z.com
Average 7.8 out of 10
Total reviews: 57
Recommended by: 46
Opposed: 11
Official responses: 36


VISIT WEBSITE

✔ z.com review

57 user reviews; 36 support responses; 2 testimonials; 9 products, 2 promotions, 7 social accounts; 3,319 hosted domains, Alexa #12895; 📆 listed 2016 (#24314)
z.com
Z.com
6781 Ayala Ave,Level 11.
Makati , METRO MANILA 1226
PH
☎ Phone +65 3158 0349

Website language(s): zh-SG en-US id-ID ms-MY
🏆 Alexa Rating 12,895▲ 3,503 👤 User Rating 🙌 Average 7.8 out of 10
👉 Total reviews: 57
👍 Recommended by: 46
👎 Opposed: 11
🤝 Official responses: 36

💰 Price Range $ 0.00 - IDR 87.000⏰ Support Mo-Fr 9:00-18:00
💳 Payment Options Credit / Debit / Prepaid Cards, PayPal, Wire [...]
🏆 SEO MOZ Authority 67/46🔗 Links 29,321
Profile completion status:
Things done
Company descriptions is fine
Company address location is complete
Company phone/fax is added
Company Twitter and Facebook accounts are added
"About page" URL or "Contact page" URLs are added
Forum, Blog/Announcements, Knowledgebase or FAQ URLs are added
Products (plans) are added, but some are not updated from over 2 years
Promotions are added

100%

👪 Most Recent Customer Reviews

📅
-anonymous- (-hidden-) / projectvs.com
⏳ Time Hosted: under 1 month
Global rating
😠 Z.com Hosting services Sucks! Way you ask ?
1. Slow speed internet on server.
2. they don't care about your account. One time I got Suspended for phising? I'm doing a "Myblog service website" they not even ask me for what is my job or doing website.
3. Random errors on website. Sometimes Wordpress get a random error for some reason.
Finally the support team take time to response. I only been hosting for 1month giving me this type headache.

Suggestion Don't use Hosting. Cheap and every poor handling costumer!
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
😠 Even if you already paid it via GCash. It's still on pending status. You need to agent to fix it. But the agent is available only on Monday to Friday. Bad service.
📅
-anonymous- (erraticangels@g...) / blackaprons.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 The assistance is fast and very reliable I will recommend this to my friends. I was able to be assisted with my queries and that is a good thing. I had issues at first but they do have fast replies nand no waiting time in the queue.
MORE REVIEWS
Award winner since 2016
z.com logo

📄 Editorial Review

🔃 Z.com is part of GMO Internet Group
🔧 Services: Web HostingDomain Registration Own datacenter
⇔ Redirected domains: gmo.jp cnode.io runsystem.net
⇔ Redirected domains: pangalan.com

Founded in 1999, Z is an industry-leading company and they are one of the pioneers in terms of IPO in Japan. The company is part of the GMO Internet Group. They are proud to announce that they have offered services for over 800,000 customers from Asia Pacific. Their products are designed for individuals, small businesses, entrepreneurs or larger companies.

They specialize in the following web hosting solutions:
  • Shared Hosting;
  • Domain Registration;

Shared hosting packages include free domain name and unlimited data traffic. Similar industry-standard features, such as e-mail accounts, SSD drives or free SSL, are also integrated within the plans.

The only disadvantage is that some of their features do not come in unlimited amounts unlike in the case of other companies that provide similar configurations with unlimited resources included. You only get unlimited websites in the advanced-level plan.

💰 Price & Cost


Products come at affordable prices and billing is made monthly. They accept multiple forms of payment including VISA, MasterCard, PayPal, American Express, Dragonpay or GCash.

They are a risk-free company as they promise to refund their customers within 30 days from the moment of purchase.

⌛ Reliability


Cloud VPS comes with 99.9% Uptime Guarantee

🏢 Data Center


The company is based in Singapore. Their data centers are located in Japan.

✍️ Customer Support


In order to get in touch with tech support, customers can choose to contact them on e-mail or live chat. For more information, customers can always check out their FAQ.

🔨 Control Panel


They use cPanel as their administration tool.

