XO Communications XO Standard Web Site [...], $ 13.50/mo.


XO Standard Web Site Hosting X-1 has been discontinued (added ), Aggregate Rating (1 out of 10 from 3 reviews)
xo.com
XO Communications
13865 Sunrise Valley Drive
Herndon , VI 20171
US
☎ Phone 1-800-421-3872

xo.com is inactive webhosting company!
xo.com screenshot

📜 Plan description

The XO Standard Web Site Hosting X-1 provides the tools that small and growing businesses need to create a Web site with minimal effort and time. Build your site using the XO Web Builder or third-party software such as Microsoft FrontPage or Macromedia Dreamweaver.
Web Hosting Server Features:
FTP Accounts
File Manager
Frontpage Extensions
Frontpage Support

Web Programming Features:
PHP
CGI-bin / Perl

Email Features:
Web-based Email

Ecommerce Features:
SSL Support

Additional Features for XO Standard Web Site Hosting X-1:
24x7 Phone Support
Site Builder

👪 Most Recent Customer Reviews

📆
Matt Uppenbrink (admin@f...) / fellowshipcommunity.org
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 XO cannot/will not support a small non-profit
We have been with XO for over 5 years now, and until recently we've tolerated their basically poor customer service. We have been asking for over a month for a simple change on the A-Record of our site to remedy the Google "Malware Detected" curse, but have only heard from auto-responder, and telephone call center wait times are 2.5-4 hours(!!!).

We will not pay our bill until this is resolved, which really is a ten minute fix, if that!

We are a small non-profit continuing care retirement community and don't have much time to waste on the phone for such a simple fix.
📆
Simon Boon (tlongfellow@t...) / hosting.xohost.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 Hideous control panel, yesterday's technology at tomorrow's prices. Hosted with these goons since they were called Concentric in 1998. Thirteen years later I woke up one day and realized I was paying fifteen times what other companies charge for the same thing. I was just too lazy to switch. Til today. Bye XO.
📆
Kevin Templer (kevintempler@g...) / ahf-net.com
⏳ Time Hosted: over 3 years
Global rating
Features
Cost
Customer Relation
Control Panel
😠 First XO is charging us $15/mo with limited bandwidth and limited diskspace. The only reason we can't leave is that the CEO, when faced with a decision to leave, resisted change because he "just likes companies that are local." And XO has offices in San Antonio so that makes him happy. Even though you can't DO anything there.

Well he delayed the website's upgrade (which he's paying for) for two weeks because he didn't trust the CTO's suggested alternative. It's pathetic I know.

Now onto the problems with XO:

I have been working on creating a new website for this company. I needed to use mysql and php 5. I wanted to use mysql 5 but they're still in the dark ages. So I had to convert the parts that used mysql 5 to 4 which wasn't terrible. But still they should keep up with times.

But that's not the worst. Their default php version is 4.x. I wanted to use 5.x. The on-line help (which is not easy to use or very good), tells you that you can use php 5 by using an .htaccess file.

So I created it with the right incantation and ran phpinfo() to ensure I was running the right version. PHPInfo() reported 4.0. So I called XO. The technical support person said "oh you can't use that script to determine the version of php" of course he was full of it. After complaining to him and explaining to him that what he said was nonsense, it all of a sudden worked.

They never told me that the .htaccess file needs a blank terminal blank line in it.

But that's not all. Later I've been trying to use the .htaccess to do some basic things, like protect folders, redirect old html links to new pages, and prevent directory listings, etc. every single thing that I try gives me a parsing error.

What's worse than that is that every time you make a change, it takes about 5 minutes before your change is reflected on the servers. This makes debugging a syntax error a nightmare.

Still, till this day, I've been waiting for help with htaccesss. I can assure you that I don't have bugs in my files but that their proprietary version of apache sucks. It's taken two days and they still haven't gotten back to me.

In short run from XO if you can.

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