doesn't exactly win confidence to get that on a support line.
I guess we get what we pay for...but today I had to transfer both of our websites to another host and that took all morning plus having to redo the email config in the new host cpanel.
Sometimes even after 10 years you gotta let go. I'll be advising the boss to get another host...well actually we already did because we had no choice...123ehost disappeared off the map and left us holding the bag and also our years hosting fees for both accounts which we paid last week.
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Needless to say I am very dissapointed with that hosting company and would not recommend it.
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