🎯 Conclusion

An industry-leading hosting provider targeting Asia Pacific, Z provides web hosting solutions for multiple types of businesses. However, customers will not find dedicated servers or VPS here.

Their products come at affordable prices and customers can also request a refund in case they are not happy with services here.

Overall, even if there is no clear uptime guarantee, Z offers reliable web services for their customers.

🌏 Server locations:

Tokyo
Datacenter locations for z.com

📢 Special pages


z.com screenshot
Website research for Z.com on June 8, 2021 by WebHostingTop

Coupons🎁 Promotions

50% off first 6-months of Google Workspace Business Starter plan + Free .com Domain - 🔖 No time limit
!! 74% Off !! Special Offer for business hosting. Grab it now! $2.95/mo ONLY! - 🔖 No time limit
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Plans📤 Z.com Website Products

🔧 Shared - 💻 Linux Keep mouse
over features!
💰Price💿 Disk space 📶 Transfer 📆 Updated🆓 Free domain /
🔌 Allowed
Free Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Fully Managed, Website Builder
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 1
🆓 Free domains : 0
📌 Dedicated IPs : 0

screenshot of Free Web Hosting from z.com1 Website
500MB SSD Storage
0 Email Account
Free SSL Certificate
PHP Versions PHP 8.0/8.1
This is a 3-month contract !
🔗 Plan URL : https://web.z.com/us/hosting/
free500 MB SSDunmetered 0 / 1
Starter Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Fully Managed, Website Builder
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 1
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Starter Web Hosting from z.com1GB SSD Storage
3 Email Accounts
1 Website
Unmetered Bandwidth
FREE SSL Certificate
1 Databases
Backup
Virus Check
Spam Filter
SSH Connection
Malware Scanner
🔗 Plan URL : https://web.z.com/us/hosting/
$1.91/mo.1 GB SSDunmetered 1 / 1
Personal Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : 25
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Personal Web Hosting from z.com10GB SSD Storage
50 Email Accounts
10 Website
Unmetered Bandwidth
FREE SSL Certificate
5 Databases
Backup
Virus Check
Spam Filter
SSH Connection
Malware Scanner
🔗 Plan URL : https://web.z.com/us/hosting/
$2.91/mo.10 GB SSDunmetered 1 / 25
Business Web Hosting features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal
🔨 Control Panel : CPanel
🔧 Category : Backup, Wordpress, Fully Managed, Website Builder, E-Commerce
✍️ Support Options : Email, Help Desk, Live Chat
🔌 Hosted domains : Unlimited
🆓 Free domains : 1
📌 Dedicated IPs : 0

screenshot of Business Web Hosting from z.com100GB SSD Storage
200 Email Accounts
UNLIMITED Website
Unmetered Bandwidth
FREE SSL Certificate
15 Databases
Backup
Virus Check
Spam Filter
SSH Connection
Malware Scanner
🔗 Plan URL : https://web.z.com/us/hosting/
$3.91/mo.100 GB SSDunmetered 1 / unlimited
🔧 Domains Keep mouse
over features!
💰Price 📆 Updated
.com Singapore features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
✍️ Support Options : Email, Help Desk, Live Chat

screenshot of .com Singapore from z.cominclusive of
-> ICANN fees
-> WHOIS privacy protection
🔗 Plan URL : https://web.z.com/sg/domain/
SGD 7.00/yr.
.com United States features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
✍️ Support Options : Email, Help Desk, Live Chat
Price Transfer : $ 8.96

screenshot of .com United States from z.cominclude ICANN fees, WHOIS privacy protection and URL forwarding
Over 350 TLDs Available at an Attractive Price!

.net $8.92 / year
.info $3.06 / year
.shop $0.97 / year
🔗 Plan URL : https://web.z.com/us/domain/
$8.04/yr.
($ 10.36 after first term)
.com Malaysia features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
✍️ Support Options : Email, Help Desk, Live Chat

screenshot of .com Malaysia from z.com
🔗 Plan URL : https://web.z.com/my/domain/
MYR 20.00/yr.
.com Philippines features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
✍️ Support Options : Email, Help Desk, Live Chat

screenshot of .com Philippines from z.com
🔗 Plan URL : https://web.z.com/ph/domain/
PHP 277.00/yr.
.com Indonesia features💳 Payment Methods : Credit / Debit / Prepaid Cards, PayPal, Wire Transfer
✍️ Support Options : Email, Help Desk, Live Chat

screenshot of .com Indonesia from z.com
🔗 Plan URL : https://web.z.com/id/domain/
IDR 87.000/yr.

Contact information is managed by z.com representatives Z.com Singapore - info.cloud.sg@z..., Z.com Asia, Inc. - info.cloud.en@z..., trish.elamparo@z..., info.web.ph@z..., info.cloud.ph@z... [login] | Last company update:

📊 Web stats

Targeting: Indonesia, Malaysia, Philippines, Singapore, United States
📂 Details for https://web.z.com/us/whtop/
📥 Website DNS: ns2.cf.gmointernet.jp => 162.159.11.173 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
ns1.cf.gmointernet.jp => 162.159.10.130 ( San Francisco ) / CloudFlare Inc. - cloudflare.com
MX::mx.z.com => 150.95.52.54 ( Tokyo ) / GMO Internet Group Inc. - gmo.jp
🔨 Server Software: Apache
📌 Website IP: 150.95.46.7
📍 IP localization: Japan, Tokyo, Tokyo - see top providers in Nippon
🔗 ISP Name, URL: GMO Internet Group Inc., gmo.jp

Testimonials✅ Customer testimonials

I am new in z.com, kaya medyo naninibago ako sa setup, bumili ako ng domain for my wife's business, very accommodating sila specially in technical issues, Thanks z.com
michael cantiga ( mikecantiga@g... ) / miknath.com
z.com is very friendly and good internet web host and domain names provider, they provide the services based on the customers need they are very much helpful in terms of any kind of situations. all my concerns even if it limits their boundaries but still they are happy to find a way or solution just to satisfy their clients. I am very happy their services and I love to stay using z.com forever.!
Joel Calidguid ( joelcalidguid@g... ) / asolcpdo.com
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How much is 4 + 3 ? Respond with 7
 

📋 Z.com News / Press release

GMO Internet Group Implements Web Acceleration Engine, WEXAL - GMO Internet Group (z.com) (crunchbase.com), a leading international provider of Internet infrastructure services listed at the Tokyo Stock Exchange, has introduced a groundbreaking web acceleration engine called WEXAL on their shared web hosting services, ConoHa WING and Onamae.com Rental Server. This move marks the first time WEXAL, developed by Japanese company Prime Strategy (prime-strategy.co.jp), is made available on a shared web hosting server (hjne.ws), expanding its reach beyond virtual private servers (VPS).
The decision to implement WEXAL on shared servers was driven by GMO Internet Group's commitment to providing user-friendly services and staying ahead in the competitive [...]
Z.com, global brand of Japan’s Number 1 Internet Group, launches in the Philippines - Brand brings affordable domain and hosting products to Southeast Asia's fastest growing online nation

Z.com, the global brand of Japan's leading internet services company, GMO Internet Group, has now expanded to the Philippines. With the country positioned as one of the fastest-growing online populations in the world, the opening of Z.com brings affordable internet services to the market, such as domain registration, web hosting, VPS / cloud hosting, and SSL Certification.
The brand is backed by the technological expertise of GMO Internet Group, Japan's undisputed market leader in internet services since 1991. In 2014, the group made headlines when it bought the domain “Z.com” for USD [...]
[search all z.com news]

📣 Z.com Social Networks

📈 Domains trend


Z.com Domain trend

Reviews👪 Z.com Customer Ratings

The quick stats of Z.com profile shows a note average of 7.8 out of 10, counting 57 opinions. (few listed on the top of the page)
As visitor you can rate this provider directly here! If you are part of support team, you can respond to these reviews by going to login

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Provide as much information as possible in your review! Too less information may be counted as not relevant and not approved!
Some customers might say good things like: "i'm happy with Z.com" or bad things and complaints like: "this company sucks", or "is horrible", "z.com generated only problems", "scam or ripoff provider", but is your turn now to share your experience!
How much is 4 + 3 ? Respond with 7
 
(38 = 66.67%)
(8 = 14.04%)
(11 = 19.30%)
📅
Charlotte (vita.julii@g...) / ashyahgrove.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 The agent was very helpful and direct to the point. She was also very patient and her instructions were easy to understand.

📅
-hidden- (-hidden-) / oeuvremiscellanea.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 z.com is a very great provider
Thank you for being such a great host. The agents are nice and acts fast to fix my problem. Hui Sin is very calm and very informative, and delivered prompt answers to my queries.
📅
-anonymous- (bugslayer29@g...) / revery.tech
⏳ Time Hosted: 1 to 2 years
Global rating
😃 Good pricing for the service, a minimal issue on the hosting server performance and few email bounces
📅
-anonymous- (info.jaypeemaglacas@g...) / cavoza.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Awesome customer support they answered all of my questions, and with the things of webhosting service, I am satisfied,
📅
-anonymous- (-hidden-) / runningatom.info
⏳ Time Hosted: over 3 years
Global rating
😁 Great support! That's why I always love actual person support as they can think much better and sometimes can see other issues beyond what's reported. :)
📅
-anonymous- (jbsiscar.achieve@g...)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 agent has been very helpful, although i experienced a lot of bugs using z.com itself agent has been very helpful, although i experienced a lot of bugs using z.com itself
📅
-anonymous- (savandalruel@g...) / igtuslance.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 fastest response to my ticket, very good and Highly recommended and very affordable price, friendly support. over all 100%

📅
-hidden- (-hidden-) / codingwithteddy.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Z.com offers a great service with an affordable price and on-time customer support.
All the plans are at a reasonable price.
📅
Anton Philip Jintalan | jintalanantonphilip@g...
⏳ Time Hosted: under 1 month
Global rating
Cost
Customer Relation
Control Panel
😁 Great responsive support, the live chat is very helpful especially having a responsive support personnel.
📅
-anonymous- (claveriawater_district@y...) / claveriacagayanwaterdistrict.gov.ph
⏳ Time Hosted: over 3 years
Global rating
😁 We can easily update our website with our so much procedures. When it comes to inquiries, Chat support is very supportive who can fastly resolve our problems.
📅
-anonymous- (-hidden-) / groundedsg.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Good support, I faced issues when transferring in my domain from Vodien but it was resolved in a timely manner. Hosting is easy to use and I was able to migrate my Wordpress site without issues.
📅
Chao Hsia (aszx64@y...)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Most worth it out there
Worth to try! Best price with great feature, they have one of most worth plan out there. Also, their CS team are really helpful and friendly, agent are really knowledgeable.
📅
-hidden- (-hidden-)
⏳ Time Hosted: 3 to 6 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Very affordable prices
Very affordable plans and the support is also very good.

The control panel also very easy to navigate after they upgraded to their new interface
📅
-anonymous- (mesterharm@g...) / virtualmemorial.asia
⏳ Time Hosted: over 3 years
Global rating
😠 Working with z.com was one of the most painful experiences in IT of the last 20 years. It's not only too expensive, but now - as credit card payment AND pay pal are disabled - you pay more for the bank transfer costs as for the domain hosting. Service mostly offline, almost no help from helpdesk. We cancel our contracts and move on.
📅
-anonymous- (anistream@n...) / notepad.ph
⏳ Time Hosted: 1 to 2 years
Global rating
😠 I have already hosting this back year ago enterprise eb hosting with dedicated ip, lot of bugs and with limited cpanel options stmp didn't work everytime i see a bug on cpanel now my hosting get expired without having an email regarding this i contact their support if i can be access or just backup my files they say they can't WOW!
This is not happend on my other hosting provider if can't pay they just turn it off and the cpanel open so i can be download my files included databases!. They need me to pay atleast 1 month subscripton just to backup or download my file! please don't spend money from this hosting provider.
🗨 Thank you for your review.

We have send you an email on 23 November 2020 with regards to your back-up request. However, we have not received any form of reply from yourself. Kindly do reply us in order for us to assist you further.

To add on, we do send out emails to customers to inform them of their service expiry.

We hope this reply is helpful to you. We look forward to hearing from you soon.

✍️ Customer Service (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (miawmdx@g...) / arctlsinc.com
⏳ Time Hosted: 2 to 3 years
Global rating
😁 from WordPress hosting service to much challenging web hosting a self-taught admin, z.com had helped me a lot to be an advanced web developer. a newbie to advance user-friendly host with dedicated support staff!!
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue working hard to improve our services.

Thank you for your continuous support.

✍️ Customer Service (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (lidasan.ju@n...) / ndu-lms.net
⏳ Time Hosted: under 1 month
Global rating
😁 The customer support is very good. Actually, when my university asked me to look for domain hosting, z.com is not my choice because I did not know it then. But when I opened this site and read its reviews, I automatically switch to this domain hosting and presented it to my administrators. Customer support is a plus point to this site considering that it also offers cheap domain and great features.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue working hard to improve our services.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (jhonmidel@g...) / techsupport2.com
⏳ Time Hosted: 1 to 2 years
Global rating
😁 You services are totally awesome, i love how you handle your customer. You respond to our query very quickly. Kudos to your team especially your tech support. Keep it up guys.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue working hard to improve our services.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Amazing
They provide great service and amazing price! Customer service is wonderful too! Definitely recommend
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue working hard to improve our services.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
😁 The experience with Z.com has been excellent. They work fast and the customer service seems to be very prepared to help you in any way possible. If you are looking for a host service, especially in the Asia region, go with Z.com.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

We will continue to work hard to improve our services.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / o-teach.webstarterz.com
⏳ Time Hosted: 1 to 2 years
Global rating
😁 VERY HIGHLY RECOMMENDED WEB HOSTING! FAST AND RELIABLE, EVEN THE CHAT SUPPORT IS VERY ACCOMMODATING NO HASSLE, NO PROBLEM, NO DELAYS AT ALL. MUST TRY AND GOOD FOR ANY WEB CONTENT PRODUCT AND SERVICES.7
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / trademarkensure.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Markus and Joseph did did an excellent job. Expert and professional service provided early in the morning.

Z.com is one of the best companies offering web hosting so far. The system that they are using is user-friendly and the support representatives are always willing to help and very responsive.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with both Mark and Joseph. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (iconicmnl@g...) / iconicmnl.com
⏳ Time Hosted: over 3 years
Global rating
😃 the support team of z.com are always willing to help and very responsive. z.com is one of the affordable web hosting in the market I just hope they can create more packages that better fit my needs but other than that they are ok
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (jhonmidel@g...) / techsupport2.com
⏳ Time Hosted: under 1 month
Global rating
😁 Hi Z.com,

We would like to take this opportuniy to thanks your team for the good services you've provided to us and the price is so affordable. Your tech support is owesome especially to Markus. Kudos!.

Jhon Midel
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Mark, our Customer Support Specialist. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: under 1 month
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Good
Good Customer service support. Good price. Easy to setup. Good Customer service support. Good price. Easy to setup. Good Customer service support. Good price. Easy to setup.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / amped.ph
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😠 I've hosted here less than a year i was shocked that my z.com balance turn out to 0 i did not recieved any messages why this is happend also why they do eat my balance when i did not subscribe with thier or other active services, this is a great services provider and limited resources to thier potiential costumers but the price is horabble.

also here's my other reviews to the z.com's website
domain registry (good) but some domain is overpriced
web hosting (bad) cpanel many bugs, limited
vps (good) i've already run a minecraft server but the vps can't provide fast connections
ssl (good) it's cheap when you use thier services, if you linked off ehh nah not recommended to buy
smtp (bad) sometime the email is coming to spam or junk box
🗨 Dear valued Customer,

Thank you for your valuable feedback.

We will be contacting you via email to discuss further on how we can improve and work on your concerns.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-hidden- | -hidden-
⏳ Time Hosted: 6 mo. to 1 year
Global rating
Features
Cost
Customer Relation
Control Panel
😁 z.com is cheap and best
For me z.com is one of the best company offering web hosting. The system that they are using is user-friendly and the support team are always willing to help and very responsive.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (donnie11.castillo24@g...) / doncastillos.com
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Z.com is a better choice
What id like most about z.com aside they offer free domain name, their hosting plan is cheaper than others. Also what is the best is that you have the option to pay thru GCASH. And not to mention their relieable support team. I never regret choosing Z.com that is why i highly recommend them to those who are planning to get started building their web presence.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (jeromeflores129@g...) / jeromeflores.com
⏳ Time Hosted: 1 to 3 months
Global rating
😁 I like the service, all staffs are nice and friendly. The only thing that is hoping to have is for voice support, not only chat. Other than that everything is great. Looking forward to the long term business relationships with Z.com. Thanks!
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We look forward to our working partnership with you for many years to come.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / dandesignsph.com
⏳ Time Hosted: under 1 month
Global rating
😁 I have hosted on different platforms before. I just saw Z.com on my email inbox as an advertisement. Since it was based on my country, I went for it and tried it. As I was setting it up, I encountered a couple of issues and since I am not an expert on this field, I contacted their support. I would ask questions after questions. To be honest, I'm pretty annoyed with myself as I have to ask questions multiple times. To my surprise, no matter how many times I asked for questions, they were very prompt, patient and friendly. Great hosting with superb customer support! I will recommend it to my colleagues.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support. We are always here to assist our valued customer to the best of our abilities.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (elmer.rioflorido.esplana@g...) / esplanaonlineph.com
⏳ Time Hosted: over 3 years
Global rating
😁 I originally subscribed to brownsoftph.com, my first website in z.com started in 2017 but I stopped it for the meantime and may be re-lunched within this year. I just recently subscribed to this new website esplanaonlineph.com and its is under the development of its content at the moment. I hope to develop these two websites plus other website in the pipeline I will subscribe later under my business web hosting package or another package in z.com.

Congrats to z.com. Continue good work and in providing excellent services to your clients. I hope to grow more with you in the coming days towards a more digitally-inclined world during this pandemic era of Covid-19.. God bless you all.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

We look forward to working with you in the many years to come as well.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (sherellemartinez1995@g...)
⏳ Time Hosted: 2 to 3 years
Global rating
😁 I've been using Z.com's services since 2017 and I must say not only their products/services are user friendly but their customer service is very outstanding.
I've encountered communicating with different customer services for various products
but Z.com has really well trained staffs from their customer service department. They are all hands on, friendly and they are really willing to assist you in all your needs and concerns. I have no plans of migrating to a different hosting provider not only because their services are affordable but Z.com is very passionate with what their doing and I'm very confident that they'll always be there to help me with whatever problems in my account that I may encounter.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (suingphoeb@g...) / lumiere-op.com
⏳ Time Hosted: under 1 month
Global rating
😁 Joseph and the support team did not just reply the next working day (I sent a message on a Sunday), they actually resolved it themselves. I woke up the next day and everything is working well. Thank you so much!
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with Joseph.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 1 to 2 years
Global rating
😁 Service offered are descent but the customer service team is the best I have experienced. You can feel that they care and they have a heart to their job.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-hidden- (-hidden-) / danexperiences.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Control Panel
😁 Z.com have a good service featured and good customer service
This is my first time to purchased and used a wordpress. The service have a good quality and useful features. Sometimes have technicality and for the wordpress to work you need to purchase their other service like webhost, domain and SSL. They have a good customer service once their is someone available they reply immediately to your concern and fix it. The price of the wordpress is reasonable and affordable but you just need to be ready to purchases another services to build a good website and domain.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / succulentsgrower.com
⏳ Time Hosted: 1 to 3 months
Global rating
😁 I have just migrated my website to Z.com. I am not a techie guy so I don't know much about the technical side of my WordPress site. But I requested the whole migration process from them on my behalf and they do it right away.

Customer service support is excellent especially their staff or agents. They act promptly and efficiently. I am very happy with their excellent service.

The price is super affordable too. I definitely recommend this hosting to all my friends.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 2 to 3 years
Global rating
😃 Some of your customer support staff are great. They are willing to help you to solve the problem. :)
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 Services are fine. But complete garbage when it comes to their billing, and cancelling an account still requires ID and more even when I can already prove using the same email address I signed up with to reply their tickets. AVOID!
🗨 Thank you so much for your review.

At Z.com, we take customer account's security very seriously.

We apologise if you feel that we require too many layers of verification, but this is all done for the security of our customer's accounts and we hope for your kind understanding.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-hidden- | vdecastro.arkidcservices@g...
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😁 Good decision migrating to z.con
Hi! As a subscriber for less than a year, I have no problems with their webhosting. It is very seldom that I see my sites offline because they are having system maintenance. Overall, from customer service to implementation, it’s a breeze. Thanks z.com. More power.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
alex (apparel4less@g...) / clothing4less.ph
⏳ Time Hosted: under 1 month
Global rating
😁 good web hosting site
********* Tech support is smart and helpful. i definitely recommend this web hosting site. --------
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at providing the best services to our valued customers.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (jowelsantos69@g...) / thefoodcarthub.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 so far so good . The chat support named Marcus helped me a lot. He's very accommodating he knows what he's job is all about.
thank you
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (engtinkham@g...) / bisayauglawas.com
⏳ Time Hosted: 1 to 2 years
Global rating
😁 Awesome Hosting and domain server! I've gone to godaddy and hostgator and there is no comparison compare to Z! Very fast server and customer support is there 24/7! I would definitely host again here! 10/10!
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / sideproject.ph
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 I have been using z.com for all my web projects both personal and business for a few years now. Customer service is excellent! Web hosting features are excellent as well.
Email notifications for news, maintenance, and other important information that a customer should know are also provided. Z.com is highly recommended.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (cmyra14@y...) / traveloblate.com
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😁 Support
z.com Support team was great. They were able to answer all my question and assist me with everything.
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-hidden-) / asolcpdo.com
⏳ Time Hosted: 2 to 3 years
Global rating
😁 z.com is very good to me, the technical is not only smart but very friendly their goal is to give what is the best for the customers. I personally testify that z.com is not worst web host as other comments, because as of march 18, 2020 I contacted one of the technical support from z.com stating that we cannot make payment for renewal of our domain due to COVID19 and the government imposed a lockdown policy in metro manila and provinces, and our office asked a consideration for the delay of payment to not to terminate the service of our domain, and guest what? They grant it with no lot of questions they renewed our service for the domain for 1 year, Imagine for with 1 year and the payment is to be followed after the COVID19 is gone. That's z.com they know better of what is the customers need and How the z.com management trusted their customer. I've been almost 3 years in z.com but i do not have any bad experience with z.com, their hosting is fast and reliable. That is why we are very [read more...]
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

We are pleased to hear that you had such a good experience with our Customer Support.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (reficul1984@h...) / boonboon.info
⏳ Time Hosted: 1 to 3 months
Global rating
😃 I have been looking for a webhost for my domain.

So i decided to try z.com

the website is relatively friendly to navigate. plus the price is also very affordable.

i am new to all these, so i decided to get some help from their live chat. the agent was very helpful and even showed my a walk thru on how to link my domain to the web host
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: over 3 years
Global rating
😁 nice once thankyou. so fast and easy to use. because its fast and reliable VPS HOSTING in my business and to my company
good job z com thankyou
🗨 Thank you so much for your kind review.

At Z.com, we pride ourselves at giving the best to our customer.

Thank you for your continuous support.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 3 months
Global rating
Features
Cost
Customer Relation
😃 Value for money!
After looking thru various hosting platform, I have decided to go with Z.com, so far I am pretty happy about it. GOOD VALUE FOR THE MONEY YOU PAID with the features that they provide.
📅
-anonymous- (-hidden-)
⏳ Time Hosted: 6 mo. to 1 year
Global rating
😃 I am using Z.com business hosting from last eight months it just surprises me with lots of features and other benefits. Most important their price is reasonable. Its support is quick and knowledgable.
📅
-anonymous- (-no email-)
⏳ Time Hosted: 1 to 2 years
Global rating
😠 Absolutely trash customer support. The hosting itself is fine, but if something bad happens, your website is GONE. AVOID THIS HOST.

They asked me to do a bank transfer UNDER THE GUIDANCE OF THEIR CUSTOMER SUPPORT STAFF, I did an immediate bank transfer BEFORE THE INVOICE DUE DATE.

Guess what happened? They still terminated my service. Website went down for 5 days, and in between this time, they are STILL NOT RESTORING MY SERVICE DESPITE MY FULL SUM TRANSFERRED.

ABSOLUTELY TERRIBLE CUSTOMER SUPPORT - IF YOU ARE A WEBMASTER, AVOID THIS. SO MANY 1 STAR REVIEWS ARE A CLEAR WARNING SIGN TO YOU!
🗨 Hi, I am a manager from Z.com and this issue is absolutely not meeting our standard level of service. Please give us your website URL and account number and we will investigate immediately.
✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
-anonymous- (cedric.lajato@g...) / treasureislandhotelph.com
⏳ Time Hosted: 3 to 6 months
Global rating
😠 THE SERVICE AND SUPPORT IS THE WORST... THEY SUSPENDED MY ACCOUNT FOR 2 DAYS NOW AND IT TAKES DAYS FOR THEM TO RESPOND. I HAVE WORKED WITH SEVERAL WEB HOSTING AND THIS IS THE WORST. TAKE DAYS TO RESPOND OR FIX THE ISSUE.
📅
-anonymous- (john.tezuka@g...)
⏳ Time Hosted: 2 to 3 years
Global rating
😠 This company discreetly skyrockets the price every year. I renewed my subscription one year and noticed the price had increased but that it was a one-time thing; however, they did it again during the second renewal and I decided to cancel. They increased the price 30-50% EVERY YEAR without notifying you! And they say some BS about providing XYZ additional services that you would never need anyways... They claim their costs increase by that amount due to those additional services you dont need nor want and that justifies their price increase -- as someone who has IT knowledge I can assure you it's all BS. Everything they provide, you could get cheaper from somewhere else.

In addition, they have TERRIBLE customer support. It's only good during sign-up, but will quickly change after you pay. I used this host in Thailand for my site due to Z.com claims that there would always be an english-speaking staff member to speak to in case I needed any support, but it turned out to be a [read more...]
📅
-anonymous- (-hidden-) / piglet.ph
⏳ Time Hosted: under 1 month
Global rating
😠 They just stole 2,594 PHP from me, at least I feel that way
I write this poor review of Z.com as a warning to others who might be lured by their low prices. All web hosters have 30 days kind of a guarantee but NOT Z.com
After registration you'll just get screwed, they just send you to a new payment page and another and....

They claim they have been 27 years in business and have more than 8 400 000 customers
How come that they don't have any guarantee?

Before you sign up, READ
Reply from their support: As for the refund, we regret to inform you that our services are non-refundable as stated on the Master Service agreement that you agreed upon signing up. Please see the details on the following link https://cloud.z.com/ph/terms/

Don't make the same mistake I did!
Save your money or use a serious provider

P.S. I agree what Bryan wrote
🗨 Dear Mary,

Thank you for your valuable feedback.

I have looked into your case records and verified that we have our best personnels on hand working hard to address your concerns.

With regards to our guarantee and refund policy, rest assured that your feedback has been heard and escalated to the management and they are currently looking into it.

Should you have any additional feedback, please drop us an email at info.cloud.en@z.com.

On behalf of the team, I sincerely apologise for the negative experience. Should you need any further assistance, please let us know and we will be more than happy to assist you.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).
📅
bryan (bryancanaba@g...) / accubooksph.com
⏳ Time Hosted: 1 to 2 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Z.COM IS WORST SERVICE. THE SUPPORT IS WORST...
Worst Webhosting services. Our Website always hack by Poor security on Z.COM.. Worst Services, the technical support reply late and dont care about the clients problem.. The contact number on z.com PH is unavailable and no one answering in severe situation.. Worst and waste of money!!!!!
🗨 Dear Bryan,

Thank you for taking your time to provide us with your valuable feedback.

At Z.com, we endeavour to provide customers with the best security and technical support.

Your comment and feedback are important for us to improve our products and services. Thus, we are determined to find out where we have failed you and make up for it. In order for us to better understand the situation and properly address the issues, may we kindly request you to send us further details to our email at info.cloud.en@z.com.

On behalf of the team, I sincerely apologise for the negative experience and I hope to get your response in the mail soon.

✍️ Customer Support (Z.com Asia, Inc. - info.cloud.en@z..., 📅 ).

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